Michael Hardy
4.9/5, 384 reviews
98% recommended
96% sales valuation accuracy
96% sales fee satisfaction

Property Features

At Michael Hardy we pride ourselves on the expert knowledge of our Sales & Lettings Teams. Established since 1985, we offer invaluable local knowledge and over 100 years of accumulated experience in the property market. We believe by keeping everything in-house, it enables us to offer our clients the high level of customer ... show more At Michael Hardy we pride ourselves on the expert knowledge of our Sales & Lettings Teams. Established since 1985, we offer invaluable local knowledge and over 100 years of accumulated experience in the property market. We believe by keeping everything in-house, it enables us to offer our clients the high level of customer service they deserve. All calls are answered by our Sales & Lettings Teams from our prominent High Street offices and all sales progression is also conducted in-house. Find out for yourself what makes our service exceptional!

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Latest Reviews

 View all Reviews 384
20th Oct 2023
reviewed by 'Aaron'
“The worst and last experience with Michael Hardy. I unreservedly do not recommend this company....”
30th Jun 2020
reviewed by 'Paul'
“Outstanding service. I recently sold my Wokingham apartment through Michael Hardy. I received first class service throughout the process. I ......”
6th Jun 2019
reviewed by 'Satisfied'
“Ben Biggs and his team gave a first class service when selling my property. My property was marketed to its ......”
31st Dec 2018
reviewed by 'Dominic'
“Agent lied to buyer regarding chain free status. Called me constantly even when I asked not to for a brief ......”
7th Jun 2018
reviewed by 'Kelly'
“I would highly recommend using Michael Hardy's services when selling a house. Ben Biggs in particular is an extremely knowledgeable, ......”
2nd Nov 2017
reviewed by 'spartan'
“Absolutely awful and poor service. Beware of this company, they ripped me off with their reference checks and associated credit ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £143,000 £1,210,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 24 4 207 1 132 1 5 0
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Rankings
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Michael Hardy Branches (view all 2)
Crowthorne, RG45
Wokingham, RG40

“We have been very happy with the service from Michael ......”

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Dec 17,2015
Minithumbup
By: 'Mrs'
Dec 17,2015
0 people found
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We have been very happy with the service from Michael Hardy in both the selling and buying of our property this year. They have been very professional and very good at communicating developments as they happen in the buying/selling process. We are very pleased ...
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“Couldn't have asked for more - very good at keeping ......”

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Dec 16,2015
Minithumbup
By: 'Lindsey'
Dec 16,2015
0 people found
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Couldn't have asked for more - very good at keeping me up to date with progress during the whole purchase and lovely staff. Fantastic all round from the first time that we viewed the property, helped us to immediately get a 2nd viewing the next ...
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“Nick from MH showed us round several properties before we ......”

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Dec 15,2015
Minithumbup
By: 'Holly'
Dec 15,2015
0 people found
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Nick from MH showed us round several properties before we bought our current one. We found him to be knowledgeable and approachable, without being pushy. Our house buying process took a long time due to problems further up the chain but on the whole we ...
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“Michael Hardy were excellent. They offered a friendly, professional and ......”

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Dec 10,2015
Minithumbup
By: 'Sally'
Dec 10,2015
0 people found
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Michael Hardy were excellent. They offered a friendly, professional and cost competitive service. They achieved a good price within a sensible time. The sale wasn't without it's complications as we had a long chain and probate to manage and they dealt very sensitively with all ...
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“By chance I met Tracey on the street about a ......”

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Nov 24,2015
Minithumbup
By: 'Mary'
Nov 24,2015
0 people found
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By chance I met Tracey on the street about a year ago and because of her and her warm personality I chose Michael Hardy for the sale of my property. I believe they did a very good job for me, and throughout the whole process ...
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“Excellent communication throughout selling process via e-mail and telephone. Acted ......”

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Nov 13,2015
Minithumbup
By: 'edge'
Nov 13,2015
0 people found
this helpful
Excellent communication throughout selling process via e-mail and telephone. Acted in our (sellers) best interests, and this produced an early completion date. In one instance (dead squirrel found in house) went beyond the expected service by removal of animal. All (4) members of the team were ...
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Comment on agent fees
slightly less than competitors.
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“We have had an excellent experience with Michael Hardy and ......”

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Nov 05,2015
Minithumbup
By: 'Lionel'
Nov 05,2015
0 people found
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We have had an excellent experience with Michael Hardy and this is the second time we have used them. We would recommend them for selling or purchasing a property. What makes them stand out is they always kept us in the loop, after viewings and ...
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“Michael Hardy was the listing agent for a property we ......”

