“Everything was great until I checked out. They wanted to ......”
1 Star Review
Sep 04,2015
By:
'AngryTennant'
Sep 04,2015
Branch: Milton Keynes, Snowdon DriveWinterhill
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: M15
Branch: Milton Keynes, Snowdon DriveWinterhill
Lettings (as a Tenant)
Rent PCM: £650
Postcode: M15
3
people found
this helpful
Everything was great until I checked out. They wanted to take £400 off my deposit for repairs that are out of scope for tenants and should be paid for by the landlord. Eventually I won my case via deposit protection as they deemed Dandaras claims to be exaggerated and ultimately only paid them £47 for minor repairs.
They clearly have the landlords interests in mind and do everything they can to get tenants to pay for repairs.
The deposit protection scheme also found them at fault by not adhering to basic health and safety checks, specifically with the boiler which they hadn't produced a yearly check list as required by law.
DO NOT USE!
What agent could do to change your mind?
Not try to rip us off with our deposit!
Attached Filesnbsp;
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The property in question was at apartment 404, 4 Kelso Place at St Georges Island and it was Suzanne Tomlinson that was dealing with the complaint. I am more than happy to send anyone copies of the DPS response, and Suzannes emails who told me to never contact Dandara lettings again. For anyone from Dandara looking, the email asking for over £350 can be found on your database on the 6th November 2013 at 13:34pm. Clare Hesford was also CC'd into this. From there you should be able to follow the thread and see the DPS's decision of £45.