0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 07,2015
Feb 07,2015
0
people found
this helpful
this helpful
Our flat was on a fully managed contract with Hendys. The flat itself had regular problems which needed attention. We were frequently asked to wait in for contractors to come to the property which was time consuming and inconvenient. Eventually we refused, especially since Hendys had keys. The downside of this was that they allowed their contractors to attend the property unsupervised. There were repeated issues with the electric shower and the contractor left our belongings strewn about the bedroom when they accessed the power switch which was in a bedroom cupboard. On other occasions the taps were refitted the wrong way around and some things simply weren't fixed. On checkout they seemed to have changed their standards and charged for cleaning the tiniest thing. In one example they wanted to charge for cleaning lamp shades which had been covered and stored since the first day of the tenancy so they were no cleaner or dirtier than on that first day.
The other issue was that on checkout they failed to arrive with the correct paperwork and promised payment within 5 days and then subsequently added in additional requirements for returning the deposit which were never mentioned at checkout. Overall they seemed disorganised and scatty.
The other issue was that on checkout they failed to arrive with the correct paperwork and promised payment within 5 days and then subsequently added in additional requirements for returning the deposit which were never mentioned at checkout. Overall they seemed disorganised and scatty.
What agent could do to change your mind?
‚£50 for a checkout is exorbitantAttached Filesnbsp;
Comment on agent fees
‚£50 for a checkout is exorbitant
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Latest Reviews
7th Feb 2015
reviewed by 'ChapelA'
Opening Hours
Address
Hendys
116-118 Harrogate Road Chapel Allerton
Chapel Allerton,Leeds
Yorkshire
LS7 4NY
0113 268 2100
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £700 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 07,2015
Feb 07,2015
0
people found
this helpful
this helpful
Our flat was on a fully managed contract with Hendys. The flat itself had regular problems which needed attention. We were frequently asked to wait in for contractors to come to the property which was time consuming and inconvenient. Eventually we refused, especially since Hendys ...
read full review
read full review
What agent could do to change your mind?
‚£50 for a checkout is exorbitantAttached Filesnbsp;
Comment on agent fees
‚£50 for a checkout is exorbitant
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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