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    Asa Collins
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    Patrick Duffy
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    Adam Israel
We believe that our greatest asset is you, the customer. We realise that you have a lot of choice and we therefore pride ourselves on going the extra mile for you. We believe that through superior customer service, transparency and hard work we will not just be able to attract you but retain you as a client.

Our greatest source of clients is referrals and we pride ourselves on long term relationships.

Being members of The Property Ombudsman Scheme (TPO) for sales and lettings, you can be
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482 Gale Street
Dagenham
Essex
RM9 4NU
02085954888

 
Properties for sale
Properties for rent
Jun 10,2017
Minithumbup
Asa Collins
Adam Israel
By:
Jun 10,2017
1 people found
this helpful
I was really impressed by the level of customer service that they provided. I had problems in the past with other agency's so I was unsure at first about using an agent to rent out my flat but I couldn't be happier that I decided to go with Carter & Willow. The whole process was really quick and they where always on hand to answer my questions. They gave some really great advise about protecting my assets and managed to rent my 2 bedroom flat in east london for a higher price than I was ...
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Comment on agent fees
Good. I though the rates where very competitive and easily absorbed into the higher rent they helped me secure.
Was this helpful? Yes
May 22,2017
Minithumbup
Asa Collins
By:
May 22,2017
1 people found
this helpful
We bought our home from Carter & Willow and they made the whole process a situation. They chased everything and everyone so we didn't need to do a thing....
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Comment on agent fees
Competitive
Was this helpful? Yes
May 22,2017
Minithumbup
Asa Collins
By:
May 22,2017
1 people found
this helpful
I used them to let my flat. I was very happy with the speed with which they arranged viewings and had it rented out by. They offered us free rent insurance too which was useful....
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Comment on agent fees
Excellent value for money.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Asa Collins
By:
Apr 28,2017
2 people found
this helpful
Big Thank you for very professional and warm service. I will recommend your agency to all my friends, as it was the best service ever I had: always get all answers to all my questions. Responding very quickly, Very focus to clients....
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Comment on agent fees
Didn't get any fees, as agancy sell house to us.
Was this helpful? Yes
Apr 02,2017
Minithumbup
Asa Collins
By:
Apr 02,2017
2 people found
this helpful
Very friendly agents and very knowledgeable about selling property in my area. Asa was very helpful and approachable. The property was marketed very quickly and a prospective buyer identified within days. Asa was excellent at keeping me informed at each stage of the process and I felt that he genuinely wanted to sell my property and get the fairest price for me....
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Comment on agent fees
1% fees seemed very reasonable.
Was this helpful? Yes
Mar 22,2017
Minithumbup
Asa Collins
By:
Mar 22,2017
3 people found
this helpful
Very reliable, cooperative and professional. Asa was always there to provide best services and advise during whole process. The Best...
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Comment on agent fees
Good (Justified for services I received)
Was this helpful? Yes
Mar 08,2017
Minithumbup
Asa Collins
By:
Mar 08,2017
2 people found
this helpful
Carter & Willow were able to let our property very quickly to reliable tenants and achieved the asking rent. The process was made easy for us as Asa looked after all the paperwork and is now managing the property for us in an efficient and caring way....
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Comment on agent fees
Their fees are very competitive
Was this helpful? Yes
Mar 01,2017
Minithumbup
Asa Collins
By:
Mar 01,2017
2 people found
this helpful
Highly impressed with the service provided by Carter & Willow. They helped me a great deal with the process of finding the right tenant for my property. The staff there are very friendly and approachable . They were able to answer all of my questions and provide me with additional information and advice which i really appreciated. I found them to be very knowledgeable and a really helpful Estate agent. Ive happily recommended them to many of my friends, families and colleagues requiring the...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2017
Minithumbup
Asa Collins
By:
Feb 23,2017
3 people found
this helpful
Good service. Asa came out to meet me at my property and we agreed on price and time scales. He was good at keeping me in the loop with what was happening. I would recommend Carter & Willow and also use them in the future....
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Comment on agent fees
Fair price
Was this helpful? Yes
Dec 21,2016
Minithumbdown
Patrick Duffy
Asa Collins
By:
Dec 21,2016
2 people found
this helpful
Good service and seriousness I would recommend this agency as they are really good in this sector. As we are happy with them...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 19,2016
Minithumbup
Asa Collins
By:
Dec 19,2016
2 people found
this helpful
Very good communication between us and the agent very helpful and polite. Will recomand him. Nice person appreciate everything what he has done for us. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 17,2016
Minithumbup
Asa Collins
Patrick Duffy
By:
Dec 17,2016
2 people found
this helpful
The Staff members are very friendly and helpful. Also whenever theres any problems with something and we call them they always find a solution in the best way possible....
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Comment on agent fees
The fees were good
Was this helpful? Yes
Dec 01,2016
Minithumbup
Asa Collins
By:
Dec 01,2016
4 people found
this helpful
Well done! Professional and very good service. Thank you! Asa Collins does his job very well! All is fine! Keep going!...
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Comment on agent fees
Best one.
Was this helpful? Yes
Nov 18,2016
Minithumbup
Asa Collins
By:
Nov 18,2016
4 people found
this helpful
Having been on the market for some time with another agent and having experienced a great deal of frustration and poor service, it was a breath of fresh air and complete relief to sign up with Carter & Willow. Asa was honest and upfront from the outset as to what he thought would be achievable sale price wise, and it was literally only a few days before he brought us a stream of suitable, viable viewings. It didn't take long to find a buyer and once we did, we were really impressed with the ...
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Comment on agent fees
The fees were exceptionally reasonable.
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
3 people found
this helpful
