Knights Estate Agents (Crawley)
4.7/5, 81 reviews
93% recommended
93% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

Knights are a full service, residential lettings and property investment specialist with over 50 years of experience.We all share a passion for delivering first class service and have a deep understanding of marketing, tenant screening, lettings legislation and everything that goes alongside creating long-lasting, trouble-free tenancies for our clients.For ... show more Knights are a full service, residential lettings and property investment specialist with over 50 years of experience.
We all share a passion for delivering first class service and have a deep understanding of marketing, tenant screening, lettings legislation and everything that goes alongside creating long-lasting, trouble-free tenancies for our clients.
For over a decade, we have helped our clients succeed as landlords by utilising our all-round letting know-how. Our obsession with doing things correctly combined with our attention to detail has led our operation to great success.

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Latest Reviews

 View all Reviews 81
28th Jun 2022
reviewed by 'Chris Jones'
“Both Ross & Phillipa were efficient and polite, I received a very good service and most importantly for me they did ......”
5th Mar 2022
reviewed by 'Francis Konka'
“I live next to a property that's managed by Knights Estate Agents. Have reached out to them on multiple occasions ......”
1st Nov 2021
reviewed by 'Eloise'
“Knights were absolutely amazing. Everything was seamless and clear at all times. Renting our home out whilst we live in ......”
26th Oct 2021
reviewed by 'S.B.'
“I chose this company because I have found them to be attentive, conscientious, and efficient and to offer an above ......”
5th Oct 2021
reviewed by 'Marcin'
“Very good service, quick response to all my querries. More than happy to recommend this agent to anyone wanting to ......”
18th May 2021
reviewed by 'Max'
“I am a multi let landlord in between Horsham and Crawley, I started using Knights about four to five years ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 96% £317 £3,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 2 10 1 9 0 0 0 1 3
Areas covered
  • RH10
  • Sussex
  • RH11
  • Surrey
  • RH1
  • RH6
  • RH12
Address

2 Magellan Terrace, Gatwick Road
Crawley
West Sussex
RH10 9PJ
01293855355

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“Knights Estate Agents - superb!...”

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Aug 17,2018
Minithumbup
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Mark
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Phillipa
By: 'Josie'
Aug 17,2018
0 people found
this helpful
Knights Estate Agents continue to impress me with their professionalism and efficiency. From my first interaction with Mark, I knew that he (and the company) had a wealth of experience and I felt confident using them. Mark ensured that lovely tenants rented my property and ...
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Comment on agent fees
Very reasonable.
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“Thanks...”

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Aug 15,2018
Minithumbup
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Ross
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Mark
By: 'Alan'
Aug 15,2018
0 people found
this helpful
Having been renting out property on and off since 2000, it was a breath of fresh air to meet Ross when he came to see me and photograph our home. I particularly like their approach to marketing and the quality of the photography was clearly a ...
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Comment on agent fees
Knights' fees are in line with the market. That said, I think extension fees are money for jam and should be lower across the industry.
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“Satisfied customer...”

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Aug 14,2018
Minithumbup
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By: 'Satisfied'
Aug 14,2018
0 people found
this helpful
Ross gives every attention to detail, and is explicit when it comes to helping me make decisions about the property. Mark has always been really helpful with information about my property income, and statements are very promptly available, and invoices very explicit and helpful, especially ...
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Comment on agent fees
Fees are never welcome, but Knights fees are in line with other agents, and the services they give are well worth it.
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“Happy...”

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Jul 03,2018
Minithumbup
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Phillipa
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Ross
By: 'Cazzie'
Jul 03,2018
1 people found
this helpful
I can't tell you how happy we are with our new home and this was made possible by Phillipa and Ross. Phillipa showed us the house and once we confirmed we wanted to go ahead with the tenancy she did everything she could to ensure ...
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Comment on agent fees
GOOD
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“Improved communication...”

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Jun 25,2018
Minithumbup
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Phillipa
By: 'Tina'
Jun 25,2018
0 people found
this helpful
Initially I felt that communication could have been better as I was abroad and felt out of the loop. This has been addressed and I feel much more confident recently. As an ex agent myself it's important to remember that clients don't know your business ...
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Comment on agent fees
Fees are front loaded which wasn’t clearly explained but Ross worked out a more workable solution.
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“Great team...”

