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Feb 17,2015
Minithumbdown
By:
Feb 17,2015
1 people found
this helpful
We were told very wrong information about a perspective let, to start we always ask first hand about what they require for referencing fees and check with what they require as an appropriate salary etc, and were assured all was fine. They were inconsistent with viewings and were not able to give us an appropriate viewing time for many days, when they eventually got around to booking us a viewing my husband made arrangements and booked off work, we were left to 'fend for ourselves' and look aroun...
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May 29,2014
Minithumbdown
By:
May 29,2014
2 people found
this helpful
We originally bought our house through Keith Ian, so when we decided to sell we chose to use the agent that knew it already. Unfortunately, their apathy left a lot to be desired and the "For Sale" sign was nailed through our low brick front wall such that the strong winds battered the sign and broke our wall apart. Keith Ian wouldn't accept liability for this (It was the fault of the sign man apparently - who they employed and should therefore take responsibility for). After several mo...
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What agent could do to change your mind?
Keith Ian could have refunded or part paid the cost of the wall repairs for which we still believe they are liable.
Was this helpful? Yes
May 29,2014
Minithumbdown
By:
May 29,2014
1 people found
this helpful
I was disgusted with the service.Promised so much, failed.I made certain conditions to be met, they denied I made them, communication was abysmal, one of the most stressful non personsal experiences of my life. There are better rates out there. Fortunately I had a good solicitor to keep me informed....
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What agent could do to change your mind?
GONE OUT OF BUSINESS BEFORE I DEALT WITH THEM.
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Jan 11,2008
Minithumbdown
By:
Jan 11,2008
1 people found
this helpful
These guys are fine until you want to leave. They tried everything to keep my deposit. It was really really bad and I am furious about being treated in this way. They accused me of not cleaning the flat for an entire year! Absolutly insulted. Im very unhappy with this service. They blatently did anything to keep my deposit. Try not to use them, they are very unpleasant when it comes to getting your ...
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Office 3
42 High Street, Buntingford SG9 9AH
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Office 4
70-72 High Street, Ware SG12 9AT
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Office 5
84-86 Turners Hill, Cheshunt EN8 8LQ
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