0% lettings valuation accuracy
99% lettings fee satisfaction
Oct 19,2014
Oct 19,2014
0
people found
this helpful
this helpful
Perfectly friendly but also pretty incompetent Letting agency. We lived next door to our landlord who told us she had to chase them for several weeks for one of our monthly payments despite us paying it to the agency via standing order. Very few of our requests for repair were ever acted upon or even passed to the landlord. We are currently waiting to receive our deposit back from them (which has been signed off) and this bank transfer has been going on for 2 weeks now (after the initial month and a half delay in the form being processed).
As a landlord ourselves we would not use them and I am glad we are no longer tenants under them.
As a landlord ourselves we would not use them and I am glad we are no longer tenants under them.
What agent could do to change your mind?
Returned calls/emails; responded to messages; passed on information to landlord; maintained good organisation of keys and paperwork; acted without needing to be chased several times.Attached Filesnbsp;
Comment on agent fees
They moved us to a rolling contract which meant that no renewal fees were charged each year-we were there over 4 years so that helped
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Latest Reviews
19th Oct 2014
reviewed by 'milvus'
Opening Hours
Address
Nicholas
Investment House
19 Gosbrook Road
Caversham,Reading
Berkshire
RG4 8BT
0118 946 1166
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £825 | £825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 19,2014
Oct 19,2014
0
people found
this helpful
this helpful
Perfectly friendly but also pretty incompetent Letting agency. We lived next door to our landlord who told us she had to chase them for several weeks for one of our monthly payments despite us paying it to the agency via standing order. Very few of ...
read full review
read full review
What agent could do to change your mind?
Returned calls/emails; responded to messages; passed on information to landlord; maintained good organisation of keys and paperwork; acted without needing to be chased several times.Attached Filesnbsp;
Comment on agent fees
They moved us to a rolling contract which meant that no renewal fees were charged each year-we were there over 4 years so that helped
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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