Montrose Properties (Didsbury) Ltd
3.7/5, 18 reviews
67% recommended
80% lettings valuation accuracy
81% lettings fee satisfaction
Independent Lettings and Management, family run company established 1981. show more Independent Lettings and Management, family run company established 1981.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 81% £300 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 7 5 0 0 0 0 1 1
Areas covered
Address

20a Lapwing Lane
Didsbury,Manchester
Greater Manchester
M20 2WS
0161 445 7000

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Lettings NLA TDS
Latest Properties

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“Couldn't advise against using these enough......”

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Aug 09,2019
Minithumbdown
By: 'Jack'
Aug 09,2019
0 people found
this helpful
Absolutely couldn't do this review justice with words. I can't dissuade people from using Montrose enough. Terrible service. Had no heating for the coldest months, and couldn't even get a reply from emails. The whole year they treated us as second class customers because we ...
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By: Jack
Aug 09, 2019
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Thats the fastest reply you’ve ever done. I wouldnt call not hoovering floors, cobwebs, grime on the kitchen surfaces and unwashed floors ‘reasonable’. The rest of the heating wasn't adequate, as the repair man explained- that one radiator prevented the flow to the others meaning the circulation wasn't adequate for the whole house. The other tenants rent arrears shouldnt have affected the other two fully paying tenants duty of care - the one who had rent problems moved out immediately due ...

“Delightful....”

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Jun 05,2019
Minithumbup
By: 'C'
Jun 05,2019
0 people found
this helpful
I couldn't recommend Montrose Properties any higher after the customer experience I got when dealing with them. Very professional....
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“Professional...”

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Jun 05,2019
Minithumbup
By: 'Arthur'
Jun 05,2019
0 people found
this helpful
Upon visiting Montrose properties I found the staff members very polite and helpful and come across in a very professional manner always meeting customers needs....
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Comment on agent fees
Good
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“Professional and always helpful...”

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May 31,2019
Minithumbup
By: 'Andrea'
May 31,2019
0 people found
this helpful
I've been renting with Montrose from 1996 to 1998 in West Didsbury and again from 2016 until now. Their professional attitude and courtesy is second to none Quick to respond and solve any problems no matter how big or small, thank you guys, you really make me feel ...
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Comment on agent fees
Good
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“Excellent service....”

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May 26,2019
Minithumbup
By: 'Shirley'
May 26,2019
0 people found
this helpful
Montrose properties staff went above and beyond our expectations finding a great property for our daughter . Staff were professional and helpful and made the whole process straight forward from beginning to end. We would highly recommend this agency....
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Comment on agent fees
Good market value fees.
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“Excellent, Reliable Letting Agent...”

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Mar 18,2019
Minithumbup
By: 'Cat'
Mar 18,2019
0 people found
this helpful
Thank you Montrose for a stress free 3-year tenancy at our flat in Didsbury! Montrose were reliable, helpful and trustworthy at all times, we usually dealt with Ollie who went above and beyond whenever we needed to get in touch - the other employees were ...
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Comment on agent fees
As expected
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“Misleading and dishonest property advert...”

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Jan 16,2019
Minithumbdown
By: 'Margherita'
Jan 16,2019
0 people found
this helpful
After having signed a 12 months contract with Montrose I've discovered that my flat was not actually as advertised. I had a major issue with the windows of my flat, as they were broken and couldn't be opened nor closed and I had to involve the ...
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Comment on agent fees
Agent’s fees are ridiculous, especially the ones required to renew the contract - why do you need to pay agent’s fees to renew a contract if you just need to re-sign a piece of paper?
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By: Margherita B.
Jan 16, 2019
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To be more precise, I've not been told about the windows issue when I signed the first agreement, I've actually being told that my current rent was priced at market rates. Furthermore, I've been bound to re-sign a 12 months contract just after 4 months of actually being in the property: at that time I was still not fully aware of the inconveniences caused by the windows as I was travelling for work and not inside my property for a consistent length of time. In December 2017 I've actually felt I ...

“£120 no service...”

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Nov 23,2018
Minithumbdown
By: 'honestreviews'
Nov 23,2018
0 people found
this helpful
Paid for application fee for £120, property was not available - company kept the money; please avoid, and aggressive customer service...
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By: Ben Smith
Mar 12, 2019
View all comments (3)
Thanks for your reply. We only charge a fee when putting someone forward for referencing. Very rarely does a landlord then withdraw their offer and on occasions such as this, we do refund the tenant's fee. Last year, I recall only two occasions when this needed to happen. At present, I do not know your name or the property you applied to rent. I am very happy to help resolve this matter. Please do email me (manager@montroseproperties.co.uk) with more information, including your name or give m ...

“Excellent professional service...”