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May 04,2018
Minithumbup
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Phillipa
By: 'Matt'
May 04,2018
0 people found
this helpful
Great service, and always done with a smile, superb team who always go the extra mile. cant recommend highly enough...
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Comment on agent fees
Very competitive
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“Great Service...”

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Apr 17,2018
Minithumbup
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Ross
By: 'Stewart'
Apr 17,2018
0 people found
this helpful
Ross at Knights provided me with a very professional and high quality service. He got the desired results which I am happy with...
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“Fantastic Service...”

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Apr 17,2018
Minithumbup
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Phillipa
By: 'Caroline'
Apr 17,2018
0 people found
this helpful
Phillipa and the team at Knights Estate Agents provided a first class service. Everything from my first telephone enquiry, answering my million and one questions to signing the contact was dealt with in a professional and friendly manor. I would definitely recommend Knights Estate Agents...
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Comment on agent fees
Good
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“Lawrie Lane...”

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Mar 30,2018
Minithumbup
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Phillipa
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Ross
By: 'Bunty'
Mar 30,2018
1 people found
this helpful
Particularly thanks to Phillipa. Excellent job done by her in following up our interest in the property, and completing the rental agreement....
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Comment on agent fees
Okay
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“Phillipa Schoults...”

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Mar 29,2018
Minithumbup
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Phillipa
By: 'No'
Mar 29,2018
0 people found
this helpful
I found that Phillipa provided an excellent service. She was efficient and helpful. I would be pleased to let my property via Phillipa again....
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Comment on agent fees
Standard fees, so OK
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“Great service from Ross and Mark during the 4 years they ......”

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Jan 19,2018
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By: 'Sophie'
Jan 19,2018
0 people found
this helpful
Great service from Ross and Mark during the 4 years they have rented out our property for us whilst we are overseas. After two terrible experiences with other agents, it has been plain sailing since being with Knights with great communication and advice, good management and ...
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“Having utilised their services now for over 4 years I can ......”

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Dec 16,2017
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By: 'LawLoxBG'
Dec 16,2017
0 people found
this helpful
Having utilised their services now for over 4 years I can confirm I have been impressed with the professionalism of Knights. They have managed the assets well and when required have identified new tenants quickly to ensure no reduction in rental income....
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Comment on agent fees
Competitive in the market. Not the cheapest, however it is important that you employ an agent who can genuinely 'manage' the assets.
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“Ross and Mark recently rented out a property on my ......”

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Dec 12,2017
Minithumbup
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By: 'Gareth'
Dec 12,2017
0 people found
this helpful
Ross and Mark recently rented out a property on my behalf. They were quick to find a tenant and offered a very good service throughout. They maintained high professional standards throughout the process and I would definitely recommend them to anyone who requires a letting ...
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Comment on agent fees
The agents fees were very acceptable for the service offered.
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“If you're thinking of using an agent to rent your ......”

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Nov 22,2017
Minithumbup
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Mark
By: 'Sally-Ann'
Nov 22,2017
0 people found
this helpful
If you're thinking of using an agent to rent your property, I'd definitely have no hesitation in recommending Knights. Even in a slow market, when other agents were pessimistic about the market, Knights gave us confidence that they would be able to help. They were ...
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“Mark showed excellent knowledge and demonstrated complete command of the ......”

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Nov 20,2017
Minithumbup
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Ross
By: 'RDS'
Nov 20,2017
0 people found
this helpful
Mark showed excellent knowledge and demonstrated complete command of the market and area and was able to agree a sale within three weeks...he also has provided me with invaluable advice in relation to my ongoing purchase...I would never use anyone else. 5 star service ...
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Comment on agent fees
Good
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“Mark showed excellent knowledge and demonstrated complete command of the ......”

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Nov 20,2017
Minithumbup
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Mark
By: 'RDS'
Nov 20,2017
0 people found
this helpful
Mark showed excellent knowledge and demonstrated complete command of the market and area and was able to agree a sale within three weeks...he also has provided me with invaluable advice in relation to my ongoing purchase...I would never use anyone else. 5 star service ...
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“5 star service!Right from the word go I have been ......”

