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Foxtons

566 Chiswick High Road
London
Greater London
W4 5BE

020 7973 2020



Properties for Sale
Properties to Rent

“Review of Foxtons estate agents specially Stratford...”

May 14,2019
Minithumbdown
By: 'Abbaflower'
May 14,2019
0 people found
this helpful
The worse estate agency The agents were imposing,unprofessional, manipulative,rude, uncaring etc etc overall a waste of time I wouldn't ever recommend this agency at least the Stratford branch one to anyone if you have a problem they don't call you back leave you ...
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Comment on agent fees
Bad
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“Poor customer service...”

May 13,2019
Minithumbdown
By: 'HateFoxtons'
May 13,2019
0 people found
this helpful
This agency is best to avoid. Having rented a flat from them for several years and never missing a single payment they still treated us as if we were tenants from hell. They never answer any calls nor they call you back....
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“Rip off artists...”

Apr 24,2019
Minithumbdown
By: 'Troll'
Apr 24,2019
1 people found
this helpful
I contacted Foxtons to market my property on let only basis. They found me a long term tenant who has been in the property for nearly two years. The fees are absolutely ridiculous - they charge you 9% of your monthly rent for altering a bit ...
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Comment on agent fees
Agents fees very high!
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“Don't buy new development from Foxtons - go direct or use another agency...”

Apr 19,2019
Minithumbdown
By: 'Stella'
Apr 19,2019
0 people found
this helpful
Have been trying to buy a Bellway property at the Acton Square development through Foxtons in Shepherds Bush. Absolutely useless service from Foxtons. Did nothing but harass me at the start of the search to the point of it being unbearable to speak to this ...
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“Useless and uninterested staff...”

Apr 17,2019
Minithumbdown
By: 'Mel'
Apr 17,2019
1 people found
this helpful
This has been the worst service I have experienced in 5 years renting in London. Viral's incompetence and lack of interest in doing his job has made the whole experience of moving out and getting the deposit back frustrating and slow. After storage of my personal ...
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“Mr...”

Apr 02,2019
Minithumbup
By: 'Ramin'
Apr 02,2019
0 people found
this helpful
Isabella from the Pinner office was extemely nice and helpful with my property search and helped alot. Super happy with the service I received....
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“Wish I could give them 0 stars...”

Mar 24,2019
Minithumbdown
By: 'Des'
Mar 24,2019
0 people found
this helpful
I'm renting a flat through them, and it's managed by them. They did not check the property before giving me the keys, did not get it clean (at all). I had to can them to say the property had not been cleaned. They didn't apologise. ...
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“Discourteous, inconsiderate....”

Mar 20,2019
Minithumbdown
By: 'Nope'
Mar 20,2019
1 people found
this helpful
My property was managed by the landlord who was great throughout. Foxtons's involvement was literally to list and let the flat, so their involvement basically started after we announced we were moving away and thus had no potential monetary value to them. Over the course ...
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Comment on agent fees
Pretty narked at paying checking and processing fees to these ijits. They sure as hell didn't deliver any value to me.
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“Above all expectations, a great experience...”

Feb 21,2019
Minithumbup
By: 'Wiston H'
Feb 21,2019
0 people found
this helpful
The best experience ever with State Agents, Foxtons has exceeded by far all our expectations, and ticked ✔️ all the boxes. I was looking for a flat to rent with my family and from the very first time I spoke by phone with Mr. Konrad to ...
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Comment on agent fees
Good
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“Poor Service...”

Jan 22,2019
Minithumbdown
By: 'T Hennessey'
Jan 22,2019
0 people found
this helpful
Their service in lettings is diabolical. They do not help in the slightest and be wary of them not giving back deposits when the property was cleaned and better than when we moved into the property....
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Comment on agent fees
Paid over the odds for a property that was in a slum condition.
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“Terrible...”

Jan 18,2019
Minithumbdown
By: 'Harry'
Jan 18,2019
1 people found
this helpful
Avoid at all costs otherwise you'll end up paying a huge cost They're great at showing you around properties but once you've signed up, it's a different story. They have an online system to report faults with the property, which they never respond to. For ...
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Comment on agent fees
Bad
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“AVOID AVOID AVOID...”

Jan 01,2019
Minithumbdown
By: 'Mo'
Jan 01,2019
2 people found
this helpful
Branch manager William Campbell said give me the Keys to my property and he will sell it but I refused as I ask him would he trust me with the Keys to his car and he said No so why should I trust with my ...
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Comment on agent fees
BAD
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“Terrible letting agent - avoid...”