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Sep 10,2018
Minithumbup
By: 'Rebecca'
Sep 10,2018
1 people found
this helpful
As a landlord I have found Montrose consistently professional and helpful and I would not hesitate to recommend them. My children also used them as tennants whilst students and their experience was also very positive...
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Comment on agent fees
very reasonable
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“Landlords Feedback...”

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May 16,2018
Minithumbup
By: 'Paul'
May 16,2018
1 people found
this helpful
I have used Montrose Property Services several times over the last ten years as I rent out 3 different properties. They have always found me good tenants so there vetting/reference system seems really good. Handled both myself and my tenants in a very professional manner. ...
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Comment on agent fees
very fair / good
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“Montrose Properties have been my agents for several years now ......”

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Mar 08,2018
Minithumbup
By: 'SR'
Mar 08,2018
3 people found
this helpful
Montrose Properties have been my agents for several years now and I have always found them to be a good and trustworthy.company to deal with. They keep me well informed and carry out any repair or maintenance work promptly and at reasonable cost. The ...
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Comment on agent fees
The agents fees are very reasonable and competitive.
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“Montrose Properties (Didsbury) have been the best estate agency that ......”

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Mar 01,2018
Minithumbup
By: 'Simon'
Mar 01,2018
2 people found
this helpful
Montrose Properties (Didsbury) have been the best estate agency that I have ever used, in the whole time I have rented, and if I hadn't brought my own home I would have stayed with them for longer. The flat me and my wife rented was ...
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Comment on agent fees
Agency fees were very good, rent is competitive for the area. Deposit was maybe a little higher then I have previously experience but at the end of the day if you look after the property and leave it as you found it then you will get it all back.
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“I previously rented a property through Montrose as a Landlord ......”

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Feb 28,2018
Minithumbdown
By: 'Lee'
Feb 28,2018
3 people found
this helpful
I previously rented a property through Montrose as a Landlord and didn't hesitate to recommend them to my son. I wish I hadn't. Clearly something has gone wrong since we stopped working with them. My son wasn't the perfect tenant, in and out of work ...
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“I found Montrose after graduating and moving to South Manchester. ......”

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Nov 14,2017
Minithumbup
By: 'James'
Nov 14,2017
1 people found
this helpful
I found Montrose after graduating and moving to South Manchester. I rented a shared house with them and then a lovely one bedroom apartment in West Didsbury. I always found them to be friendly and helpful. A few years later, they looked after my home ...
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Comment on agent fees
I found Montrose's fees very reasonable and fee structure clear.
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“We've just moved out of a flat we were renting ......”

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Oct 16,2017
Minithumbup
By: 'Alan'
Oct 16,2017
1 people found
this helpful
We've just moved out of a flat we were renting with Montrose and I couldn't praise this letting agency high enough. Would have definitely rented with them again if we were staying in South Manchester. They are so friendly and helpful and responded to all ...
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Comment on agent fees
Fees were really cheap compared to other agencies.
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“Montrose are a small family run business and it really ......”

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Apr 20,2017
Minithumbup
By: 'Laura'
Apr 20,2017
1 people found
this helpful
Montrose are a small family run business and it really shows in their very high standard of customer service and personable approach. They have managed the letting of my flat locally for 12 years and I have been extremely impressed with them in that time. The ...
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Comment on agent fees
Their fees are very reasonsble compared to their competitors. They also don't charge high commission on every aspect of maintenance and repair so I never feel ripped off.
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“Not one to write reviews or complain but would like ......”

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Nov 10,2016
Minithumbdown
By: 'Jessica'
Nov 10,2016
0 people found
this helpful
Not one to write reviews or complain but would like to purposely go out of my way to make people aware of how shocking and corrupt these people are... I rang on a property within 10 minutes of being advertised and arranged a viewing for the ...
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Comment on agent fees
I wouldn't know
Was this helpful? Yes
By: Montrose Properties
Nov 11, 2016
View all comments (1)
Hi Jessica, thank you for your comments. We are very sorry to hear that you have been disappointed with our service. We have discussed your complaint with all colleagues whom you dealt with and they are upset that you felt that you were spoken down to or treated in any way unfairly. Montrose has been established for 35 years and we pride ourselves on delivering a high standard of service for prospective tenants, existing tenants and landlords. On this occasion, we had to follow instruction fro ...

“I have finally left this property and wish to review ......”

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Aug 12,2015
Minithumbdown
By: 'Alex'
Aug 12,2015
0 people found
this helpful
I have finally left this property and wish to review my experience (first with letting agent) 1. The property was not clean upon arrival, the response I received was that the property was cleaned a month before and was acceptable. I and the other house mates ...
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What agent could do to change your mind?
As above mentioned in initial review and suggestions.
Attached Filesnbsp;
Comment on agent fees
As above mentioned in initial review and suggestions.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 8:44 AM 17/05/2018 by Rob

Awards won by Montrose Properties (Didsbury) Ltd

Individual Branch Awards

Manchester, M20


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