• upload your photo
    Emma Bishop
  • upload your photo
    Louise Hart
  • claim your profile
    Naomi Chin
  • claim your profile
    Lucy Ward
  • claim your profile
    Charlotte Fitzgerald
  • claim your profile
    Hannah Maxwell
  • claim your profile
    Jenny Spalding
  • claim your profile
    Toni Roberts
  • claim your profile
    Matthew Painting
  • claim your profile
    Izzy Hanscombe
  • claim your profile
    Monty Smith
  • claim your profile
    Kate Rixon
  • claim your profile
    Georgina Olley
  • claim your profile
    Grace Giles
  • claim your profile
    Sophie Gamble
  • claim your profile
    Rosie Atkins
  • claim your profile
    Julia Kemp
  • claim your profile
    Clare Cranmer
  • claim your profile
    Richard Lee
  • claim your profile
    Jenny Barber
  • claim your profile
    Tom Dalton
  • claim your profile
    Dan Birch
  • claim your profile
    David Cornes
  • claim your profile
    Amy Bell
  • claim your profile
    Courtney Prince
HouseSimple.com is an award-winning online estate agency that's reinventing the way people in the UK sell their homes.

We've streamlined the property selling process using innovative technology, expert support and greater control for the customer to make it easier, quicker and more affordable. We've done all of this while maintaining the highest standards.

But it doesn't stop there. We're constantly looking for new and creative ways to make our services even better without increasing the
Read full description...

