Foxtons
3.4/5, 1059 reviews
62% recommended
82% sales valuation accuracy
84% sales fee satisfaction
We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge. show more We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 84% £32,000 £2,370,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
56 52 204 241 247 19 101 13 47 79
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Very impressed with the service received from......”

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Jan 21,2020
Minithumbup
By: 'Margaret'
Jan 21,2020
0 people found
this helpful
Very impressed with the service received from the letting team in Bromley, they were efficient & professional. Agent was helpful, and had excellent customer service skills....
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“I recommend this agent Foxton very professio......”

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Jan 13,2020
Minithumbup
By: 'Rafal'
Jan 13,2020
0 people found
this helpful
I recommend this agent Foxton very professional and helpful in arranging the flat, delivery of documents and great contact you can see that he does what he likes...
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“BE AWARE! No matter what you do, FOXTONS will take ......”

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Nov 06,2019
Minithumbdown
By: 'Abir'
Nov 06,2019
2 people found
this helpful
BE AWARE! No matter what you do, FOXTONS will take away a big chunk of your deposit if not all. I can't say enough about those people who protect and cover themselves well. Playing dirty games on tenants to deduct from their deposit under fake ...
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Comment on agent fees
Bad
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By: PAUL JAMES TALBOTT
Jan 26, 2020
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BE CAREFUL, IN LONDON AS IN SICILY THERE ARE MAFIOSI BANDS. ONE OF THE MOST FAMOUS IS THIS REAL ESTATE AGENT OF LONDON. IF THEY CAN SINK YOU, THEY WILL DO IT WITHOUT ANY DOUBT. Run away from hyenas quickly! ...

“Rotten floor and BLACK mould and more...”

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Nov 03,2019
Minithumbdown
By: 'christian breinholt'
Nov 03,2019
2 people found
this helpful
This was a 5-star review, because we were asked to make one before we moved into the flat. This also explains why there are so many five-star reviews of Foxtons, and of Shaun Walker. Agent: Shaun Walker (Putney office) Property Manager: Jason Chu (head office) ...
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“Agent of choice - Zak...”

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Oct 31,2019
Minithumbup
By: 'Sharon'
Oct 31,2019
1 people found
this helpful
Zak helped us find the perfect apartment. With my employment I have to move every 6-12 months and found Zak to be the most helpful and knowledgeable agent to date. Very professional and extremely efficient. A big thank you for taking away the stress....
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“I wouldn't never suggest Foxtons...”

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Oct 14,2019
Minithumbdown
By: 'Eleonora Losi'
Oct 14,2019
0 people found
this helpful
I am a landlord highly disappointed about Foxtons's (or I should say agents) behaviors. Since Brexit started, we dealt with a couple of real estate agencies and Foxtons has been the worst. I understand they are driven just from money and commissions; however it doesn't ...
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“So far I'm very disappointed with the whole s......”

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Oct 09,2019
Minithumbdown
By: 'Gary Mellor'
Oct 09,2019
1 people found
this helpful
So far I'm very disappointed with the whole service I've received. They expect you to jump through their hoops to rent from them, as soon as they have your money they disappear. At the outset I gave a long list of things that needed addressing, ...
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“Three weeks of lies...”

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Oct 03,2019
Minithumbdown
By: 'Amy Matthews'
Oct 03,2019
0 people found
this helpful
All of our conditions were dropped from our offer with no real explanation except that we discussed it twice and we were told “the second time this wasn't mentioned”. This is very sneaky as we are not estate agents, just four young professionals so just ...
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“No communication unless they want something....”

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Sep 25,2019
Minithumbdown
By: 'Phillip Overton'
Sep 25,2019
1 people found
this helpful
Rude, pushy, and useless. Didn't leave us alone when trying to renew our tennency but wouldn't deal with us when we tried to get our £2.5k deposit returned despite agreeing on deductions. Still not returned 3 weeks after leaving the property....
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“On June 26, 2019 my sister received a phone c......”

