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Properties for sale
Properties for rent
Dec 01,2016
Minithumbdown
By:
Dec 01,2016
0 people found
this helpful
They didn't do the move-in inventory, saying that there was a fault in their system, but who knows for what reason they didn't do it, but fortunately (for us tenants) this was all at the landlord's damage. Also this Emma kept asking for viewings with little or no notice (after we told her we wouldn't allow less than 24 hours notice any more), until the last week, when we had already moved out - but hadn't returned the keys yet - she did viewings without even asking. They get 2 stars because befo...
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Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
sold my flat with another estate agent but Nick Roberts was on my journey with me checking up on the sale and making sure that if I needed to change estate agents , he could take over , just like to say that he was on the ball , very on his game , professional and helpful , knowing I had a back up was very comforting , Thankyou ....
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Oct 30,2016
Minithumbdown
By:
Oct 30,2016
2 people found
this helpful
Worst experience possible with Foxtons. Worst customer service I have ever experienced. Nothing but rude staff mainly the property management team who constantly make mistakes and then cover them up. It is not acceptable to not only make a huge number of mistakes and the try to pass on the blame but to talk to customers in such a rude manner is purely disgusting. I would not recommend foxtons ever to anyone....
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Oct 25,2016
Minithumbdown
By:
Oct 25,2016
1 people found
this helpful
The staff, perhaps not all but the agent I had particularly was very sneaky with details. First of all the move in date was incorrect and would not allow us to change as that is the date we 'agreed'. This is not true we just had made an offer on that day. The rent was then due to be paid on that date every month, they asked me to set the direct debit date 3 days prior as it takes a few days 'for the money to change over'. I asked wojld the money leave my account 3 days before, I was told no. Thi...
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Comment on agent fees
Ok
Was this helpful? Yes
Oct 13,2016
Minithumbdown
By:
Oct 13,2016
0 people found
this helpful
Hopeless, totally hopeless. Only interested in closing the deal and becomes unreachable after. When I decide to end the lease, their agents come barging into the home for viewing with prospective tenants just days after WITHOUT bothering to inform. After lease ends and they have to refund the initial deposit, instead of contacting you and verifying your bank account details for refund, they ask you to contact them instead. Incredible service....
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Was this helpful? Yes
Oct 12,2016
Minithumbdown
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Oct 12,2016
0 people found
this helpful
Not reachable, does not take the property in his best intrest as many landlord would like to have their property well taken care of. Just thinks about his fee , as does everyone at foxtons. Terrible company to work with, many relocation companies REFUSE to work with them because of their apalling lack of communication....
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Bad: never reachable Bad: doesn't care for the situation you are in ( no empathy) Bad: has been appealed to fix the property ( has still not been fixed) Bad: Even if you ask him, you leave him mails and voicemails he will NOT call you back. Even if he says he will. Bad: works on his own pace and the feeling we got from him is at his own pace. Bad: Same as above with answering the phone.
Was this helpful? Yes
Oct 05,2016
Minithumbdown
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Oct 05,2016
0 people found
this helpful
I will never ever rent with Foxtons, because they have no idea how to deal with customers, and they always seem to make decisions without asking the landlord. Worst experience I have ever had dealing with idiotic people. Avoid Avoid Avoid. Most stressful time I have had in my history of moving house. Trying to do them a favor and then they try to stub you in the back. These are the most inconsiderate people. I would never give a start to them but seems that the website doesn't allow that, that...
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Comment on agent fees
Extremely bad
Was this helpful? Yes
Oct 04,2016
Minithumbdown
By:
Oct 04,2016
1 people found
this helpful
Absolutely worst service I have ever received from an estate agent. Unhelpful, slow, arrogant and incompetent. Fell victim of their own success - avoid at all costs. Tried to rent out my flat with them. Took two weeks to respond to email asking to market it asap, refused to take keys on Saturday ("our office is only open for consultations on Saturday"), showed the flat to strangers with zero warning twice (catching me sleeping and in the shower), miscalculated my deposit and rent due ...
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Aug 15,2016
Minithumbdown
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Aug 15,2016
0 people found
this helpful
I'd been impressed by Tooting Foxtons previously, but Streatham foxtons were horrendous. Promised me they would get an offer within a week - then when I called a week and a half later to find out about viewings found out my contact had been on holiday and nothing had happened. They repeatedly told me there would be a viewing and didn't turn up - including 10am on a bank holiday sunday. They put up a sold sign in front of our building, only to take it down later that day when I enquired about it....
