Eastway Property Services
London, E11
3.5/5, 22 reviews
64% recommended
67% sales valuation accuracy
67% sales fee satisfaction
75% lettings valuation accuracy
75% lettings fee satisfaction

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2019 Estate & Letting Agent Awards


“I had previously some bad experiences with letting agents and ......”

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Feb 26,2015
Minithumbup
By: 'COLLIN891'
Feb 26,2015
0 people found
this helpful
I had previously some bad experiences with letting agents and was recommended to use this agent.
I had the house on the market with several agents and found that anyone interested they want me to proceed immediately with going into details about the interested applicants.
I explained to all the agents that I wanted professional tenant and preferred a family and I was in no rush. This agent took 1-2 weeks to find suitable applicant and vetted them based on my criteria.
The agent found me two candidates and asked me to personally interview them; the agent also attended the interviews.
After choosing one of the two applicants, the agent then handled the contract, deposits, referencing etc. They also offered me the options of full management, tenant finding and rent collection until the end. I liked how the agent was not trying to pressure me to take the full management option.
The tenant asked to move in prior to the contract start date. I contacted the agent and he informed me until the funds had cleared the tenant should not be allowed to move in. I was unaware of this and I had assumed that the fund had cleared so I was grateful to the agent.
Once the funds had cleared the tenant moved in early and the agent informed me as they should pay the extra days which was a extra touch.
I would for sure be recommending this agent for the future and will be using them again.
Comment on agent fees
These agents¢â‚¬â„¢ fees were excellent compared to some off the bigger high street companies and they were fixed, they also provided a better service in the price e.g inventory was included as it was furnished
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Opening Hours
Address

Eastway Property Services
740 High Road
Leytonstone,London
Greater London
E11 3AW
0208 539 5615

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% No Data No Data
Lettings 75% 75% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 4 8 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Excellent and easygoing agents...”

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Jun 06,2019
Minithumbup
By: 'Eugene Kay'
Jun 06,2019
0 people found
this helpful
We lived at a property at South Woodford (Grove Road) and we can safely witness that it was the best one we managed to get for our 20 years of stay in London (mainly Leyton and Walthamstow areas). It was reasonably priced, with spacious and light ...
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“Excellent Service & Support !...”

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May 02,2019
Minithumbup
By: 'Ahmed'
May 02,2019
0 people found
this helpful
As an international landlord, team EPS have been managing my properties for years and I can confidently say, they keep my mind at rest while I am abroad. Their professional services and support is outstanding. I would highly recommend them to any landlord or tenant. ...
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“Best agents in East London...”

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Feb 21,2019
Minithumbup
By: 'Rudi'
Feb 21,2019
0 people found
this helpful
I've been working with EPS since I arrived in the UK, January 2004, and am still using them for whenever I am looking for a property to rent. From the start they were friendly, helpful and always willing to help or give advise where they were ...
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“DO NOT USE THIS COMPANY IF YOU'RE A TENANTThey look ......”

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Jan 24,2017
Minithumbdown
By: 'Ann'
Jan 24,2017
3 people found
this helpful
DO NOT USE THIS COMPANY IF YOU'RE A TENANT They look after the landlord and ignore the tenant. Had to clean the property before moving in because they didn't bother(even though we were promised). The communal hallway is like a building site because they ...
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Comment on agent fees
Not worth paying it.
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“Very quick to take your money, very slow to sort ......”

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Jan 13,2017
Minithumbdown
By: 'Richard'
Jan 13,2017
4 people found
this helpful
Very quick to take your money, very slow to sort out problems. We've had so many problems since using easy way property services. Too many to list here without writing an essay. Problems don't get resolved and Raj, one of two agents, will tell you ...
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Comment on agent fees
Average fees but does nothing to convince me he deserves them.
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“Have been renting for 30 years and have used 3 different managing ......”

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Jul 18,2015
Minithumbup
By: 'Brian'
Jul 18,2015
0 people found
this helpful
Have been renting for 30 years and have used 3 different managing agents over the years, and Eastway have been the best. No problem with the tenants selected, prompt monthly accounts received, no unreasonable expenses deducted, and the cash due has been paid regularly into my account....
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Comment on agent fees
The fees are reasonable for the work done.
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“I had previously some bad experiences with letting agents and ......”

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Feb 26,2015
Minithumbup
By: 'COLLIN891'
Feb 26,2015
0 people found
this helpful
I had previously some bad experiences with letting agents and was recommended to use this agent. I had the house on the market with several agents and found that anyone interested they want me to proceed immediately with going into details about the interested applicants. ...
read full review
Comment on agent fees
These agents¢â‚¬â„¢ fees were excellent compared to some off the bigger high street companies and they were fixed, they also provided a better service in the price e.g inventory was included as it was furnished
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“Eastway has been managing my property for over 3 years. Their ......”

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Feb 26,2015
Minithumbup
By: 'Indy'
Feb 26,2015
0 people found
this helpful
Eastway has been managing my property for over 3 years. Their knowledge and attention to detail is second to none. I feel confident in recommending Eastway, they are not only thorough but also easy to work with, and always willing to take the time to discuss ...
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“avoid like the plague! as with other peoples experiences posted ......”

