99% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management
show more
Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management
Latest Reviews
View all Reviews 203
10th Jan 2024
reviewed by 'Luiza'
4th Jan 2024
reviewed by 'Sean'
7th Dec 2023
reviewed by 'Roshan de Silva'
15th Aug 2023
reviewed by 'Zuzana'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £180,000 | £1,020,000 |
| Lettings | 100% | 99% | £700 | £1,650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 1 | 27 | 1 | 88 | 0 | 57 | 1 | 6 | 0 |
Areas covered
- SW16
- Norbury
- SW2
- Mitcham
- CR7
- Streatham
- CR4
- Thornton Heath
Address
1341 London Road
Norbury,London
Greater London
SW16 4BE
020 8679 8601
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Apr 05,2022
Apr 05,2022
1
people found
this helpful
this helpful
Excellent service from start to finish. Kelly was amazing at ensuring we get into our new property without any glitch. Met some of the team who were also welcoming and friendly at all times. Gave 5 stars as they deserve it all. Thanks team we are ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04,2022
Apr 04,2022
1
people found
this helpful
this helpful
Lovely estate agents. Very helpful with your queries. Would recommend James Alexander and use in the future. Ewa was amazing....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 08,2022
Mar 08,2022
1
people found
this helpful
this helpful
Excellent Service ....... accepted instructions for what was always destined to be a challenging sale .[special thanks to Caroline for her perseverance] ..... obtained sale at the very top end of market valuation within a very short timescale. A pleasure to deal with ......highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2021
Oct 24,2021
0
people found
this helpful
this helpful
Having used James Alexander to let and manage my property for 4 years problem-free, with fabulous support from Ewa and Ken, there was simply no one else that I would trust with the sale of my property. I made the right decision using James Alexander to ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 25,2021
Sep 25,2021
2
people found
this helpful
this helpful
Three words Professionalism, Quality, Responsiveness . The Team at James Alexander made our home buying experience really easy. I cannot thank Ewa and Ken enough for their support in keeping all parties up to date with the status and the manner of Professionalism they have shown ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 16,2021
Jul 16,2021
0
people found
this helpful
this helpful
I recently purchased a property through James Alexandra and I am very pleased with the service.
Ewa was very helpful, always available and would be prompt to answer any questions.
The team at James Aleaxandra are very experienced and keen to help at evry stage ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 14,2021
Jul 14,2021
1
people found
this helpful
this helpful
From the very start of the process, Caroline and Ken were always on hand to help and did everything in their power to get the property to us before the stamp duty holiday ended. They were absolutely fantastic in their communication and kept us informed ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 29,2021
Jun 29,2021
1
people found
this helpful
this helpful
I would highly recommend the team at James Alexander when buying in Norbury. They know the area well, and with lots of local business, it meant that although I was in a chain the team were managing the onward purchase of the vendors. This meant ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 12,2021
Jun 12,2021
0
people found
this helpful
this helpful
We recently bought our house through James Alexander and had a truly exceptional experience. We dealt exclusively with Jack who, from the first visit through to completion, went above and beyond to support us. Jack had excellent knowledge of the local area and was always ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2021
Jun 04,2021
1
people found
this helpful
this helpful
Ken and the team have been brilliant ! nothing has been too much trouble as I have been selling my home from 100 miles away and Ken has expertly navigated me through the auction process. Totally professional, they know the local market extremely well and have been ...
read full review
read full review
Was this helpful?
Yes
Yes
May 27,2021
May 27,2021
1
people found
this helpful
this helpful
I had a couple of bad tenants, so decided to go with a local property management company. I went with James Alexander. From my first contact with the company; I have been treated with professionalism, warmth, humanity and kindness. I trust them all completely. They ...
read full review
read full review
Was this helpful?
Yes
Yes
May 25,2021
May 25,2021
0
people found
this helpful
this helpful
James Alexander has been a fantastic lettings agents from the beginning to end of our duration as tenants with them. Ken and the team are friendly and helpful as well as being extremely responsive when any issues arise. I will definitely be recommending them to ...
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2021
May 15,2021
1
people found
this helpful
this helpful
The BEST!
When I first walked in their office, the reception I got was warm. All of the staff greeted me
I remember walking into a well known estate agents and staff were not even interested to say hello- well not at J.Alexander.
When ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2021
Apr 25,2021
0
people found
this helpful
this helpful
Ken, a short note to commend you and your team at James Alexander for the excellent support, guidance and professionalism during the sale process for our house. We were very pleased with the service and would happily recommend James Alexander to other prospective clients. Many ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 23,2021
Mar 23,2021
1
people found
this helpful
this helpful
Best agents in the area!!!
