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    Asa Collins
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    Adam Israel
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    Karen
We believe that our greatest asset is you, the customer. We realise that you have a lot of choice and we therefore pride ourselves on going the extra mile for you. We believe that through superior customer service, transparency and hard work we will not just be able to attract you but retain you as a client.

Our greatest source of clients is referrals and we pride ourselves on long term relationships.

Being members of The Property Ombudsman Scheme (TPO) for sales and lettings, you can be
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482 Gale Street
Dagenham
Essex
RM9 4NU
02085954888

 
www.carterwillow.com Properties for sale
Properties for rent
Sep 04,2017
Minithumbup
Karen
By: 'Karen'
Sep 04,2017
2 people found
this helpful
Great service, very prompt in responding to our queries and they always effectively deal with any issues that arise. Highly recommendable....
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Aug 25,2017
Minithumbup
By: 'Pleased'
Aug 25,2017
2 people found
this helpful
We purchased our first investment property with Carter & Willow, the managed the whole process for us and dealt with everything and made it the easiest purchase we ever made. They dealt with the minor works that were needed and then rented the flat. They made investing in property easy and we are already discussing our next one....
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Comment on agent fees
great value for money
Was this helpful? Yes
Aug 23,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Patricia'
Aug 23,2017
2 people found
this helpful
There is nothing that I can complain about this two amazing agents. I haven't met Asa Collins but we always spoke by the phone and he always been very helpful and patient with my wrong English.He always has answers straight way for my questions and it make my life much easier. Believe me,when English is not your first language is a bless to find someone like him to talk. About Adam Israel,I met him couple of times and he also so easy going to talk and sort things.Always very polite and in tim...
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Aug 23,2017
Minithumbup
Asa Collins
By: 'Dave Williams'
Aug 23,2017
3 people found
this helpful
Asa was on the ball again he notified me regarding a plumbing problem and within four hours he had a plumber go around to the property and fix the problem Happy Days!...
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Comment on agent fees
good
Was this helpful? Yes
By: Adam Israel
Aug 23, 2017
View all comments (1)
Thanks for the kind words Dave. It was great to do business with you too. A big thanks from all here at Carter & Willow. ...
Aug 23,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Danielle Lane'
Aug 23,2017
2 people found
this helpful
Carter & Willow have been managing my portfolio for a while, they have done everything from source the investment, finding tenants and dealing with maintenance. Thanks to them I can relax knowing everything is taking care of....
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Comment on agent fees
The fees are fair and reasonable, for the peace of mind gained from the service provided.
Was this helpful? Yes
Aug 23,2017
Minithumbup
Adam Israel
By: 'Joel'
Aug 23,2017
0 people found
this helpful
I rented my first property from Adam. He helped me find exactly what I was looking for and managed the whole process professionally. He made sure it was a smooth ride....
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Comment on agent fees
Better than anywhere else we tried
Was this helpful? Yes
Aug 23,2017
Minithumbup
Asa Collins
By: 'Simon H'
Aug 23,2017
0 people found
this helpful
Carter & Willow found me great tenants, they pay rent on time every month and i haven't heard a word from them....
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Comment on agent fees
good
Was this helpful? Yes
Aug 23,2017
Minithumbup
Asa Collins
Adam Israel
By: 'AnneH'
Aug 23,2017
0 people found
this helpful
Adam is very good at finding excellent tenants. Asa always responds to any queries we may have without delay and is very clear with his responses and instructions to tenants....
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Comment on agent fees
reasonable
Was this helpful? Yes
Aug 23,2017
Minithumbup
Adam Israel
By: 'dex L'
Aug 23,2017
0 people found
this helpful
I had trouble letting my property on my own, but after a while I decided to use an agent. I went online and saw their great reviews and I thought I would give them a go. They found me a tenant within a week at the same price. I would certainly use them again....
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Aug 23,2017
Minithumbup
Adam Israel
By: 'Senna Invest'
Aug 23,2017
0 people found
this helpful
I recently sold my flat through Carter and Willow, they were always on the ball, regularly chasing up all along the chain to make sure that everyone was moving forward and that nothing was missed. They really took charge and made sure the sale went through without a glitch, thumbs up all the way....
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Comment on agent fees
competitive and better than anywhere else we tried
Was this helpful? Yes
Aug 22,2017
Minithumbup
Asa Collins
By: 'Deniss'
Aug 22,2017
2 people found
this helpful
Very fast response and staff went extra mile to help with rent application, would recommend to anyone who is looking for an agent....
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Comment on agent fees
Good
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Aug 20,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Lutfor Rahman'
Aug 20,2017
2 people found
this helpful
