“Staff were happy to receive over £500 in fees, but since ......”
1 Star Review
Aug 10,2015
By:
'Damp'
Aug 10,2015
Branch: Portsmouth, 28 Hampshire Terrace
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: PO4
Branch: Portsmouth, 28 Hampshire Terrace
Lettings (as a Tenant)
Rent PCM: £650
Postcode: PO4
2
people found
this helpful
Staff were happy to receive over £500 in fees, but since haven't helped in the slightest.
We have severe damp and a drain is broken right above our front door, they said they would speak to the landlord to get back to me but no answer or contact made with me. When we viewed the property the landlord said builders would be coming in to seal in the damp but when I have enquired about this, nothing has come of it.
The flat itself has very little heating, and its all expensive electric heaters you have to plug in the first month cost us £250 in electric. I told Morris Dibben this and they said they would send maintenance round to fix it and gave me there number. I have left countless voicemails with no response.
Ludacris that I have to pay out ridiculous amounts for electric because they can't pull through and fix the problems in the flat. The front door when it rains has a waterfall coming off the porch when the drain at the top of the building is broken, its like walking through a shower in dry clothes every time you leave the house. The waterfall is loud coming down on the floor we can't sleep in our bedroom when it rains because it is impossible to sleep through the noise.
The flat also has no sound proofing so we can hear every footstep of anyone above us or going through the main entrance, we have been threatened by some neighbours for things we haven't done. Everything is always damp so all the furniture can't be up against the walls, even so my quilt is always wet when I climb into bed. There was also a infestation of flees and other nasty's when we moved in.
Overall it has been the worst experience of renting in my life, I can't wait just for the contract to end in October so I can hopefully build up the money to move. Seems completely unfair I'm paying £650 a month to live somewhere uncomfortable and constantly damp. Would not recommend this company a complete scam!
What agent could do to change your mind?
Ridiculous amount of fees, considering you get very little for what you pay for.
Attached Filesnbsp;
Comment on agent fees
Ridiculous amount of fees, considering you get very little for what you pay for.
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