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Sep 19,2019
Minithumbdown
By: 'Rebekah Maccow'
Sep 19,2019
0 people found
this helpful
On June 26, 2019 my sister received a phone call from Martin Debrah, Letting Manager saying, that 'the landlord changed her mind.' Shortly after, I called to speak to Martin as I was in shock. I said to, 'Martin what's going on.' He advised that ...
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“Foxtons does not care about safety and well being of their tenants!...”

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Sep 03,2019
Minithumbdown
By: 'Carlos Enrique Perez'
Sep 03,2019
0 people found
this helpful
Having been a client in the past from Knight Frank I would never again rent anything under Foxtons... They do not care about their tenants moving in to to a flat that is not up to the minimum basic standards and law requirements of safety ...
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“Flawless service and staff...”

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Aug 23,2019
Minithumbup
By: 'Toni Ward'
Aug 23,2019
0 people found
this helpful
This is my second time renting a property and I was wary about it due to previous experience with another Estate agents messing me around and making my rent experience hell, always check google reviews! I inquired a beautiful property I found on Zoopla, and ...
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“Beware if you are an international client. Th......”

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Aug 22,2019
Minithumbdown
By: 'Ellie N'
Aug 22,2019
2 people found
this helpful
Beware if you are an international client. This company has one bottom line: to make money. They do not value relationship or client needs. Any advantage they can take, they will. Greedy and only working for commission (especially Danielle Edwards), beware....especially if you are ...
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“Full disclosure - I did not rent a flat with ......”

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Aug 22,2019
Minithumbdown
By: 'Max Yuzhnyy'
Aug 22,2019
1 people found
this helpful
Full disclosure - I did not rent a flat with them because the experience was horrible from the first phone call. I was assigned to * and, after bombarding me with questions for 20 minutes, he then told me that my requests were unreasonable and that I ...
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“If i could give them a 0 I would. First of al......”

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Jul 29,2019
Minithumbdown
By: 'eusti runner'
Jul 29,2019
2 people found
this helpful
If i could give them a 0 I would. First of all they lied to us when we went to see the flat. They said there was no service charge, and the electrical appliances were brand new. The washing machine broke a week into the tenancy, ...
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“Worst estate agent that I ever dealt with, th......”

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Jul 17,2019
Minithumbdown
By: 'Miguel'
Jul 17,2019
1 people found
this helpful
Worst estate agent that I ever dealt with, they only care about you paying the rent afterwards they basically ignore you in a way that is not even polite....
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“Harrow Where People are People...”

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Jul 05,2019
Minithumbup
By: 'Kerisha Francois Kastner'
Jul 05,2019
0 people found
this helpful
Charlotte was a God Send from the word go. She went above and beyond to make sure we got exactly what we were looking for, she was always persistent, communicative, professional and polite. Charlotte was not just a letting agent she was someone who showed ...
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“Worst property experience in 24 years. The mo......”

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Jun 29,2019
Minithumbdown
By: 'Michael Smith'
Jun 29,2019
0 people found
this helpful
Worst property experience in 24 years. The most unresponsive, unprofessional, poorly trained, disorganised, discourteous and criminally irresponsible company I have ever dealt with. You will not find a more painful property experience anywhere. Replies to emails take weeks or just don't come. No one answers voicemails. ...
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“Short let ripoff...”

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Jun 27,2019
Minithumbdown
By: 'Leigh Brimley'
Jun 27,2019
3 people found
this helpful
Took a short let for a 5 week break on London. Huge mistake. They advertise short let as a way to stay over hotels or air bnb. Firstly the apartment lacked most basic necessities such as microwave or any cleaning tools or supplies. They supply nothing, ...
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By: T
Aug 19, 2019
View all comments (1)
The SAME thing happened to me! Are they paying people to write good reviews? I have no heard of a single person who has had a decent experience with them. I am still living in a filthy apartment (which they promised would be cleaned by move-in time). I call them every day to follow-up; 5 weeks in, no response and no solution. If anyone is thinking of dealing with Foxtons, I urge them to not put themselves through the miserable experience. ...