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Oct 02,2017
Minithumbup
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Ross
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By: 'Luke'
Oct 02,2017
0 people found
this helpful
5 star service! Right from the word go I have been impressed with Knights. I believed that selling a house would be a worrying/stressful time! This couldn't be further from the truth from what I have experienced with Knights guiding me through this process. I ...
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Comment on agent fees
Good
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By: Ross Gardner
Oct 02, 2017
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Thanks Luke, really appreciate your kind words. We're delighted with the outcome and hope you enjoy your new home! ...

“Ross has helped us to rent our property in a ......”

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Oct 02,2017
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By: 'Emma'
Oct 02,2017
0 people found
this helpful
Ross has helped us to rent our property in a very professional manner. He was proactive at finding great tenants for us His expert advice has been second to none. We wouldn't hesitate to recommend Ross and Knights to rent your property....
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“Excellent service from letting our property to the way it ......”

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Oct 01,2017
Minithumbup
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By: 'Fiona'
Oct 01,2017
0 people found
this helpful
Excellent service from letting our property to the way it was managed while we were abroad. Both Mark and Ross were dynamic, professional and had high standards. The property was marketed quickly and photographs were better than rival agents ensuring viewings began immediately. We let ...
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Comment on agent fees
Agent fees were what I expected to pay and on a level with other agents fees.
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By: Ross Gardner
Oct 02, 2017
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Thank you Fiona. We're happy with the results and hope you'll entrust us with your property again in the future. ...

“Have been renting for 22 years. In that time we have ......”

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Sep 06,2017
Minithumbup
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By: 'Gerry'
Sep 06,2017
0 people found
this helpful
Have been renting for 22 years. In that time we have moved about 8 times. At no time was the experience with the Estate Agents we used a pleasurable event......until now. Ross and Mark were able to accommodate every aspect with regards to moving. I can't ...
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By: Ross Gardner
Oct 02, 2017
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High praise from you Gerry with 22 years dealing with property rentals. Thank you so much for your kinds words sir. It was our pleasure. ...

“Great credit goes to Ross and Mark who assisted with ......”

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Aug 22,2017
Minithumbup
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By: 'Ben'
Aug 22,2017
0 people found
this helpful
Great credit goes to Ross and Mark who assisted with the sale of our family home, backdropped with a complicated set of circumstances. The information provided throughout was tip top, as was Ross's calm demeanour and measured approach, at times when the chain looked as ...
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Comment on agent fees
Competitive
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By: Ross Gardner
Aug 22, 2017
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Thank you for kind words Ben, it was our pleasure. We hope you'll return in the future. ...

“Knights have been very professional and attentive when it came ......”

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Aug 14,2017
Minithumbup
By: 'Mr'
Aug 14,2017
0 people found
this helpful
Knights have been very professional and attentive when it came to renting out my property. Their knowledge and insight into the local market was very insightful, and helped get the right caliber of tenant in. Receiving updates on a timely basis allowed me to make ...
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Comment on agent fees
Agent fees were competitive and reasonable.
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By: Ross Gardner
Sep 05, 2017
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Thanks ever so much for your kinds words Mr Patel. We look forward to representing and looking after you for many years to come. ...

“I first met Ross when I purchased the house in 2011 ......”

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Jul 03,2017
Minithumbup
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By: 'Dave'
Jul 03,2017
0 people found
this helpful
I first met Ross when I purchased the house in 2011 when he was working for another company. I was impressed at that time with his quality of service and when deciding to sell I immediately decided to use Ross at Knights. I confess to initially ...
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Comment on agent fees
The fees were very competitive. Money well spent for the quality of service I received
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By: Ross Gardner
Jul 03, 2017
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...Dave, what can I say. Thank you so much for your kind words and your praise. It means a great deal to me personally to receive reviews such as yours. I'm delighted with the result and proud to have delivered as promised. All the very best Regards, Ross ...

“A very professional and friendly service. Very attentive to my ......”

