• Staff picture
    Mark
  • Staff picture
    Ross
  • Staff picture
    Phillipa
A specialist Estate Agency owned and operated by Mark Halsey and Ross Gardner who have over 35 years experience, Selling and Letting properties throughout Surrey and Sussex . Delivering in quality over quantity ensuring a first class experience and solid results.
Knights Estate Agents (Crawley)

2 Magellan Terrace, Gatwick Road
Crawley
West Sussex
RH10 9PJ
01293855355



Properties for Sale
Properties to Rent

“Rentals...”

Feb 06,2019
Minithumbup
Ross
Phillipa
By: 'Colin H'
Feb 06,2019
0 people found
this helpful
We are now in our 4th year of using Knights to market our rental properties. Ross, Mark & Phillipa always respond to phone calls & emails promptly and efficiently. Would always recommend Knights over other agents we have tried as it's nice to know you are dealing ...
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Comment on agent fees
Average
Was this helpful? Yes

“1st Class letting Service...”

Jan 15,2019
Minithumbup
Ross
Phillipa
By: 'East Grinstead Landlord'
Jan 15,2019
0 people found
this helpful
Knights are not the lowest cost letting agent but you get what you pay for. Excellent marketing of property. Very good communication advising when property viewing appointments set up with feed back following viewing. Very professional in filtering suitable tenants to fit the property and ...
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Comment on agent fees
Whilst the Knights fee for the Landlord is reasonable for the service. There is a small concern that their fees to tenants may put of prospective tenants and make the tenant use another agent (and property) who cost to the tenant is less.
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“Great Service...”

Jan 13,2019
Minithumbup
Ross
Mark
By: 'Nigel Boschetti'
Jan 13,2019
0 people found
this helpful
As a first time landlord and trying to rent our property on line with out success we engaged Knights to help find a suitable tenant. The whole process was seamless. Ross's professionalism in understanding the market the rental value of the property and knowing how ...
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“Professional and Effective...”

Dec 14,2018
Minithumbup
Ross
Phillipa
By: 'Donna'
Dec 14,2018
0 people found
this helpful
Phillipa and Ross have been extremely professional and efficient in dealing with my property. It's not been easy but they have pulled it out of the bag. Always available to speak to, anyone of the team, they also know their pipeline inside out and the ...
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Comment on agent fees
Upfront fees, take note.
Was this helpful? Yes

“Great service delivered efficiently...”

Nov 07,2018
Minithumbup
Ross
Phillipa
By: 'Tina'
Nov 07,2018
1 people found
this helpful
Thank you team Knights for an extremely professional and effective service. You provided a great service which had us experience being valued customers....
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Comment on agent fees
well structured and good value for money
Was this helpful? Yes

“Professional, helpful, friendly....”

Oct 09,2018
Minithumbup
Phillipa
By: 'Tina'
Oct 09,2018
3 people found
this helpful
Phillipa was very helpful with all aspects of the tenancy, right from the moment I rang her to confirm my wish to put down a deposit, up to the day of my moving into the property. She was an excellent liaison with the landlord when ...
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“Excellent Service...”

Aug 28,2018
Minithumbup
By: 'Mr & Mrs B'
Aug 28,2018
0 people found
this helpful
The team at Knights have provided us with an excellent full management service for the last 20 months. During that period we have been kept appropriately informed about our rental property and statements have always arrived promptly. We would be very happy to recommend their services....
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Comment on agent fees
Fees are very competitive
Was this helpful? Yes

“Happy to recommend...”

Aug 20,2018
Minithumbup
By: 'James'
Aug 20,2018
0 people found
this helpful
Knights have provided a good full management service over the last 18 months, as a landlord I want happy tenants and efficient management of my property, Knights have provided this & I'm happy to recommend them....
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Comment on agent fees
Fee's in line with the market
Was this helpful? Yes

“Excellent customer service...”

Aug 17,2018
Minithumbup
Phillipa
By: 'C Williams'
Aug 17,2018
0 people found
this helpful
Phillipa was extremely helpful and very professional throughout the whole process of finding us a rental home. She was very prompt with contacting the landlord to arrange viewings and also went the extra mile when knowing that she was going on annual leave to make ...
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Comment on agent fees
I was happy with the agent's fees that were proposed to us.
Was this helpful? Yes

“Knights Estate Agents - superb!...”

Aug 17,2018
Minithumbup
Mark
Phillipa
By: 'Josie'
Aug 17,2018
0 people found
this helpful
Knights Estate Agents continue to impress me with their professionalism and efficiency. From my first interaction with Mark, I knew that he (and the company) had a wealth of experience and I felt confident using them. Mark ensured that lovely tenants rented my property and ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Thanks...”

