London Stone Properties
4.5/5, 121 reviews
89% recommended
95% sales valuation accuracy
91% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction

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Latest Reviews

 View all Reviews 121
29th Sep 2020
reviewed by 'Priscilla'
“I wanted to view a property in Woolwich - confirmed with Tiffany for the Saturday and long story short, my ......”
1st Apr 2020
reviewed by 'Champa'
“London Stone Properties, especially Tiffany Francis, were superb when I was buying my property. Very responsive and helpful through the ......”
15th Jan 2020
reviewed by 'Ian'
“Stone Letting have managed my property for over 10 years. They have always acted in my best interest. I recently sold ......”
17th Dec 2019
reviewed by 'Sara'
“I had initially gone with Knight Frank but I then soon switched to LSP after realising that I had made ......”
11th Dec 2019
reviewed by 'Chino'
“Their service were very responsive to queries and able to put your worries at ease. only criticism is that I ......”
11th Nov 2019
reviewed by 'Sarah'
“I couldn't have asked for more help from LSP while selling my flat. It was a very long and complicated ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 91% £96,250 £500,000
Lettings 94% 94% £830 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 0 29 10 20 0 3 0 3 3
Areas covered
  • SE18
  • SE7
  • SE28
  • SE3
  • SE9
Address

1 Cadogan Road,Royal Arsenal
London
Greater London
SE18 6SN
020 3141 9100

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent Agent...”

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Sep 27,2018
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Julia
By: 'L&A'
Sep 27,2018
0 people found
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We bought our exiting flat from London Stone Properties and have just sold through them. Both were a very positive experience and I have no hesitation in recommending them....
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Comment on agent fees
Very reasonable - they earn their fees and work hard to keep everything on track
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“Rental and Sale...”

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Sep 23,2018
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Julia
By: 'AusBrit'
Sep 23,2018
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We are overseas investors who have used London Stone as our property manager for 7 years, with complete peace of mind. When seeking a manager, Julie was able to answer all our queries, especially those regarding us living overseas. Her team of property managers were always ...
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Comment on agent fees
Fees were in the ball park of other agents servicing the Royal Arsenal.
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“We have rented through LSP for 6 years and the service ......”

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May 04,2017
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By: 'Trevor'
May 04,2017
1 people found
this helpful
We have rented through LSP for 6 years and the service has been excellent throughout. Queries are dealt with quickly and efficiently. The staff attitude is exemplary and they are a pleasure to deal with....
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“We have been renting thru LSP for around 3yrs. During ......”

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Mar 28,2017
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By: 'Mike'
Mar 28,2017
0 people found
this helpful
We have been renting thru LSP for around 3yrs. During this time we have found them to be helpful, professional with a very good level of customer service. The team responsible for any problems within the apartment at all times acted effeicantly & as quick as ...
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Comment on agent fees
Good
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“A very friendly, fast, efficient and reactive service! We really ......”

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Nov 17,2016
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By: 'Steve'
Nov 17,2016
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A very friendly, fast, efficient and reactive service! We really appreciated the quick turn around and all over professional service....
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Comment on agent fees
Good
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“London Stone Properties always do a professional job. The processes ......”

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Oct 28,2016
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By: 'Chris'
Oct 28,2016
1 people found
this helpful
London Stone Properties always do a professional job. The processes they use work very efficiently, the property they manage for me is in excellent condition, and the tenants are happy. I bought my property through London Stone Properties, and have used them to manage it ...
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Comment on agent fees
The fees are reasonable, given the high level of service provided.
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“Found the whole team at London Stone Properties to be ......”

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Oct 27,2016
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Hannah
By: 'James'
Oct 27,2016
0 people found
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Found the whole team at London Stone Properties to be extremely responsive, fair and professional throughout the length of the lettings period. As a landlord, I received a consistently high standard of service and won't hesitate in using them again in the future. Highly recommended....
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Comment on agent fees
Very reasonable for the standard of service.
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“What can I say? From the moment I asked for ......”

