Foxtons
3.5/5, 1049 reviews
62% recommended
82% sales valuation accuracy
84% sales fee satisfaction
We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge. show more We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 84% £32,000 £2,370,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
56 51 201 233 247 19 101 13 48 80
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Flawless service and staff...”

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Aug 23,2019
Minithumbup
By: 'Toni Ward'
Aug 23,2019
0 people found
this helpful
This is my second time renting a property and I was wary about it due to previous experience with another Estate agents messing me around and making my rent experience hell, always check google reviews! I inquired a beautiful property I found on Zoopla, and ...
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“Beware if you are an international client. Th......”

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Aug 22,2019
Minithumbdown
By: 'Ellie N'
Aug 22,2019
1 people found
this helpful
Beware if you are an international client. This company has one bottom line: to make money. They do not value relationship or client needs. Any advantage they can take, they will. Greedy and only working for commission (especially Danielle Edwards), beware....especially if you are ...
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“Full disclosure - I did not rent a flat with ......”

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Aug 22,2019
Minithumbdown
By: 'Max Yuzhnyy'
Aug 22,2019
0 people found
this helpful
Full disclosure - I did not rent a flat with them because the experience was horrible from the first phone call. I was assigned to Ata Hassan-Pour-Shater and, after bombarding me with questions for 20 minutes, he then told me that my requests were unreasonable and ...
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“If i could give them a 0 I would. First of al......”

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Jul 29,2019
Minithumbdown
By: 'eusti runner'
Jul 29,2019
2 people found
this helpful
If i could give them a 0 I would. First of all they lied to us when we went to see the flat. They said there was no service charge, and the electrical appliances were brand new. The washing machine broke a week into the tenancy, ...
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“Worst estate agent that I ever dealt with, th......”

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Jul 17,2019
Minithumbdown
By: 'Miguel'
Jul 17,2019
1 people found
this helpful
Worst estate agent that I ever dealt with, they only care about you paying the rent afterwards they basically ignore you in a way that is not even polite....
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“Harrow Where People are People...”

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Jul 05,2019
Minithumbup
By: 'Kerisha Francois Kastner'
Jul 05,2019
0 people found
this helpful
Charlotte was a God Send from the word go. She went above and beyond to make sure we got exactly what we were looking for, she was always persistent, communicative, professional and polite. Charlotte was not just a letting agent she was someone who showed ...
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“Short let ripoff...”

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Jun 27,2019
Minithumbdown
By: 'Leigh Brimley'
Jun 27,2019
3 people found
this helpful
Took a short let for a 5 week break on London. Huge mistake. They advertise short let as a way to stay over hotels or air bnb. Firstly the apartment lacked most basic necessities such as microwave or any cleaning tools or supplies. They supply nothing, ...
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By: T
Aug 19, 2019
View all comments (1)
The SAME thing happened to me! Are they paying people to write good reviews? I have no heard of a single person who has had a decent experience with them. I am still living in a filthy apartment (which they promised would be cleaned by move-in time). I call them every day to follow-up; 5 weeks in, no response and no solution. If anyone is thinking of dealing with Foxtons, I urge them to not put themselves through the miserable experience. ...

“Thanks for everything Preet Adhikari one of t......”

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Jun 25,2019
Minithumbdown
By: 'Alin stan'
Jun 25,2019
0 people found
this helpful
Thanks for everything Preet Adhikari one of the best agents👌🏻And the most beautiful properties what I see with Foxtons thank you Again...
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“Excellent service...”

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Jun 19,2019
Minithumbup
By: 'RHP'
Jun 19,2019
0 people found
this helpful
I have just bought my property through Foxtons Chiswick and found the service to be excellent. Gary Runnels was the agent who dealt with the sale. He was very professional, efficient and helpful....
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Comment on agent fees
n/a
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“Don't signe a long tenancy agreement...”

