• Mark Halsey
    Mark Halsey
  • Ross Gardner
    Ross Gardner
  • Phillipa Shoults
    Phillipa Shoults
A specialist Estate Agency owned and operated by Mark Halsey and Ross Gardner who have over 35 years experience, Selling and Letting properties throughout Surrey and Sussex . Delivering in quality over quantity ensuring a first class experience and solid results.
Knights Estate Agents (Crawley)

2 Magellan Terrace, Gatwick Road
Crawley
West Sussex
RH10 9PJ
01293855355

Website not available

Properties for Sale
Properties to Rent

“ Great Service... ”

Apr 17,2018
Minithumbup
Ross Gardner
By: 'Stewart'
Apr 17,2018
0 people found
this helpful
Ross at Knights provided me with a very professional and high quality service. He got the desired results which I am happy with...
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“ Fantastic Service... ”

Apr 17,2018
Minithumbup
Phillipa Shoults
By: 'Caroline'
Apr 17,2018
0 people found
this helpful
Phillipa and the team at Knights Estate Agents provided a first class service. Everything from my first telephone enquiry, answering my million and one questions to signing the contact was dealt with in a professional and friendly manor. I would definitely recommend Knights Estate Agents...
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Comment on agent fees
Good
Was this helpful? Yes

“ Lawrie Lane... ”

Mar 30,2018
Minithumbup
Phillipa Shoults
Ross Gardner
By: 'Bunty'
Mar 30,2018
1 people found
this helpful
Particularly thanks to Phillipa. Excellent job done by her in following up our interest in the property, and completing the rental agreement....
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Comment on agent fees
Okay
Was this helpful? Yes

“ Phillipa Schoults... ”