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Sep 26,2016
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By: 'Judith'
Sep 26,2016
0 people found
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What can I say? From the moment I asked for a property valuation, putting the property on the market, having people come round to view, going under offer, losing a buyer, finding a buyer to eventually being sold, London Stone Properties handled everything for me ...
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Comment on agent fees
The fees were very reasonable, they certainly earned their money by conducting every single viewing, finding my solicitor and chasing up the status of the sale. Very pleased.
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“Fantastic service throughout the length of our tenancy, any issues ......”

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Jul 12,2016
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Hannah
By: 'George'
Jul 12,2016
0 people found
this helpful
Fantastic service throughout the length of our tenancy, any issues quickly rectified, friendy and professional staff, would definitely use again!...
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Comment on agent fees
Good
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“We have received an excellent service! Very professional and quick ......”

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Jul 11,2016
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Hannah
By: 'Reanna'
Jul 11,2016
0 people found
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We have received an excellent service! Very professional and quick correspondence resulting in a stress free experience. Any problems or enquiries are resolved immediately. Would highly recommend!...
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Comment on agent fees
Good competitive fees
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“LSP are a very efficient and effective professional Property agent. ......”

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May 05,2016
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Hannah
By: 'ToniJG'
May 05,2016
0 people found
this helpful
LSP are a very efficient and effective professional Property agent. I personally went through a brief but difficult time in my life. LSP showed a limitless amount of compassion and support towards my situation where most company's may not have. This was a genuine act ...
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Comment on agent fees
Reasonable.
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“I found London Stone Properties very professional both in managing ......”

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Dec 04,2015
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Julia
By: 'Bryan'
Dec 04,2015
0 people found
this helpful
I found London Stone Properties very professional both in managing my apartment, vetting my tenants prior to giving them a lease and selling it. They annual survey of the property was completed on time and a comprehensive report sent to me. They achieved the sale ...
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“It is with thanks that I write this review. I ......”

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Oct 13,2015
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Hannah
By: 'Eugene'
Oct 13,2015
0 people found
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It is with thanks that I write this review. I have had this property for almost 9 years and the first 3 years were very problematic in terms of tenants not paying rent and void periods. I therefore changed rental agents and that was my lucky day ...
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Comment on agent fees
Very fair.
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“London Stone have been extremely helpful with all aspects of ......”

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Jun 16,2015
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Hannah
By: 'Shenton'
Jun 16,2015
0 people found
this helpful
London Stone have been extremely helpful with all aspects of our property. Everyone was extremely helpful when it came to deciding which property was right for us to buy, and furthermore, helpful when it came to finding the right tenants to fill the newly bought ...
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Comment on agent fees
For the service they provide the fees are appropriate.
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“London Stone Properties have been taking care of our rental ......”

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May 21,2015
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Julia
By: 'Abengowe/Brooksbank'
May 21,2015
0 people found
this helpful
London Stone Properties have been taking care of our rental property for over 5 years now and I can't speak highly enough of the service they provide and the way they provide it. Everyone I have spoken to at LSP has always been very personable and ...
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“I dealt with London Stone during my search for a ......”

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May 11,2015
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By: 'Paul'
May 11,2015
0 people found
this helpful
I dealt with London Stone during my search for a rented property and was taken aback by the particularly warm and friendly service received, which resulted in me pursuing accommodation with this lettings agency ahead of a number of other options. During my 18-month stay ...
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“London Stone have made life so simple for me. I ......”

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May 08,2015
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By: 'Lyndsey'
May 08,2015
0 people found
this helpful
London Stone have made life so simple for me. I own 4 rental properties in various locations and wished they managed all of them as they are so efficient, responsive and solve problems before they become problems! cant recommend LS and the team enough!...
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“As an overseas owner we rely on our Property Manager ......”

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Apr 30,2015
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By: 'Anna'
Apr 30,2015
0 people found
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As an overseas owner we rely on our Property Manager to act on our behalf and provide hassle free management. London Stone do this in a highly professional manner which gives us the peace of mind that our properties are being taken care of....
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“They have managed this property for me over a number ......”

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Apr 24,2015
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By: 'JHE'
Apr 24,2015
0 people found
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They have managed this property for me over a number of years (too long to remember!) and it has been trouble free throughout....
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“London Stone started acting for me when I left the ......”