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Nov 05,2015
Minithumbup
By: 'KJ'
Nov 05,2015
0 people found
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Michael Hardy was the listing agent for a property we recently purchased. They were always very responsive to any inquiry and professional. We would use them again. However, at the end, we felt they were quite cheeky. The house was listed and subject to contract ...
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“A good, accurate brochure for the house was produced, did ......”

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Oct 22,2015
Minithumbup
By: 'Ian'
Oct 22,2015
0 people found
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A good, accurate brochure for the house was produced, did a good job of handling the viewings, making the process easy. Once I had a buyer they moved things along without being too pushy, and managed the chain effectively. They were easy to contact when ...
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“We engaged Michael Hardy after having had a bad experience ......”

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Oct 22,2015
Minithumbup
By: 'A'
Oct 22,2015
0 people found
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We engaged Michael Hardy after having had a bad experience with another local agent. Right from the outset Chris was very professional and easy to deal with, and all his colleagues there were the same. It's always difficult to know how the team will perform ...
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“An excellent service that would be hard to beat. kept ......”

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Oct 22,2015
Minithumbup
By: 'Mr'
Oct 22,2015
0 people found
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An excellent service that would be hard to beat. kept us informed almost every day, regularly chased the whole chain for updates. Negotiated a good deal that both parties were happy with. We were always able to get hold of someone in the office and ...
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Comment on agent fees
We negotiated a rate that we both agreed on but also had the option to pay a bit extra and go in the 'Country Life' magazine.
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“Having had very mixed levels of service from previous estate ......”

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Oct 21,2015
Minithumbup
By: 'Tim'
Oct 21,2015
0 people found
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Having had very mixed levels of service from previous estate agents we were really delighted with the excellent and personalised service offered by Michael Hardy, Wokingham. My wife and I bought and sold through the agency which was very useful. The house sold quickly due ...
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Comment on agent fees
1.75% so towards the top end but you get what you pay for.
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“Excellent service from Neal and his team . Prompt replies to ......”

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Oct 21,2015
Minithumbup
By: 'Nigel'
Oct 21,2015
0 people found
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Excellent service from Neal and his team . Prompt replies to phone calls , discrete negotiation and quality marketing. A good price was secured for our property followed by effective communication with our solicitor and other parties up and down the chain . Have already recommended to friends ...
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“We received a very professional service; from initial consultation, through ......”

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Oct 21,2015
Minithumbup
By: 'Jim'
Oct 21,2015
0 people found
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We received a very professional service; from initial consultation, through sale and onto completion. The team at Michael Hardy had a genuine desire to see our house sale through and did so with great results. First class!...
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“The whole team at Michael Hardy are exceptionally helpful and ......”

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Sep 21,2015
Minithumbup
By: 'Fiona'
Sep 21,2015
0 people found
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The whole team at Michael Hardy are exceptionally helpful and friendly, so it is difficult to single out individuals for particular comment as any phone call is dealt with effectively and efficiently by whoever picks the phone up. All of the team are very knowledgeable ...
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“All of the Michael Hardy staff were in fact excellent ......”

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Sep 11,2015
Minithumbup
By: 'P'
Sep 11,2015
0 people found
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All of the Michael Hardy staff were in fact excellent in so far that if ever I had a problem or a query of any sort they all took ownership to resolve this. This I find is a very rare behaviour in today's market place. ...
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“Having had a number of prospective agents round to value ......”

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Sep 10,2015
Minithumbup
By: 'Ben'
Sep 10,2015
0 people found
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Having had a number of prospective agents round to value our house, we chose Michael Hardy (and Barny) based on their experience, confidence in selling our house, and also their attitude. Our decision was validated when they sold our property within a week of marketing. ...
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Comment on agent fees
The fees paid were comparable with other agents the area. Our decision was not based on price alone.
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“Agents were very good and communicative with us. No issues ......”

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Aug 26,2015
Minithumbup
By: 'K'
Aug 26,2015
0 people found
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Agents were very good and communicative with us. No issues with purchase and they were prompt in their replies. Agent that showed us around the property (Lee) was particularly good. They're very busy in the local area so we would recommend emailing or phoning them ...
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“Nick was the agent with whom I first viewed the ......”

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Aug 23,2015
Minithumbup
By: 'Gill'
Aug 23,2015
0 people found
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Nick was the agent with whom I first viewed the house. He was enthusiastic, knowledgable and professional. Later in my transaction I spoke to Neal, who also displayed a reassuring manner and all the staff I spoke to over time were helpful and efficient, and ...
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“The service provided by the staff at Michael Hardy was ......”

