• Rebecca Brown
    Rebecca Brown
  • Barnaby Styer
    Barnaby Styer
  • Ian Roach
    Ian Roach
  • Ben Biggs
    Ben Biggs
  • Neal Mackenzie
    Neal Mackenzie
  • Charles Danton-Rees
    Charles Danton-Rees
  • Caroline Wilson
    Caroline Wilson
  • Lesley Cowcher
    Lesley Cowcher
  • Helena Roseblade
    Helena Roseblade
  • Nick Hougham
    Nick Hougham
  • Helen Gibbons
    Helen Gibbons
  • Kirsty Bentley
    Kirsty Bentley
  • Angela Walgate
    Angela Walgate
  • Tracey Jones
    Tracey Jones
  • Jane Down
    Jane Down
  • claim your profile
    Chris Jobson
  • claim your profile
    Sarah Ankerson
  • claim your profile
    James Cassidy
At Michael Hardy we pride ourselves on the expert knowledge of our Sales & Lettings Teams. Established since 1985, we offer invaluable local knowledge and over 100 years of accumulated experience Read full description...At Michael Hardy we pride ourselves on the expert knowledge of our Sales & Lettings Teams. Established since 1985, we offer invaluable local knowledge and over 100 years of accumulated experience in the property market. We believe by keeping everything in-house, it enables us to offer our clients the high level of customer service they deserve. All calls are answered by our Sales & Lettings Teams from our prominent High Street offices and all sales progression is also conducted in-house. Find out for yourself what makes our service exceptional!
Dec 01,2016
Minithumbup
By:
Dec 01,2016
Featured Review
0 people found
this helpful
We purchased through Michael Hardy, Crowthorne. I rarely write reviews but they were brilliant. Ian Roach was our point of contact and provided a service that was second to none. He was always very friendly, positive, patient and helpful. Ian was forthcoming with his assistance and successfully problem solved a few issues that cropped up along the path promptly and to great effect. This made the entire process significantly easier and quicker. A huge thanks to Ian and the team. I would recommend...
read full review
Comment on agent fees
We purchase through Michael Hardy so fees didn't apply.
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
Featured Review
0 people found
this helpful
We were really impressed with the friendly and professional service we received from Ben and the team at Michael Hardy whilst buying our house earlier this year - having encountered a number of other hopeless Estate Agents during the course of our house search and purchase Michael Hardy were a much welcome breath of fresh air so would definitely be our first choice Wokingham Agent if we needed this service in the future. Although we love our new house so much we won't be going anywhere anytime ...
read full review
Comment on agent fees
Purchaser so not applicable.
Was this helpful? Yes
Sep 27,2016
Minithumbup
By:
Sep 27,2016
Featured Review
0 people found
this helpful
We previously bought & sold with Michael Hardy and found them to be professional, friendly & patient. So when we decided it was time to move again, it was a no brainer. They worked hard to get us what we needed to make our move possible, and smooth....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
Featured Review
0 people found
this helpful
Everyone at Michael Hardy was extremely helpful with the whole process through selling our property. They were always available to deal with any of our requests. I would absolutely use them again and highly recommend them to our friends and family....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
Featured Review
0 people found
this helpful
Selling a property on behalf of an elderly parent from overseas had numerous challenges but all of the staff at Michael Hardy made the process as smooth and efficient as could be hoped for. Of particular note was their skills interacting with an elderly seller, their proactive approach to resolving inevitable problems and their excellent line of communication. Highly recommended....
read full review
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
We had been letting our property through the Wokingham branch after moving to the US, when we decided to sell. We approached Michael Hardy to take care of the sale and they offered us a very competitive rate. Being 6000 miles away from where the sale was occurring it was critical to have an agent we could trust, was compentent and communicative, and Ian and the team were all of these. In a very unstable economic environment, they were able to match us with a buyer and obtain a good price for our...
read full review
Comment on agent fees
Very fair and competitive
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
We have nothing but good to say about this agency. We've had multiple problems and it's taken 15months to sell, but Barnaby and the team have been with us all the way. I can't thank them enough for the patience they have had. Even though we're paying for it, they have been very helpful. Thank you team.......
read full review
Comment on agent fees
The agents fees are very expensive but I think in our case worth the money...
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
Excellent at communicating and they really know the market place. From the viewing to handing me the keys they were very professional...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Ben managed our sale and purchase. From the off, he was a true professional in managing expectations and negotiating tricky situations-we have been very lucky to have had him on our team during what is an extremely emotive process....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Ian and the team were very helpful from the outset and offered a very good deal. The house was sold in no time (4 days) and after sale service was exceptional with calls returned instantly if not available straight away. Ian was very proactive in ensuring the sale was completed and was always pushing to ensure everything progressed as smoothly as possible. I can't fault the service provided....
read full review
Comment on agent fees
Good for a high street agent.
Was this helpful? Yes
Aug 10,2016
