Bromley, br2
4.8/5, 133 reviews
95% recommended
90% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
95% lettings fee satisfaction

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“I was travelling when the previous tenants submitted their notice ......”

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Mar 31,2015
Minithumbup
Michelle
By: 'Andrew'
Mar 31,2015
0 people found
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I was travelling when the previous tenants submitted their notice of leave and was unable to get to the property. In the end this did not matter at all as Michelle and her team quickly found new tenants, conducted the transfer between tenants, identified some work that needed to be done on the property and provided me with a reasonable quote. The Letzone charges are incredibly reasonable for the amount of (quality) service that they provide. I was really impressed and would not hesitate to use Letzone again.
Comment on agent fees
Very reasonable
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Opening Hours
  • Open: 24/7
Address

Letzone
252 Southborough Lane
Bromley
Kent
br2 8as
02083139075

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £0 £0
Lettings 96% 95% £475 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
70 0 53 5 0 0 1 0 3 1
Areas covered
  • BR1
  • SE9
  • SE12
  • SE10
  • BR2
  • SE11
  • BR3
  • SE13
  • BR4
  • BR8
  • BR5
  • SE3
  • BR6
  • SE4
  • BR7
  • SE5
  • SE6
  • SE8
  • SE7
  • SE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

“Danielle was excellent from the onset. She wa......”

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Apr 27,2021
Minithumbup
By: 'Gaurav Sinha'
Apr 27,2021
0 people found
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Danielle was excellent from the onset. She was very quick in setting up the viewing and promptly finding answers to the queries we had. She managed the negotiation process quite professionally and was pleasantly non-pushy. She was very diligent in following up or chasing issues ...
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“Such a good experience renting though Letzone......”

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Apr 01,2021
Minithumbup
By: 'Hannah'
Apr 01,2021
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Such a good experience renting though Letzone, had a really polite and lovely estate agent who definitely did an amazing job! 100% recommend...
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“Excellent customer service, went to great eff......”

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Mar 29,2021
Minithumbup
By: 'Abbey'
Mar 29,2021
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Excellent customer service, went to great efforts to help me highly recommended overall excellent service. Thank you Danielle and the team you have helped me out massively....
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“The agents were great in terms of getting us across ......”

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Mar 16,2021
Minithumbdown
By: 'John'
Mar 16,2021
1 people found
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The agents were great in terms of getting us across the line contract wise, quick to respond to to enquiries (even weekends). Where they fell short is knowledge about the properties they listed, e.g. where does garbage disposal go, is there a recycling area, ...
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“An excellent service provided - Danielle answ......”

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Mar 07,2021
Minithumbup
By: 'Andrew'
Mar 07,2021
0 people found
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An excellent service provided - Danielle answered all of my questions promptly & the communication was and is very clear. Thank you very much!...
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“Letzone is an excellent agency to deal with.......”

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Feb 05,2021
Minithumbup
Michelle
By: 'Anna'
Feb 05,2021
1 people found
this helpful
Letzone is an excellent agency to deal with. Very professional, excellent customer care and service, honest transparent. Would definitely recommend this company to anyone. Excellent agents, Michelle and Danielle answered all the questions and enabled the rental to complete in less than two weeks. Nothing ...
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“Michelle and Danielle have been so helpful wi......”

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Jan 29,2021
Minithumbup
Michelle
By: 'Megan'
Jan 29,2021
0 people found
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Michelle and Danielle have been so helpful with helping us find our new home. We are so happy, the process was very quick, they were very informative and so so helpful. They have paid attention to every detail which was so great. Thank you so ...
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“We have been using Letzone for a number of ye......”

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Dec 13,2020
Minithumbup
By: 'Sam'
Dec 13,2020
0 people found
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We have been using Letzone for a number of years to find tenants for our properties around the Bromley areas. We have found Letzone alway be very professional, helpful and offer that personal touch that is so important to landlords. They listen to our requirements ...
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“We have 2 properties that we let using let zo......”

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Nov 30,2020
Minithumbup
Michelle
By: 'Wendy'
Nov 30,2020
0 people found
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We have 2 properties that we let using let zone, and would like to say how good and efficient they are. Would recommend them to other landlords....
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“Strong on personal service...”

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Nov 26,2020
Minithumbup
Michelle
By: 'philip'
Nov 26,2020
0 people found
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Our company has employed the services of Letzone for a number of years and have been delighted with their professionalism, local knowledge and experience. We would have no hesitation recommended Letzone They are very quick to respond to requests and queries, and are very strong ...
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“As always, Michelle, Danielle & Jenny have pr......”

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Nov 26,2020
Minithumbup
Michelle
By: 'MJR'
Nov 26,2020
0 people found
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As always, Michelle, Danielle & Jenny have provided an excellent service. Have used them from the beginning and wouldn't go anywhere else. Good sensible advice over re-decorating etc. Pleasant, efficient correspondence and face to face meetings. My tenants tell me that they were very happy with ...
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“Let Zone have managed my flat for the last 15......”

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Nov 26,2020
Minithumbup
Michelle
By: 'ALAN'
Nov 26,2020
0 people found
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Let Zone have managed my flat for the last 15 years, on a full managed basis.All the small broblems have been delt with staight away.I would have no problem in giving them a recomendation as a letting agent...
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“A truly outstanding agency......”

