Michael Hardy
4.9/5, 384 reviews
98% recommended
96% sales valuation accuracy
96% sales fee satisfaction



Property Features

At Michael Hardy we pride ourselves on the expert knowledge of our Sales & Lettings Teams. Established since 1985, we offer invaluable local knowledge and over 100 years of accumulated experience in the property market. We believe by keeping everything in-house, it enables us to offer our clients the high level of customer ... show more At Michael Hardy we pride ourselves on the expert knowledge of our Sales & Lettings Teams. Established since 1985, we offer invaluable local knowledge and over 100 years of accumulated experience in the property market. We believe by keeping everything in-house, it enables us to offer our clients the high level of customer service they deserve. All calls are answered by our Sales & Lettings Teams from our prominent High Street offices and all sales progression is also conducted in-house. Find out for yourself what makes our service exceptional!

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £143,000 £1,210,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 24 4 207 1 132 1 5 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“unreservedly do not recommend this company....”

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Oct 20,2023
Minithumbdown
By: 'Aaron'
Oct 20,2023
1 people found
this helpful
The worst and last experience with Michael Hardy. I unreservedly do not recommend this company....
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“Outstanding service....”

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Jun 30,2020
Minithumbup
By: 'Paul'
Jun 30,2020
0 people found
this helpful
Outstanding service. I recently sold my Wokingham apartment through Michael Hardy. I received first class service throughout the process. I strongly recommend this agent....
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“Excellent Service...”

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Jun 06,2019
Minithumbup
By: 'Satisfied'
Jun 06,2019
0 people found
this helpful
Ben Biggs and his team gave a first class service when selling my property. My property was marketed to its full advantage, and I was kept fully informed throughout the process. This is a highly professional team and I would like to extend my thanks ...
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Comment on agent fees
Fees were what I expected and lower than some other local agents.
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“Don't consider this agent if you value trust....”

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Dec 31,2018
Minithumbdown
By: 'Dominic'
Dec 31,2018
2 people found
this helpful
Agent lied to buyer regarding chain free status. Called me constantly even when I asked not to for a brief period when my mother died. * in particular had extremely poor customer relationship skills and had to brief him constantly regarding the status of the transaction....
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Comment on agent fees
H
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By: Angela Walgate
Jan 02, 2019
View all comments (1)
Hi Dominic, We are very sorry to hear you are unhappy with the experience you had in selling your property. I must apologise but we are struggling to match your name and the sale price of £560k with a property we have sold recently in the RG2 area. Would you mind emailing me directly or letting us know the road the property was on so we can look into this matter further for you? I look forward to hearing from you soon. Kind Regards, Angela ...

“Superb service...”

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Jun 07,2018
Minithumbup
By: 'Kelly'
Jun 07,2018
0 people found
this helpful
I would highly recommend using Michael Hardy's services when selling a house. Ben Biggs in particular is an extremely knowledgeable, professional and friendly estate agent. Ben listened to our needs and then gave us expert advice of how we should position and price our property ...
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Good
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“Absolutely awful and poor service. Beware of this company, they ......”

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Nov 02,2017
Minithumbdown
By: 'spartan'
Nov 02,2017
2 people found
this helpful
Absolutely awful and poor service. Beware of this company, they ripped me off with their reference checks and associated credit reference agency Blinc referencing. Before I committed to this I sent Michael Hardy all my employment paperwork with terms of employment. They accepted this and ...
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bad
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“One of the most professional and friendly estate agency I ......”

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Feb 24,2017
Minithumbup
By: 'Vinay'
Feb 24,2017
0 people found
this helpful
One of the most professional and friendly estate agency I have ever come across. I would like to convey my sincere thanks to Mr. Barnaby Styer. Barnaby is very experienced, extremely friendly, caring and a very kind hearted person. When I decided to sell my ...
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Good
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“The review let me select only two staff members, and ......”

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Dec 15,2016
Minithumbup
By: 'Mrs'
Dec 15,2016
4 people found
this helpful
The review let me select only two staff members, and I have selected Nick and Ben who dealt with my sale and my purchase, but if I could, I would select few more - Barney, Neil and the ladies of the agency who showed our ...
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Comment on agent fees
To us, Michael Hardy has been worth every single penny of the commission they charge - and more. People often forget that if the agent is able to negotiate a good price, this more than ofsets fees the agent charge. We are happy with the commission charged and we feel it reflects the quality of the service.
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“We purchased through Michael Hardy, Crowthorne. I rarely write reviews ......”