Dec 20,2018
Minithumbdown
By: 'Clark'
Dec 20,2018
1 people found
this helpful
Avoid Foxtons Balham at all costs and do no dealings with their Lettings manager*. They do not care about their tenants. Their presentation is a facade for gross incompetency. At the end of our tenancy their incompetence was made apparent to us. They organised for ...
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“Shameless...”

Dec 20,2018
Minithumbdown
By: 'Disappointed'
Dec 20,2018
0 people found
this helpful
Horrible horrible service. The viewing was incredibly rushed, barely had time to see anything properly or ask questions. I set an entire day aside to take my time and they just took me to a few places that they hadnt been able to sell in ...
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“Bordering on harassment!...”

Nov 27,2018
Minithumbdown
By: 'Anonymous'
Nov 27,2018
1 people found
this helpful
3 months prior to renewing our lease the agent constantly called us 1-2 times per day for around 2 weeks despite being told both myself and my partner work freelance. We don't work in an office so aren't available to answer our phones or emails immediately, we ...
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Comment on agent fees
We were never made aware of the renewal fee until it had been invoiced.
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“They should be locked up....”

Nov 23,2018
Minithumbup
By: 'Marc'
Nov 23,2018
6 people found
this helpful
I read a review posted on 19th October from a tenant who had problems with Foxtons. There is something pathological and corrupt about this awful company. Anyone offering to rent their property through Foxtons should beware. Anyone wanting to rent through Foxtons should walk away. ...
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Comment on agent fees
My understanding is that they take nearly a third of the rent, and do nothing in return. I would describe Foxtons as thieves in suits. If you are considering renting in Brixton, go find a local agent (small) who knows their local area, and who relies on their long-term reputation. Do not go anywhere near this awful, awful company.
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“Horrible scam Foxton is doing...”

Nov 07,2018
Minithumbdown
By: 'Marius'
Nov 07,2018
2 people found
this helpful
The worst experience possible, lack of professionalism from both the agents we worked with (Raxma and Olivia- Foxton Sloane Square). They were alywas late for viewings and had a bad attitude, never remembered previous discussions and decisions we had. We decided on a property and ...
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“Lost Keys, Misinformation and General Negligence...”

Nov 02,2018
Minithumbdown
By: 'David'
Nov 02,2018
4 people found
this helpful
I can't express in words how disappointed I was by the service I received through Foxtons and the negative impact their actions had on my tenancy and my life. I had often heard bad things about them in the past and so when I happened ...
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“Most unhelpful people ......”

Nov 01,2018
Minithumbdown
By: 'Tenant'
Nov 01,2018
2 people found
this helpful
I have been renting flats for over 10 years and this is probably the worst experience I got. Our Foxtons agent is unresponsive, uncaring and tries every chance he's got to avoid dealing with our problem. It could even be a safety issue, he would find ...
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Comment on agent fees
Most expensive on the market... if they were good, I wouldn't mind. But they are not.
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“The worse experience in my life...”

Nov 01,2018
Minithumbdown
By: 'Leo! im not afraid putting my name here'
Nov 01,2018
2 people found
this helpful
I came to the flat I rented and everything was dirty unhygienic and broken. Bed and sofa have stained. Broken beds and everything is not right and the agent doesn't even respond until I had to find a lawyer. Don't ever use Foxtons...
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“Horrendous experience...”

Oct 30,2018
Minithumbdown
By: 'Shoreditch Foxtons Tenants'
Oct 30,2018
1 people found
this helpful
Worst estate agent experience/renting I've ever had. Fees were high and we essentially paid that money to be lied to, have keys go missing, and generally get terrible treatment by Foxtons on all fronts. We had to chase at least 4-5 times to get ...
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“Rented me an unsafe property...”

Oct 22,2018
Minithumbdown
By: 'Charlie'
Oct 22,2018
2 people found
this helpful
This foxtons rented me an unsafe property and it didn't even have heating. After months of issues and constant problems I threatened to sue them. I got an out of court settlement of half the rent paid but still lost thousands because of foxtons bad ...
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Comment on agent fees
Bad
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“AWFUL EXPERIENCE...”

Oct 20,2018
Minithumbdown
By: 'Ben'
Oct 20,2018
2 people found
this helpful
ABSOLUTE INCOMPETENCE - Never again, they made little of no effort to sell the flat before telling us to reduce it by 10%, they brought people round without giving any warning, catching us unawares twice and they booked in viewings regularly and never showed up. They ...
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Comment on agent fees
EXORBITANT - they are 50% more expensive than other high street agents and about half as good.
Was this helpful? Yes

“Unhelpful, uncaring and the worst level of service imagineable...”