Will definitely recommend to anyone!!!
Everything is being taken care of promptly and all staff at James Alexander are ever so helpful!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 19,2021
Mar 19,2021
2
people found
this helpful
this helpful
I cannot rate James Alexander high enough!! I ve just completed on my sale and they were so great throughout the whole stressful process! I had gone with another agent and they were awful and made me feel like I d never sell and they ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 19, 2021
View all comments
(1)
Thanks Deirdre it was lovely working with you ! ...
Mar 18,2021
Mar 18,2021
1
people found
this helpful
this helpful
We are really grateful for all the support and expertise from the James Alexander team for the sale of our flat in Norbury. They were always professional and it was very easy to communicate with them over email or over the phone. We would definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 18, 2021
View all comments
(1)
Thanks so much Becca & Dan it is really appreciated we are very grateful for your business and the brownies :) we loved working with you, do stay in touch ! ...
Mar 17,2021
Mar 17,2021
0
people found
this helpful
this helpful
Ewa, Ken, Caroline and the team at James Alexander were excellent and enabled us to complete a sale and purchase in a chain smoothly, quickly and efficiently. Their knowledge of the local area and market are highly valuable, as well as their professional approach. Not ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2021
Mar 17,2021
0
people found
this helpful
this helpful
Ewa, Ken, Caroline and the team at James Alexander were excellent and enabled us to complete a sale and purchase in a chain smoothly, quickly and efficiently. Their knowledge of the local area and market are highly valuable, as well as their professional approach. Not ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 15,2021
Mar 15,2021
1
people found
this helpful
this helpful
Caring, well organised and very responsive team. They come very highly recommended. Any queries or concerns I had were dealt with swiftly and professionally....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12,2021
Mar 12,2021
0
people found
this helpful
this helpful
A stellar service from James Alexander! Buying our first home seemed like a daunting prospect at first, but Caroline made the process seamless and always addressed any concerns or queries we had without delay! Excellent communication, responsive and helpful from the moment we viewed the ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12,2021
Mar 12,2021
1
people found
this helpful
this helpful
Ken and the team at James Alexander were excellent all through the house selling/buying process. They were always on the end of the phone or emails for help and advice. Photos they had taken of the house were excellent and the house was advertised ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 11,2021
Mar 11,2021
0
people found
this helpful
this helpful
Absolute first class service from beginning to end. No request ever denied and always carried out with a smile and enthusiasm. Every single member of the team were there for me at every step....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 08,2021
Mar 08,2021
1
people found
this helpful
this helpful
We were so glad to be purchasing a house that was on the market with James Alexander - I genuinely don’t think we would have made it without the wonderful help and assistance given by Ken and Caroline.
We were impressed when we viewed ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09, 2021
View all comments
(1)
Thank you so much Holly it was a pleasure working with you too! All the best in your lovely new home ...
Feb 04,2021
Feb 04,2021
0
people found
this helpful
this helpful
I had such a positive experience with James Alexander from the moment they put my house up for sale until the day it was sold.I went with them after visiting a house buying/selling statistics websites that gave performance information on all the local ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 04,2021
Jan 04,2021
1
people found
this helpful
this helpful
Great team and service!
Tricky transaction, but we were able to complete the transaction. Thanks Caroline for all the follow ups!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01,2020
Nov 01,2020
0
people found
this helpful
this helpful
Thanks very much James Alexander for making our dream come true. Thanks to the team and thanks to lovely Kelly that she was very kind and help us. I wish very good future for James Alexander and there team as well. All the best...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31,2020
Oct 31,2020
1
people found
this helpful
this helpful
Kelly Burgress ... Was nothing short of exceptional.. Every detail considered and handled professionally and timely with a human touch... I was so pleased that she was able to represent me twice now... I have recommended her and will continue to recommend her to anybody else ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07,2020
Apr 07,2020
1
people found
this helpful
this helpful
James Alexander were brilliant throughout, from when our house first went on the market until the completion of sale and, even when we actually moved, they were still giving us advice.
Any problems we had with the sale and purchase of our new house were ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 26,2020
Mar 26,2020
0
people found
this helpful
this helpful
Ken, Jack, Zara, Caroline and the rest of the James Alexander Team have been brilliant over the last 7/8 years not just with the rental of our property especially during difficult circumstances but also when we put our property up for sale. We were able to ...
read full review
read full review
Was this helpful?
Yes
Yes
Caroline
(112)
Ken
(93)
Ewa
(30)
Kelly
(26)
Jack
(17)
Zahra
(6)
James
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:41 PM 23/09/2016 by Ken Hume
Best Estate Agent in SW16 
Best Estate Agent in SW16 
Best Estate Agent in SW16 
