Leaders
3.8/5, 2097 reviews
71% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
68% lettings fee satisfaction

Property Features

Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

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Latest Reviews

 View all Reviews 2097
31st May 2024
reviewed by 'THOMAS'
“THIS IS THE FIRST TIME I MET LARISSA. IT WAS QUITE AN EXPERIENCE. LARISSA IS HELPFUL, ALWAYS RESPONSE IN GOOD ......”
23rd May 2024
reviewed by 'Ella'
“Avoid if you can, the Lettings team were great when originally searching for a property, but unfortunately property management completely ......”
14th May 2024
reviewed by 'Ella'
“I had the unfortunate experience of renting through Leaders in Manchester from 2023 to 2024, and it was an absolute nightmare from ......”
17th Apr 2024
reviewed by 'Bob'
“God awful organisation and a disgrace to the lettings industry. Please avoid at all costs. Run by children. My daughter's ......”
12th Apr 2024
reviewed by 'Magda Bal'
“It was very good and friendly viewing. Kully Landa was very friendly and helpful....”
18th Mar 2024
reviewed by 'Andrew Randall'
“The property management team where great, Debbie in particular I have had time in 2 Hampshire hospitals ( not to serious)but ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 68% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
653 79 686 440 54 7 38 9 48 83
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   196 to Rent   717
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Leaders Branches (view all 149)
Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“Antonia Weekes were excellent and helpful by ......”

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Jan 05,2023
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Antonia
By: 'Vincent'
Jan 05,2023
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Antonia Weekes were excellent and helpful by making sure that I moved in and settled well. I will give her 5 stars....
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“Thank you team leaders Cambridge for my new h......”

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Jan 03,2023
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Katie
By: 'Jojo'
Jan 03,2023
0 people found
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Thank you team leaders Cambridge for my new home. The team is very efficient,very friendly and instant problem solvers. Thank you kaite for your help and hassle free support....
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“So far amazing . No complaints, so far very i......”

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Jan 03,2023
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Olivia
By: 'Andrew'
Jan 03,2023
0 people found
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So far amazing . No complaints, so far very impressed Olivia has been very efficient. 3rd agent in just over a year - wish I had transferred to Leaders sooner....
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“The process of moving is usually somewhat str......”

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Dec 28,2022
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James
By: 'Carley Anderson'
Dec 28,2022
0 people found
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The process of moving is usually somewhat stressful however, James. H was incredibly helpful, this mitigated the stress during the process. James was easily contacted and he was always prompt with his responses, he kept us up to date with every step. My partner and ...
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“I have been very happy with Leaders letting a......”

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Dec 28,2022
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Charlotte
By: 'Chris'
Dec 28,2022
0 people found
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I have been very happy with Leaders letting and management over many years, most recently with the calm and competent approach Charlotte took to sorting out my property for new tenants....
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“Brilliant care...”

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Dec 22,2022
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Gemma
By: 'Iassen'
Dec 22,2022
0 people found
this helpful
Brilliant care from the property management side. My CRM is taking care of all my issues and she does it with the upmost professionalisms. I can’t comment on everyone but Gemma Byron sorts all the issues out. Highly recommend based on my experience...
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“Very disappointing experience with apartment ......”

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Dec 16,2022
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By: 'Ahmed Yousef'
Dec 16,2022
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Very disappointing experience with apartment parking slot. No effort was done to help with parking management company. Not even a way to contact them on my behalf....
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“Thank you Max for your professionalism and as......”

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Dec 16,2022
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Max
By: 'Humphrey'
Dec 16,2022
0 people found
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Thank you Max for your professionalism and assistance. I would recommend my family and friends to Leaders. Thank you once again and Happy Holidays....
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“Emily/Prinsted...”

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Dec 14,2022
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By: 'Kayleigh Miller'
Dec 14,2022
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Emily was very friendly and knowledgeable about the property we were viewing. She came across professional and is an asset to your team!...
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“42 Petworth House...”

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Dec 12,2022
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Matthew
By: 'Konstantinos'
Dec 12,2022
1 people found
this helpful
I am the owner of a flat in Hove managed by Leaders. Having made a payment to my service agent the money did not reach the recipient although Leaders accounts had made the payment.Last time this happened it took 4 months for the money to ...
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“A complete shambles...”

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Dec 12,2022
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Dave
By: 'D'
Dec 12,2022
1 people found
this helpful
If you would like a Letting Agency who are awful at property management, show no empathy, make false promises, never get back to you, make excuses and allow a woman with four children to go without heating for 5 nights then LEADERS ARE THE ONE FOR ...
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“The sales people were very motivated in getti......”

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Dec 08,2022
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Natasha
By: 'Pete'
Dec 08,2022
0 people found
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The sales people were very motivated in getting viewings and kept me up to date with proceedings. Natasha was particularly helpful acting as a liaison between me and the buyer. Would recommend if selling...
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“We had been let down badly by our previous le......”

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Dec 08,2022
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Callum
By: 'Robert Mills'
Dec 08,2022
0 people found
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We had been let down badly by our previous letting agent so it was quite a refreshing change dealing with Callum and his colleague Robert Comerford. After the initial contact, the property was advertised online in a little over a day, an acceptable tenant found ...
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“Paula looks after us amazingly well and makes our lives so much easier!...”