Minithumbup
By:
Aug 10,2016
0 people found
this helpful
I would like to thank Ben, Nick and Neal at Michael Hardy for the very smooth and well managed house sale. All the team were friendly, professional and supportive throughout, and we felt very comfortable and confident in their abilities and approach. Their valuation of our property was also spot on!...
read full review
Comment on agent fees
Value for money!
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
I would like to thank both James and Ian for all the hard work they put into securing a successful sale and purchase of our properties. We recently sold and bought through Michael Hardys and with James and Ian looking after both transactions, we always felt in safe hands. The valuation on our sale was spot on and their advice was always sound and based on years of reliable experience. You can rely on both of them to treat your concerns and questions with the utmost respect and importance. They a...
read full review
Comment on agent fees
We found their fees to be very competitive and in line with other estate agents in the area.
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
We found Mchael Hardy very efficient when buying our new property through them. They were helpful all the way from offer to completion. There was always someone to answer questions or put our minds at rest. We would highly recommend them....
read full review
Was this helpful? Yes
Jul 17,2016
Minithumbup
By:
Jul 17,2016
0 people found
this helpful
We received an excellent service from the whole team at Michael Hardy. From the initial discussions through to completion they made the whole process as easy as possible and really went the extra mile for us....
read full review
Comment on agent fees
A fair fee which felt good value for money.
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Helped acceptance of our offer by vendor. Always helpful in arranging viewings at various times at the property, with representative at site. Helped keep me up to date when difficulties incurred achieving exchange. All positive....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
Communication was clear throughout the transaction, returned calls when asked to and generally very easy to deal with. Went the extra mile in photographing aspects of the property in relation to sort out the chatels list and post survey....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Neal was the voice of reason throughout our sale and purchase. When others were less motivated, Neal's positive attitude and willingness to go the extra mile to ensure everything ran smoothly, was more than appreciated....
read full review
Comment on agent fees
Reasonable rates.
Was this helpful? Yes
Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
I have been a customer of Michael Hardy for 10 years both as a Landlord and recently when selling my property. I have been living overseas throughout the whole period which places a higher requirement on the Agent. I have been very impressed throughout my absence with the service I have received and in particularly Barnaby Styer has offered me excellent and personable support and advice. He has gone above and beyond what I would expect from an Agent and is an outstanding ambassador for his pr...
read full review
Comment on agent fees
reasonable and in line with Agents fees.
Was this helpful? Yes
Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
For both the sale of my flat and purchase of new house, both Ben and James could not do enough to help! Ben kicked off the process before moving off and it was an absolute seamless handover to James. Whenever you called the Michael Hardy office everyone in office knew of background and did their best to help. Even near the end when times were getting stressful James remained calm and collected and always professional and did everything he could to help. Unlike other agents i have met Michael Har...
read full review
Comment on agent fees
Fees were slightly higher than others but worth every penny!!
Was this helpful? Yes
Jun 22,2016
Minithumbup
By:
Jun 22,2016
0 people found
this helpful
Kept my wife and I constantly updated, & did a great job at keep pushing the chain along and keeping our buyer informed& ensuring that everything went without a hitch! Honest feedback...they aren't the cheapest estate agents in town, but a wise lesson to everyone, always pay for the best and you get the best!!...
read full review
Comment on agent fees
Good,as my comments state,they aren't the cheapest in town,but by far have the best staff so they are definitely worth every penny!
Was this helpful? Yes
Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Kept me updated, negotiated well through considerable interest in the property, attained the best sale price, transaction progressed to completion smoothly. What more can you ask for....
read full review
Was this helpful? Yes
Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Great service both before, during and after the sale. Efficient in arranging viewings and accompanying the prospective buyers and working with everyone to get the sale completed....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
They were very professional in their approach. They understood the issues about not being on line. Always a very friendly approach when visiting the office. The use of the open house sales technique was good as it concentrated all the visits to minimise disruption to normal living. The sale was concluded very professionally, following up with other agents in the chain directly - keeping them informed of the delays etc caused by the purchaser....
read full review
Comment on agent fees
A good price as a sole agent.
Was this helpful? Yes
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Ian Roach was totally on his game. The whole sale was handled very professionally we were kept fully informed of what was going on and the offers we had. Ian is a very likable person and was straight and honest on all our dealings....
read full review
Comment on agent fees
Ok
Was this helpful? Yes