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Dec 01,2016
Minithumbup
By: 'Ben'
Dec 01,2016
0 people found
this helpful
We purchased through Michael Hardy, Crowthorne. I rarely write reviews but they were brilliant. Ian Roach was our point of contact and provided a service that was second to none. He was always very friendly, positive, patient and helpful. Ian was forthcoming with his assistance ...
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Comment on agent fees
We purchase through Michael Hardy so fees didn't apply.
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“We were really impressed with the friendly and professional service ......”

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Oct 06,2016
Minithumbup
By: 'Mr'
Oct 06,2016
0 people found
this helpful
We were really impressed with the friendly and professional service we received from Ben and the team at Michael Hardy whilst buying our house earlier this year - having encountered a number of other hopeless Estate Agents during the course of our house search and ...
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Comment on agent fees
Purchaser so not applicable.
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“We previously bought & sold with Michael Hardy and found them ......”

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Sep 27,2016
Minithumbup
By: 'Steven'
Sep 27,2016
0 people found
this helpful
We previously bought & sold with Michael Hardy and found them to be professional, friendly & patient. So when we decided it was time to move again, it was a no brainer. They worked hard to get us what we needed to make our move possible, and ...
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Comment on agent fees
Good
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“Everyone at Michael Hardy was extremely helpful with the whole ......”

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Sep 19,2016
Minithumbup
By: 'Catherine'
Sep 19,2016
0 people found
this helpful
Everyone at Michael Hardy was extremely helpful with the whole process through selling our property. They were always available to deal with any of our requests. I would absolutely use them again and highly recommend them to our friends and family....
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Comment on agent fees
Good
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“Selling a property on behalf of an elderly parent from ......”

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Sep 19,2016
Minithumbup
By: 'I'
Sep 19,2016
0 people found
this helpful
Selling a property on behalf of an elderly parent from overseas had numerous challenges but all of the staff at Michael Hardy made the process as smooth and efficient as could be hoped for. Of particular note was their skills interacting with an elderly seller, ...
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“We had been letting our property through the Wokingham branch ......”

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Sep 06,2016
Minithumbup
By: 'Crowthorne'
Sep 06,2016
0 people found
this helpful
We had been letting our property through the Wokingham branch after moving to the US, when we decided to sell. We approached Michael Hardy to take care of the sale and they offered us a very competitive rate. Being 6000 miles away from where the sale ...
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Comment on agent fees
Very fair and competitive
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“We have nothing but good to say about this agency. ......”

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Aug 26,2016
Minithumbup
By: 'Mrs'
Aug 26,2016
0 people found
this helpful
We have nothing but good to say about this agency. We've had multiple problems and it's taken 15months to sell, but Barnaby and the team have been with us all the way. I can't thank them enough for the patience they have had. Even though ...
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Comment on agent fees
The agents fees are very expensive but I think in our case worth the money...
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“Excellent at communicating and they really know the market place. ......”

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Aug 18,2016
Minithumbup
By: 'Sutton'
Aug 18,2016
0 people found
this helpful
Excellent at communicating and they really know the market place. From the viewing to handing me the keys they were very professional...
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Comment on agent fees
N/A
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“Ben managed our sale and purchase. From the off, he ......”

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Aug 17,2016
Minithumbup
By: 'Dr'
Aug 17,2016
0 people found
this helpful
Ben managed our sale and purchase. From the off, he was a true professional in managing expectations and negotiating tricky situations-we have been very lucky to have had him on our team during what is an extremely emotive process....
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Comment on agent fees
Good
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“Ian and the team were very helpful from the outset ......”

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Aug 17,2016
Minithumbup
By: 'James'
Aug 17,2016
0 people found
this helpful
Ian and the team were very helpful from the outset and offered a very good deal. The house was sold in no time (4 days) and after sale service was exceptional with calls returned instantly if not available straight away. Ian was very proactive in ensuring ...
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Comment on agent fees
Good for a high street agent.
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“I would like to thank Ben, Nick and Neal at ......”

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Aug 10,2016
Minithumbup
By: 'Mr'
Aug 10,2016
0 people found
this helpful
I would like to thank Ben, Nick and Neal at Michael Hardy for the very smooth and well managed house sale. All the team were friendly, professional and supportive throughout, and we felt very comfortable and confident in their abilities and approach. Their valuation of ...
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Comment on agent fees
Value for money!
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“I would like to thank both James and Ian for ......”