Skyview House, 9 Church Field Road
Sudbury
Suffolk
CO10 2YA
0333 331 4046

 
Sep 16,2017
Minithumbup
By: 'JaneM'
Sep 16,2017
0 people found
this helpful
Relatively straight forward process, professional photographs from a third party, slightly incorrect floor plan, took far too long for the for sale board to go up (on a main road so important!). Viewings were simple to book in with the option of messaging the viewer directly. Feedback is just an automated message to the viewer and I still have two left on my dashboard that are not archived as never left feedback. It would be good if occasionally HouseSimple would follow up viewing feedback but y...
read full review
Comment on agent fees
Fees have been reduced since I signed up
Was this helpful? Yes
Aug 10,2017
Minithumbdown
By: 'Joe'
Aug 10,2017
3 people found
this helpful
Terrible communication. The platform is good and allowed for me to meet with the seller who showed me around the house which was lovely. However once I put an offer in everything went wrong. The seller was trying to communicate with me via house simple and I would get different people ringing me asking for the same information. This information would then never get back to the buyer and this in turn cost me the house and the buyer didn't take me seriously. I am actually appalled by the serv...
read full review
Was this helpful? Yes
Aug 08,2017
Minithumbdown
By: 'Sunday Odunsi'
Aug 08,2017
2 people found
this helpful
Listed flat in Febuary and have had only 2 viewings. Made a complaint and no response. Listed with an Estate agent and have had more than 40 viewings with 5 offers....
read full review
Comment on agent fees
Not worth it
Was this helpful? Yes
Jul 28,2017
Minithumbdown
By: 'Dave'
Jul 28,2017
4 people found
this helpful
Couldn't sell the house in a number of months. Allowed people to book viewings in the past, advised people the property was sold and took up to 4 weeks to respond to message. I have withdrawn from sale with these due to another agent selling within 24 hours. I have since had a 50% reduction in cost, but this was only offered 8 weeks after initially complaining. Expensive lesson learnt....
read full review
Comment on agent fees
I would advise no sale no fee, as if they are guaranteed your money then there is no incentive to sell your property.
Was this helpful? Yes
Jul 19,2017
Minithumbup
Annabel Ashworth
By: 'N'
Jul 19,2017
0 people found
this helpful
Just about to go live and Annabel has been so helpful and made me feel a lot more relaxed about it all. Thanks Annabel...
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 13,2017
Minithumbdown
By: 'Farooq'
May 13,2017
9 people found
this helpful
I would recommend paying a little bit more and opting to go for a proper estate agent. That little bit extra will get you a real estate agent service. Housesimple has no real vetting procedure and you will have so many timewasters walking through your door, that is if they bother to turn up. Sent numerous emails asking for a service but without a response. The funniest one is when you return a call and they can't find you on the system! Oh yes another funny one, when they send you an email ...
read full review
Was this helpful? Yes
Apr 26,2017
Minithumbdown
By: 'jakub123'
Apr 26,2017
4 people found
this helpful
Simple fact: Housesimple are the most pathetic agency out there. I've tried a few and all have proved useless in a big way but this one is the worst, by far. I did a search for my property on their laughable website and it DID NOT show up. The only online presence my property has is an old registration in Zoopla. I spoke to one of their staff a while ago and this was an excruciating experience. The*y had me on the phone for an age just to establish I was a customer. No reference number or pos...
read full review
Comment on agent fees
no fee no sale. Thank god for that
Was this helpful? Yes
Apr 05,2017
Minithumbdown
By: 'AVOID AT ALL COSTS !'
Apr 05,2017
5 people found
this helpful
They don't answer the phone, they don't get back to you, their response to this is that "they are really busy at the moment" lol!Their business model is awful *....I tried for 5 weeks to give them my solicitor details, no exaggeration....nothing. PLEASE BE CAREFUL OF THE POSITIVE REVIEWS ! House Simple send out an email as soon as you accept an offer on your house , asking you to rate them at this stage, of course you've just sold so your gona rate them high right ? But its after thi...
read full review
Comment on agent fees
no comment
Was this helpful? Yes
Mar 13,2017
Minithumbdown
By: 'Gayle'
Mar 13,2017
8 people found
this helpful
BEWARE - Once they take your money, they have no interest in speaking to you. I sold my house nearly a week ago, but I haven't heard from them, so with the help of my Solicitor, I am having to do the conveyancing myself. I have been promised calls back on numerous occasions, but nobody has ever returned any of my calls or emails. I have been lied to, been left on hold for 30 minutes, then they hung up on me. The photos weren't great, so I had to take my own and they didn't even provide me wit...
read full review
Comment on agent fees
Expensive when they do absolutely nothing in return
Was this helpful? Yes
Mar 02,2017
Minithumbdown
By: 'AMBIGUOUS INFO'
Mar 02,2017
4 people found
this helpful
when i took out house simple's selling option you had the choice of paying before or after to reduce the costs. i paid before . i also took out their conveyancing option - that's all it said. no other explanation. later on down the line i received their conveyancing bill total for over £842. WHAT DID I PAY THE PRIOR PAYMENT FOR !!!!.- i had two cheaper options online from other solicitors. I was even charged £75 for,I assume to redeem, a mortgage I do not even have.!!!. Needless to ...
read full review
