“After living in one of their houses with 12 other students 2013......”
2 Star Review
Aug 19,2014
By:
'Tristan'
Aug 19,2014
Branch: Plymouth, 96 North Hill
Services: Lettings (as a Tenant)
Rent PCM: £386
Would you recommend?: No
Postcode: PL4
Branch: Plymouth, 96 North Hill
Lettings (as a Tenant)
Rent PCM: £386
Postcode: PL4
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people found
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After living in one of their houses with 12 other students 2013-2014 I had mixed feelings about the company but stuck with them despite having multiple minor problems through out the year mostly due to communication issues between staff. Many of the other students I lived with had problems with bills, maintenance(multiple leaking showers) and contracts. Despite being discouraged by my house mates to use them again I went against their better judgement and signed a contract 2014-2015 for which I had multiple verbal agreements with the company which they have subsequently not honoured and which has taken time out of scheduled and could cause significant problems another house mate who is returning to the company as well. Although the quality of property's are good and pricing is on par with other companies the customer service and commitment to customers is poor and this is the reason I will not be using this company again and will certainly not recommend them to anyone.
Comment on agent fees
Fee's where fine.
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