“After previously having had a traumatic experience with a different ......”
5 Star Review
Nov 13,2016
By:
'Giancarlo'
Nov 13,2016
Branch: Ruislip, 126-128 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HA4
Branch: Ruislip, 126-128 High Street
Lettings (as a Tenant)
Postcode: HA4
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After previously having had a traumatic experience with a different lettings agency i had lost all faith within every estate agent, however, Robert Shuttleworth from Coopers Lettings restored that faith quickly within the early periods of an email conversation. Robert was very honest and always had any information we needed at hand even the tricky answers he really went above and beyond to make this process as simple as possible for us. Roberts negotiating skills where clearly un rehearsed but well thought out and was that of an incredibly high standard showing fantastic skill and a natural ability for really fulfilling our needs whilst going the extra mile. He was honest and straight forward whilst using his knowledge and natural ability to communicate with us which we felt we could trust Robert with our lives. At the end of one of our viewings we had to be somewhere to meet with a different agent to view some other properties in which Robert very kindly dropped us off at the location as we didn't know the area. Once we'd been dropped off we in actual fact cancelled that viewing with an agency and immediately made the decision to put on offer on one of the houses Robert had showed us simply because of the level of trust and knowledge that Robert had with us. Robert is an asset to the company and bursts with enthusiasm that seems unforced and natural. I hope Roberts ability takes him far within the industry as there is not enough people like him that make your life seem easy in what can be a stressful period. Many thanks Robert, all the best Giancarlo and Leanne.
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GOOD
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