Aug 15,2018
Minithumbup
Ross
Mark
By: 'Alan C.'
Aug 15,2018
0 people found
this helpful
Having been renting out property on and off since 2000, it was a breath of fresh air to meet Ross when he came to see me and photograph our home. I particularly like their approach to marketing and the quality of the photography was clearly a ...
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Comment on agent fees
Knights' fees are in line with the market. That said, I think extension fees are money for jam and should be lower across the industry.
Was this helpful? Yes

“Satisfied customer...”

Aug 14,2018
Minithumbup
Ross
Mark
By: 'Satisfied landlady'
Aug 14,2018
0 people found
this helpful
Ross gives every attention to detail, and is explicit when it comes to helping me make decisions about the property. Mark has always been really helpful with information about my property income, and statements are very promptly available, and invoices very explicit and helpful, especially ...
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Comment on agent fees
Fees are never welcome, but Knights fees are in line with other agents, and the services they give are well worth it.
Was this helpful? Yes

“Happy...”

Jul 03,2018
Minithumbup
Phillipa
Ross
By: 'Cazzie'
Jul 03,2018
1 people found
this helpful
I can't tell you how happy we are with our new home and this was made possible by Phillipa and Ross. Phillipa showed us the house and once we confirmed we wanted to go ahead with the tenancy she did everything she could to ensure ...
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Comment on agent fees
GOOD
Was this helpful? Yes

“Improved communication...”

Jun 25,2018
Minithumbup
Ross
Phillipa
By: 'Tina'
Jun 25,2018
0 people found
this helpful
Initially I felt that communication could have been better as I was abroad and felt out of the loop. This has been addressed and I feel much more confident recently. As an ex agent myself it's important to remember that clients don't know your business ...
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Comment on agent fees
Fees are front loaded which wasn’t clearly explained but Ross worked out a more workable solution.
Was this helpful? Yes

“Great team...”

May 04,2018
Minithumbup
Ross
Phillipa
By: 'Matt'
May 04,2018
0 people found
this helpful
Great service, and always done with a smile, superb team who always go the extra mile. cant recommend highly enough...
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Comment on agent fees
Very competitive
Was this helpful? Yes

“Great Service...”

Apr 17,2018
Minithumbup
Ross
By: 'Stewart'
Apr 17,2018
0 people found
this helpful
Ross at Knights provided me with a very professional and high quality service. He got the desired results which I am happy with...
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“Fantastic Service...”

Apr 17,2018
Minithumbup
Phillipa
By: 'Caroline'
Apr 17,2018
0 people found
this helpful
Phillipa and the team at Knights Estate Agents provided a first class service. Everything from my first telephone enquiry, answering my million and one questions to signing the contact was dealt with in a professional and friendly manor. I would definitely recommend Knights Estate Agents...
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Comment on agent fees
Good
Was this helpful? Yes

“Lawrie Lane...”

Mar 30,2018
Minithumbup
Phillipa
Ross
By: 'Bunty'
Mar 30,2018
1 people found
this helpful
Particularly thanks to Phillipa. Excellent job done by her in following up our interest in the property, and completing the rental agreement....
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Comment on agent fees
Okay
Was this helpful? Yes

“Phillipa Schoults...”

Mar 29,2018
Minithumbup
Phillipa
By: 'No name'
Mar 29,2018
0 people found
this helpful
I found that Phillipa provided an excellent service. She was efficient and helpful. I would be pleased to let my property via Phillipa again....
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Comment on agent fees
Standard fees, so OK
Was this helpful? Yes

“Great service from Ross and Mark during the 4 years they ......”

Jan 19,2018
Minithumbup
Ross
Mark
By: 'Sophie'
Jan 19,2018
0 people found
this helpful
Great service from Ross and Mark during the 4 years they have rented out our property for us whilst we are overseas. After two terrible experiences with other agents, it has been plain sailing since being with Knights with great communication and advice, good management and ...
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Was this helpful? Yes

“Having utilised their services now for over 4 years I can ......”

Dec 16,2017
Minithumbup
Ross
Mark
By: 'LawLoxBG'
Dec 16,2017
0 people found
this helpful
Having utilised their services now for over 4 years I can confirm I have been impressed with the professionalism of Knights. They have managed the assets well and when required have identified new tenants quickly to ensure no reduction in rental income....
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Comment on agent fees
Competitive in the market. Not the cheapest, however it is important that you employ an agent who can genuinely 'manage' the assets.
Was this helpful? Yes

“Ross and Mark recently rented out a property on my ......”

Dec 12,2017
Minithumbup
Mark
Ross
By: 'Gareth'
Dec 12,2017
0 people found
this helpful
Ross and Mark recently rented out a property on my behalf. They were quick to find a tenant and offered a very good service throughout. They maintained high professional standards throughout the process and I would definitely recommend them to anyone who requires a letting ...
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Comment on agent fees
The agents fees were very acceptable for the service offered.
Was this helpful? Yes

“If you're thinking of using an agent to rent your ......”

