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    Asa Collins
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    Patrick Duffy
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    Adam Israel
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    Karen
We believe that our greatest asset is you, the customer. We realise that you have a lot of choice and we therefore pride ourselves on going the extra mile for you. We believe that through superior customer service, transparency and hard work we will not just be able to attract you but retain you as a client.

Our greatest source of clients is referrals and we pride ourselves on long term relationships.

Being members of The Property Ombudsman Scheme (TPO) for sales and lettings, you can be
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Carter & Willow

482 Gale Street
Dagenham
Essex
RM9 4NU
02085954888

www.carterwillow.com

Properties for Sale
Properties to Rent

“ Excellent service... ”

Apr 25,2018
Minithumbup
Asa Collins
Adam Israel
By: 'Albert'
Apr 25,2018
2 people found
this helpful
We are very grateful to Carter & Willow. Asa Collins has been very helpful in hiring the house we are staying in. It was an easy and straightforward process. We can say that Asa Collins and Adam Israel are very efficient and professional gentlemen. We ...
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Comment on agent fees
Good
Was this helpful? Yes

“ A Professional Estate Agent... ”

Apr 04,2018
Minithumbup
Asa Collins
Adam Israel
By: 'FM'
Apr 04,2018
3 people found
this helpful
Dear Sir, Carter & Willow I must State is a Professional Estate Agent that were very helpful every step of the Way. Adam and Asa were very excellent with their service every step of the way. They are very efficient in the discharge of their ...
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Was this helpful? Yes
Feb 23,2018
Minithumbup
Asa Collins
Adam Israel
By: 'Stefan'
Feb 23,2018
5 people found
this helpful
Carter & Willow is my letting agent for the last 6 months, probably the best agent in East London. I have been a landlord in London for the last 35 years and I can honestly say that Mr. Asa Collins and Mr. Adams Israel are same the ...
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Comment on agent fees
What they charge for their letting service, I find to be reasonable.
Was this helpful? Yes
By: Carter & Willow
Feb 24, 2018
View all comments (1)
Dear Stefan, thank you so much for taking the time to relay your feedback. We are so pleased that the process has run smoothly and you have our assurances that your property will continue to receive our personal attention. Kind regards, Carter & Willow. ...
Feb 13,2018
Minithumbup
Asa Collins
By: 'Paul'
Feb 13,2018
6 people found
this helpful
Carter & Willow & Asa were very professional throughout the process of purchasing the house. They were always helpful and quick to respond to any of my emails and inquiries and they've provided me weekly and daily updates with all the necessary details to ...
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Was this helpful? Yes
Feb 12,2018
Minithumbup
Asa Collins
Adam Israel
By: 'Khurram Butt'
Feb 12,2018
5 people found
this helpful
I am very happy the way I have been served from buying to rent my property. Asa Collins sorted out all the matters very professionally and I rate him 10 out of 10. Thanks...
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Comment on agent fees
All Good.
Was this helpful? Yes
Feb 12,2018
Minithumbup
Asa Collins
Adam Israel
By: 'Donko'
Feb 12,2018
5 people found
this helpful
The experience and the service that i have got provided was great. Also I whenever i have got a problem i call the agency or email them and they are working on it....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2018
Minithumbup
Asa Collins
Adam Israel
By: 'Simon'
Feb 07,2018
4 people found
this helpful
We recently moved into a rental property in Stratford that we found through Carter and Willow. From the initial contact to securing the property and the checkin, we found both Asa and Adam to be polite, professional and swift in responding to any questions we ...
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Comment on agent fees
The fees were reasonable. There was a Β£100 admin fee per tenant. The holding fee was deducted from the initial payment of rent.
Was this helpful? Yes
Feb 01,2018
Minithumbup
Asa Collins
Adam Israel
By: 'Dragos'
Feb 01,2018
4 people found
this helpful
Truly proffesional. Involved 100% until the end of the transaction. Pragmatic and on the subject every time i talked to him.I'm already thinking about the next real estate deal which i'm going to do with him. I strongly recommend Mr Asa Collins....