Was this helpful? Yes
By: douglas
Mar 03, 2017
View all comments (1)
ps. they have now dropped the £75 for DEALING ? with NONE EXISTENT mortgage but now i have even been charged an estate agents fee of £30 !!!!!. WHAT ESTATE AGENT. I HAVE ONLY USED HOUSE SIMPLE AND ALREADY PAID THE UPFRONT FEE. " do NOT under any circumstances use these incompetent people for conveyancing UNLESS YOU WANT TO BE RIPPED OFF . YOUR CHOICE. ...
Feb 25,2017
Minithumbup
By: 'Karen and Dean'
Feb 25,2017
1 people found
this helpful
There were some initial glitches with floor plan, however, Rosie and Amy were very efficient and helpful at sorting these out. We have only been on the market 3 weeks and had 2 viewings on the same day. Both buyers offered and Penny and Courtney negotiated to reach the best offer. We are very pleased with the service so far and the sale is progressing well. Keep up the good work....
read full review
Comment on agent fees
We chose the upfront fixed price, Excellent value for money.
Was this helpful? Yes
Feb 25,2017
Minithumbup
By: 'LR21'
Feb 25,2017
0 people found
this helpful
I chose House Simple after seeing dreadful photos of my home with a regular estate agent that I was planning to sell with. I was assured that House Simple use professional photographers - really important when most people check online sites before deciding to view. The photos were great & I had my 1st viewing request within an hour of going live. 6 viewings on I had an asking price offer, 1 week after advertising began. Several people who viewed said they were impressed at the quick communic...
read full review
Comment on agent fees
Excellent value. I chose the option to pay on completion when the money has gone through from the sale.
Was this helpful? Yes
Feb 24,2017
Minithumbup
By: 'Sajchico'
Feb 24,2017
0 people found
this helpful
Was quite simple to get started, I guess that's where they got the name idea lol,had the photos done wrote my own property description which was nice as who better than you knows your home still use the basic agents template and was Live on rightmove in two days,arranging viewings was really easy as you could communicate directly with the buyers anytime of day unlike conventional agents who keep standard office hours, the feedback system was good as not all viewers responded to the feedback requ...
read full review
Comment on agent fees
Fees are very competitive and reasonable and with a few options to chose from helps to fit with your circumstances.
Was this helpful? Yes
Feb 17,2017
Minithumbup
By: 'J Stevens'
Feb 17,2017
0 people found
this helpful
Dear House simple. Thank you for selling my property at the fraction of cost that it would have cost should I have gone with an estate agent. I have used an estate agent in the past and fund the process long winded, expensive and down right dishonest. My property was undervalued and at the last moment we found out the property was sold to an investor, it was never put on the market and advertised yet they asked for the full percentage. I wont ever use an estate agent again. House simple has...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 17,2017
Minithumbup
By: 'Bingham'
Feb 17,2017
3 people found
this helpful
Ok and helpful if you manage to speak to them or they respond to emails. Not the quickest at responding to 3rd parties either (vendors, solicitors, estate agents etc). We've found that you actually have to do most of the work yourselves and the real benefit is the quality of the photographer provided and the hosting services for the property. Good value for money from that point of view but i did expect better service....
read full review
Comment on agent fees
Provided you are prepared to do the hard work you cant complain about the price and savings over high street agents.
Was this helpful? Yes
Feb 16,2017
Minithumbdown
By: 'Do not use'
Feb 16,2017
3 people found
this helpful
Whilst the fees are considerably lower than your conventional estate agent you have to be prepared to all of the chasing yourself . I loved the fact I could write my own property description and add my own photos and the valuation was done quickly . Where it has fallen down is that I'm still waiting for the EPC to he uploaded (even the guy who came out to do it advised I shouldn't use you !) I sold in 5 days albeit you are still chasing viewers for feedback , surely you can see that I've sold ! ...
read full review
Was this helpful? Yes
By: Nina
Feb 17, 2017
View all comments (2)
Yes I have been contacted by Toni and very pleased to hear that she will now be my point of contact . Long may the improved service continue . Housesimple is a great concept in house selling / buying and they could be brilliant if they were a bit quicker and on the ball . ...
Feb 15,2017
Minithumbup
By: 'Aimée'
Feb 15,2017
0 people found
this helpful
Housesimple was fast, efficient and with low costs and no hidden commission. Being able to control my own viewing and have personal interaction with buyers meant that my house sold in just 9 days. I would absolutely recommend this company....
read full review
Comment on agent fees
Amazing fees- low, upfront cost with no hidden charges or commission. This is the way I like to do business.
Was this helpful? Yes
Feb 14,2017
Minithumbdown
By: 'jane'
Feb 14,2017
3 people found
this helpful
We are in process of putting our house on market with them but despite contacting them a number of times about not yet being sent the valuation they have still not yet called back. Will probably now go with another agent as they obviously don't want our business and customer contact is poor...
read full review
Was this helpful? Yes
Feb 10,2017
Minithumbup
By: 'Satsuma'
Feb 10,2017
0 people found
this helpful
