“We are tenants as well as Landlords and use Mann & ......”
4 Star Review
Nov 11,2014
By:
'Helen'
Nov 11,2014
Branch: Beckenham, D S B House High Street
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: BR3
Branch: Beckenham, D S B House High Street
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: BR3
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We are tenants as well as Landlords and use Mann & Co for both, I can't fault the quality of tenants they have selected for our rental property and they are always very efficient with the administration of that.
they only complaint would be they need to be more upfront and transparent with their explanation of fees as it all got very confusing and expensive as i felt they didn't explain this well enough at the start.
They were excellent with our rented property that we have been living in for over 2 years, we were really happy with the property and it went pretty smoothly. the only complaint I have on this matter is the renewals process, I find that I end up dealing with various people who do not have the same caliber of care that the beckenham branch do and last year when we objected to their demand of £125 renewal "fee!" (ransom) they threatened to evict us if we didn't pay it. I am happy to pay for an increase in rent but i do object to unnecessary fees. I would rather deal with one person in one format rather then receive phone calls, emails, letters, more voicemails from several people about the rent increase, it comes across as demanding and a bit desperate.
Comment on agent fees
See above, I believe their fees are higher than other high street agents, they need to be more transparent in explaining them to clients from the start.
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