Out of five different agencies i've rented these are the most expensive. Watch out for the £174 moving in inventory fee and if you lock yourself out, out of every agency i know these are the first to charge a massive £54 for someone to open the door for you, this is the most unreasonable fee i've know, yes my fault to lock myself out - but an estate agent should not take advantage of this to make money. I will never use this agency again and i hope someone reads this and saves themselves alot of money too.
The moving in process was the hardest i've had too. Always previous estate agents have been flexible, Cedar estates made me need to take a half day from work to go to the office to sign paperwork that could have easily been signed on moving in day, but they said an agent could not come to the property - and on moving in day, the deposit form had not been signed - so - they were able to send an estate agent to the property after all.
I would like to put something good they did but honestly, the move in process was all in their favour in hindsight.