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Comment on agent fees
Very good
Was this helpful? Yes
Jan 22,2018
Minithumbup
Asa Collins
By: 'stevenw'
Jan 22,2018
3 people found
this helpful
Painfree experience from viewings to contract and also after care. Explained things and were patient and considerate throughout. Good work....
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Jan 20,2018
Minithumbup
Asa Collins
Adam Israel
By: 'Vanita'
Jan 20,2018
3 people found
this helpful
I have been with this agent for half a year. I've been very happy so far with the efficiency finding a tenant and all the checks They have been very professional to deal with. Would definitely recommend...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Sep 04,2017
Minithumbup
Karen
By: 'Karen'
Sep 04,2017
5 people found
this helpful
Great service, very prompt in responding to our queries and they always effectively deal with any issues that arise. Highly recommendable....
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Was this helpful? Yes
Aug 25,2017
Minithumbup
By: 'Pleased'
Aug 25,2017
5 people found
this helpful
We purchased our first investment property with Carter & Willow, the managed the whole process for us and dealt with everything and made it the easiest purchase we ever made. They dealt with the minor works that were needed and then rented the flat. They ...
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Comment on agent fees
great value for money
Was this helpful? Yes
Aug 23,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Patricia'
Aug 23,2017
5 people found
this helpful
There is nothing that I can complain about this two amazing agents. I haven't met Asa Collins but we always spoke by the phone and he always been very helpful and patient with my wrong English.He always has answers straight way for my questions ...
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Asa Collins
By: 'Dave Williams'
Aug 23,2017
6 people found
this helpful
Asa was on the ball again he notified me regarding a plumbing problem and within four hours he had a plumber go around to the property and fix the problem Happy Days!...
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Comment on agent fees
good
Was this helpful? Yes
By: Adam Israel
Aug 23, 2017
View all comments (1)
Thanks for the kind words Dave. It was great to do business with you too. A big thanks from all here at Carter & Willow. ...
Aug 23,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Danielle Lane'
Aug 23,2017
6 people found
this helpful
Carter & Willow have been managing my portfolio for a while, they have done everything from source the investment, finding tenants and dealing with maintenance. Thanks to them I can relax knowing everything is taking care of....
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Comment on agent fees
The fees are fair and reasonable, for the peace of mind gained from the service provided.
Was this helpful? Yes
Aug 23,2017
Minithumbup
Adam Israel
By: 'Joel'
Aug 23,2017
3 people found
this helpful
I rented my first property from Adam. He helped me find exactly what I was looking for and managed the whole process professionally. He made sure it was a smooth ride....
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Comment on agent fees
Better than anywhere else we tried
Was this helpful? Yes
Aug 23,2017
Minithumbup
Asa Collins
By: 'Simon H'
Aug 23,2017
2 people found
this helpful
Carter & Willow found me great tenants, they pay rent on time every month and i haven't heard a word from them....
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Comment on agent fees
good
Was this helpful? Yes
Aug 23,2017
Minithumbup
Asa Collins
Adam Israel
By: 'AnneH'
Aug 23,2017
2 people found
this helpful
Adam is very good at finding excellent tenants. Asa always responds to any queries we may have without delay and is very clear with his responses and instructions to tenants....
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Comment on agent fees
reasonable
Was this helpful? Yes
Aug 23,2017
Minithumbup
Adam Israel
By: 'dex L'
Aug 23,2017
2 people found
this helpful
I had trouble letting my property on my own, but after a while I decided to use an agent. I went online and saw their great reviews and I thought I would give them a go. They found me a tenant within a week at ...
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Adam Israel
By: 'Senna Invest'
Aug 23,2017
2 people found
this helpful
I recently sold my flat through Carter and Willow, they were always on the ball, regularly chasing up all along the chain to make sure that everyone was moving forward and that nothing was missed. They really took charge and made sure the sale went ...
