We were over promised and rushed to pay in advanced without any final walk through. We moved in to find out that the flat was not finish. Many of the specifications that were promised was never delivered and denies promising it. No communication between the agency and the owner that ultimately we were the one who suffered. They said they could only offer an apology. The worst experienced we ever had when dealing with property management. We should have known and read the sign that the company are run by greed as soon as we were charge over 400GBP for using their agency.