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Dec 03,2022
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Paula
By: 'Helen'
Dec 03,2022
0 people found
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Paula has been fantastic. We have several properties and it is great to have our own dedicated contact. She is very organised, professional and always on it with a speedy response to anything. It makes our lives so much easier, it's a pleasure to have ...
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“Thanks a million Georgie Start, for being pro......”

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Dec 02,2022
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Georgie
By: 'sarah'
Dec 02,2022
0 people found
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Thanks a million Georgie Start, for being professional and helping me to get accommodation in Derbyshire. Thank you so much for not giving up on me even though I was unavailable a couple of times when you were ringing me to make follow ups. Thank ...
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“Christine is very friendly & kind. She knew ......”

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Dec 01,2022
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Christine
By: 'Lorraine'
Dec 01,2022
0 people found
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Christine is very friendly & kind. She knew what I was looking for by the description I described. Although I'm new to looking for my 1st time property Christine was really informative & patience....
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“I have been so far satisfied with the service......”

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Nov 27,2022
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larisSA
By: 'mossaz'
Nov 27,2022
0 people found
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I have been so far satisfied with the services I have received from LEADERS guildford and Mrs Larissa Tilley ,my property manageress....
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“I’d really recommend the Leaders Milton Keyne......”

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Nov 25,2022
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Lauren
By: 'AC'
Nov 25,2022
0 people found
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I’d really recommend the Leaders Milton Keynes team - they work really well together, keep you informed and respond quickly to any enquiries, or concerns you may have - which as a landlord is really important to me. Thoroughly recommended!...
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“I am a new customer and have never let a prop......”

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Nov 25,2022
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Paula
By: 'Janet Boardman'
Nov 25,2022
0 people found
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I am a new customer and have never let a property before and am completely satisfied with Leaders. I rely on them as I live in Spain and they always react to any problem immediately in an efficient and friendly way....
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“Rob Perry...”

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Nov 23,2022
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Robert
By: 'John'
Nov 23,2022
0 people found
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Rob has been really helpful since the day I moved in to the unit. He is very easy to contact and does respond fast making the communication very smooth....
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“Joleen is always very helpful and profession......”

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Nov 23,2022
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Joleen
By: 'Claire'
Nov 23,2022
0 people found
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Joleen is always very helpful and professional. She always responds promptly to all my queries. As a landlord it is reassuring to know I’m being so well looked after...
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“My first time dealing with leaders and I have......”

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Nov 22,2022
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Kate
By: 'Jonathan'
Nov 22,2022
0 people found
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My first time dealing with leaders and I have to say very happy especially with Kate the agent .. she s so, down to earth and friendly and considering the time we had to find new tenants she assured me all would be fine and it ...
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“Chloe is amazing! Great communication Respo......”

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Nov 22,2022
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Chloe
By: 'Karen'
Nov 22,2022
0 people found
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Chloe is amazing! Great communication Responses so speedily to all my emails So helpful Definitely recommend Chloe gets the job done...
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“Prompt response and follow up...”

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Nov 22,2022
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Elisha
By: 'Susan'
Nov 22,2022
0 people found
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Prompt response and follow up, really excellent service I have ever experienced! Especially the arrangement of the maintenance and inventory....
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“Prompt response and follow up...”

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Nov 22,2022
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Elisha
By: 'Susan'
Nov 22,2022
0 people found
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Prompt response and follow up, really excellent service I have ever experienced! Especially the arrangement of the maintenance and inventory....
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“Think twice about using Leaders to manage your properties…...”

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Nov 22,2022
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By: 'Jess'
Nov 22,2022
0 people found
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Leaders have managed two of my properties in Tonbridge for just over a year. While the service started in a satisfactory way, the last four months have been beyond awful. From taking £1600 for a painting job that didn’t get organised in months, to not ...
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“My student son was in a Leaders run property ......”

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Nov 21,2022
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By: 'Parent of Student'
Nov 21,2022
0 people found
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My student son was in a Leaders run property last year. On arrival at the property it was found to be filthy dirty despite Leaders saying the house had been professionally cleaned. Untrue. Also, my sons bed had cardboard supporting the mattress and personal items ...
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“AVOID Leaders St Ives...”

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Nov 19,2022
Minithumbdown
By: 'Walton Dorminey'
Nov 19,2022
0 people found
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We currently use Leaders as our letting agency and they are quite terrible. Repairs either don’t happen or take extended time and multiple phone calls to resolve. Recently, our boiler went out. We’ve called every day for a week straight and still have ...
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“I'm really impressed with Michael as his resp......”

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Nov 18,2022
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Michael
By: 'Neil'
Nov 18,2022
0 people found
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I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever I called him, I would have no hesitation on selling my house with leaders....
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“I'm really impressed with Michael as his resp......”

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Nov 18,2022
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Michael
By: 'Neil'
Nov 18,2022
0 people found
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I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever I called him, I would have no hesitation on selling my house with leaders....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Bognor Regis, PO21

Southampton, SO15

Woking, GU21

Eastbourne, BN21

Cheltenham, GL50

Epsom, KT19

Milton Keynes, MK13

Cirencester, GL7

Croydon, CR0

Colchester, CO1



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