Mar 29,2018
Minithumbup
Phillipa Shoults
By: 'No name'
Mar 29,2018
0 people found
this helpful
I found that Phillipa provided an excellent service. She was efficient and helpful. I would be pleased to let my property via Phillipa again....
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Comment on agent fees
Standard fees, so OK
Was this helpful? Yes
Jan 19,2018
Minithumbup
Ross Gardner
Mark Halsey
By: 'Sophie'
Jan 19,2018
0 people found
this helpful
Great service from Ross and Mark during the 4 years they have rented out our property for us whilst we are overseas. After two terrible experiences with other agents, it has been plain sailing since being with Knights with great communication and advice, good management and ...
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Dec 16,2017
Minithumbup
Ross Gardner
Mark Halsey
By: 'LawLoxBG'
Dec 16,2017
0 people found
this helpful
Having utilised their services now for over 4 years I can confirm I have been impressed with the professionalism of Knights. They have managed the assets well and when required have identified new tenants quickly to ensure no reduction in rental income....
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Comment on agent fees
Competitive in the market. Not the cheapest, however it is important that you employ an agent who can genuinely 'manage' the assets.
Was this helpful? Yes
Dec 12,2017
Minithumbup
Mark Halsey
Ross Gardner
By: 'Gareth'
Dec 12,2017
0 people found
this helpful
Ross and Mark recently rented out a property on my behalf. They were quick to find a tenant and offered a very good service throughout. They maintained high professional standards throughout the process and I would definitely recommend them to anyone who requires a letting ...
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Comment on agent fees
The agents fees were very acceptable for the service offered.
Was this helpful? Yes
Nov 22,2017
Minithumbup
Mark Halsey
By: 'Sally-Ann'
Nov 22,2017
0 people found
this helpful
If you're thinking of using an agent to rent your property, I'd definitely have no hesitation in recommending Knights. Even in a slow market, when other agents were pessimistic about the market, Knights gave us confidence that they would be able to help. ...
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Was this helpful? Yes
Nov 20,2017
Minithumbup
Mark Halsey
Ross Gardner
By: 'RDS'
Nov 20,2017
0 people found
this helpful
Mark showed excellent knowledge and demonstrated complete command of the market and area and was able to agree a sale within three weeks...he also has provided me with invaluable advice in relation to my ongoing purchase...I would never use anyone else. 5 star service ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 20,2017
Minithumbup
Mark Halsey
By: 'RDS'
Nov 20,2017
0 people found
this helpful
Mark showed excellent knowledge and demonstrated complete command of the market and area and was able to agree a sale within three weeks...he also has provided me with invaluable advice in relation to my ongoing purchase...I would never use anyone else. 5 star service ...
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Oct 02,2017
Minithumbup
Ross Gardner
Mark Halsey
By: 'Luke Speakman'
Oct 02,2017
0 people found
this helpful
5 star service! Right from the word go I have been impressed with Knights. I believed that selling a house would be a worrying/stressful time! This couldn't be further from the truth from what I have experienced with Knights guiding me through this process. ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross Gardner
Oct 02, 2017
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Thanks Luke, really appreciate your kind words. We're delighted with the outcome and hope you enjoy your new home! ...
Oct 02,2017
Minithumbup
Ross Gardner
By: 'Emma'
Oct 02,2017
0 people found
this helpful
Ross has helped us to rent our property in a very professional manner. He was proactive at finding great tenants for us His expert advice has been second to none. We wouldn't hesitate to recommend Ross and Knights to rent your property....
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Oct 01,2017
Minithumbup
Mark Halsey
Ross Gardner
By: 'Fiona'
Oct 01,2017
0 people found
this helpful
Excellent service from letting our property to the way it was managed while we were abroad. Both Mark and Ross were dynamic, professional and had high standards. The property was marketed quickly and photographs were better than rival agents ensuring viewings began immediately. We let ...
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Comment on agent fees
Agent fees were what I expected to pay and on a level with other agents fees.
Was this helpful? Yes
By: Ross Gardner
Oct 02, 2017
View all comments (1)
Thank you Fiona. We're happy with the results and hope you'll entrust us with your property again in the future. ...
Sep 06,2017
Minithumbup
Ross Gardner
Mark Halsey
By: 'Gerry'
Sep 06,2017
0 people found
this helpful
Have been renting for 22 years. In that time we have moved about 8 times. At no time was the experience with the Estate Agents we used a pleasurable event......until now. Ross and Mark were able to accommodate every aspect with regards to moving. I can't ...
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By: Ross Gardner
Oct 02, 2017
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High praise from you Gerry with 22 years dealing with property rentals. Thank you so much for your kinds words sir. It was our pleasure. ...
Aug 22,2017
Minithumbup
Ross Gardner
Mark Halsey
By: 'Ben'
Aug 22,2017
0 people found
this helpful
Great credit goes to Ross and Mark who assisted with the sale of our family home, backdropped with a complicated set of circumstances. The information provided throughout was tip top, as was Ross's calm demeanour and measured approach, at times when the chain looked as ...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Ross Gardner