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What agent could do to change your mind?
the most expensive in the market
Comment on agent fees
the most expensive in the market
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
1 people found
this helpful
Recently I had a problem which required help from the agency. Daniel Green from New Malden Foxtons was very professional and patient, and gave me great support. Would recommend him to anyone....
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Was this helpful? Yes
Jul 28,2016
Minithumbdown
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Jul 28,2016
1 people found
this helpful
My experience with Foxtons was a nightmare from the very beginning. Luckily I signed a contract with a 6 months break clause, and I left the property as soon as I could. Since the first day that I moved in my new home with Foxtons I had issues. To begin with the cleaning status of the property was listed as professionally cleaned, but there was dust on several surfaces and the shower had stains that I had to clean. This was my first time renting in the UK, so I thought that I would have to l...
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What agent could do to change your mind?
Bad. Terrible.
Comment on agent fees
Bad. Terrible.
Was this helpful? Yes
Jul 15,2016
Minithumbup
By:
Jul 15,2016
0 people found
this helpful
Katharina was hugely helpful and very friendly indeed. Her hard work and focus on us as customers helped us get a price we were really pleased with. She always had time to speak to us, including on Sundays! Foxtons also took really beautiful photos of our home to help it sell. We would highly recommend both Katharina and Foxtons Surbiton....
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Was this helpful? Yes
Jun 29,2016
Minithumbup
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Jun 29,2016
0 people found
this helpful
I cannot recommend Mark highly enough... he is simply the very best real estate agent I have worked with in 30 years, in multiple cities and in multiple markets, he is genuinely very very good. Why do I say that? He achieved close to 30% higher than any other agent said was possible, which is always nice. He was always available. He was always positive and cheerful and optimistic. He is an incredibly creative problem solver. My sale was pretty complex in many ways, but nothing ever defeated...
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Was this helpful? Yes
May 27,2016
Minithumbup
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May 27,2016
0 people found
this helpful
Emily is friendly, swift, and professional - so grateful for her efforts and sense of urgency when arranging viewings, guiding us through the deposit, and the referencing process! Can't wait to move into the new place. Thank you....
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Comment on agent fees
Totally reasonable given the level of service.
Was this helpful? Yes
May 13,2016
Minithumbdown
By:
May 13,2016
1 people found
this helpful
Forced into having 2 valuations last week. I agreed on the basis it was free, once it was finished I was called by an aggressive lady who was trying to force me to sell. Rude staff and a disgraceful service. No thanks....
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Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
this helpful
From the valuation to the completed sale, we were kept well informed and up to date on the proceedings, Thanks for your professional outlook and effort Craig....
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Comment on agent fees
The fees are at the upper end of the scale but the job got done.
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
1 people found
this helpful
I have dealt with Joshua and have found him to be professional, dedicated and very helpful. He has been receptive to meeting requests and has efficiently helped me to let my properties. He returns calls promptly even when business hours are near to closing....
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Comment on agent fees
I think that the fees are a little bit expensive and that Foxtons should offer deals for landlords who do repeat letting and have more than 1 property let by Foxtons.
Was this helpful? Yes
Apr 11,2016
Minithumbdown
By:
Apr 11,2016
0 people found
this helpful
They are ok to deal with until you find a property and sign a contract. However once it's signed, they don't want to do anything with you. We had so many issues and when we contacted Foxtons about them they would mostly ignore our communication and it took months and months to resolve basic issues like kitchen sink blockage, broken gate locks etc. They don't even adhere to their own complaints procedure. They ignored our formal complaints as well and didn't reply until the Ombudsman told th...
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Was this helpful? Yes
Apr 11,2016
Minithumbdown
By:
Apr 11,2016
0 people found
this helpful
Without a doubt the worst service that I have ever experienced anywhere. Completely useless, rude, ignorant and do not care at all about their tenants. Do not use!...
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Comment on agent fees
Very expensive and service is atrocious
Was this helpful? Yes
Mar 23,2016
Minithumbup
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Mar 23,2016
0 people found
this helpful
Excellent service from Foxtons & in particular Alex. He couldn't have been more helpful & attentive. High street branches are not known for their personal touch, but I was really impressed, highly recommended!...
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Comment on agent fees
No fees, purchasing property.
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