Nov 22,2017
Minithumbup
Mark
By: 'Sally-Ann'
Nov 22,2017
0 people found
this helpful
If you're thinking of using an agent to rent your property, I'd definitely have no hesitation in recommending Knights. Even in a slow market, when other agents were pessimistic about the market, Knights gave us confidence that they would be able to help. They were ...
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Was this helpful? Yes

“Mark showed excellent knowledge and demonstrated complete command of the ......”

Nov 20,2017
Minithumbup
Mark
Ross
By: 'RDS'
Nov 20,2017
0 people found
this helpful
Mark showed excellent knowledge and demonstrated complete command of the market and area and was able to agree a sale within three weeks...he also has provided me with invaluable advice in relation to my ongoing purchase...I would never use anyone else. 5 star service ...
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Comment on agent fees
Good
Was this helpful? Yes

“Mark showed excellent knowledge and demonstrated complete command of the ......”

Nov 20,2017
Minithumbup
Mark
By: 'RDS'
Nov 20,2017
0 people found
this helpful
Mark showed excellent knowledge and demonstrated complete command of the market and area and was able to agree a sale within three weeks...he also has provided me with invaluable advice in relation to my ongoing purchase...I would never use anyone else. 5 star service ...
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“5 star service! Right from the word go I have been ......”

Oct 02,2017
Minithumbup
Ross
Mark
By: 'Luke Speakman'
Oct 02,2017
0 people found
this helpful
5 star service! Right from the word go I have been impressed with Knights. I believed that selling a house would be a worrying/stressful time! This couldn't be further from the truth from what I have experienced with Knights guiding me through this process. I ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross Gardner
Oct 02, 2017
View all comments (1)
Thanks Luke, really appreciate your kind words. We're delighted with the outcome and hope you enjoy your new home! ...

“Ross has helped us to rent our property in a ......”

Oct 02,2017
Minithumbup
Ross
By: 'Emma'
Oct 02,2017
0 people found
this helpful
Ross has helped us to rent our property in a very professional manner. He was proactive at finding great tenants for us His expert advice has been second to none. We wouldn't hesitate to recommend Ross and Knights to rent your property....
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“Excellent service from letting our property to the way it ......”

Oct 01,2017
Minithumbup
Mark
Ross
By: 'Fiona'
Oct 01,2017
0 people found
this helpful
Excellent service from letting our property to the way it was managed while we were abroad. Both Mark and Ross were dynamic, professional and had high standards. The property was marketed quickly and photographs were better than rival agents ensuring viewings began immediately. We let ...
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Comment on agent fees
Agent fees were what I expected to pay and on a level with other agents fees.
Was this helpful? Yes
By: Ross Gardner
Oct 02, 2017
View all comments (1)
Thank you Fiona. We're happy with the results and hope you'll entrust us with your property again in the future. ...

“Have been renting for 22 years. In that time we have ......”

Sep 06,2017
Minithumbup
Ross
Mark
By: 'Gerry'
Sep 06,2017
0 people found
this helpful
Have been renting for 22 years. In that time we have moved about 8 times. At no time was the experience with the Estate Agents we used a pleasurable event......until now. Ross and Mark were able to accommodate every aspect with regards to moving. I can't ...
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Was this helpful? Yes
By: Ross Gardner
Oct 02, 2017
View all comments (1)
High praise from you Gerry with 22 years dealing with property rentals. Thank you so much for your kinds words sir. It was our pleasure. ...

“Great credit goes to Ross and Mark who assisted with ......”

Aug 22,2017
Minithumbup
Ross
Mark
By: 'Ben'
Aug 22,2017
0 people found
this helpful
Great credit goes to Ross and Mark who assisted with the sale of our family home, backdropped with a complicated set of circumstances. The information provided throughout was tip top, as was Ross's calm demeanour and measured approach, at times when the chain looked as ...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Ross Gardner
Aug 22, 2017
View all comments (1)
Thank you for kind words Ben, it was our pleasure. We hope you'll return in the future. ...
Areas covered
  • RH1
  • RH11
  • RH2
  • RH12
  • RH3
  • RH13
  • RH4
  • RH5
  • RH6
  • RH7
  • RH8
  • RH9
  • RH10

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 2 9 1 9 0 0 0 0 2

Fees

Please feel free to contact us for a free no obligation consultation and tailored quote to suit your specific circumstances.
Last updated at 17/10/2017, 4:13 PM by Mark Halsey

Complaints Procedure

Please contact the office for full details.
Last updated at 4:13 PM 17/10/2017 by Mark Halsey

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