Welcome to Duval Morgan Lettings, Management and Relocation based in Lincoln, Lincolnshire. Whether you are a Tenant looking to rent a property, a Landlord seeking a professional Lincoln and Lincolnshire letting agent or a company looking to relocate staff, then we are here to help.We appreciate finding a new ...
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Welcome to Duval Morgan Lettings, Management and Relocation based in Lincoln, Lincolnshire. Whether you are a Tenant looking to rent a property, a Landlord seeking a professional Lincoln and Lincolnshire letting agent or a company looking to relocate staff, then we are here to help.
We appreciate finding a new home to rent or finding the right tenant for your rental property can be a challenging time.
We have over 30 years of experience in property letting and management, specialising in Lincoln, Gainsborough, Witham St Hughs and the surrounding Lincolnshire villages.
Whether it is a house, bungalow, flat or apartment then with Duval Morgan Lettings and Management as your professional letting agent you know your property is in safe hands.
We appreciate finding a new home to rent or finding the right tenant for your rental property can be a challenging time.
We have over 30 years of experience in property letting and management, specialising in Lincoln, Gainsborough, Witham St Hughs and the surrounding Lincolnshire villages.
Whether it is a house, bungalow, flat or apartment then with Duval Morgan Lettings and Management as your professional letting agent you know your property is in safe hands.
Latest Reviews
View all Reviews 1
11th Dec 2020
reviewed by 'Jo'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
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Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
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| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- LN1
- LN2
- DN21
- LN11
- LN3
- LN4
- LN6
Address
No.1 Greetwell Road
Lincoln
Lincolnshire
LN2 4AQ
01522 534016
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Dec 11,2020
Dec 11,2020
0
people found
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this helpful
I found myself in a really difficult situation during the lock down period and need to move into a property in Gainsborough. I contact Lindsey as he had several rental properties in some really good areas in the town.
Lindsey was so professional, polite and ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Here at Duval Morgan we strive to provide the very highest level of service, however, if you wish to raise any issues or concerns with us regarding any aspect of our service then we aim to resolve these as quickly as possible and
our procedure is set out below:
1. If you have a problem relating to Duval Morgan Ltd, please discuss this with one of our branch staff. Our aim is
to deal with your problem sympathetically, fairly and quickly.
2. If you feel that the matter is not being resolved to your satisfaction, please ask to speak to Mr. Lindsay McCready who will try to resolve the matter on the day you raise your complaint, although whether this is possible will
depend on the nature of the complaint.
3. If the response by Mr. McCready does not resolve the matter to your satisfaction please write to Mr. McCready. Your letter should state why you are still dissatisfied and what further action you wish Duval Morgan Ltd to take to
fully resolve your complaint. A letter of acknowledgement will be sent to you within 3 working days. It will also:
• Set out our understanding of your complaint, and
• State when we will be able to reply in greater detail
You may also be asked for additional information if this is required to assist in resolving the matter. A formal
written outcome of the investigation will be sent to you within 15 working days.
4. In all but exceptional cases, by the end of five weeks following receipt of your complaint, Duval Morgan Ltd will
have given you its final response in writing. This will be accompanied by The Property Ombudsman Consumer
Guide. Duval Morgan Ltd is a member of The Property Ombudsman (TPOS) and details of how to contact them
are contained in the guide or you may find these at www.tpos.co.uk or from The Property Ombudsman, Milford
House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP (Telephone 01722 333306 or e-mail [email protected]).
5. The Property Ombudsman will consider your complaint, taking in to account any points made by you and Duval Morgan Ltd. The Property Ombudsman may, however, refuse to investigate a complaint where your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you
referred your complaint to The Property Ombudsman more than six months after you received the Member
Agency’s final offer of settlement or answer. It is also important to note The Property Ombudsman Service will not consider your complaint until our internal complaints procedure is exhausted.
6. The Property Ombudsman’s Office may try to settle the dispute by agreement between you and Duval Morgan
Ltd. If this is unsuccessful, The Property Ombudsman will consider all the relevant factors and make a decision
according to what he believes to be fair in all the circumstances.
7. The Property Ombudsman will send his decision to you and Duval Morgan Ltd. You can accept or reject his
decision. If you reject the Property Ombudsman's decision, it will lapse and you are free to do as you
wish. If you wish to take legal action, you can do so. Your legal rights will not have been affected by The Property
Ombudsman's decision.
Last updated at 2:00 PM 15/09/2015 by Lindsay McCready
our procedure is set out below:
1. If you have a problem relating to Duval Morgan Ltd, please discuss this with one of our branch staff. Our aim is
to deal with your problem sympathetically, fairly and quickly.
2. If you feel that the matter is not being resolved to your satisfaction, please ask to speak to Mr. Lindsay McCready who will try to resolve the matter on the day you raise your complaint, although whether this is possible will
depend on the nature of the complaint.
3. If the response by Mr. McCready does not resolve the matter to your satisfaction please write to Mr. McCready. Your letter should state why you are still dissatisfied and what further action you wish Duval Morgan Ltd to take to
fully resolve your complaint. A letter of acknowledgement will be sent to you within 3 working days. It will also:
• Set out our understanding of your complaint, and
• State when we will be able to reply in greater detail
You may also be asked for additional information if this is required to assist in resolving the matter. A formal
written outcome of the investigation will be sent to you within 15 working days.
4. In all but exceptional cases, by the end of five weeks following receipt of your complaint, Duval Morgan Ltd will
have given you its final response in writing. This will be accompanied by The Property Ombudsman Consumer
Guide. Duval Morgan Ltd is a member of The Property Ombudsman (TPOS) and details of how to contact them
are contained in the guide or you may find these at www.tpos.co.uk or from The Property Ombudsman, Milford
House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP (Telephone 01722 333306 or e-mail [email protected]).
5. The Property Ombudsman will consider your complaint, taking in to account any points made by you and Duval Morgan Ltd. The Property Ombudsman may, however, refuse to investigate a complaint where your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you
referred your complaint to The Property Ombudsman more than six months after you received the Member
Agency’s final offer of settlement or answer. It is also important to note The Property Ombudsman Service will not consider your complaint until our internal complaints procedure is exhausted.
6. The Property Ombudsman’s Office may try to settle the dispute by agreement between you and Duval Morgan
Ltd. If this is unsuccessful, The Property Ombudsman will consider all the relevant factors and make a decision
according to what he believes to be fair in all the circumstances.
7. The Property Ombudsman will send his decision to you and Duval Morgan Ltd. You can accept or reject his
decision. If you reject the Property Ombudsman's decision, it will lapse and you are free to do as you
wish. If you wish to take legal action, you can do so. Your legal rights will not have been affected by The Property
Ombudsman's decision.
