London Stone Properties
London, SE18
4.5/5, 117 reviews
90% recommended
94% sales valuation accuracy
90% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction

“As a landlord living in Australia it is very difficult ......”

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Apr 09,2015
Minithumbup
By: 'Darren W'
Apr 09,2015
0 people found
this helpful
As a landlord living in Australia it is very difficult to manage an agent closely, and for that reason I am so pleased to have Julia and the team manage my property. I have found the service to be highly professional and good value. Julia in particular has dealt very effectively on my behalf with some non-standard issues and I would recommend London Stone to any landlord looking for peace of mind.
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Opening Hours
Address

London Stone Properties
1 Cadogan Road,Royal Arsenal
London
Greater London
SE18 6SN
020 3141 9100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 90% £96,250 £500,000
Lettings 94% 94% £830 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
52 0 29 10 19 0 2 0 3 2
Areas covered
  • SE18
  • SE7
  • SE28
  • SE3
  • SE9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA
Latest Properties

No Properties

“Their service were very responsive...”

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Dec 11,2019
Minithumbup
By: 'Chino'
Dec 11,2019
0 people found
this helpful
Their service were very responsive to queries and able to put your worries at ease. only criticism is that I didn't get my asking price :-(...
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“I couldn't have asked for more help from LSP ......”

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Nov 11,2019
Minithumbup
By: 'Sarah Trevelion'
Nov 11,2019
0 people found
this helpful
I couldn't have asked for more help from LSP while selling my flat. It was a very long and complicated process (selling shared ownership is not straight forward!), but both Julia and Tiffany were extremely helpful and went above and beyond to help me sell ...
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“Came in looking for a flat. Told me to come b......”

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Oct 08,2019
Minithumbdown
By: 'Claire Jones'
Oct 08,2019
7 people found
this helpful
Came in looking for a flat. Told me to come back in a hour as they were busy with a landlord problem and i was told that has to be done first as landlords take priority. When I came back the woman who saw me ...
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“I bought a flat in Royal Arsenal through Lond......”

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Aug 05,2019
Minithumbup
By: 'Joanne Cox'
Aug 05,2019
0 people found
this helpful
I bought a flat in Royal Arsenal through London Stone Properties and would highly recommend them. Tiffany was amazing, she kept me informed throughout the process and responded very quickly to my phone calls and emails. I particularly appreciated how she was in constant contact ...
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By: Anita Rajput
Oct 31, 2019
View all comments (1)
London Stone Properties are by far the best estate agents that I have used (I have used several). They have managed my rental property for several years as well as recently selling my property. Nothing is too much trouble for them. I have used another estate agent previously in the area however their service and professionalism does not compare to London Stone property. Selling a property can be a stressful process however both Tiffany and Julia are so diligent in ensuring that things are progre ...

“Sold our flat for asking price...”

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Jun 12,2019
Minithumbup
By: 'Sold_My_Flat'
Jun 12,2019
2 people found
this helpful
Warehouse court 2 bed flat on the market on Thursday, viewing on Friday, sold for the asking price on Tuesday. Buyer used a very awkward solicitor (cheapest on internet I reckon) with no knowledge of how Royal Arsenal leases work. Tiffany chased and chased and chased ...
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Comment on agent fees
Never going to like a 5 figure fee, but they're market rate when you compare with other estate agents and London Stone Properties earned them
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“Landlord...”

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Jun 12,2019
Minithumbup
By: 'RB'
Jun 12,2019
1 people found
this helpful
We've been renting out our flat through London Stone for the past 6 months and found them to be very proactive and professional,...
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“Friendly service and very professional...”

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Jun 11,2019
Minithumbup
By: 'Ben'
Jun 11,2019
1 people found
this helpful
Rented a property from the Cadogan road office. Was there for over two years. From beginning to end the whole process was great. Communications smooth whether be it during the initial move, any issues arising later during the tenancy resolved promptly and the check out ...
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Comment on agent fees
Fair
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“Great service with a smile...”

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Jun 11,2019
Minithumbup
By: 'Garrick'
Jun 11,2019
1 people found
this helpful
I used London Stone Properties over a 14 year period to rent my flat out and eventually to sell my flat. The service was always of a high quality and done with a smile. Id recommend London Stone properties to anyone looking to buy, sell or ...
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“Unprofessional - either dishonest or incompetent...”