This is an excellent service. The viewing arrangements are very slick and the texting and emailing facility means you know what is going on at all times. There has always been someone to phone if needed and they are helpful and friendly. Very reasonable prices....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
By: 'Sam carson'
Feb 10,2017
0 people found
this helpful
From day one everything was simple to use on my phone, i could track and control my viewings which was perfect. I got my first offer in the first week and asked a member from the call center to deal with the buyers. Everyone i ever spoke to from house simple were great and made me feel like they cared which i find rare these days. I still cant get over the price its crazy good value i will only ever use this company although im not planning to move again for some years lol...
read full review
Comment on agent fees
Brilliant
Was this helpful? Yes
Jan 27,2017
Minithumbup
By: 'Peter'
Jan 27,2017
0 people found
this helpful
Simple stuff, gets you on Rightmove which is all you need nowadays. Quite a neat viewings booking arrangement system. Communication through online system sometimes odd but usually found a way. Had to request the free For Sale board, EPC upload and chase up listing when system wasn't as intuitive as it should be. Having a dedicated contact would have received 5 stars, but instead you get the sense you're just a number and being dealt with by multiple call centre people. Negotiators pretty ...
read full review
Comment on agent fees
I took the £1495 option, no sale, no fee. Still a saving of in excess of £2,000 but for what you get it still seems high. You'd expect the level of service / support to go up for the higher price but it felt like I was pretty much treated the same as anyone else. You don't get the sense that the call handlers or firm is really working for you but I guess that's what online is - DIY advertising, DIY chasing and DIY negotiating. All round an OK experience but could be so much better.
Was this helpful? Yes
Jan 25,2017
Minithumbdown
By: 'Sandra, plymouth'
Jan 25,2017
6 people found
this helpful
I am buying a house from house simple and they are very slow to respond and unhelpful in bringing this sale to a conclusion. Only seem to undertake the first part of the sale and don't give an overall service once an offer has been made...
read full review
Was this helpful? Yes
Jan 23,2017
Minithumbdown
By: 'Pissed off'
Jan 23,2017
3 people found
this helpful
Well at the moment I've been on the website 2 months with no viewers for our property. This may change and post accordingly but can't help feeling at the moment no sale and fee in six months time. Good service or just convenient cash grab? Things may change. Hopefully!!!!...
read full review
Comment on agent fees
Can't say at moment. May be surprised by ongoing events!
Was this helpful? Yes
Jan 20,2017
Minithumbup
Charlotte Fitzgerald
By: 'Naz'
Jan 20,2017
0 people found
this helpful
Excellent customer service made me aware of the fees and what it involved. They called me several times to make sure all was right...
read full review
Comment on agent fees
Very good
Was this helpful? Yes
Jan 20,2017
Minithumbdown
By: 'shus007'
Jan 20,2017
4 people found
this helpful
Appalling service at times, cant get through on the phone, constantly repeating my personal details for a call back. Poor updates and not enough customer focus in my opinion, i am not happy....
read full review
Comment on agent fees
Good, but false economy as the service is poor
Was this helpful? Yes
Jan 13,2017
Minithumbup
By: 'Happy seller'
Jan 13,2017
0 people found
this helpful
Brilliant efficient service that saved me £5000. Staff allways polite and proffestional and friendly. Highly recommended company that I would encourage Anyone wishing to sell /buy ....
read full review
Comment on agent fees
Excellent value for money
Was this helpful? Yes
Jan 06,2017
Minithumbup
By: 'DemiHoar'
Jan 06,2017
0 people found
this helpful
I love house simple, they really made selling my house that simple. Absolutely fantastic customer service and didn't need to worry about anything the great staff took care of everything and were only a phone call away if I had any questions. This really is the future of selling your home....
read full review
Comment on agent fees
I saved 5000 with house simple. They have different options that will suit anybody's needs.
Was this helpful? Yes
Dec 18,2016
Minithumbup
By: 'ROGER BERKELEY-MILLS'
Dec 18,2016
0 people found
this helpful
HouseSimple, Made it very Simple, Superb Service from start to finish !!!!! Why pay THOUSANDS when you could pay HUNDREDS !!!!!!!! Highly Recommended, in fact you would have to be Simple not to use them. my local agent's charge a minimum of 1.5% that's £8910.00 on my property HouseSimple are charging 1/10th of that. l would without hesitation use them again, my thanks to all the team at HouseSimple for making it VERY SIMPLE . Roger Berkeley-Mills....
read full review
Comment on agent fees
VERY, VERY GOOD FEE STRUCTURE !!!!!!!!!!
Was this helpful? Yes
Dec 17,2016
Minithumbup
By: 'Rachel'
Dec 17,2016
0 people found
this helpful
Very clever and efficient service and incredible value. Gives you control of your viewings and builds relationships which helps during the sale process. Housesimple have responded to every request promptly. They answer the telephone quickly and staff are professional....
read full review
Comment on agent fees
Excellent choice and value!
Was this helpful? Yes
Dec 09,2016
Minithumbup
Louise Hart
Louise Hart
By: 'Mason'
Dec 09,2016
0 people found
this helpful
Only had Bungalow on market 8 weeks and it sold. Highly recommend selling through House Simple. Never be afraid to sell privately yourself, done this twice now and would highly recommend. Always kept up to date....
read full review
Comment on agent fees
I paid upfront and saved lots of money
Was this helpful? Yes
Areas covered

