Edinburgh, EH3
4.5/5, 56 reviews
88% recommended
83% lettings valuation accuracy
92% lettings fee satisfaction
Factotum | Edinburgh

“We are new landlords and it was a bit daunting ......”

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Aug 18,2016
Minithumbup
By: 'Daisy'
Aug 18,2016
0 people found
this helpful
We are new landlords and it was a bit daunting thinking how we could rent our property which is not in the centre of Edinburgh and a little harder to reach. After a fabulous review from a friend,who had been a tenant of Factotum, we got in touch and it has been a joy. Natasha ( and Harry) have been efficient and friendly dealing with any of our queries and those of our tenants swiftly and with complete professionalism. My friend was absolutely spot on as are, in our experience, the other very positive reviews. I would definitely spread the word and recommend Factotum
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Opening Hours
Address

Factotum Letting
63 Dublin Street
Edinburgh
City of Edinburgh
EH3 6NS
0131 290 2929

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 83% 92% £400 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 22 2 0 0 0 0 5 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS
Latest Properties

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“short term let...”

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May 13,2019
Minithumbdown
By: 'ian'
May 13,2019
1 people found
this helpful
After waiting for 1 week for my application to rent a 2 bed flat I was informed that the flat could not be rented to males only. Either mixed or 2 females. What a joke. Really bad in todays world....
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“Long term let...”

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Dec 17,2018
Minithumbup
By: 'Mishra Vikram'
Dec 17,2018
1 people found
this helpful
Stayed in the property for about two years. Factotum gave us a clean property,helped us out with furniture, supported our council and facilities related formalities. It was quite prompt with sending plumbers and other contractors a s required, even over holidays and middle of ...
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Comment on agent fees
Good
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“I was spent 10 days at the Fringe this summer and ......”

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Sep 29,2016
Minithumbup
By: 'Keith'
Sep 29,2016
0 people found
this helpful
I was spent 10 days at the Fringe this summer and at the last moment I decide I need to rent a flat in Edinburgh. Factotum were very efficient, sorted everything out for me in a tight timescale and were extremely pleasant to deal with....
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“my review is for Emma Wilkins who has exceeded all ......”

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Sep 20,2016
Minithumbup
By: 'Judy_208'
Sep 20,2016
0 people found
this helpful
my review is for Emma Wilkins who has exceeded all expectations in my recent use of Factotum to let me flat. She has responded to emails promptly and gone beyond her duties at every stage - even going to the property at the weekend when ...
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Comment on agent fees
absolutely fine and actually very reasonable for the amount of work put in
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“We're very happy with the company and the level of ......”

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Sep 08,2016
Minithumbup
By: 'Mandy Jones'
Sep 08,2016
0 people found
this helpful
We're very happy with the company and the level of accommodation on offer. This year's flat was the perfect festival property. We've stayed in several flats through Factotum during August and had very few (minor/easily resolved) issues. Andrea has been our primary contact for ...
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Comment on agent fees
ƒâ€š‚£75 ex vat. Reasonable.
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“We are new landlords and it was a bit daunting ......”

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Aug 18,2016
Minithumbup
By: 'Daisy'
Aug 18,2016
0 people found
this helpful
We are new landlords and it was a bit daunting thinking how we could rent our property which is not in the centre of Edinburgh and a little harder to reach. After a fabulous review from a friend,who had been a tenant of Factotum, ...
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“Natasha has been professional and attentive in finding a longer ......”

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Aug 03,2016
Minithumbup
By: 'Sonya'
Aug 03,2016
0 people found
this helpful
Natasha has been professional and attentive in finding a longer term let for my flat. She keeps me up to date with all developments related to my let both prior and since finding a tennant whilst being able to work on her initiatives to problem ...
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Comment on agent fees
The fees are reasonable for the services offered and around the going rate particularly as the start up fees isn't exorbitant.
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“Factotum was particularly helpful and very prompt in replying to ......”

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Aug 01,2016
Minithumbup
By: 'Ros Curtis'
Aug 01,2016
0 people found
this helpful
Factotum was particularly helpful and very prompt in replying to my enquiries - Jennifer Ferguson was especially helpful and friendly. I would highly recommend them...
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Comment on agent fees
fine
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“I highly recommend Factotum and especially Emma Wilkins .Over the ......”

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Jul 22,2016
Minithumbup
By: 'Jane Levitz'
Jul 22,2016
0 people found
this helpful
I highly recommend Factotum and especially Emma Wilkins .Over the four years that we rented in Edinburgh, the agents at Factotum were very helpful whenever an issue arose. And special thanks to Emma for being particularly helpful at the end of the tenancy for arranging ...
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“Factotum looked after my flat for 5 years and I have ......”

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Jun 14,2016
Minithumbup
By: 'R Power'
Jun 14,2016
0 people found
this helpful
Factotum looked after my flat for 5 years and I have always found them very efficient and professional. Emma always replies to my emails quickly and sorts out any problems. They were excellent at finding tenants and my flat was rarely empty- would thoroughly recommend....
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“When I first approached Factotum to view a flat for ......”

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May 30,2016
Minithumbup
By: 'Stefan'
May 30,2016
0 people found
this helpful
When I first approached Factotum to view a flat for rent I have to say I was a little bit wary. After a few years of renting in Edinburgh I had never heard of this agency and neither had any of my friends. These concerns, ...
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Comment on agent fees
N/A
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“I have had the pleasure of having Emma for my ......”

