Outlook made finding a new place to live effortless. After visiting the Walthamstow office for the first time I was taken to view a property immediately. As I was happy to rent the property we started on the paperwork within the hour. Louise, who I mainly dealt with, was friendly, polite and very professional. I found all the staff in the office to be friendly and good humored. There's a lot of forms that have to be filled in when renting these days but everything was sorted out very efficiently. I would use this agency again.