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Nov 25,2020
Minithumbup
Michelle
By: 'Andrew'
Nov 25,2020
0 people found
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A truly outstanding agency with a personal touch, Everyone goes out of their way to provide the very best service from first contact to fully rented and managed property. All LetZone team members have many years experience within property rental and this shines through. I ...
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“Been with Letzone for just over 20 years and ......”

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Nov 25,2020
Minithumbup
Michelle
By: 'Kevin'
Nov 25,2020
0 people found
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Been with Letzone for just over 20 years and as letting agents they are first rate. I have trust and can leave everything in their capable hands and to date have not been let down. Michelle has been especially great and always forthcoming, Happy to recommend ...
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“I used Letzone to sort out a problem with my ......”

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Nov 16,2020
Minithumbup
Michelle
By: 'Mr'
Nov 16,2020
0 people found
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I used Letzone to sort out a problem with my tenancy agreement, they were very very helpful, professional and prompt. I would recommend them to any Landlord who wants a professional company to look after their properties....
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“Excellent service, fast response and totally trustworthy...”

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Nov 05,2020
Minithumbup
Michelle
By: 'Karen'
Nov 05,2020
0 people found
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Michelle and Danielle provide an excellent and reassuring service. It's been a huge relief to be with them after a terrible experience with another agent. I now have peace of mind....
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“I am repeat customer and, again, was very ple......”

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Oct 08,2020
Minithumbup
Michelle
By: 'Robert'
Oct 08,2020
0 people found
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I am repeat customer and, again, was very pleased with the service received. Michelle and Danielle were professional and efficient throughout the process. I would definitely recommend them....
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“Fantastic agents, been using Letzone for year......”

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Oct 07,2020
Minithumbup
Michelle
By: 'Caroline'
Oct 07,2020
0 people found
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Fantastic agents, been using Letzone for years and they are always 100% and a pleasure to deal with. I highly recommend them....
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“Excellent service very friendly and professio......”

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Oct 02,2020
Minithumbup
By: 'Julie'
Oct 02,2020
0 people found
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Excellent service very friendly and professional. I would highly recommend Letzone they go out of their way to help you, unlike Luther letting agents. Thank you. Danielle was absolutely amazing....
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“Highly recommended firm...”

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Aug 06,2020
Minithumbup
Michelle
By: 'Mayur'
Aug 06,2020
0 people found
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I am extremely delighted with the personal, caring and diligent service offered and executed by Letzone and esp. by Michelle Reeves and her team. I find the thoroughness in every aspect, a very heart warming experience. I would strongly recommend Letzone as a passionate company, ...
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“Highly recommended! I've just transferred to......”

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Jul 29,2020
Minithumbup
Michelle
By: 'Rachel'
Jul 29,2020
0 people found
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Highly recommended! I've just transferred to LetZone from another agency and I wish I had done it sooner. Michelle and her team have been extremely efficient and professional. I have nothing but confidence that they will manage my property expertly and I can now relax....
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“Michelle and her team at Letzone have been ta......”

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Jul 28,2020
Minithumbup
Michelle
By: 'Beckenham'
Jul 28,2020
0 people found
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Michelle and her team at Letzone have been taking good care of my property as letting agents on a full management basis since 2003 and the current tenant moved in 2008! It is good to know that Letzone will arrange appropriate contractor response to take care of ...
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“Mitchielle and Daniel are the best agents i h......”

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Jul 21,2020
Minithumbup
Michelle
By: 'Lesley'
Jul 21,2020
0 people found
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Mitchielle and Daniel are the best agents i have ever worked with. This is my first house in the Uk and they were so timeous in the responses. I managed to get the cheapest property in BR2 Bromley with the best quality for a two ...
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“Excellent and professional property management....”

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Jul 20,2020
Minithumbup
Michelle
By: 'Martin'
Jul 20,2020
0 people found
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As a landlord I've found Letzone to be second to none. We'd had a lot of difficulties with the property before Letzone arrived and they really turned things around. They've given us excellent and professional property management. They are committed and proactive, flagging up any ...
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“Been with Letzone since 2003, Michelle and th......”

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Jul 19,2020
Minithumbup
Michelle
By: 'David'
Jul 19,2020
0 people found
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Been with Letzone since 2003, Michelle and the team have been very professional and happy to deal with any issue that inevitably arises...
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Staff picture Michelle
(102)
Staff picture Jennie
(8)

Tenant Fees

Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Last updated at 22/05/2020, 1:24 PM by Michelle Reeves
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Letzone aims to provide the highest standards of service to all clients and tenants, but to ensure that your interests are safeguarded, we offer the following:-

** If you believe you have a grievance, please write in the first instance to Michelle Reeves at the address below:-

252 Southborough Lane,
Bromley
BR2 8AS

** The grievance will be acknowledged immediately and investigated thoroughly in accordance with established “in-house” procedures. A reply will be sent to you within ten working days of receipt of the letter.

** If you feel that your grievance has not been satisfactorily addressed, please notify Letzone by return. Following a further review of the matter, a Final Viewpoint Response will be sent to you within twenty working days. This will conclude our internal complaints handling procedures. If you remain unhappy our decision, you may refer the matter to The Property Ombudsman within 6 months of the date of our Final Viewpoint Response. Details of The Property Ombudsman can be found at www.tpos.co.uk.
Last updated at 9:15 AM 01/11/2017 by allAgents

Awards won by Letzone, Bromley br2 8as


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Letzone

Branch - Bromley, br2