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May 12,2016
Minithumbup
By: 'Kruno'
May 12,2016
0 people found
this helpful
I have had the pleasure of having Emma for my renting agent over the past one and a half year, and I can state with confidence that she is a highly motivated and responsible person with a high degree of integrity. I therefore highly recommend ...
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“Sophie Thomson one of THE BEST, helpful and friendly staff ......”

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May 12,2016
Minithumbup
By: 'Rosie Henry'
May 12,2016
0 people found
this helpful
Sophie Thomson one of THE BEST, helpful and friendly staff very professional with her job, quick responds for the household maintenance. 5 Stars is not enough, I would give 10**********STARS....
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Comment on agent fees
Good
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“I spent over 6 months looking for a flat, until finding ......”

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May 10,2016
Minithumbup
By: 'Modz7'
May 10,2016
0 people found
this helpful
I spent over 6 months looking for a flat, until finding factotum, both agents Emma and Maggie went out of their way to help in the searching for a suitable flat, as well as the application process involved with acquiring the flat. If it was for ...
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Comment on agent fees
n/a
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“Having rented a flat in the New Town twice in ......”

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May 10,2016
Minithumbup
By: 'Sarah & Gordon'
May 10,2016
1 people found
this helpful
Having rented a flat in the New Town twice in the past two years ....both short and long term ,from Factotum ,we have nothing but but the highest of praise and respect for the Letting Agent. Emma was our point of contact , always replied immediately ...
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Comment on agent fees
Good
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“We bought a flat so our daughter could live there ......”

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May 09,2016
Minithumbup
By: 'Rory Gillies'
May 09,2016
0 people found
this helpful
We bought a flat so our daughter could live there with two friends and thought we could look after the letting ourselves but after talking to friends and being recommended Factotum, its money very well spent. Factotum have kept us correct with changing regulations and ...
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“My business requires renting from 10 to 16 flats within a given 12 ......”

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Apr 29,2016
Minithumbup
By: 'N. Lynner, EPA Internships in Europe'
Apr 29,2016
1 people found
this helpful
My business requires renting from 10 to 16 flats within a given 12 months, and the longer I have worked with Factotum, the better my service has gotten! I am delighted to find Kerrie, Andrea, and also Jack Carmichael are always there to help my tenants with their ...
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Comment on agent fees
Reasonable!
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“Hard to think of how a landlord could be any ......”

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Apr 24,2016
Minithumbup
By: 'Stephen'
Apr 24,2016
0 people found
this helpful
Hard to think of how a landlord could be any better than Factotum have been for us. Sophie replies almost instantly to any query and any maintenance issues are always resolved quickly and efficiently. The flat is ideal for what we want in terms of ...
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Comment on agent fees
Fair given the service provided.
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“The flat was well maintained and supplied, as well as ......”

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Mar 25,2016
Minithumbup
By: 'David Parkinson'
Mar 25,2016
0 people found
this helpful
The flat was well maintained and supplied, as well as being perfectly located. The staff were welcoming, patient, and helpful from start to finish. When the power returned after a short failure, all systems were running right away thanks to good and timely advice. I ...
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Comment on agent fees
The flat was the best value available in an extremely attractive, central area of the New Town.
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“The television in the property we rented did not work. ......”

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Dec 23,2015
Minithumbup
By: 'Nanna Cartwright'
Dec 23,2015
1 people found
this helpful
The television in the property we rented did not work. Within hours Jack was here to retune it. Unfortunately it did not work so an expert areial guy came next day. No luck this time either but no problem a new TV arrived the next ...
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“Factotum Letting have been fantastic. We live in Edinburgh and ......”

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Nov 06,2015
Minithumbup
By: 'Nikki Miller'
Nov 06,2015
0 people found
this helpful
Factotum Letting have been fantastic. We live in Edinburgh and had sold our property so were needing to rent whilst we waited for the new property to be ready. As we have a dog we were finding a rental property very difficult and most agents ...
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“Factotum actively managed my property for over five years (2007-13) ......”

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Oct 26,2015
Minithumbup
By: 'Dr Saffin'
Oct 26,2015
0 people found
this helpful
Factotum actively managed my property for over five years (2007-13) and always found good tenants. There was one exception where the tenants were difficult and caused some damage - Factotum dealt with theme efficiently and arranged the repairs promptly. There have been several occasions where ...
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“I live and work overseas at present and decided to ......”

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Oct 25,2015
Minithumbup
By: 'Mary Rafferty'
Oct 25,2015
0 people found
this helpful
I live and work overseas at present and decided to let my flat. A few agencies were recommended to me and I chose Factotum after an initial meeting. I found the agents to be professional ,friendly and informative. The agent dealing with my property is ...
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“After having a terrible experience with another estate agent for ......”

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Oct 24,2015
Minithumbup
By: 'louisaclare'
Oct 24,2015
1 people found
this helpful
After having a terrible experience with another estate agent for the past 2 years, Factotum are fantastic. The staff are all so helpful and kind. They will reply to your emails immediately and when we had faults with the flat, they were fixed within hours. I ...
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“I have been using Factotum for nearly 5 years now to ......”

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Oct 21,2015
Minithumbup
By: 'HGordon'
Oct 21,2015
1 people found
this helpful
I have been using Factotum for nearly 5 years now to manage my property let. Over the years they have provided a reliable, helpful and efficient service and I find my dealings with them to be straightforward and uncomplicated - everything a landlord needs! Stacey is ...
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Last updated at 2:33 PM 30/10/2017 by allAgents

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Branch - Edinburgh, EH3