Foxtons
3.3/5, 1312 reviews
57% recommended
82% sales valuation accuracy
84% sales fee satisfaction

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We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge. show more We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge.

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Latest Reviews

 View all Reviews 1312
29th Apr 2024
reviewed by 'Montanna'
“My partner and I came across an ad for a flat we fell in love with in Wood Green. From ......”
29th Apr 2024
reviewed by 'Drake house'
“Me and my housemates were looking to rent a property when we came upon this Whitechapel one managed by Foxtons.......”
28th Apr 2024
reviewed by 'Anonymous'
“I would strongly advise against going through Foxtons for short lets.Foxtons’ short let offering claims to check all the ......”
24th Apr 2024
reviewed by 'Tessa R Bruce'
“My father just passed away and with 3 months left on his lease we were able to pay a months rent ......”
17th Apr 2024
reviewed by 'Kings cross tenant'
“Possibly the worst agency I have ever had. The house had so many issues such as lighting, electricity, radiator and ......”
9th Apr 2024
reviewed by 'Chester'
“Sushmita in the Oval office has been an excellent agent - she's been very considerate, reasonable, and proactive in her ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 84% £32,000 £2,995,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 77 264 354 254 21 113 17 51 96
Opening Hours
  • Monday: 09:00 - 20:00
  • Tuesday: 09:00 - 20:00
  • Wednesday: 09:00 - 20:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 20:00
  • Saturday: 09:00 - 17:00
  • Sunday: 09:00 - 17:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Foxtons Branches (view all 69)
Balham, SW12
Barking, IG11
Barnes, SW13
Barnet, EN5
Battersea, SW11
Beckenham, BR3
Blackheath, SE3
Brixton, SW9

“Truly dreadful - read before renting...”

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Nov 29,2023
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Alex
By: 'Michael B'
Nov 29,2023
0 people found
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Abhorrent experience - avoid renting with them at all costs. The contract is literally worthless as a tenant, landlord is allowed to flout this with no consequences. We've since taken a property with another agent and it was seamless. No property is worth the unnecessary ...
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“Poor customers service...”

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Nov 13,2023
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Jessica
By: 'Giuseppe Carlucci'
Nov 13,2023
0 people found
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Hi have been trying to get a contract for my girlfriend (joining our tenancy) for 6 months, she moved in 4 months ago and still no contract. I have been talking with them for 6 months about it. They reply to my email every 2 to 3 weeks with no ...
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“Unprofessional unreasonable...”

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Nov 11,2023
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Max
By: 'Sara Mara'
Nov 11,2023
0 people found
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I had expectations with this agency. They show me 2 flats this agent called Max in Shepherd’s Bush brunch, calling me everyday for new house finally I find the right to put through the offer and suddenly he stop answering and he never comes back ...
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“Awful...”

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Nov 01,2023
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By: 'Andre Ribeiro'
Nov 01,2023
2 people found
this helpful
I had an awful experience with Foxtons. I rented a property with them for nearly 5 years, after being informed that I needed to pay £600 per month by my landlord or else move out. I agreed to move out and the process of the return of ...
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“At best the service we had from Ashley & Ryan (Croydon ......”

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Nov 01,2023
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By: 'Den'
Nov 01,2023
1 people found
this helpful
At best the service we had from Ashley & Ryan (Croydon branch) for our house sale was patronising and reactive. They only responded when we contacted them. At worst they were incompetent and unprofessional. Other than getting our buyers to the property ( fairly easy with internet ...
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“Had two agents use intimidating tactics to fo......”

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Oct 19,2023
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By: 'Jo Levy'
Oct 19,2023
0 people found
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Had two agents use intimidating tactics to forcefully gain access to the communal entrance of our building by blocking the door and refusing to move to let people view a flat. Disgusting behaviour....
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“Sawing your leg off is more comofrtable than ......”

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Oct 13,2023
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By: 'Nash'
Oct 13,2023
0 people found
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Sawing your leg off is more comfortable than their service...
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“Nicola was the best,she was super helpful an......”

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Oct 13,2023
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Nicola
By: 'Helena Palmeira'
Oct 13,2023
0 people found
this helpful
Nicola was the best, she was super helpful and responsive every step of the way! The process was fast and stress free and I am very thankful for her help :)...
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“Most corrupt company in the UK: Would give ZE......”