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Jun 04,2019
Minithumbup
By: 'HRolfe'
Jun 04,2019
9 people found
this helpful
Instead of writing a review, I'm just going to copy a complaint email I just sent to London Stone Properties so that my flatmate and I can begin proceedings with the Property Ombudsman Service: Hi Michelle, Here is a list of your organisation's unprofessional conduct: ...
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“Id definately use London Stone again......”

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May 24,2019
Minithumbup
By: 'Sarah'
May 24,2019
1 people found
this helpful
I recently moved out of my rented 1 bed flat. I first met the team at London Stone , 1 Cadogan Road, nearly 6.5 years ago now.. and from day 1 as letting agent and management agency I have been very happy with their service. My first contact was with ...
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Comment on agent fees
Agents fees are what I would expect to pay.. some even charge more.. And if the checks are to safe guard tenants and landlaords.
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“Highly recommended!...”

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Mar 12,2019
Minithumbup
By: 'Sara'
Mar 12,2019
1 people found
this helpful
I have used LSP several times over the years and always found the staff approachable, helpful, polite and most importantly very competent. Special recommendation for Hannah Byrne in Lettings who has been extremely helpful and competent, would use LSP again! Highly recommended!...
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“Professional and Reassuring...”

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Mar 11,2019
Minithumbup
By: 'Mark'
Mar 11,2019
3 people found
this helpful
Just sold my property on Royal Arsenal Riverside. Tiffany supported me through the whole process and helped me manage it remotely. Informed and kept on track, she made the process smooth and easy....
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Comment on agent fees
I got what I paid for. It wasn't the cheapest fee quote that I could have got, but as L'Oreal might say, "It was worth it."
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“Very professional and polite team...”

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Mar 09,2019
Minithumbup
By: 'Diane'
Mar 09,2019
2 people found
this helpful
London Stone Properties is managing my flat as I am overseas and since day one, I have received a very professional, efficient and friendly service by the whole team. A special thanks to Hannah though for her perfect advice when needed and who went the ...
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Comment on agent fees
Good
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“Great service...”

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Mar 07,2019
Minithumbup
By: 'Marcelo N'
Mar 07,2019
0 people found
this helpful
Julia and Tiffany have done a great job helping us sell our flat in just 6 days, it was a high-pressure sale and both were courteous and respectful at all times. They are the go-to state agent for properties in SE18. I would work again with ...
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“Highly recommended...”

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Mar 06,2019
Minithumbup
By: 'JN, London'
Mar 06,2019
0 people found
this helpful
I've been using London Stone Properties as a landlord for a number of years now and have always found them to be professional, responsive, knowledgeable, communicative and hard working. In other words, a pleasure to do business with....
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Comment on agent fees
Reasonable
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“Great...”

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Feb 14,2019
Minithumbup
By: 'Ben'
Feb 14,2019
3 people found
this helpful
Eric has been super helpfull in every steps of my moving process, really professional, efficient and energetic person who look passionate by his job....
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Comment on agent fees
Good
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“Just The Facts...”

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Feb 11,2019
Minithumbdown
By: 'Kevin'
Feb 11,2019
33 people found
this helpful
Hi. Below is my experience with this agent. I am aware a review is allowed to have personal opinions, but to keep it brief, I will stick to the facts of what happened in my experience when renting as a tenant from London Stone Properties. 1.1 ...
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“Rental at Royal Arsenal...”

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Jan 27,2019
Minithumbup
By: 'Lynn from East London'
Jan 27,2019
1 people found
this helpful
This is second time I have used London Stone to rent a property and I would have absolutely no doubt in recommending them. They are knowledgeable, professional, responsive, effective and friendly. We utilise their full management service and they just take care of everything for ...
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Comment on agent fees
Competitive and worth every penny
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“APARTMENT SALE...”

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Jan 11,2019
Minithumbup
By: 'K. Dicken'
Jan 11,2019
0 people found
this helpful
The sale of our apartment on the Royal Arsenal Woolwich was a very long and complexed procedure which without Tiffany's help would have been quite stressful. She was the middle person between our solicitor and the buyers solicitor and in my opinion went above and ...
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Comment on agent fees
Fair price for the work that was done
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“I first bought my property and have now sold it ......”