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Apr 10,2015
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By: 'Andy'
Apr 10,2015
0 people found
this helpful
London Stone started acting for me when I left the UK about five years ago. I have always found them very professional and conscientious. They have acted as a reliable conduit between my tenants and me, passing me tenant requests and getting costings for me ...
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Comment on agent fees
For the service they provide, which I find excellent, the fees are wholly acceptable.
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“As a landlord living in Australia it is very difficult ......”

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Apr 09,2015
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By: 'Darren'
Apr 09,2015
0 people found
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As a landlord living in Australia it is very difficult to manage an agent closely, and for that reason I am so pleased to have Julia and the team manage my property. I have found the service to be highly professional and good value. Julia ...
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“In my experience London Stone are the best agent in ......”

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Mar 24,2015
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Julia
By: 'James'
Mar 24,2015
0 people found
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In my experience London Stone are the best agent in the Royal Arsenal! Been renting in the RA for over 7 years and London Stone has always provided a first class service! During the tenancy they have always reacted quickly and helpfully. I would 200% recommend them ...
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Comment on agent fees
Fees are competitive!
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“I live in Devon, so having an agent not only ......”

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Jan 06,2015
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Penny
By: 'Peter'
Jan 06,2015
0 people found
this helpful
I live in Devon, so having an agent not only in the vicinity but on the site is a major requirement for me, London Stone look after all aspects of my let and I am totally satisfied with the way they carry out this function ...
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Comment on agent fees
Fees are inline with the market
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“We have used their services for a number of years ......”

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Dec 15,2014
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Julia
By: 'SWard'
Dec 15,2014
0 people found
this helpful
We have used their services for a number of years and they have always been very professional and helpful. They offer a good no-hassle service....
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“Julia, as well as all of the staff at London ......”

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Dec 15,2014
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Julia
By: 'Alex'
Dec 15,2014
0 people found
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Julia, as well as all of the staff at London Stone, are professional, knowledgeable, trustworthy and efficient. They know the local market very well, they have a great office location, they got quality tenants through the door and they offered really good value for money. ...
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Comment on agent fees
London Stone offered very good value for money.
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“I would highly recommend London Stone Properties. I am a ......”

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Dec 08,2014
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By: 'Karen'
Dec 08,2014
0 people found
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I would highly recommend London Stone Properties. I am a landlady of a flat in Woolwich Arsenal and they have managed my property for over 10 years. They inform me immediately of any issue that the tenant has with the flat and more importantly always arrange ...
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Comment on agent fees
I have no issue with the fees, as said above I am very happy with their management service and they have negotiated the best rent on my behalf.
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“We have been longstanding clients of London Stone Properties for 10 ......”

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Nov 27,2014
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Julia
By: 'Andrea'
Nov 27,2014
0 people found
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We have been longstanding clients of London Stone Properties for 10 years. Initially we resided in London and purchased the flat as an investment. Over the last 8 years however we have lived abroad and this is where Julia and her team have really come into their ...
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“I've used LSP since 2009 to rent out my apmt at ......”

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Nov 24,2014
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By: 'Satisfied'
Nov 24,2014
0 people found
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I've used LSP since 2009 to rent out my apmt at the Royal Arsenal. I live downunder and find the whole Landlord process hassle-free. I use LSP only on a find-a tenant basis rather than taking up the managed service option. I've had the same tenant ...
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Comment on agent fees
Fees paid are entirely reasonably / market rate and discounted a lot when tenants renew multiple times. They include as standard, some items that one of the big chains charge extra for.
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“From my first meeting with Julia Stone to discuss the ......”

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Nov 24,2014
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By: 'D'
Nov 24,2014
0 people found
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From my first meeting with Julia Stone to discuss the letting of our flat, to all the help and advice I have received from every member of staff from London Stone Lettings I have come into contact with, I have felt complete confidence and trust. ...
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“I was missing my monthly rent amount from my bank ......”

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Nov 17,2014
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By: 'A'
Nov 17,2014
0 people found
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I was missing my monthly rent amount from my bank account and so I had to call in order to establish the reason for the missing payment. The matter was re-solved and sorted out on the very same day of my call. I have been ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:49 AM 18/11/2016 by Mark Welberry

Awards won by London Stone Properties

Regional Awards won by London Stone Properties

Individual Branch Awards

London, SE18



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