“If it wasn't for this letting agent I wouldn'......”
5 Star Review
Nov 11,2023
By:
'Tanya'
Nov 11,2023
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: BN18
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: BN18
0
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If it wasn't for this letting agent I wouldn't currently have a roof over my head, Andrew his lovely wife Jane and the rest of the team have been amazing with helping me, I was a damsel in distress on the verge of homelessness and ...
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“2 phone calls now to complain about issues wh......”
1 Star Review
Nov 04,2023
By:
'No'
Nov 04,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO20
Lettings (as a Tenant)
Postcode: PO20
0
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2 phone calls now to complain about issues where we rent and fobbed off both times as if it was our fault....
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“DREADFUL - where shall l start, the sales par......”
1 Star Review
Feb 20,2020
By:
'money'
Feb 20,2020
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PO19
Sales (Prospective customer)
Postcode: PO19
2
people found
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DREADFUL - where shall l start, the sales particulars were wrong, the pictures of my property were rubbish, they refused to answer emails or phone calls.... . I tried to escalate the matter with the Directors but they were just as unprofessional and failed to get ...
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2
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1 Star Review
Jul 01,2018
By:
'Someone'
Jul 01,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO19
Lettings (as a Tenant)
Postcode: PO19
4
people found
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Me and my partner rented our first flat with Tod Anstee Hancock last year. We should have known that it was a bad move when they forgot to meet us for the inventory and to hand us the keys!
When we first moved into the ...
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Comment on agent fees
Their initial fees are not the worst I've come across, but at the end of the tenancy they charged us for a reference and they refused to release a reference until we sent them the money and were quite rude on the phone to our new agent.
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“We viewed one of their properties and we informed that ......”
1 Star Review
Mar 08,2017
By:
'Odd'
Mar 08,2017
Services: Lettings (as a Tenant)
Rent PCM: £1985
Would you recommend?: No
Postcode: PO20
Lettings (as a Tenant)
Rent PCM: £1985
Postcode: PO20
0
people found
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We viewed one of their properties and we informed that all bills were inclusive in the rent. Later is discovered that the agent has not got this right. The rental figure also had a large cash element to cover Council tax, water and broadband. Asked ...
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Comment on agent fees
Nothing to say.
0
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“We have found Tod Anstee to be helpful and a ......”
5 Star Review
Nov 18,2015
By:
'Tina'
Nov 18,2015
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: PO19
Lettings (as a Tenant)
Rent PCM: £850
Postcode: PO19
0
people found
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We have found Tod Anstee to be helpful and a pleasure to deal with from the outset. Ros Healey managed our tenancy and she has been nothing but professional and personable. We had some difficulties but with effective and prompt communication, these were resolved amicably. ...
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Comment on agent fees
Very fair.
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“It soon becomes obvious that their one and only priority ......”
2 Star Review
Jun 02,2015
By:
'Unimpressed'
Jun 02,2015
Services: Lettings (as a Tenant)
Rent PCM: £998
Would you recommend?: No
Postcode: PO20
Lettings (as a Tenant)
Rent PCM: £998
Postcode: PO20
1
people found
this helpful
It soon becomes obvious that their one and only priority is collecting as much money as possible for the Landlord and they have no interest whatsoever in looking after their tenants. They took 10 months to carry out work that was promised would be done upon ...
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What agent could do to change your mind?
Disproportionate to what they actually do
Attached Filesnbsp;
Comment on agent fees
Disproportionate to what they actually do
1
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“Overall provided completely inadequate service to my husband and myself. ......”
1 Star Review
May 04,2015
By:
'Mummy42'
May 04,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO19
Lettings (as a Tenant)
Postcode: PO19
2
people found
this helpful
Overall provided completely inadequate service to my husband and myself. Only ever contacted us when they wanted more money. Ridiculous administration fees when we moved in (especially considering the amount of rent we were paying for the property). They wanted more money when we renewed ...
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What agent could do to change your mind?
Nothing. They failed to help with any problems once we had signed the contract and quite frankly I could do without their condescending attitude.
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“I would not recommend using this agent. I was told ......”
1 Star Review
Jan 24,2014
By:
'grey@28!'
Jan 24,2014
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: GU29
Sales (as a Buyer)
Postcode: GU29
1
people found
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I would not recommend using this agent. I was told a quick sale was needed on a property I'd fallen in love with, was pushed into getting strcutural survey same week. My solicitor struggled to get hold of the property owners, by which point they ...
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What agent could do to change your mind?
Have been honest from the start (I would have saved myself a lot of money on survey and solicitors. Also, even when we are no longer prospective buyers we deserve responses to our emails, especially when despite howthe service has been, I worded very politely and even thanked him!
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