“We chose chamberlains kingsteignton because they were excellent with our ......”
2 Star Review
Feb 15,2015
By:
'Lisa'
Feb 15,2015
Branch: Kingsteignton, 2 Newton Road
Services: Sales (as a Vendor)
Sold price: £250000
Would you recommend?: No
Postcode: TQ12
Branch: Kingsteignton, 2 Newton Road
Sales (as a Vendor)
Sold price: £250000
Postcode: TQ12
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We chose chamberlains kingsteignton because they were excellent with our valuation & even got clients to view our property before we had signed up . Scarlett did an amazing job with the photos & was very helpful throughout the sale. We were lucky to get an offer after only 2 viewings , as it was a Saturday I showed clients around my house. I feel Leanne whom we dealt with could have been more professional , her emails were very curt & short & we didn't get any information without asking first . I had to prompt her to contact our buyers solicitor & fight our corner for us . On the day of the move , I didn't have any contact from her , until 4.30 & that was an email as she was out of the office until then ! And she wondered why we hadn't dropped our keys to the office , I was unaware I had to do so ! They were lots of other incidents , too many to write down now , but overall , I didn't feel I was looked after & I certainly didn't feel I wanted to pay the £3000 selling fee ! And I will not be recommending chamberlains to anyone !
What agent could do to change your mind?
Been more helpful , explain selling protocol to us , give us a sellers guide , regular phonecalls & updates . More negotiation on selling price , not leaving up to client. If not available leave instructions for someone else. Be available on completion day . An after sales phone call .
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