100% lettings valuation accuracy
80% lettings fee satisfaction
Jul 03,2015
Jul 03,2015
13
people found
this helpful
this helpful
Worst letting agent my partner and I have ever collectively been with. Lied to us and told us the flat would be cleaned and and that a full and thorough inventory had been done. We moved into a house with thick greasy muck behind toilet and pipes, black untouched mould and dirt encrusted on windows,cupboards full of the previous tenants belongings which included his underwear and a box of wet clothes with cigarettes put out on them. It took us a solid week of taking time of work and buying tons of cleaning products and paint to get the flat into a liveable state and I still feel sick when I think about the bathroom. Akis was then rude to us on the phone when we asked if we could paint the disgusting stained walls at our own expense, just to make it feel slightly more liveable. We waited 3 months for them to install a shower curtain and had to fight for that. They also did not put our deposit into a protection scheme until 3 months in, and needed a great deal of prompting to actually do an inventory which was then clearly a recycled one from another flat as it mentioned rooms and furniture that didn't exist. We redid it for them but we payed them for this luxury.....!!
Generally they have been unprofessional, rude and at times have just seemed too inept to answer basic queries via e-mail - often we would get one line e-mails back that were poorly spelt and didn't answer our query....it became almost comical. The young guy there, Kyp seems nice and was always polite, but also just utterly bewildered and scared of everything you ask him. Petya on the front desk was possibly the only professional person there.
So in short - run a mile! Letting agents have a bad reputation because of people like this.
Generally they have been unprofessional, rude and at times have just seemed too inept to answer basic queries via e-mail - often we would get one line e-mails back that were poorly spelt and didn't answer our query....it became almost comical. The young guy there, Kyp seems nice and was always polite, but also just utterly bewildered and scared of everything you ask him. Petya on the front desk was possibly the only professional person there.
So in short - run a mile! Letting agents have a bad reputation because of people like this.
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Latest Reviews
11th Nov 2022
reviewed by 'Craig H'
9th Mar 2021
reviewed by 'ANDREW'
26th Oct 2016
reviewed by 'Mary'
3rd Sep 2015
reviewed by 'Niki'
3rd Jul 2015
reviewed by 'Amanda'
Opening Hours
Address
Parks Properties
62 Holloway Road
Islington,London
Greater London
N7 8JL
0207 619 2666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 80% | £1,200 | £2,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- N7
- NW6
- N5
- NW1
- N1
- N10
- N22
- N18
- N19
- N6
- N4
- N13
- N8
- NW2
- EC1V
- NW5
- N3
- N14
- N2
- NW3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 11,2022
Nov 11,2022
0
people found
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A great experience with Parks, from referencing to maintenance. Demy has always been a pleasure to deal with. Highly reccomended...
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Mar 09,2021
Mar 09,2021
2
people found
this helpful
this helpful
Parks have been a great office and I have rented three different properties from them. Really helpful when dealing with requests for the landlord....
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Oct 26,2016
Oct 26,2016
4
people found
this helpful
this helpful
Having read the reviews, i was a little dubious, but they had a realy nice flat to rent in N7. So i arranged a viewing, Akis, he showed me round the flat, who was very polite and helpful. The next day, i put in an ...
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Comment on agent fees
Fees were reasonable as included everything £150 inc VAT
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Sep 03,2015
Sep 03,2015
7
people found
this helpful
this helpful
Parks properties have always been efficient and polite in all the dealings I have had with them.
They have acted as agents for me now for three years and I will continue to use them as they provide a professional and friendly service at all ...
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Jul 03,2015
Jul 03,2015
13
people found
this helpful
this helpful
Worst letting agent my partner and I have ever collectively been with. Lied to us and told us the flat would be cleaned and and that a full and thorough inventory had been done. We moved into a house with thick greasy muck behind toilet ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:10 AM 07/11/2018 by Anthony