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Comment on agent fees
competitive and better than anywhere else we tried
Was this helpful? Yes
Aug 22,2017
Minithumbup
Asa Collins
By: 'Deniss'
Aug 22,2017
4 people found
this helpful
Very fast response and staff went extra mile to help with rent application, would recommend to anyone who is looking for an agent....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 20,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Lutfor Rahman'
Aug 20,2017
4 people found
this helpful
I have found Carter & Wiilow is very efficient and professional in terms of service provided during renting process and post renting process. Whenever I do needed their service, they have provided. I strongly recommended Carter & Willow....
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Comment on agent fees
Agent fees are very good in terms of others in the market.
Was this helpful? Yes
Aug 11,2017
Minithumbup
Asa Collins
Adam Israel
By: 'AaronB'
Aug 11,2017
4 people found
this helpful
Asa and Adam are very helpful guys, always responsive and went above and beyond for us! Help us find the perfect home to rent and have always been on call and in touch when needed....
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Was this helpful? Yes
Aug 04,2017
Minithumbup
Asa Collins
Asa Collins
By: 'Junlan'
Aug 04,2017
4 people found
this helpful
Really amazing agent. They chased every stages of the process and nicely answered our questions. Our property got chains, but with their help, we exchanged quickly. Highly recommended!...
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Comment on agent fees
Really good!
Was this helpful? Yes
Jul 29,2017
Minithumbup
Asa Collins
By: 'Brilliant Estate Agent'
Jul 29,2017
2 people found
this helpful
We we're very happy with your service, help and always keeping us updated with information that we needed to know. Would definitely recommend Carter & Willow, brilliant service....
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Comment on agent fees
Very good.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Asa Collins
By: 'Ash & Soph'
Jul 24,2017
4 people found
this helpful
Asa is a down to earth, well organised agent who was always prompt to respond and helpful to us at every stage of the move. He is a refreshing change from the standard salesmen we encountered at other companies. Honest, efficient, easy to communicate with ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 17,2017
Minithumbup
Asa Collins
By: 'Regina'
Jul 17,2017
4 people found
this helpful
Thank you for an excellent Sales Service, you made everything very easy and quick for both the seller and buyer....
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Comment on agent fees
Very good rateΓ°ΕΈβ€˜Ε’Γ°ΕΈβ€˜Ε’
Was this helpful? Yes
Jul 07,2017
Minithumbup
Asa Collins
By: 'Josh Lister'
Jul 07,2017
4 people found
this helpful
It has been a pleasure to have Asa managing the property we rent for several years now. He is very attentive and proactive and goes the extra mile to ensure issues are addressed quickly. Highly recommend to anyone looking to take some of the stess ...
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Asa Collins
By: 'Resh'
Jul 04,2017
4 people found
this helpful
Asa was contactable and competent. He was able to arrange for a replacement of a rubbish oven very quickly, which were very pleased about...
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Jul 01,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Terri Farmer'
Jul 01,2017
4 people found
this helpful
Carter & Willow simply cannot do enough for you, continuously going the extra mile, any issues resolved almost immediately. Absolutely exceptional staff, polite and well mannered. Would 100% recommend to friends and family. Overall 10/10....
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Comment on agent fees
Average agents fees but more than worth the expense for the quality and assistance given.
Was this helpful? Yes
Areas covered
  • RM9
  • RM8
  • RM10
  • IG11
  • IG3
  • E16
  • E13
  • E15
  • E3
  • E14

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 0 42 1 10 0 5 0 2 0

Agent Fees

No fees set.

Complaints Procedure

The property ombudsman
Last updated at 9:41 AM 30/05/2016 by allAgents
Asa Collins - no image available Asa Collins
Director
69 reviews

About Asa No description set View full profile
Patrick Duffy - upload your photo Patrick Duffy
2 reviews

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Adam Israel - upload your photo Adam Israel
19 reviews

About Adam No description set View full profile
Karen  - upload your photo Karen
1 reviews

About Karen No description set View full profile

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