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Aug 01,2016
Minithumbup
James
By: 'Simon'
Aug 01,2016
0 people found
this helpful
I would like to thank both James and Ian for all the hard work they put into securing a successful sale and purchase of our properties. We recently sold and bought through Michael Hardys and with James and Ian looking after both transactions, we always ...
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Comment on agent fees
We found their fees to be very competitive and in line with other estate agents in the area.
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“We found Mchael Hardy very efficient when buying our new ......”

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Jul 19,2016
Minithumbup
By: 'Mr'
Jul 19,2016
0 people found
this helpful
We found Mchael Hardy very efficient when buying our new property through them. They were helpful all the way from offer to completion. There was always someone to answer questions or put our minds at rest. We would highly recommend them....
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“We received an excellent service from the whole team at ......”

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Jul 17,2016
Minithumbup
By: 'Mr'
Jul 17,2016
0 people found
this helpful
We received an excellent service from the whole team at Michael Hardy. From the initial discussions through to completion they made the whole process as easy as possible and really went the extra mile for us....
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Comment on agent fees
A fair fee which felt good value for money.
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“Helped acceptance of our offer by vendor. Always helpful in ......”

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Jul 13,2016
Minithumbup
By: 'John'
Jul 13,2016
0 people found
this helpful
Helped acceptance of our offer by vendor. Always helpful in arranging viewings at various times at the property, with representative at site. Helped keep me up to date when difficulties incurred achieving exchange. All positive....
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N/A
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“Communication was clear throughout the transaction, returned calls when asked ......”

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Jul 05,2016
Minithumbup
By: 'Andy'
Jul 05,2016
0 people found
this helpful
Communication was clear throughout the transaction, returned calls when asked to and generally very easy to deal with. Went the extra mile in photographing aspects of the property in relation to sort out the chatels list and post survey....
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Comment on agent fees
n/a
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“Neal was the voice of reason throughout our sale and ......”

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Jul 04,2016
Minithumbup
By: 'Extra'
Jul 04,2016
0 people found
this helpful
Neal was the voice of reason throughout our sale and purchase. When others were less motivated, Neal's positive attitude and willingness to go the extra mile to ensure everything ran smoothly, was more than appreciated....
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Comment on agent fees
Reasonable rates.
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“I have been a customer of Michael Hardy for 10 years ......”

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Jun 23,2016
Minithumbup
By: 'Ron'
Jun 23,2016
0 people found
this helpful
I have been a customer of Michael Hardy for 10 years both as a Landlord and recently when selling my property. I have been living overseas throughout the whole period which places a higher requirement on the Agent. I have been very impressed throughout my absence ...
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Comment on agent fees
reasonable and in line with Agents fees.
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“For both the sale of my flat and purchase of ......”

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Jun 23,2016
Minithumbup
James
By: 'Charlie'
Jun 23,2016
0 people found
this helpful
For both the sale of my flat and purchase of new house, both Ben and James could not do enough to help! Ben kicked off the process before moving off and it was an absolute seamless handover to James. Whenever you called the Michael Hardy ...
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Comment on agent fees
Fees were slightly higher than others but worth every penny!!
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“Kept my wife and I constantly updated, & did a great ......”

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Jun 22,2016
Minithumbup
By: 'David'
Jun 22,2016
0 people found
this helpful
Kept my wife and I constantly updated, & did a great job at keep pushing the chain along and keeping our buyer informed& ensuring that everything went without a hitch! Honest feedback...they aren't the cheapest estate agents in town, but a wise lesson to everyone, ...
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Comment on agent fees
Good,as my comments state,they aren't the cheapest in town,but by far have the best staff so they are definitely worth every penny!
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“Kept me updated, negotiated well through considerable interest in the ......”

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Jun 21,2016
Minithumbup
Chris
By: 'Darren'
Jun 21,2016
0 people found
this helpful
Kept me updated, negotiated well through considerable interest in the property, attained the best sale price, transaction progressed to completion smoothly. What more can you ask for....
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“Great service both before, during and after the sale. Efficient ......”

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Jun 21,2016
Minithumbup
By: 'Finchampstead'
Jun 21,2016
0 people found
this helpful
Great service both before, during and after the sale. Efficient in arranging viewings and accompanying the prospective buyers and working with everyone to get the sale completed....
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Comment on agent fees
Reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:

Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.

Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 4:32 PM 18/09/2015 by allAgents

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