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May 28,2019
Minithumbdown
By: 'Speranta'
May 28,2019
1 people found
this helpful
I had a 3 year contract with Foxtons, after 1,5year I wanted to move out because I couldn't affor it anymore. I gave them 3 months notice so they could find a new tenant. I paid all my rent, also 240£/cleaning fee for 1 bedroom flat, 165£/check out ...
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“Mangment...”

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May 28,2019
Minithumbdown
By: 'Renis'
May 28,2019
2 people found
this helpful
i have property from Foxton in Putney, their management service is terrible, the worst from any estate agent i do not recommend to anyone, and if they come to do the repair, they expect you not the landlord to pay the bill, i am very ...
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“Waste of Time...”

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May 28,2019
Minithumbdown
By: 'waste of time'
May 28,2019
0 people found
this helpful
As my family have bought/sold properties with Foxtons around the Uk, I assumed using them for rental would be ideal. The representative in Brixton was so unprofessional, he didn't even put our offers through because they were too low for his liking... I had ...
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Comment on agent fees
Not sure what they were, but would not have paid them for the agent who showed us around.
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“Review of Foxtons estate agents specially Stratford...”

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May 14,2019
Minithumbdown
By: 'Abbaflower'
May 14,2019
0 people found
this helpful
The worse estate agency The agents were imposing,unprofessional, manipulative,rude, uncaring etc etc overall a waste of time I wouldn't ever recommend this agency at least the Stratford branch one to anyone if you have a problem they don't call you back leave you ...
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Comment on agent fees
Bad
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“Poor customer service...”

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May 13,2019
Minithumbdown
By: 'HateFoxtons'
May 13,2019
1 people found
this helpful
This agency is best to avoid. Having rented a flat from them for several years and never missing a single payment they still treated us as if we were tenants from hell. They never answer any calls nor they call you back....
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“Rip off artists...”

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Apr 24,2019
Minithumbdown
By: 'Troll'
Apr 24,2019
2 people found
this helpful
I contacted Foxtons to market my property on let only basis. They found me a long term tenant who has been in the property for nearly two years. The fees are absolutely ridiculous - they charge you 9% of your monthly rent for altering a bit ...
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Comment on agent fees
Agents fees very high!
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“Don't buy new development from Foxtons - go direct or use another agency...”

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Apr 19,2019
Minithumbdown
By: 'Stella'
Apr 19,2019
0 people found
this helpful
Have been trying to buy a Bellway property at the Acton Square development through Foxtons in Shepherds Bush. Absolutely useless service from Foxtons. Did nothing but harass me at the start of the search to the point of it being unbearable to speak to this ...
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“Useless and uninterested staff...”

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Apr 17,2019
Minithumbdown
By: 'Mel'
Apr 17,2019
1 people found
this helpful
This has been the worst service I have experienced in 5 years renting in London. Viral's incompetence and lack of interest in doing his job has made the whole experience of moving out and getting the deposit back frustrating and slow. After storage of my personal ...
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“Mr...”

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Apr 02,2019
Minithumbup
By: 'Ramin'
Apr 02,2019
0 people found
this helpful
Isabella from the Pinner office was extemely nice and helpful with my property search and helped alot. Super happy with the service I received....
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“Wish I could give them 0 stars...”

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Mar 24,2019
Minithumbdown
By: 'Des'
Mar 24,2019
0 people found
this helpful
I'm renting a flat through them, and it's managed by them. They did not check the property before giving me the keys, did not get it clean (at all). I had to can them to say the property had not been cleaned. They didn't apologise. ...
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“Discourteous, inconsiderate....”

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Mar 20,2019
Minithumbdown
By: 'Nope'
Mar 20,2019
1 people found
this helpful
My property was managed by the landlord who was great throughout. Foxtons's involvement was literally to list and let the flat, so their involvement basically started after we announced we were moving away and thus had no potential monetary value to them. Over the course ...
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Comment on agent fees
Pretty narked at paying checking and processing fees to these ijits. They sure as hell didn't deliver any value to me.
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“Above all expectations, a great experience...”