Oct 19,2018
Minithumbdown
By: 'Angrytenant'
Oct 19,2018
4 people found
this helpful
When we entered the house the condition was ridiculous, the entire negotiation, signature and move in process was a nightmare with Foxton's and don't even try to get anything fixed! They left us inhumane amounts of time with major issues and we had to report ...
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Comment on agent fees
Bad
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“Horrific...”

Oct 11,2018
Minithumbdown
By: 'Upset'
Oct 11,2018
4 people found
this helpful
Honestly the worst estate agent experience/renting I've ever had. We were lied to by the agent on multiple issues, the flat was not ready to move into on the start date of the contract, Foxtons not only conducted themselves poorly but were also in ...
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Comment on agent fees
Fees were high and we essentially paid that money to be lied to, have keys go missing, not be able to move in on the check in date, and generally get terrible treatment by Foxtons on all fronts
Was this helpful? Yes
By: Nicholas
Apr 16, 2019
View all comments (1)
I wouldn’t use them anymore as such a bad service and customer service. They just want their commission. Poor quality and was a nightmare before leaving the flat as they were calling and messaging every day 2.5 months before we left to show the flat. I was really unhappy since middle term of my contract. Thank you for reading ...

“Most terrible service - they are a bully...”

Oct 11,2018
Minithumbdown
By: 'JH'
Oct 11,2018
2 people found
this helpful
When I first came to the house the property was uncleaned. There were items from past tenants including expired food, dirty bed sheet. That was not how your contract promised to give the house to me.I have to wait 3 days until cleaners are coming ...
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Comment on agent fees
They dont worth a penny
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“heartfelt gratitude from two Chinese students...”

Oct 04,2018
Minithumbup
By: 'Livia Gan'
Oct 04,2018
0 people found
this helpful
As two international students from China and two mothers of two little children, my friend and I would like to express our heartfelt gratitude to our agent Moses Kazibwe. Throughout this whole process, Moses has been really helpful. He contacted us via e-mails and phone ...
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“No service just money minded bunch of liars...”

Sep 14,2018
Minithumbdown
By: 'Doesitmatter'
Sep 14,2018
3 people found
this helpful
Customer Letting Servies can' t read, don't listen act in contradiction which their own agreements, can't transfer money same day without charging a fee, din't even know the difference between plus and minus. No service , just money grabbing liars and cheaters,! Never ever use them....
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Comment on agent fees
Very Bad
Was this helpful? Yes

“Not an easy sell!...”

Sep 12,2018
Minithumbup
By: 'Nando'
Sep 12,2018
0 people found
this helpful
This was never going to be easy but Greg was always at the end of that phone call! Answered queries and made all the arrangements as required. Thanks Greg!...
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Comment on agent fees
Arranged up front and we were happy
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“Not an easy sell!...”

Sep 12,2018
Minithumbup
By: 'Nando'
Sep 12,2018
0 people found
this helpful
This was never going to be easy but Greg was always at the end of that phone call! Answered queries and made all the arrangements as required. Thanks Greg!...
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Comment on agent fees
Arranged up front and we were happy
Was this helpful? Yes

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
56 51 199 225 247 19 100 13 48 79

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 3:41 PM 03/12/2015 by allAgents