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Oct 10,2023
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By: 'Ariel'
Oct 10,2023
1 people found
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Most corrupt company in the UK: Would give ZERO stars. Perhaps the single most corrupt, dishonest, predatory company I have ever done business with. They defend slumlords and abdicate responsibility at the highest level in the company. Their lack of due diligence at their rental ...
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By: Lidia
Nov 15, 2023
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Agree with everything you say. I bought a flat through Foxtons who were totally unprofessional. My solicitor was left shocked by what happened. When I complained they denied any responsibility. Be warned Foxtons! You are toast in NW6 and NONE of my property owning friends will ever use your services. They still send me invites to value my property. The same incompetent manager who cost me lots of money and time. The whole experience of moving made me very unwell. Foxtons shouldn't be allowed to ...

“Horrible...”

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Oct 02,2023
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By: 'Nathanel'
Oct 02,2023
0 people found
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Very bad customer service, interaction, phone and email answer. One of the managers ignored all my phone call and messages. Very unprofessional . Go somewhere else and you will he better served...
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“Absolutely horrendous experience letting my p......”

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Oct 01,2023
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By: 'Jaimie'
Oct 01,2023
2 people found
this helpful
Absolutely horrendous experience letting my property with Foxtons yet again. Switched back to them after 2 years of self-managing and 2 years using Jacksons Streatham who were far more professional. Switched back because I needed a tenancy filling ASAP and wanted to avoid a void period and ...
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“I would not recommend...”

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Oct 01,2023
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By: 'Rudee'
Oct 01,2023
2 people found
this helpful
I would not recommend renters to use this agency or branch in particular. I recently rented with them and they are impatient, misleading and uncompassionate. While these may not be most necessary characteristics of an estate agents, they are still essential to ensure a positive, ...
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“I had Zohra help me out and honestly the best......”

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Sep 29,2023
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z
By: 'Irij'
Sep 29,2023
0 people found
this helpful
I had Zohra help me out and honestly the best service i have ever experienced in my life. Because of my late decisions i didn't have an accomodation til late september. She helped me find affordable accommodations within 2 days. Extremely professional and very friendly....
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“Attiya front Dulwich Foxtons. Very profession......”

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Sep 27,2023
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Anjali
By: 'Grant'
Sep 27,2023
0 people found
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Attiya front Dulwich Foxtons. Very professional, highly recommended. Ask for her, you can't go wrong!...
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“The team at Foxtons ghost you when it comes t......”

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Sep 25,2023
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By: 'Renter in Hampstead'
Sep 25,2023
0 people found
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The team at Foxtons ghost you when it comes to returning a deposit payment. Waited over a month for a deposit payment to be returned, with no good reason. And then told it would take a further 3-5 days and still waiting. They don't reply ...
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“Landlords and Tenants should avoid Foxtonsfla......”

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Sep 24,2023
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Robert
By: 'RS'
Sep 24,2023
0 people found
this helpful
Landlords and Tenants should avoid Foxtonsflation in 2023! The current Letting's Manger Mr Robert Conway at Willesden Green is purely driven by OTE and he inflated a rental valuation from £1100 pcm to £1500 pcm, a whopping 36.36% increase in desperate attempt to stop me walking out of the ...
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“We thought we had found a lovely flat. The ag......”

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Sep 23,2023
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By: 'Tiffany'
Sep 23,2023
1 people found
this helpful
We thought we had found a lovely flat. The agent said he would make sure it would be refurbished and all up to scratch for us to move in. We agreed to let it even though the start date was way later than we needed. ...
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“My flatemate and I had the chance to have Sam......”

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Sep 22,2023
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Sam
By: 'Alexia'
Sep 22,2023
0 people found
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My flatemate and I had the chance to have Samiyah as our estate agent. With moved in in only two days as Samiyah is probably one of the most efficient estate agent I have ever seen. She will truly help you find the best flat ...
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“Government initiative to employ mentally disabled people...”