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Feb 21,2019
Minithumbup
By: 'Wiston H'
Feb 21,2019
0 people found
this helpful
The best experience ever with State Agents, Foxtons has exceeded by far all our expectations, and ticked ✔️ all the boxes. I was looking for a flat to rent with my family and from the very first time I spoke by phone with Mr. Konrad to ...
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Comment on agent fees
Good
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“Poor Service...”

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Jan 22,2019
Minithumbdown
By: 'T Hennessey'
Jan 22,2019
1 people found
this helpful
Their service in lettings is diabolical. They do not help in the slightest and be wary of them not giving back deposits when the property was cleaned and better than when we moved into the property....
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Comment on agent fees
Paid over the odds for a property that was in a slum condition.
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“Terrible...”

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Jan 18,2019
Minithumbdown
By: 'Harry'
Jan 18,2019
1 people found
this helpful
Avoid at all costs otherwise you'll end up paying a huge cost They're great at showing you around properties but once you've signed up, it's a different story. They have an online system to report faults with the property, which they never respond to. For ...
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Comment on agent fees
Bad
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“AVOID AVOID AVOID...”

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Jan 01,2019
Minithumbdown
By: 'Mo'
Jan 01,2019
3 people found
this helpful
Branch manager William Campbell said give me the Keys to my property and he will sell it but I refused as I ask him would he trust me with the Keys to his car and he said No so why should I trust with my ...
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Comment on agent fees
BAD
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“Terrible letting agent - avoid...”

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Dec 20,2018
Minithumbdown
By: 'Clark'
Dec 20,2018
1 people found
this helpful
Avoid Foxtons Balham at all costs and do no dealings with their Lettings manager*. They do not care about their tenants. Their presentation is a facade for gross incompetency. At the end of our tenancy their incompetence was made apparent to us. They organised for ...
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“Shameless...”

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Dec 20,2018
Minithumbdown
By: 'Disappointed'
Dec 20,2018
0 people found
this helpful
Horrible horrible service. The viewing was incredibly rushed, barely had time to see anything properly or ask questions. I set an entire day aside to take my time and they just took me to a few places that they hadnt been able to sell in ...
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“Bordering on harassment!...”

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Nov 27,2018
Minithumbdown
By: 'Anonymous'
Nov 27,2018
1 people found
this helpful
3 months prior to renewing our lease the agent constantly called us 1-2 times per day for around 2 weeks despite being told both myself and my partner work freelance. We don't work in an office so aren't available to answer our phones or emails immediately, we ...
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Comment on agent fees
We were never made aware of the renewal fee until it had been invoiced.
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“They should be locked up....”

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Nov 23,2018
Minithumbup
By: 'Marc'
Nov 23,2018
6 people found
this helpful
I read a review posted on 19th October from a tenant who had problems with Foxtons. There is something pathological and corrupt about this awful company. Anyone offering to rent their property through Foxtons should beware. Anyone wanting to rent through Foxtons should walk away. ...
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Comment on agent fees
My understanding is that they take nearly a third of the rent, and do nothing in return. I would describe Foxtons as thieves in suits. If you are considering renting in Brixton, go find a local agent (small) who knows their local area, and who relies on their long-term reputation. Do not go anywhere near this awful, awful company.
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“Horrible scam Foxton is doing...”

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Nov 07,2018
Minithumbdown
By: 'Marius'
Nov 07,2018
2 people found
this helpful
The worst experience possible, lack of professionalism from both the agents we worked with (Raxma and Olivia- Foxton Sloane Square). They were alywas late for viewings and had a bad attitude, never remembered previous discussions and decisions we had. We decided on a property and ...
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“Lost Keys, Misinformation and General Negligence...”

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Nov 02,2018
Minithumbdown
By: 'David'
Nov 02,2018
4 people found
this helpful
I can't express in words how disappointed I was by the service I received through Foxtons and the negative impact their actions had on my tenancy and my life. I had often heard bad things about them in the past and so when I happened ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:41 PM 03/12/2015 by allAgents

Awards won by Foxtons

Individual Branch Awards

Kingston Upon Thames, KT6

Harrow, HA1


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