NAEA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 2 0 0 275 20 1 1 3 14

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 4:11 PM 14/07/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:11 PM 14/07/2017 by allAgents

Awards won by Housesimple

Individual Branch Awards

Emma Bishop - no image available Emma Bishop
15 reviews

About Emma No description set View full profile
Louise Hart - no image available Louise Hart
Property Sales Manager
24 reviews

About Louise No description set View full profile
Naomi Chin - upload your photo Naomi Chin
Sales Progression Administrator
4 reviews

About Naomi No description set View full profile
Lucy Ward - upload your photo Lucy Ward
Sales Progression Administrator
2 reviews

About Lucy No description set View full profile
Charlotte Fitzgerald - upload your photo Charlotte Fitzgerald
Sales Administrator
4 reviews

About Charlotte No description set View full profile
Hannah Maxwell - upload your photo Hannah Maxwell
PA & Office Manager
0 reviews

About Hannah No description set View full profile
Jenny Spalding - upload your photo Jenny Spalding
Property Viewings Manager
0 reviews

About Jenny No description set View full profile
Toni Roberts - upload your photo Toni Roberts
Viewing Administrator
0 reviews

About Toni No description set View full profile
Matthew Painting - upload your photo Matthew Painting
Viewing Administrator
0 reviews

About Matthew No description set View full profile
Izzy Hanscombe - upload your photo Izzy Hanscombe
Viewing Administrator
0 reviews

About Izzy No description set View full profile
Monty Smith - upload your photo Monty Smith
Viewing Administrator
0 reviews

About Monty No description set View full profile
Kate Rixon - upload your photo Kate Rixon
Viewing Administrator
1 reviews

About Kate No description set View full profile
Georgina Olley - upload your photo Georgina Olley
Viewing Administrator
0 reviews

About Georgina No description set View full profile
Grace Giles - upload your photo Grace Giles
Viewing Administrator
0 reviews

About Grace No description set View full profile
Sophie Gamble - upload your photo Sophie Gamble
Viewing Administrator
0 reviews

About Sophie No description set View full profile
Rosie Atkins - upload your photo Rosie Atkins
Viewing Administrator
0 reviews

About Rosie No description set View full profile
Julia Kemp - upload your photo Julia Kemp
Viewing Administrator
0 reviews

About Julia No description set View full profile
Clare Cranmer - upload your photo Clare Cranmer
Viewing Administrator
0 reviews

About Clare No description set View full profile
Richard Lee - upload your photo Richard Lee
Sales Manager
0 reviews

About Richard No description set View full profile
Jenny Barber - upload your photo Jenny Barber
Sales Administrator
0 reviews

About Jenny No description set View full profile
Tom Dalton - upload your photo Tom Dalton
Sales Administrator
0 reviews

About Tom No description set View full profile
Dan Birch - upload your photo Dan Birch
Sales Administrator
0 reviews

About Dan No description set View full profile
David Cornes - upload your photo David Cornes
Sales Administrator
0 reviews

About David No description set View full profile
Amy Bell - upload your photo Amy Bell
Sales Administrator
2 reviews

About Amy No description set View full profile
Courtney Prince - upload your photo Courtney Prince
Sales Administrator
1 reviews

About Courtney No description set View full profile
Zoe Byford - upload your photo Zoe Byford
Sales Progression Administrator
0 reviews

About Zoe No description set View full profile
Jake Brenchley - upload your photo Jake Brenchley
Sales Progression Administrator
0 reviews

About Jake No description set View full profile
Beccie Davies - upload your photo Beccie Davies
Sales Progression Administrator
1 reviews

About Beccie No description set View full profile
Lewis Kane - upload your photo Lewis Kane
Sales Progression Administrator
0 reviews

About Lewis No description set View full profile
Jordon Dobney - upload your photo Jordon Dobney
Sales Progression Administrator
0 reviews

About Jordon No description set View full profile
Joanne Morris - upload your photo Joanne Morris
Finance Manager
0 reviews

About Joanne No description set View full profile
Susan Smith - upload your photo Susan Smith
Sales Administrator
0 reviews

About Susan No description set View full profile
Tom Holmes - upload your photo Tom Holmes
Business Development Manager
0 reviews

About Tom No description set View full profile
Glynn Perkin - upload your photo Glynn Perkin
CTO
0 reviews

About Glynn No description set View full profile
Michelle O'Callaghan - upload your photo Michelle O'Callaghan
Area Manager
0 reviews

About Michelle No description set View full profile
Samantha Loveridge - upload your photo Samantha Loveridge
Marketing Executive
0 reviews

About Samantha No description set View full profile
Lucy Barnes - upload your photo Lucy Barnes
Marketing Assistant
0 reviews

About Lucy No description set View full profile
Olly Nevard - upload your photo Olly Nevard
Lead Developer
0 reviews

About Olly No description set View full profile
Tom Cant - upload your photo Tom Cant
Lead Developer
0 reviews

About Tom No description set View full profile
Shaun Bokenham - upload your photo Shaun Bokenham
Web Developer
0 reviews

About Shaun No description set View full profile
Luke Oliff - upload your photo Luke Oliff
Web Developer
0 reviews

About Luke No description set View full profile
Yacob Abada - upload your photo Yacob Abada
Web Developer
0 reviews

About Yacob No description set View full profile
Steve Edwards - upload your photo Steve Edwards
Web Developer
0 reviews

About Steve No description set View full profile
George Waters - upload your photo George Waters
Web Developer
0 reviews

About George No description set View full profile
Greg Holmes - upload your photo Greg Holmes
Web Developer
0 reviews

About Greg No description set View full profile
Annabel Ashworth - upload your photo Annabel Ashworth
1 reviews

About Annabel No description set View full profile

Opening hours




.

Make an Enquiry