I have found this estate agent very helpful and nice, acurate and reliable, resolving any problem as quick as he can...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2016
Minithumbup
Asa Collins
Asa Collins
By:
Oct 31,2016
3 people found
this helpful
I will highly recommend ASA COLLINS for anyone needing direction and assistance with Real Estate. His knowledge of the market is extremely widespread. Asas open and honest approach is appreciated and he tops it off with being realistic about property value. He never added pressure and is very patient with explaining how the process will work. I feel so lucky to have found such a great, professional, knowledgeable and patient realtor! recommend his services....
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Was this helpful? Yes
Oct 30,2016
Minithumbup
Asa Collins
By:
Oct 30,2016
3 people found
this helpful
MrAsa collins I found very honest prompt and very responsive. very nice man always gives you prompt feed back and I thank him....
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Comment on agent fees
good
Was this helpful? Yes
Oct 28,2016
Minithumbup
Asa Collins
By:
Oct 28,2016
2 people found
this helpful
I have dealt with many estate agents throughout the years and I have never met a company that is as responsive or as professional as Carter & Willow. The service and advice given was first class and I will only use them and recommend them going forward. They achieved a great price too....
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Comment on agent fees
Competitive.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
4 people found
this helpful
They did a good job by assisting us in our processes and it made things faster. They are quiet okay to recommend to a friend....
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Comment on agent fees
quiet okay
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
5 people found
this helpful
My experience with Carter & Willow has been efficient and positive. Asa has changed my negative perception of agencies/agents and has been reliable, responsive and helpful....
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Comment on agent fees
Average
Was this helpful? Yes
Jul 31,2016
Minithumbup
Asa Collins
By:
Jul 31,2016
5 people found
this helpful
This was my first time in using a letting agency; and the experience was a good one! Being a landlord can sometimes be a lonely job....legislation is getting solid, obligations on landlords & tenants are increasing. Using Asa to undertake the work on my behalf due to my lack of time was money well spent. Asa was able to recommend & demonstrate the correct rental price based on the local market in Dagenham, he advertised my property on rightmove and did all my viewings, he advised me on ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 29,2016
Minithumbup
Asa Collins
By:
Jul 29,2016
4 people found
this helpful
I dealt with dagenham branch of Carter and Willow. I have had very goof experience dealing with Asa who has helped me with renting my house, dealing with contracts,collecting the rent etc and would recommend the agents to whoever wants to let their property....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 26,2016
Minithumbup
Asa Collins
By:
Jul 26,2016
7 people found
this helpful
Best agency I had never seen. They will help you all the time from the first minute they will help you....
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Was this helpful? Yes
Jul 23,2016
Minithumbup
Asa Collins
By:
Jul 23,2016
5 people found
this helpful
Carter & Willow are a breath of fresh air in the Estate Agency business. I have worked with a few Estate Agents, and finally found in Asa an agent who values openness, honesty and integrity. Carter & Willow is not about the hard sell. Asa and the team have been friendly, polite and helpful. The advice given has been on point. ( I wish I'd taken their advice earlier - it would have saved me a few bob). They have always completed what has been agreed, and got the job done. Simple, no f...
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Comment on agent fees
The fees were fine.
Was this helpful? Yes
May 12,2016
Minithumbup
Asa Collins
By:
May 12,2016
11 people found
this helpful
Great professional service. Everything sorted quickly by Asa. We moved in within a couple of days of viewing. Asa anserwed all our questions even by a Message. We got the key and signed all the paper work at 8pm on a Saturday, everytging done at the new place which was very convinient, Amazing ! Hope it will stay like this!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 26,2016
Minithumbup
Asa Collins
By:
Apr 26,2016
8 people found
this helpful
Asa and his team and Carter & Willows are fantastic. Very prompt, courteous service. I've had a few things that have needed tending to when I moved into my new flat and they have worked quickly and efficiently to solve everything as quickly as possible. It really feels like they are working hard to ensure their clients are well looked after. Highly recommend Asa and everyone at Carter & Willows....
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Comment on agent fees
Reasonable Agent Fees
Was this helpful? Yes
Apr 19,2016
Minithumbup
Asa Collins
By:
Apr 19,2016
11 people found
this helpful
Asa is a highly professional agent. Always answering to our emails and requests. A polite and friendly person who is always ready to help in a professional manner. We highly recommend Asa as your property agent....
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Comment on agent fees
Fees are affordable to everyone.
Was this helpful? Yes
Apr 13,2016
Minithumbup
Asa Collins
By:
Apr 13,2016
10 people found
this helpful
We got very good service including quick response to repair call, minimum agent fees and friendly behavior. Specially Asa Collins was really good at giving us a hassle free moving-in and moving-out experience....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 26,2016
Minithumbup
Asa Collins
By:
Jan 26,2016
11 people found
this helpful
Excellent service. I am still thankful to Asa that he waited till 8:30pm to handover the keys and complete the agreement....
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Comment on agent fees
Not bad as per the current market rate.
Was this helpful? Yes
Jan 26,2016
Minithumbup
Asa Collins
By:
Jan 26,2016
12 people found
this helpful
Carter and Willow have provided me with an excellent lettings management service. I have found them to be professional, prompt and straightforward. Overall I am very satisfied with their service....
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Comment on agent fees
Excellent value for money.
Was this helpful? Yes
Areas covered
  • RM9
  • RM8
  • RM10
  • IG11
  • IG3
  • E16
  • E13
  • E15
  • E3
  • E14

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 0 28 1 6 0 1 0 1 0

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Complaints Procedure

The property ombudsman
Last updated at 9:41 AM 30/05/2016 by allAgents
Asa Collins - no image available Asa Collins
Director
42 reviews

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Patrick Duffy - upload your photo Patrick Duffy
2 reviews

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Adam Israel - upload your photo Adam Israel
1 reviews

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