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Dec 14,2018
Minithumbup
By: 'Delphine'
Dec 14,2018
1 people found
this helpful
I first bought my property and have now sold it also using London Stone Properties and I could not be more thankful and happy for the way they have handled everything. From the evaluation to the completion all was arranged very quickly, efficiently and always ...
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Comment on agent fees
The Agent's Fees are rightly priced
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“LSP - Fantastic partners...”

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Oct 30,2018
Minithumbup
By: 'Paco'
Oct 30,2018
3 people found
this helpful
I cannot be happier about having found and worked with LSP. They performed at their best and were able to assist and help at any time and under any circumstances. Always responsive and very professional in their way of doing business....
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Comment on agent fees
Good fees for the value provided
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“Efficient and professional service...”

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Oct 23,2018
Minithumbup
By: 'alao'
Oct 23,2018
0 people found
this helpful
We had a great experience with London Stone for renting out then selling two of our properties. They kept on top of things for us, leaving us worry-free!...
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“Professional Service...”

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Oct 18,2018
Minithumbup
By: 'luminous'
Oct 18,2018
0 people found
this helpful
Thoroughly professional service which I have now used twice as once seller and previously as a buyer. The owner Julia Stone helped me with a difficult sale and was superbly skillfull throughout. The review is not five stars through their fault. More because third party ...
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Comment on agent fees
Fairly and reasonably priced.
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“Very positive first experience with London Stone Properties...”

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Oct 16,2018
Minithumbup
By: 'F. DDC'
Oct 16,2018
0 people found
this helpful
I recently let a flat through London Stone Properties in Deveraux House and was very impressed with the customer service provided from day one all the way through negotiations. London Stone Properties go the extra mile to please you and have the care and attention ...
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Comment on agent fees
I found the fees to be similar if not slightly cheaper to other agencies and so would rate their fees as very good.
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“London Stone...”

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Oct 16,2018
Minithumbup
By: 'Graham Wedlake'
Oct 16,2018
1 people found
this helpful
Eric Tarmulis was very helpful in enabling us to sell and/or remove some of the furniture from the flat that we rent out at Royal Arsenal at Woolwich which the incoming tenant did not require....
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Comment on agent fees
Not applicable on this occasion
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“Quick, Friendly and Professional...”

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Oct 16,2018
Minithumbup
By: 'C,A, R&R'
Oct 16,2018
0 people found
this helpful
London Stone properties has provided us with quick responses to all our queries during our 2 year stay in Royal Arsenal. Very fair assessment on end of contract checks and especially quick on returning our deposit. Everyone has been so polite, patient, and accommodating to our ...
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“Excellent Agent...”

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Sep 27,2018
Minithumbup
By: 'L&A'
Sep 27,2018
0 people found
this helpful
We bought our exiting flat from London Stone Properties and have just sold through them. Both were a very positive experience and I have no hesitation in recommending them....
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Comment on agent fees
Very reasonable - they earn their fees and work hard to keep everything on track
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“Rental and Sale...”

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Sep 23,2018
Minithumbup
By: 'AusBrit'
Sep 23,2018
0 people found
this helpful
We are overseas investors who have used London Stone as our property manager for 7 years, with complete peace of mind. When seeking a manager, Julie was able to answer all our queries, especially those regarding us living overseas. Her team of property managers were always ...
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Comment on agent fees
Fees were in the ball park of other agents servicing the Royal Arsenal.
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“We have rented through LSP for 6 years and the service ......”

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May 04,2017
Minithumbup
By: 'Trevor Streets'
May 04,2017
1 people found
this helpful
We have rented through LSP for 6 years and the service has been excellent throughout. Queries are dealt with quickly and efficiently. The staff attitude is exemplary and they are a pleasure to deal with....
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“We have been renting thru LSP for around 3yrs. During ......”

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Mar 28,2017
Minithumbup
By: 'Mike & Maureen'
Mar 28,2017
0 people found
this helpful
We have been renting thru LSP for around 3yrs. During this time we have found them to be helpful, professional with a very good level of customer service. The team responsible for any problems within the apartment at all times acted effeicantly & as quick as ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:49 AM 18/11/2016 by Mark Welberry

Awards won by London Stone Properties, London SE18 6SN


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