Awards won by Foxtons

Individual Branch Awards

Kingston Upon Thames, KT6

Harrow, HA1

Twickenham, TW1

London, SW1V

London, W11

Pinner, HA5

London, SE3

London, EC2

Guildford, GU1

London, NW2

Woking, GU21

London, NW8

London, N8

London, E15

London, NW1

Kingston Upon Thames, KT1


Balham
73-79 Balham High Road, London SW12 9AP
(22)
Barnes
48 Barnes High Street, Barnes SW13 9LN
(0)
Barnet
98 High Street, London EN5 5XQ
(6)
show all branches (68)
Battersea
168 Lavender Hill, London SW11 5TG
(23)
Beckenham
108 - 110 High St, London BR3 1EB
(5)
Blackheath
9 Lee Road, London SE3 9RQ
(22)
Brixton
506 - 508 Brixton Road, London SW9 8EN
(9)
Bromley
1 East Street, London BR1 1EQ
(1)
Camden
120 Parkway, London NW1 7AN
(14)
Canary Wharf
Unit 2, 20 Canada Square, London E14 5NN
(55)
Chiswick
225a Chiswick High Road, London W4 2DW
(19)
Clerkenwell
50-54 Clerkenwell Road, London EC1M 5PS
(10)
Crouch End
3-5 Crouch End Hill, London N8 8DH
(35)
Croydon
2 High Street, London CR0 1YA
(2)
Crystal Palace
26 Westow Hill, London SE19 1RX
(11)
Dulwich
29-35 Lordship Lane, London SE22 8EW
(11)
Ealing
54 The Mall, London W5 3NE
(19)
Earls Court
239 Old Brompton Road, London SW5 9HP
(5)
Earlsfield
390-392 Garratt Lane, London SW18 4HP
(0)
Enfield
37 The Town, Enfield EN2 6LA
(2)
Fulham
345 Fulham Palace Road, London SW6 6TD
(2)
Fulham Broadway
55 Fulham Broadway, London SW6 1AE
(20)
Greenwich
326-328 Creek Road, London SE10 9SW
(10)
Guildford
1-2 Trinity Gate, Epsom Road, Guildford GU1 3JQ
(20)
Hackney
302 - 304 Mare Street, London E8 1HA
(5)
Hampstead
47 Heath Street, London NW3 6UA
(20)
Harrow
321 Station Road, Harrow HA1 2AA
(49)
Head Office
566 Chiswick High Road, London W4 5BE
(28)
Islington
355 Upper Street, London N1 0PD
(27)
Kingston
173-177 Clarence Street, London KT1 1QT
(36)
London Bridge
94 Borough High Street, London SE1 1LL
(6)
Loughton
199 High Road, London IG10 4LF
(0)
Maida Vale
30 Clifton Road, London W9 1ST
(1)
Marylebone
27-31 Blandford Street, London W1U 3DN
(7)
Muswell Hill
222 Muswell Hill Broadway, London N10 3SH
(9)
New Malden
178 High Street, London KT3 4ES
(1)
North Finchley
811 High Road, London N12 8JT
(8)
Notting Hill
90 Notting Hill Gate, London W11 3HP
(41)
Park Lane
92 Park Lane, London W1K 7TA
(13)
Peckham
218-220 Rye Lane, London SE15 4NL
(2)
Pimlico & Westminster
166 Vauxhall Bridge Road,, London SW1V 2RA
(20)
Pinner
33-35 Bridge Street, London HA5 3HR
(40)
Putney
175 Putney High Street, London SW15 1RT
(28)
Richmond
27a The Quadrant, London TW9 1EZ
(15)
Ruislip
136 High Street, London HA4 8LL
(6)
Shepherds Bush
30-32 Shepherds Bush Green, London W12 8PH
(5)
Shoreditch
86 - 90 Curtain Road, London EC2A 3AA
(35)
Sloane Square
44-46 Kings Road, London SW3 4UD
(22)
South Kensington
94 Old Brompton Road, London W4 5BE
(21)
St Johns Wood
98 St John\'s Wood Terrace, London NW8 6PL
(20)
Stoke Newington
28-30 Stoke Newington Church Street, London N16 0LU
(0)
Stratford
9 The Grove, London E15 1EL
(13)
Streatham
82 Streatham High Street, London SW16 1BS
(8)
Surbiton
37 Victoria Road, London KT6 4JL
(17)
Sutton
46-50 High Street, London SM1 1HY
(2)
Temple Fortune
1117 Finchley Road, London NW11 0BQ
(11)
Tooting
47 - 49 Mitcham Rd, London SW17 9PB
(2)
Twickenham
20-24 York Street, Twickenham TW1 3LD
(35)
Vauxhall
1-5 Wandsworth Road, London SW8 2LN
(0)
Walthamstow
183-185 Hoe Street, London E17 3AP
(1)
Wapping
75 Wapping High Street, London E1W 2YN
(1)
Wembley
451-453 High Road, London HA9 7AF
(0)
West End London
137 - 144 High Holborn, London WC1V 6PL
(3)
West Hampstead
128-130 West End Lane, London NW6 1SA
(0)
Willesden Green
2-6 Station Parade, London NW2 4NH
(11)
Wimbledon
55 Wimbledon Hill Road, London SW19 7QW
(32)
Woking
1 Mercia Walk, Wolsey Place, Woking GU21 6XS
(36)
Wood Green
156-158 High Road, London N22 6EB
(3)


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