Citiquays are the worst agency I have ever rented from. The house was nice, but they refused to remove the Let By sign even though the landlord wanted it to go. When we removed it, they came into our flat when we were out and fixed it on again. The agents were the biggest bunch of wide boys I've ever seen and were rude as soon as we had signed for the place. They didn't pass on problems to the landlord who was managing the house. At the end they refused to return the deposit and gave no reason. We eventually got the deposit back, but only after arranging a date at a particularly inaccessible (from Mile End) small claims court.