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
I was very impressed by the level of conmunication I received from Michael Hardys during the process of purchasing my house. They were accommodating each time I made queries on the house and kept me informed during the process....
read full review
Was this helpful? Yes
May 25,2016
Minithumbup
By:
May 25,2016
0 people found
this helpful
Thank you very much for being so patient with the whole process of the transaction. It was both of them supporting us from the beginning to the end we could buy the property.Both of them are very professional and the whole team at the branch is great. In future if we have to sell or buy we would like to do it with them.And thank you so much for the bouquet....
read full review
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
A very professional and friendly level of service offered from the initial viewing of the house to completition. Any queries we had with the purchase of the house were always dealt with very efficiently. I would certainly recommned Michael Hardys to anyone buying and selling and in fact i was so impressed with them I have used them to let out another property of mine...
read full review
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
This is the second time we have bought and sold a house through Michael Hardy. Once again, they valued our property realistically and as a result it was under offer within 3 months. The qualities that make the sales team at Michael Hardy outshine other estate agents are that they are honest experienced and don't hound you to go with them unlike several other agents I've encountered recently! They are also very helpful friendly and polite. They give prompt feedback via email after each view...
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 11,2016
Minithumbdown
By:
May 11,2016
0 people found
this helpful
We have been first time buyers and the agency was very helpful.Nick was very kind and professional. I dont remeber who showed us our house for a first time but he was very great professional and very good person in the right place,he translated everything ,he said not just positives as alwasy everybody ,he just told the true!! We were really thankful...
read full review
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Very professional and friendly. Neal stayed in touch to provide regular updates on the progress. Made the long wait more bearable from the buyer's stand point. We also received a welcome bouquet from the agency on the next day of us moving into our new home, which was much appreciated. Overall, would highly recommend Michael Hardy....
read full review
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
A very professional level of service offered by all at Michael Hardy in my recent purchase of a house. From the acceptance of the offer all the way to completion was a effortless transition. More importantly any queries we had with the purchase were always dealt with an efficent and timely manner. I would certainly recommned Michael Hardys and so much so i am using them to rent out another property i own....
read full review
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
From the day Barnaby Styer visited my mother's property, he was extremely helpful, courteous and prepared to go that extra mile to answer questions and offer constructive support. Neal Mackenzie has also been extremely helpful, quick to respond to emails and calls and general enquiries. In fact, all staff at the Wokingham Branch, including Sarah and Nick, were very helpful and able to ensure a smooth transition from start to completion and were, at all times, very professional. Many thanks to...
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 02,2016
Minithumbup
By:
May 02,2016
1 people found
this helpful
Charles Danton-Rees saved our life. This gentleman did understand within a minute what type of house we wanted after having visited so many others from different agencies. Thanks to Caroline Wilson too, without her outstanding work and customer-focused mindset we would have not been able to sign the contract and move in within a record time. Great colleagues, great people! Thank you for everything! Tamas and Rozalia...
read full review
Was this helpful? Yes
Apr 18,2016
Minithumbup
By:
Apr 18,2016
1 people found
this helpful
Pre sales support was disappointing. Lots of mistakes eg on house details, lack of board, appointments to view cancelled but not communicated, key information that I gave them wasn't shared. Not worth the fee. After sales though was really good. Supportive in responding to home buyers report (although agents could do with brushing up on tact and diplomacy)....
read full review
Comment on agent fees
Very high. Not sure if worth the money.
Was this helpful? Yes
Apr 14,2016
Minithumbup
By:
Apr 14,2016
2 people found
this helpful
From beginning to end the experience I had buying & selling my home with the Michael Hardy team was excellent. They were extremely professional, helpful & friendly at every point in time. I had 3 local estate agents out to value my property and they all came out at the same £ figure so I went with the agent I felt I connected with best and that would represent what my needs were. Both Barney & Nick were brilliant but I must say the entire team in the Wokingham office were supe...
read full review
Comment on agent fees
The fees were fair, they weren't the cheapest agent nor the most expensive out of the 3 I had quotes from but the products they produced and quick sale they got me was worth every penny.
Was this helpful? Yes

NAEA RICS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 24 2 203 0 132 1 4 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 4:32 PM 18/09/2015 by allAgents

Complaints Procedure

1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:

Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.

Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 4:32 PM 18/09/2015 by allAgents

Firm rankings



Crowthorne
28 Dukes Ride, Crowthorne RG45 6LT
(94)
Wokingham
9 Broad Street, Wokingham RG40 1AU
(278)

Make an Enquiry




.