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Jun 21,2017
Minithumbup
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Ross
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By: 'Gem'
Jun 21,2017
0 people found
this helpful
A very professional and friendly service. Very attentive to my requests and great communication from start to finish. The process from start to finish was extreamlt smooth & I couldn't be anymore happier in my new Home....
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Comment on agent fees
The fees are reasonable & made clear from the start.
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By: Ross Gardner
Jun 21, 2017
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Gemma, thank you so much for your kinds words. If you're happy, we're happy! Regards Ross ...

“The team at Knights were flexible and innovative when first ......”

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Jun 14,2017
Minithumbup
By: 'Anthony'
Jun 14,2017
0 people found
this helpful
The team at Knights were flexible and innovative when first trying to secure our tenancy. They dealt with us professionally and effectively throughout the tenancy and were supportive even after we had left the property. Would recommend to anyone wanting to deal with a professional, ...
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By: Ross Gardner
Jun 15, 2017
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Anthony, It was our pleasure, thank you for your kind words and support. All the very best for the future. Ross ...

“Restored my faith in estate agents!After a particularly bad ......”

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Jun 10,2017
Minithumbup
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Ross
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By: 'Lucinda'
Jun 10,2017
0 people found
this helpful
Restored my faith in estate agents! After a particularly bad experience when I purchased a previous property, I was very weary when I came to sell. Ross has been fantastic throughout. He's been honest from the beginning, giving me constant updates and nothing is ever ...
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Comment on agent fees
Good! Very reasonable.
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By: Ross Gardner
Jun 10, 2017
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Thank you for your kind words, it's really nice to receive such a glowing review for my hard work. Thanks again. ...

“Knights are a professional team who deal with the whole ......”

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May 18,2017
Minithumbup
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By: 'Maxine'
May 18,2017
0 people found
this helpful
Knights are a professional team who deal with the whole process in a friendly efficient way. Just completed my second property letting with them and couldn't be more delighted. Good tenants, well checked and only live for 6 minutes before it was snapped up! Great....
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Comment on agent fees
Generally Knights are quite expensive, but service is reflected in the price.
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By: Ross Gardner
Jun 09, 2017
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Thank you for your continued support and high praise, very much appreciated Maxine. We're glad you're happy with the results. ...

“An excellent experience with Knights. Ross and his team offered ......”

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Mar 22,2017
Minithumbup
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Ross
By: 'Indira'
Mar 22,2017
0 people found
this helpful
An excellent experience with Knights. Ross and his team offered an extremely professional and efficient service. They gave me great advice on how to get the best from our property and were able to find suitable tenants in a short time, with clear updates along ...
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By: Ross Gardner
Mar 22, 2017
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Thank you for your kind words Indira, and for taking the time. It was our pleasure! ...

“We rented through Knights and have been really happy in ......”

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Mar 22,2017
Minithumbup
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By: 'Mike'
Mar 22,2017
0 people found
this helpful
We rented through Knights and have been really happy in the same property for just over 2 years. The referencing fees were free for the property we chose, and although there were the usual other admin fees to be paid, we felt these were closely comparable ...
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Comment on agent fees
Fees charged to Tenants are about average; and I've noticed that some higher-end properties (like the one we rented) often come with free referencing.
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By: Ross Gardner
Mar 22, 2017
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Hi Mike and Lee, Thanks for your kind words and for taking the time. ...

“Kinghts are very professional, contactable and responsive. They found good ......”

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Mar 22,2017
Minithumbup
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Mark
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Ross
By: 'James'
Mar 22,2017
0 people found
this helpful
Kinghts are very professional, contactable and responsive. They found good quality tenants quickly. I have no plans to go looking for other agents while this continues....
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Comment on agent fees
I believe they are comparable to other agents.
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By: Ross Gardner
Mar 22, 2017
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Thanks James ...
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Vendor Fees

We do not offer Residential Sales

Landlord Fees

Please contact the office for full details.

Tenant Fees

No fees set.
Last updated at 20/05/2024, 3:08 PM by ross
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the office for full details.
Last updated at 2:08 PM 20/05/2024 by ross

Awards won by Knights Estate Agents (Crawley)

Regional Awards won by Knights Estate Agents (Crawley)

Individual Branch Awards

Crawley, RH10



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