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    Andy Hood
Established in 2004 and the longest establish agent in WS8. Offering Sales and letting services.

We aim to offer value for money services with excellent customer service.

Perhaps our bark is worse than our bite as the reviews on this site arnt very complimentary, which upsets me. We tell it straight, we tell it how it is. Perhaps we need to be more economical with the truth in future.

61 High Street, Brownhills
Brownhills
West Midlands
WS8 6HH
01543 370470

 
Website not available Properties for sale
Properties for rent
Jul 17,2017
Minithumbdown
By: 'NMF'
Jul 17,2017
0 people found
this helpful
***WARNING*** It's a shame there isn't a zero star rating option on here - so I'm going to view that star as a rusty sheriff's badge because it seems appropriate for these one shop, hole in the wall cowboys. Rude, arrogant, utterly inept and downright liars are just a few things that spring immediately to mind in dealing with them. In all my days I have never came across such a shower of incompetents as Day's. It is frankly staggering there are only four other complaints here. I look forward to ...
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Comment on agent fees
Letting fees a racket - 300 quid just to run a check and get a rererence
Was this helpful? Yes
By: Catherine Hayes
Jul 27, 2017
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Thank you Mr & Mrs Fleming for your review. I will try to keep my reply short in an attempt to provide a balance to your attack. Based on our limited but colourful experience with you over 2 days, and your personal circumstances WE declined to allow you to proceed with the property. You turned up at the property without an appointment, and even though the tenant let you in, he complained afterwards, which when I informed you of this you called me a liar. A member of staff emailed you ...
Jul 04,2017
Minithumbdown
By: 'Ed Bick'
Jul 04,2017
1 people found
this helpful
I called Days to inquire about a rental property I had seen on right move. A good (or even average) estate agent will be flexible when arranging viewing and should have no issue with answering questions about properties on their portfolio. This was not the experience I had with Days sales and lettings. The brief phone conversation I had was with one of the rudest and most unhelpful people I have ever spoken to. The service was so poor I felt the need to tell others. If I were selling or rent...
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Comment on agent fees
Didn't get that far, I would have asked if I wasn't so turned off by the terrible service.
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By: Catherine Hayes
Jul 17, 2017
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I am very disappointed to read this review. I would have preferred to have received this complaint direct so i could have investigated however i will use this review in staff training in future. We think our customer service is of a good standard but clearly, this illustrates, it wasnt in this instance. ...
May 27,2017
Minithumbdown
By: '**WARNING**'
May 27,2017
2 people found
this helpful
WARNING** Do NOT! Use Days - we have not been happy with them from the day we signed the contract, where promises were made and none fulfilled. We have had nothing but problems from day one. If you do use them keep records through email....
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By: Catherine Hayes
Jul 17, 2017
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This anonymous review is disappointing to read and of course we dont know who the person is and what the actual issue was. So how can we respond, how can we put our side of the issue and if, things were wrong, how can we put them right? We come to work to do a good job, to help landlords and tenants and sometimes people dont like what we tell them. That unfortunately is the life of an agent. If there was such an issue and someone felt so upset, why didnt they tell us? ...
Jan 14,2017
Minithumbdown
By: 'ES'
Jan 14,2017
1 people found
this helpful
I was renting a property with Days Estate Agent. I am a disabled, vulnerable person and Days took full advantage of it. In the first instance they refused to provide me with a copy of the contract although it is their legal responsibility to do so. Secondly they took my entire deposit from DPS by raising a single claim notification without my knowledge. They are aware that being a vulnerable individual I shall find it extremely difficult to go through the strain of taking legal action against th...
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By: Catherine Hayes
Apr 04, 2017
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It is so difficult to reply to these accusations without attacking or appearing to overreact or be a *. But when you recognise who has posted the criticism of your company, and you remember what a nightmare she was to deal with the memories are very fresh and you seek to balance the complaint with the truth. "Disabled, vulnerable person" - Doesnt tell the full story, "ES" is a University graduate, a Doctor renting an expensive property for which she didn't provide the cor ...
Jan 30,2015
Minithumbdown
Andy Hood
By: 'Mrs Smith'
Jan 30,2015
3 people found
this helpful
This agent is a disgrace to say that they offer a service is well just not true. They think they are above everyone, and don't have any time for you ''unless you book an appointment''. They speak to you like crap, and don't offer any advice after the first appointment where andy hood comes out and makes out everything about Days Estate Agents is wonderful, but the reality is they just aren't. I had my house up for sale with them and was constantly calling them for feedback, and the people in the...
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Was this helpful? Yes
Areas covered
  • WS8
  • ws11
  • ws1
  • ws12
  • ws2
  • wv
  • ws3
  • ws2
  • ws5
  • ws6
  • ws7
  • ws9
  • ws10

DPS


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Job vacancies

Please see a list of jobs available

Agent Fees

Selling from £500.00 no vat (Summer promotion offer)

Letting from £149 plus vat.

Tenants: £100.00 holding fee. Referencing £80.00 per adult. Balance admin fee: £80.00
Last updated at 4:41 PM 28/07/2017 by Catherine Hayes

Complaints Procedure

In writing to Catherine Hayes at the branch. Failure to agree will be dealt with my the Property Ombudsman.
Last updated at 4:41 PM 28/07/2017 by Catherine Hayes

Awards won by Days Sales & Lettings

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