“Telephoned Sarah at 15.45 to confirm a viewing later that day ......”
1 Star Review
Aug 20,2014
By:
'On'
Aug 20,2014
Branch: Weybridge, 2830 High Street
Services: Lettings (Prospective customer)
Rent PCM: £1000
Would you recommend?: No
Postcode: KT13
Branch: Weybridge, 2830 High Street
Lettings (Prospective customer)
Rent PCM: £1000
Postcode: KT13
5
people found
this helpful
Telephoned Sarah at 15.45 to confirm a viewing later that day at 18.00 before leaving London early to be there on time. All was fine apparently. Bought train ticket to Weybridge. On the train one hour before viewing an email is received from Michael telling me to ignore an early call from Sarah about having to cancel - I had not received such a call - everything was now fine. Ten minutes later another email was received saying they had no keys and it was definitely off this time. All this despite me checking to confirm before I left and being told the viewing was on, and being on the train having paid for my ticket. It later transpired that early viewings had been cancelled for this very problem, so why was I not told? An email was sent to the lettings manager, no apology received. Wasted 2 hours, along with the cost of ticket.
5
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