Aug 22, 2017
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Thank you for kind words Ben, it was our pleasure. We hope you'll return in the future. ...
Aug 14,2017
Minithumbup
By: 'Mr Patel'
Aug 14,2017
0 people found
this helpful
Knights have been very professional and attentive when it came to renting out my property. Their knowledge and insight into the local market was very insightful, and helped get the right caliber of tenant in. Receiving updates on a timely basis allowed me to make ...
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Comment on agent fees
Agent fees were competitive and reasonable.
Was this helpful? Yes
By: Ross Gardner
Sep 05, 2017
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Thanks ever so much for your kinds words Mr Patel. We look forward to representing and looking after you for many years to come. ...
Jul 03,2017
Minithumbup
Ross Gardner
By: 'Dave'
Jul 03,2017
0 people found
this helpful
I first met Ross when I purchased the house in 2011 when he was working for another company. I was impressed at that time with his quality of service and when deciding to sell I immediately decided to use Ross at Knights. I confess to initially ...
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Comment on agent fees
The fees were very competitive. Money well spent for the quality of service I received
Was this helpful? Yes
By: Ross Gardner
Jul 03, 2017
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...Dave, what can I say. Thank you so much for your kind words and your praise. It means a great deal to me personally to receive reviews such as yours. I'm delighted with the result and proud to have delivered as promised. All the very best Regards, Ross ...
Jun 21,2017
Minithumbup
Ross Gardner
Mark Halsey
By: 'Gem'
Jun 21,2017
0 people found
this helpful
A very professional and friendly service. Very attentive to my requests and great communication from start to finish. The process from start to finish was extreamlt smooth & I couldn't be anymore happier in my new Home....
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Comment on agent fees
The fees are reasonable & made clear from the start.
Was this helpful? Yes
By: Ross Gardner
Jun 21, 2017
View all comments (1)
Gemma, thank you so much for your kinds words. If you're happy, we're happy! Regards Ross ...
Jun 14,2017
Minithumbup
By: 'Anthony'
Jun 14,2017
0 people found
this helpful
The team at Knights were flexible and innovative when first trying to secure our tenancy. They dealt with us professionally and effectively throughout the tenancy and were supportive even after we had left the property. Would recommend to anyone wanting to deal with a professional, ...
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Was this helpful? Yes
By: Ross Gardner
Jun 15, 2017
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Anthony, It was our pleasure, thank you for your kind words and support. All the very best for the future. Ross ...
Jun 10,2017
Minithumbup
Ross Gardner
Mark Halsey
By: 'Lucinda Reader'
Jun 10,2017
0 people found
this helpful
Restored my faith in estate agents! After a particularly bad experience when I purchased a previous property, I was very weary when I came to sell. Ross has been fantastic throughout. He's been honest from the beginning, giving me constant updates and nothing is ever ...
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Comment on agent fees
Good! Very reasonable.
Was this helpful? Yes
By: Ross Gardner
Jun 10, 2017
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Thank you for your kind words, it's really nice to receive such a glowing review for my hard work. Thanks again. ...
May 18,2017
Minithumbup
Mark Halsey
By: 'Maxine'
May 18,2017
0 people found
this helpful
Knights are a professional team who deal with the whole process in a friendly efficient way. Just completed my second property letting with them and couldn't be more delighted. Good tenants, well checked and only live for 6 minutes before it was snapped up! Great....
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Comment on agent fees
Generally Knights are quite expensive, but service is reflected in the price.
Was this helpful? Yes
By: Ross Gardner
Jun 09, 2017
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Thank you for your continued support and high praise, very much appreciated Maxine. We're glad you're happy with the results. ...
Mar 22,2017
Minithumbup
Ross Gardner
By: 'Indira Baster'
Mar 22,2017
0 people found
this helpful
An excellent experience with Knights. Ross and his team offered an extremely professional and efficient service. They gave me great advice on how to get the best from our property and were able to find suitable tenants in a short time, with clear updates along ...
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By: Ross Gardner
Mar 22, 2017
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Thank you for your kind words Indira, and for taking the time. It was our pleasure! ...
Mar 22,2017
Minithumbup
Ross Gardner
By: 'Mike & Lee'
Mar 22,2017
0 people found
this helpful
We rented through Knights and have been really happy in the same property for just over 2 years. The referencing fees were free for the property we chose, and although there were the usual other admin fees to be paid, we felt these were closely comparable ...
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Comment on agent fees
Fees charged to Tenants are about average; and I've noticed that some higher-end properties (like the one we rented) often come with free referencing.
Was this helpful? Yes
By: Ross Gardner
Mar 22, 2017
View all comments (1)
