I was disappointed I had to award them a single star as it's far more than they deserve. I've been nothing but a model tenant with them for almost a year now and am appalled by the level of service they offer when there is a problem. The staff are extremely unhelpful and even when dealing with Robert Dziura, the owner it is frankly hard work. They constantly fob you off, blame you for issues they have created and are extremely slow to react when resolving issues. I would not recommend using this lettings company but instead would suggest you look at Murray's or Reid Associates if you would like to deal with a competent lettings agency
What agent could do to change your mind?
Nothing, they're useless