Admo is a truly available patience and kind person. I've met him to buy a house and he's revealing himself really helpful for me. I believe he's one of the best agents I've met here in London. He's very knowledgeable on the subject, professional and competent because forthwith he has understood my needs and he's helping me how resolve them. With his accurate knowledge Thanks his accurate knowledges I'm sure soon I'll get my first house! Thank you Adamo!...
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Was this helpful? Yes
Mar 22,2016
Minithumbup
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Mar 22,2016
0 people found
this helpful
The sale of my flat was complicated by the fact that I was extending the Lease at the same time. Alice was very professional in dealing with all my queries as well as the buyers, constantly updating us and chasing our solicitors. It took longer to finalise due various hitches along the way but she was very encouraging and she worked tirelessly through out. I trusted her advice when needed and was very thankful to her and her team....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 22,2016
Minithumbup
By:
Mar 22,2016
1 people found
this helpful
Greg was superb from start to finish. We had ups and downs like any sale however Greg was helpful and professional throughout the process. I would thoroughly recommend Greg and Foxtons to anyone considering them. Many thanks again Greg....
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Comment on agent fees
I am a firm believer that you get what you pay for in life. Foxtons offer a premium service which I believe is good value for money. I would use them again.
Was this helpful? Yes
Mar 21,2016
Minithumbup
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Mar 21,2016
0 people found
this helpful
Very helpful team in Barnet. We could almost say that Adamo was the only estate agent in North London who acted professionally every time we met....
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Comment on agent fees
Big thumbs up on their service and trying to identify our requirements!
Was this helpful? Yes
Mar 19,2016
Minithumbup
By:
Mar 19,2016
0 people found
this helpful
I have know Adamo for more than four months. He has been extremely effective in terms of showing all the available apartments and properties for sale. He is polite and a very good organiser. He has managed my expectation well and I have managed to find the properties that I am interested in but unfortunately so far my offers have not been accepted. I will continue to keep working with Adamo and hope to find the right property soon....
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Comment on agent fees
Adamo is an excellent agent and keep you engaged with what he can offer. He is persistent and manages to fit into your schedule even though some times that may be over the weekend. Well done Adamo....
Was this helpful? Yes
Mar 18,2016
Minithumbup
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Mar 18,2016
0 people found
this helpful
I would like to thank Anjanee for her time and efforts in showing me flat which actually were suitable to my needs and requirements. All required information, assistance was provided quickly. Very helpful, always smiling and want to find a great property for you as soon as possible! Highly recommended!......
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Was this helpful? Yes
Mar 17,2016
Minithumbup
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Mar 17,2016
0 people found
this helpful
I had two viewings with Jonathan for new properties I indicated interest.Dealing with Jonathan has been my best experience so far with Foxtons. It was nice to deal with him, he really listened to what I was looking for and proposed me some other interesting options immediately after our viewings. At the end I decided not to move but I would definitely contact him again...
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Comment on agent fees
Competitive rates not the lowest but Foxtons offers good support and a has an excellent website and is great in presenting properties at their best
Was this helpful? Yes
Mar 17,2016
Minithumbup
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Mar 17,2016
0 people found
this helpful
We received absolutely wonderful service from agent Fin Quirke, he is very professional,punctual and helpful person. We would highly recommend Foxton and your great agent. Thank you for smooth and quick transaction with our house....
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Comment on agent fees
Agent fee is good. Everyone can afforded.
Was this helpful? Yes
Mar 16,2016
Minithumbup
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Mar 16,2016
0 people found
this helpful
Very impressed by the service and level of professionalism we received from our agent Vincent. He was extremely knowledgeable of the area we were searching in and made us feel at ease with his answers to our important questions. Would not hesitate to recommend him to people we know in future....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 16,2016
Minithumbup
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Mar 16,2016
0 people found
this helpful
Huge thanks to Ryan and Greg for their above-and-beyond support with a very complicated transaction (comprising three lawyers directly - one specialist, as well as a freeholder's solicitor. Their knowledge and experience meant that the sale was dealt with extremely efficiently; I am certain that it would otherwise have taken a lot longer and would have incurred significant additional cost. Much appreciated again guys....
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Comment on agent fees
Good pricing for experienced people.
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
53 40 187 157 239 18 99 7 48 67