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Apr 09,2013
Minithumbdown
By: 'unknown'
Apr 09,2013
3 people found
this helpful
avoid like the plague! as with other peoples experiences posted here, the agency does not takes tenant complaints seriously and respond quickly if at all to issues. Nor do they vet the landlords that they let these properties on behalf of....
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“I have had the opportunity to use Eastway Property Services ......”

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Apr 17,2012
Minithumbup
By: 'Satch'
Apr 17,2012
0 people found
this helpful
I have had the opportunity to use Eastway Property Services many times in the last few years and on every occasion have found them to very professional and extremely efficient in renting out my properties to excellent professional tenants. Their charges are also very reasonable ...
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“I don't think the guys with the bad reviews below ......”

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Apr 17,2012
Minithumbup
By: 'Sunny Singh'
Apr 17,2012
0 people found
this helpful
I don't think the guys with the bad reviews below know what they're talking about or they have the wrong agency. I used to rent from them for 2 solid years and i got nothing but excellent service. In 1 property i had a problem with the ...
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“They wanted to get £200 per person as comission for each ......”

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Apr 02,2012
Minithumbdown
By: 'Maggette'
Apr 02,2012
2 people found
this helpful
They wanted to get £200 per person as comission for each person in the house. Finally we paid £200. We agreed to let them 1 month of notice to leave the property, we did but now they don't want to give us back the deposit because we haven't ...
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“Took a property from them it was an absolute mess ......”

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Jun 06,2011
Minithumbdown
By: 'Digger'
Jun 06,2011
2 people found
this helpful
Took a property from them it was an absolute mess they pushed for us to move in early and promised to do all the required work before we moved in so we we went ahead . Guess what they didn't do the work, so we had ...
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By: Angry
Nov 18, 2011
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NEVER USE THIS ESTATE AGENT: they are completely incompetent, all talk and no action. Repairs take forever to be done (and often are not done despite continuous emails and phonecalls). Before we moved in they promised to do a number of things, none of which were done. The furniture they provided was awful - the mattress is the worst I'd ever slept on. Seriously, keep away! The most incompetent business i have ever encountered! ...

“Once you give your rental deposit there is no surety ......”

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Mar 06,2011
Minithumbdown
By: 'Unknown'
Mar 06,2011
1 people found
this helpful
Once you give your rental deposit there is no surety that you will get that money back in full. Since the ball goes in their court, they get into the fine lines of the agreement to make sure they cut the money when you leave ...
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“The whole team at Eastway Property Services are very professional, ......”

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May 18,2010
Minithumbup
By: 'Gags'
May 18,2010
0 people found
this helpful
The whole team at Eastway Property Services are very professional, honest and above all their integrity is without question. Any problems we have had have been dealt with quickly without any hassle to us. I have had nothing but excellent dealings with them throughout my ...
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“I am currently renting a property through Eastway and also ......”

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Sep 02,2009
Minithumbup
By: 'Gary'
Sep 02,2009
0 people found
this helpful
I am currently renting a property through Eastway and also letting my own property through them. Thus far, the service has been extremely good. Communication has not been a problem, there is always someone around to answer the telephone and problems are dealt with promptly. ...
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“Eastway Property Services have managed my properties for the last ......”

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Aug 14,2009
Minithumbup
By: 'paul'
Aug 14,2009
0 people found
this helpful
Eastway Property Services have managed my properties for the last six years. There service has been impeccable they have always contacted me before carrying out any works and payments have always been on time. Good to know agents like this still exist....
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“I have let 2 of my properties through Eastway Property Services ......”

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Mar 31,2009
Minithumbup
By: 'Silvia'
Mar 31,2009
0 people found
this helpful
I have let 2 of my properties through Eastway Property Services and haven't had any problems so far. I have to say their service is actually second to none and I will definitely use them again in the future....
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“I have been a customer with Eastway property services for ......”

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Mar 27,2009
Minithumbup
By: 'Mrs Andrews'
Mar 27,2009
0 people found
this helpful
I have been a customer with Eastway property services for over 10 years and I would highly recommend them, excellent, professional and most importantly offer brillant customer services, always available to answer any queries. If you want your property rented their the right people to go ...
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“The service provided was very good any issues during the ......”

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Mar 27,2009
Minithumbup
By: 'James'
Mar 27,2009
0 people found
this helpful
The service provided was very good any issues during the tenancy were dealt with promptly and effectively. Nice to know that there are still some good agents out there!...
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“Awful. I lived in East London several years ago and ......”

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Sep 14,2007
Minithumbdown
By: 'faith'
Sep 14,2007
1 people found
this helpful
Awful. I lived in East London several years ago and rented a property from them. I was on my own, naive and was taken advantage of. The flat was infested with fly larve which I had to get rid of. They did not return my ...
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“The way your problems as a tenant are taken into ......”

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Aug 24,2007
Minithumbdown
By: 'Tenantus X'
Aug 24,2007
1 people found
this helpful
The way your problems as a tenant are taken into consideration and solved is close to none. Actualy it is none. I had to go for two weeks every day and ask for a plumber for a leaking instalation. They are simply crap. Seriousely, DON'T ...
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By: miss sixty
Sep 20, 2007
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I agree wholeheartedly. I have a list of 26 times they broke the tenancy agreement with us - didn't repair our ceiling or toilet for three months, rented us a house with a washing machine and when it broke too eight months to replace it. Absoulte charlatans. I hope they go bust. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Eastway Property Services, London E11 3AW


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