“Thanks for everything Preet Adhikari one of t......”

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Jun 25,2019
Minithumbdown
By: 'Alin stan'
Jun 25,2019
0 people found
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Thanks for everything Preet Adhikari one of the best agents👌🏻And the most beautiful properties what I see with Foxtons thank you Again...
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“Excellent service...”

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Jun 19,2019
Minithumbup
By: 'RHP'
Jun 19,2019
0 people found
this helpful
I have just bought my property through Foxtons Chiswick and found the service to be excellent. Gary Runnels was the agent who dealt with the sale. He was very professional, efficient and helpful....
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Comment on agent fees
n/a
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“Don't signe a long tenancy agreement...”

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May 28,2019
Minithumbdown
By: 'Speranta'
May 28,2019
1 people found
this helpful
I had a 3 year contract with Foxtons, after 1,5year I wanted to move out because I couldn't affor it anymore. I gave them 3 months notice so they could find a new tenant. I paid all my rent, also 240£/cleaning fee for 1 bedroom flat, 165£/check out ...
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“Mangment...”

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May 28,2019
Minithumbdown
By: 'Renis'
May 28,2019
2 people found
this helpful
i have property from Foxton in Putney, their management service is terrible, the worst from any estate agent i do not recommend to anyone, and if they come to do the repair, they expect you not the landlord to pay the bill, i am very ...
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“Waste of Time...”

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May 28,2019
Minithumbdown
By: 'waste of time'
May 28,2019
0 people found
this helpful
As my family have bought/sold properties with Foxtons around the Uk, I assumed using them for rental would be ideal. The representative in Brixton was so unprofessional, he didn't even put our offers through because they were too low for his liking... I had ...
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Comment on agent fees
Not sure what they were, but would not have paid them for the agent who showed us around.
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“Review of Foxtons estate agents specially Stratford...”

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May 14,2019
Minithumbdown
By: 'Abbaflower'
May 14,2019
0 people found
this helpful
The worse estate agency The agents were imposing,unprofessional, manipulative,rude, uncaring etc etc overall a waste of time I wouldn't ever recommend this agency at least the Stratford branch one to anyone if you have a problem they don't call you back leave you ...
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Comment on agent fees
Bad
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“Poor customer service...”

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May 13,2019
Minithumbdown
By: 'HateFoxtons'
May 13,2019
3 people found
this helpful
This agency is best to avoid. Having rented a flat from them for several years and never missing a single payment they still treated us as if we were tenants from hell. They never answer any calls nor they call you back....
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“Rip off artists...”

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Apr 24,2019
Minithumbdown
By: 'Troll'
Apr 24,2019
2 people found
this helpful
I contacted Foxtons to market my property on let only basis. They found me a long term tenant who has been in the property for nearly two years. The fees are absolutely ridiculous - they charge you 9% of your monthly rent for altering a bit ...
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Comment on agent fees
Agents fees very high!
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“Don't buy new development from Foxtons - go direct or use another agency...”

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Apr 19,2019
Minithumbdown
By: 'Stella'
Apr 19,2019
0 people found
this helpful
Have been trying to buy a Bellway property at the Acton Square development through Foxtons in Shepherds Bush. Absolutely useless service from Foxtons. Did nothing but harass me at the start of the search to the point of it being unbearable to speak to this ...
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“Useless and uninterested staff...”

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Apr 17,2019
Minithumbdown
By: 'Mel'
Apr 17,2019
1 people found
this helpful
This has been the worst service I have experienced in 5 years renting in London. Viral's incompetence and lack of interest in doing his job has made the whole experience of moving out and getting the deposit back frustrating and slow. After storage of my personal ...
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“Mr...”

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Apr 02,2019
Minithumbup
By: 'Ramin'
Apr 02,2019
0 people found
this helpful
Isabella from the Pinner office was extemely nice and helpful with my property search and helped alot. Super happy with the service I received....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:41 PM 03/12/2015 by allAgents

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