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Foxtons

Individual Branch Awards

Kingston Upon Thames, KT6 4JL

Harrow, HA1 2AA

Twickenham, TW1 3LD

London, SW1V 2RA

London, W11 3HP

Pinner, HA5 3HR

London, SE3 9RQ

London, EC2A 3AA

London, W11 3HP

Guildford, GU1 3JQ

London, NW2 4NH

Woking, GU21 6XS

London, W4 2DW

London, NW8 6PL

London, SW3 4UD

London, SW7 3RD

London, W4 5BE

London, N8 8DH

London, NW3 6UA

London, E15 1EL

London, NW1 7AN

Kingston Upon Thames, KT1 1QT

Firm rankings



566 Chiswick High Road Branch
566 Chiswick High Road, London W4 5BE
(18)
Barnes
48 Barnes High Street, Barnes SW13 9LN
(0)
Barnet
98 High Street, Barnet EN5 5XQ
(3)
show all branches (63)
Barnet 2
98 High St, London EN5 5XQ
(3)
Battersea
168 Lavender Hill, London SW11 5TG
(21)
Beckenham
108 - 110 High St, Beckenham BR3 1EB
(4)
Brixton
506 - 508 Brixton Road, London SW9 8EN
(6)
Bromley
1 East Street, Bromley BR1 1EQ
(1)
Camden Town
120 Parkway, London NW1 7AN
(13)
Chiswick Headquarters
Building One, Chiswick Park, 556 Chiswick High Road, London W4 5BE
(4)
Clerkenwell
50-52 Clerkenwell Road, London EC1M 5PS
(10)
Crouch End
3-5 Crouch End Hill, London N8 8DH
(35)
Croydon
2 High Street, Croydon CR0 1YA
(0)
Crystal Palace
26 Westow Hill, London SE19 1TQ
(9)
Dulwich
29-35 Lordship Lane, London SE22 8EN
(11)
Ealing Common
54 The Mall, London W5 3NE
(17)
Earls Court
239 Old Brompton Road, London SW5 9HP
(3)
Earlsfield
390-392 Garratt Lane, London SW18 4HP
(0)
Enfield
37 The Town, Enfield EN2 6LA
(1)
Finchley
811 High Road, London N12 8JT
(7)
Fulham
55 Fulham Broadway, London SW6 1AE
(14)
Greenwich
326-328 Creek Rd, London SE10 9SW
(8)
Guildford
1-2 Trinity Gate, Epsom Road, Guildford GU1 3JQ
(19)
Hackney
302 - 304 Mare Street,, London E8 1HA
(5)
Hampstead
47 Heath Street, London NW3 6UA
(16)
Harrow
321 Station Road, Harrow HA1 2AA
(47)
Islington
355 - 357 Upper Street, London N1 0PD
(22)
Kingston Upon Thames
173-177 Clarence Street, Kingston Upon Thames KT1 1QT
(31)
London Bridge
94 Borough High Street, London Bridge SE1 1LL
(5)
Marylebone
27-31 Blandford Street, London W1U 3DN
(7)
Mayfair
92 Park Lane, London W1K 7TA
(12)
Muswell Hill
222 Muswell Hill Broadway, London N10 3SH
(6)
New Malden
178 High Street, New Malden KT3 4ES
(1)
Notting Hill
91-95 Notting Hill Gate, London W11 3HP
(20)
Notting Hill
90 Notting Hill Gate, London W11 3HP
(18)
Office 1
73-79 Balham High Road, London SW12 9AP
(19)
Office 24
9 Lee Road, London SE3 9RQ
(20)
Office 3
Unit 220 Canada Square, London E14 5NN
(53)
Office 36
2-6 Station Parade, London NW2 4NH
(10)
Office 4
225a Chiswick High Road, London W4 2DW
(11)
Pimlico & Westminster
166 Vauxhall Bridge Road,, London SW1V 2RA
(18)
Pinner
33-35 Bridge Street, Pinner HA5 3HR
(38)
Putney
175 Putney High Street, London SW15 1RT
(24)
Richmond
27a The Quadrant, Richmond TW9 1EZ
(15)
Ruislip
136 High Street, Ruislip HA4 8LL
(5)
Shepherds Bush
30-32 Shepherds Bush Green, London W12 8PH
(4)
Shoreditch
86 - 90 Curtain Road, London EC2A 3AA
(29)
Sloan Square
44-46 Kings Road, London SW3 4UD
(17)
South Kensington
94 Old Brompton Road, London SW7 3RD
(17)
St Johns Wood
98 St John's Wood Terrace, London NW8 6PL
(20)
Stoke Newington
28-30 Stoke Newington Church Street, London N16 0LU
(0)
Stratford
9 The Grove, London E15 1EL
(10)
Streatham
82 Streatham High Street, London SW16 1BS
(7)
Surbiton
37 Victoria Road, Kingston Upon Thames KT6 4JL
(17)
Temple Fortune
1117 Finchley Road, London NW11 0BQ
(11)
Tooting
47 - 49 Mitcham Rd, London SW17 9PB
(1)
Twickenham
20-24 York Street, Twickenham TW1 3LD
(33)
Walthamstow
183-185 Hoe Street, Walthamstow E17 3AP
(0)
Wapping
75 Wapping High Street, London E1W 2YN
(1)
West End
137 - 144 High Holborn, London WC1V 6PL
(0)
West Hampstead
128-130 West End Lane, London NW6 1SA
(0)
Wimbledon
55 Wimbledon Hill Road, London SW19 7QW
(29)
Woking
1 Mercia Walk, Woking GU21 6XS
(36)

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