Dandara Lettings
Manchester, Salford, M3
1.8/5, 5 reviews
20% recommended
100% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction



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“Everything was great until I checked out. They wanted to ......”

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Sep 04,2015
Minithumbdown
By: 'AngryTennant'
Sep 04,2015
3 people found
this helpful
Everything was great until I checked out. They wanted to take £400 off my deposit for repairs that are out of scope for tenants and should be paid for by the landlord. Eventually I won my case via deposit protection as they deemed Dandaras claims to be exaggerated and ultimately only paid them £47 for minor repairs.

They clearly have the landlords interests in mind and do everything they can to get tenants to pay for repairs.

The deposit protection scheme also found them at fault by not adhering to basic health and safety checks, specifically with the boiler which they hadn't produced a yearly check list as required by law.

DO NOT USE!
What agent could do to change your mind?
Not try to rip us off with our deposit!
Attached Filesnbsp;
Was this helpful? Yes
By: Angry Tennant
Feb 16, 2017
UPDATE ON THE ABOVE:

The property in question was at apartment 404, 4 Kelso Place at St Georges Island and it was Suzanne Tomlinson that was dealing with the complaint. I am more than happy to send anyone copies of the DPS response, and Suzannes emails who told me to never contact Dandara lettings again. For anyone from Dandara looking, the email asking for over £350 can be found on your database on the 6th November 2013 at 13:34pm. Clare Hesford was also CC'd into this. From there you should be able to follow the thread and see the DPS's decision of £45.
By: Vicky McCarrick
Dec 04, 2015
Dear Sir/Madam
I have looked at this review several times trying to work out where it has originated from and I am still at a loss. Working on the information provided I can not work out where and when you rented a property from us. We have very few DPS disputes and of the small number that get that far I am not aware of such a large finding in favour of a tenant or any that have highlighted any issues regarding Health & Safety. Just so you are aware there is no legal requirement to service the water heaters in the apartments. The components that make up the water heater can not be checked as they are internal to the heater itself. Any issues arising from the water heaters are swiftly dealt with by our competent, qualified, known electricians. I am more than happy to have a chat if you wish to give me a call on 0161 829 3052 or email me at [email protected].

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Opening Hours
Address

Dandara Lettings
Block 9, Spectrum, Blackfriars Road
Salford
Greater Manchester
M3 7DZ
0161 829 3020

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 50% £165,000 £165,000
Lettings 0% 50% £650 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 0 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“These letting agents were so unhelpful in can......”

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Jan 27,2024
Minithumbdown
By: 'S'
Jan 27,2024
0 people found
this helpful
These letting agents were so unhelpful in cancelling a PCN that I was issued by a parking company for parking in my personal spot without a ticket. I had used a different car on that day due to an emergency breakdown, and got home very ...
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“Terrible management...”

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Oct 23,2020
Minithumbdown
By: 'Jordan'
Oct 23,2020
3 people found
this helpful
Unfortunately I would not recommend living here. The apartments themselves are nice, and the staff on reception are lovely and always try to help! Sadly it's with the management team where it falls short. There have been multiple issues already, including arranging our viewing where ...
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“Poor Quality mixed with Incompetent staff...”

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Jul 28,2020
Minithumbdown
Tayla
By: 'Adam'
Jul 28,2020
1 people found
this helpful
I was looking at a property in Aston Place in Birmingham. A woman called Tayla was who we dealt with. It was extremely evident that she believed her “sales pitch” was good but in fact she couldn’t keep her lies straight. She ended up ...
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“Everything was great until I checked out. They wanted to ......”

Share on :
Sep 04,2015
Minithumbdown
By: 'AngryTennant'
Sep 04,2015
3 people found
this helpful
Everything was great until I checked out. They wanted to take £400 off my deposit for repairs that are out of scope for tenants and should be paid for by the landlord. Eventually I won my case via deposit protection as they deemed Dandaras claims to ...
read full review
What agent could do to change your mind?
Not try to rip us off with our deposit!
Attached Filesnbsp;
Was this helpful? Yes
By: Angry Tennant
Feb 16, 2017
View all comments (2)
UPDATE ON THE ABOVE: The property in question was at apartment 404, 4 Kelso Place at St Georges Island and it was Suzanne Tomlinson that was dealing with the complaint. I am more than happy to send anyone copies of the DPS response, and Suzannes emails who told me to never contact Dandara lettings again. For anyone from Dandara looking, the email asking for over £350 can be found on your database on the 6th November 2013 at 13:34pm. Clare Hesford was also CC'd into this. From there you shoul ...

“Have used Dandara from when we bought our apartment off ......”

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Jul 28,2015
Minithumbup
By: 'Morrell'
Jul 28,2015
0 people found
this helpful
Have used Dandara from when we bought our apartment off plan to completion. Then for tenanting the property till July 2015 when we sold the property. We can only say that the customer service was above and beyond , even when we were abroad , contact was constant ...
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Comment on agent fees
Very accurate and updated accordingly
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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