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Sep 07,2023
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By: 'Ford'
Sep 07,2023
1 people found
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I am convinced Foxtons is a government initiative to employ mentally disabled people. Do not be fooled by their prestige or firmly established status, this company is run by complete morons. They constantly put incorrect info on our contract and had to ask us to ...
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“AVOID Foxtons London Bridge at all cost!! Read all reviews first! D...”

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Aug 31,2023
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Tom
By: 'Moses'
Aug 31,2023
1 people found
this helpful
AVOID Foxtons London Bridge at all costs! Please read all their reviews over the last few years before Renting or Selling with them! We rented an accommodation though Foxtons on a temp basis 2 months at £4500 pcm. The property viewing was carried out by Tom. The ...
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“Avoid...”

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Aug 31,2023
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By: 'Martin'
Aug 31,2023
0 people found
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Slow as f*ck to get anything fixed round the house. Hire useless contractors to “repair things” Boiler was broken for a month last November before they fixed it. We had to ask them to get electric heaters in the mean time. Douglas and Gordon ...
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“Pathetic experience with Harriett. Worst agen......”

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Aug 31,2023
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Harriet
By: 'Chaarvi Batra'
Aug 31,2023
0 people found
this helpful
Pathetic experience with Harriett. Worst agent ever. So unhelpful, aggressive, rude. Worst delivery of apartment, worst agent. Such bad attitude by Harriett Murphy....
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“Slow to respond, poor at returning deposit de......”

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Aug 29,2023
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By: 'Josh'
Aug 29,2023
0 people found
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Slow to respond, poor at returning deposit despite landlord agreeing to it...
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“LAND LORDS BEWARE...Steer well clear of this bunch of bas....ds...”

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Aug 17,2023
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Stephen
By: 'Landlord'
Aug 17,2023
2 people found
this helpful
Rented our flat via Foxtons while we travelled abroad. Come the end of contractual tenancy Foxtons Stephen Davis informed the tenants that we would have to serve a section 21 to get them out and possibly court action.Total nitemare.My wife and I were rendered ...
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“Unfortunately stereotypical estate agents....”

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Aug 17,2023
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Stephen
By: 'Nina Carla Thomas'
Aug 17,2023
0 people found
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Unfortunately stereotypical estate agents. Wouldn't disclose why I failed my tenancy applications; they blamed the reference company. The reference company told me that Foxtons make the ultimate decisions and that they didn't even process the second application upon instruction from Foxtons. After multiple calls, they ...
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“Really thoughtful agents are really helpful, ......”

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Aug 07,2023
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Iqbal
By: 'Julia'
Aug 07,2023
0 people found
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Really thoughtful agents are really helpful, they did their absolute best to help me out. Great thanks to Adrian Ibanescu, who helped on my initial search who was very patient. Iqbal Akbari, who helped me find the new home I was looking for and helped ...
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“Thanks to Rachel @Foxtons. She has great serv......”

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Aug 02,2023
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Rachel
By: 'Colin'
Aug 02,2023
0 people found
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Thanks to Rachel @Foxtons. She has great service and always take care my needs. As a new comer to London seeking for property, I can say she is the best agent I have ever seen....
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“Appalling service from Vauxhall Branch...”

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Aug 01,2023
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By: 'Emily Futter'
Aug 01,2023
0 people found
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Dear Foxtons Vauxhall Branch, I was a tenant in a Foxtons managed property between 2021-2023 (2 year contract). The tenancy was a complete nightmare from start to finish. For starters, upon moving in to the flat, the following issues were present: -broken glass on bedroom floor ...
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“We had a pleasant experience with Jack from t......”

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Jul 27,2023
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Jack
By: 'Will Bentley'
Jul 27,2023
0 people found
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We had a pleasant experience with Jack from the Earl's Court office, Jack always wanted to help and genuinely seemed interested in our preferences and how our hunt was going....
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“Horrible experience! Rented a very expensive ......”

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Jul 18,2023
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David
By: 'LS'
Jul 18,2023
2 people found
this helpful
Horrible experience! Rented a very expensive furnished rental in Chelsea with agent (David), based in Marylabone office. He was arrogant with a major attitude. The flat which was supposed to have working Internet (part of my rental agreement) did not work the entire time! This ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:41 PM 03/12/2015 by allAgents

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