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Aug 20,2015
Minithumbup
By: 'Brian'
Aug 20,2015
0 people found
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The service provided by the staff at Michael Hardy was exemplary. They gave us important advice and help throughout by their commitment to ensure that we achieved a satisfactory outcome to the negotiations. Chris Jobson, in particular, communicated effectively throughout giving us the guidance and ...
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Comment on agent fees
Very fair, especially given the high level in quality of service
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“I was selling following the death of my mother. The ......”

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Aug 19,2015
Minithumbup
By: 'Claire'
Aug 19,2015
0 people found
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I was selling following the death of my mother. The whole team were sensitive and supportive through out. I was given excellent advice on the best way to present the property, all my quires and concerns were felt with promptly, professionally and courteously and the ...
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Comment on agent fees
In the past I have not felt the fee charged by an estate agent has really been worthwhile, but in this case, it certainly is well deserved.
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“In the past two years Michael Hardy Wokingham have eased ......”

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Aug 16,2015
Minithumbup
By: 'Carol'
Aug 16,2015
0 people found
this helpful
In the past two years Michael Hardy Wokingham have eased us through successfully letting then selling a 3 bedroom home and then selling a further t wo houses and selling us our dream home.We have had many issues to deal with along the way but ...
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Comment on agent fees
wELL WORTH IT
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“I found Helen gibbons to be extremely professional & very helpful ......”

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Aug 11,2015
Minithumbup
By: 'Stephen'
Aug 11,2015
0 people found
this helpful
I found Helen gibbons to be extremely professional & very helpful throughout the process-would defiantly use again thank you very much...
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Comment on agent fees
Satisfactory!
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“We have bought and sold 2 properties through MH during the ......”

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Aug 10,2015
Minithumbup
By: 'Mrs'
Aug 10,2015
0 people found
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We have bought and sold 2 properties through MH during the last 8 years. We recently sold the second property while living overseas. The house had been rented out through them too for the last 2.5 years. I have to say that it is a pleasure to deal ...
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“I have now purchased and sold through Michael Hardy, therefore ......”

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Jul 27,2015
Minithumbup
By: 'Tom'
Jul 27,2015
0 people found
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I have now purchased and sold through Michael Hardy, therefore I believe I am well placed to comment on their professionalism. I can not praise the team enough. They have helped us (my family) to feel comfortable during a turbulent time, their advice has always ...
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“Smooth transaction. Responded quickly to questions to vendors and arranging ......”

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Jul 23,2015
Minithumbup
By: 'Paul'
Jul 23,2015
0 people found
this helpful
Smooth transaction. Responded quickly to questions to vendors and arranging viewing of property for measuring. Would use them again when I sell...
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“We recently sold and purchased a house through Michael Hardy. ......”

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Jul 22,2015
Minithumbup
By: 'Fleur'
Jul 22,2015
0 people found
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We recently sold and purchased a house through Michael Hardy. At all times they were professional, understanding and proactive. The sale became drawn out because of other circumstances, but it was all handled very well. They kept us informed at all times and pushed everything ...
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Comment on agent fees
Very fair
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“Overall the service provided was very professional. From the initial ......”

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Jul 21,2015
Minithumbup
By: 'Martin'
Jul 21,2015
0 people found
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Overall the service provided was very professional. From the initial consultation with Chris Jobson the sale was handled effectively and effectively. What impressed me was the high level of communication; viewings were E mailed through and then the relevant feedback was subsequently provided. As can ...
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“Charles is a friendly, knowledgeable and professional. Immediately put me ......”

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Jul 16,2015
Minithumbup
By: 'Ruth'
Jul 16,2015
0 people found
this helpful
Charles is a friendly, knowledgeable and professional. Immediately put me at ease that my property and monies would be in safe hands. Debbie Wolford always got back to any questions I had as soon as she could, problems was dealt with efficiently and at relatively ...
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“The guys at Michael Hardy took time to understand exactly ......”

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Jul 03,2015
Minithumbup
By: 'Sally'
Jul 03,2015
1 people found
this helpful
The guys at Michael Hardy took time to understand exactly what I was looking for, and alerted me about this house as soon as it became available. They didn't bombard me with information on other, inappropriate, properties (unlike some less scrupulous agents in the area). ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:

Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.

Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU

5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 4:32 PM 18/09/2015 by allAgents

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