Hi Mike and Lee, Thanks for your kind words and for taking the time. ...
Mar 22,2017
Minithumbup
Mark Halsey
Ross Gardner
By: 'James'
Mar 22,2017
0 people found
this helpful
Kinghts are very professional, contactable and responsive. They found good quality tenants quickly. I have no plans to go looking for other agents while this continues....
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Comment on agent fees
I believe they are comparable to other agents.
Was this helpful? Yes
By: Ross Gardner
Mar 22, 2017
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Thanks James ...
Mar 16,2017
Minithumbup
Ross Gardner
By: 'Rosie Ridgway interior designer and founder of Apr'
Mar 16,2017
0 people found
this helpful
Despite the market, Ross was able to have one of our houses rented within a matter of weeks, more importantly he found the appropriate tenant, who has been a delight thus far – thanks Ross, wouldn't hesitate to recommend him...
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Comment on agent fees
always good do better (O:
Was this helpful? Yes
By: Ross Gardner
Mar 20, 2017
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Thanks Rosie, my pleasure! ...
Mar 14,2017
Minithumbup
Ross Gardner
Mark Halsey
By: 'Jan Wells'
Mar 14,2017
0 people found
this helpful
We had employed two local agents in Kingswood to let our detached property. After 4 months we were becoming despondent as the property should have been snapped up. We responded to a Knights mailshot, but we were hesitant as they were out of the area. Knights ...
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Comment on agent fees
There fees were very reasonable for the services they provided.
Was this helpful? Yes
By: Ross Gardner
Mar 20, 2017
View all comments (1)
Thanks Jan, it was our pleasure. ...
Dec 21,2016
Minithumbdown
By: 'RedhillPropertyHunter'
Dec 21,2016
2 people found
this helpful
In late November 2016, I viewed a property in Redhill, Surrey with L* from Knights due to a necessary relocation. My wife and I felt the property was perfect for our needs and explained to L* that there would need to be engagement with a third ...
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Was this helpful? Yes
By: Sarah
Oct 02, 2017
View all comments (6)
And I also have a letter from them which states exactly what I have already said in my reviews. The reality is that the service you provided me was absolutely appalling and frankly the worst service I've ever received from an agent. That said I'd have had far more respect for your company had you not lied and contradicted your way out of the shoddy service you provided. A simple apology for the errors you made would have sufficed. ...
Dec 02,2016
Minithumbdown
By: 'MrYouShouldHaveBeenFair'
Dec 02,2016
2 people found
this helpful
Well how's this for a review, as a tenant I've just been blown away by the fees... I'll let their own website text do the talking... Referencing - £96.00 This is charged for each tenant applying for the tenancy (aged 18 and above) Guarantor Referencing - &...
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Comment on agent fees
Criminal... They do absolutely NOTHING to charge these fees... Standardised contract adjusted for the property in question, change address, - 15 minutes max. Show property to someone - whatever. Sign contract on their terms in their office - 20 minutes. How dare they consider these costs, this is why no one can afford to buy a house anymore because "companies" like this steal from us all, tenants and owners alike...
Was this helpful? Yes
By: Ross Gardner
Dec 15, 2016
View all comments (1)
We can only assume this 'review' as been posted against us in error these are clearly not our fees or terms. All our fees are clearly posted on our website www.knightsproperty.co.uk and against every single property we are advertising, as per legislation. ...
Nov 18,2016
Minithumbup
Mark Halsey
By: 'Justin'
Nov 18,2016
0 people found
this helpful
Our experience with Knights was fantastic, and we've been really pleased throughout. The images and description of our house were great, and Knights attracted some lovely and motivated potential buyers. It's been a really smooth and positive experience, and from the very beginning we had ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Mark Halsey
Mar 20, 2017
View all comments (1)
Thanks Justin. ...
Sep 22,2016
Minithumbdown
Ross Gardner
By: 'silver lining'
Sep 22,2016
0 people found
this helpful
While Knights excelled at marketing our home and finding new tenants quickly, the managed service did not deliver. Unhappy with the service and how our concerns were being addressed, we wrote to Knights to terminate services. Clause 7.3 was referred to (while tenants introduced by Knights ...
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Comment on agent fees
% is going rate, fee structure is not.
Was this helpful? Yes
By: silver lining
Jan 31, 2017
View all comments (2)
I rest my case! ...
Areas covered
  • RH1
  • RH11
  • RH2
  • RH12
  • RH3
  • RH13
  • RH4
  • RH5
  • RH6
  • RH7
  • RH8
  • RH9
  • RH10

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 2 6 2 9 0 0 0 0 2

Agent Fees

Please feel free to contact us for a free no obligation consultation and tailored quote to suit your specific circumstances.
Last updated at 4:13 PM 17/10/2017 by Mark Halsey

Complaints Procedure

Please contact the office for full details.
Last updated at 4:13 PM 17/10/2017 by Mark Halsey
Mark Halsey Mark Halsey
Director
28 reviews

About Mark No description set View full profile
Ross Gardner Ross Gardner
Director
30 reviews

About Ross No description set View full profile
Phillipa Shoults Phillipa Shoults
Lettings & Property Manager
78 reviews

About Phillipa No description set View full profile

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