I have found Carter & Wiilow is very efficient and professional in terms of service provided during renting process and post renting process. Whenever I do needed their service, they have provided. I strongly recommended Carter & Willow....
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Comment on agent fees
Agent fees are very good in terms of others in the market.
Was this helpful? Yes
Aug 11,2017
Minithumbup
Asa Collins
Adam Israel
By: 'AaronB'
Aug 11,2017
2 people found
this helpful
Asa and Adam are very helpful guys, always responsive and went above and beyond for us! Help us find the perfect home to rent and have always been on call and in touch when needed....
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Aug 04,2017
Minithumbup
Asa Collins
Asa Collins
By: 'Junlan'
Aug 04,2017
2 people found
this helpful
Really amazing agent. They chased every stages of the process and nicely answered our questions. Our property got chains, but with their help, we exchanged quickly. Highly recommended!...
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Comment on agent fees
Really good!
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Jul 29,2017
Minithumbup
Asa Collins
By: 'Brilliant Estate Agent'
Jul 29,2017
1 people found
this helpful
We we're very happy with your service, help and always keeping us updated with information that we needed to know. Would definitely recommend Carter & Willow, brilliant service....
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Comment on agent fees
Very good.
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Jul 24,2017
Minithumbup
Asa Collins
By: 'Ash & Soph'
Jul 24,2017
2 people found
this helpful
Asa is a down to earth, well organised agent who was always prompt to respond and helpful to us at every stage of the move. He is a refreshing change from the standard salesmen we encountered at other companies. Honest, efficient, easy to communicate with and happy to facilitate any of our requests. 10/10. Cheers....
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Comment on agent fees
Good
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Jul 19,2017
Minithumbup
Asa Collins
By: 'Prem....Family'
Jul 19,2017
2 people found
this helpful
It was a pleasure speaking with you Asa and you was very helpful . Thank you for taking the time from your busy Time to answer my questions. You was very helpful and very informative, in furthering. Your Management is very good thank you. Thank you Premkumar Family...
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Comment on agent fees
Very very good
Was this helpful? Yes
Jul 17,2017
Minithumbup
Asa Collins
By: 'Regina'
Jul 17,2017
2 people found
this helpful
Thank you for an excellent Sales Service, you made everything very easy and quick for both the seller and buyer....
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Comment on agent fees
Very good rateΓ°ΕΈβ€˜Ε’Γ°ΕΈβ€˜Ε’
Was this helpful? Yes
Jul 07,2017
Minithumbup
Asa Collins
By: 'Josh Lister'
Jul 07,2017
2 people found
this helpful
It has been a pleasure to have Asa managing the property we rent for several years now. He is very attentive and proactive and goes the extra mile to ensure issues are addressed quickly. Highly recommend to anyone looking to take some of the stess out of the property search....
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Jul 04,2017
Minithumbup
Asa Collins
By: 'Resh'
Jul 04,2017
2 people found
this helpful
Asa was contactable and competent. He was able to arrange for a replacement of a rubbish oven very quickly, which were very pleased about...
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Jul 01,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Terri Farmer'
Jul 01,2017
2 people found
this helpful
Carter & Willow simply cannot do enough for you, continuously going the extra mile, any issues resolved almost immediately. Absolutely exceptional staff, polite and well mannered. Would 100% recommend to friends and family. Overall 10/10....
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Comment on agent fees
Average agents fees but more than worth the expense for the quality and assistance given.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Asa Collins
By: 'Phil'
Jun 29,2017
2 people found
this helpful
I have been very impressed with Asa's work. As the agent representing the seller he kept me informed during all steps of the sales process. I was so pleased with his proactive attitude and problem solution skills that I have decided to hand the management of my rental properties to him. He gets things done and does not need handholding or spelling out what to do which I have experienced with other agents. Highly recommended....
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Jun 28,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Daniela'
Jun 28,2017
2 people found
this helpful
I enjoyed colaborating with this agency. Great services. They focus on customer's needs and wishes. Really involved and fast....
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Comment on agent fees
Good fees
Was this helpful? Yes
Jun 10,2017
Minithumbup
Asa Collins
Adam Israel
By: 'Simon Stewart'
Jun 10,2017
2 people found
this helpful
I was really impressed by the level of customer service that they provided. I had problems in the past with other agency's so I was unsure at first about using an agent to rent out my flat but I couldn't be happier that I decided to go with Carter & Willow. The whole process was really quick and they where always on hand to answer my questions. They gave some really great advise about protecting my assets and managed to rent my 2 bedroom flat in east london for a higher price than I was ...
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Comment on agent fees
Good. I though the rates where very competitive and easily absorbed into the higher rent they helped me secure.
Was this helpful? Yes
May 22,2017
Minithumbup
Asa Collins
By: 'Claire Gregson'
May 22,2017
2 people found
this helpful
We bought our home from Carter & Willow and they made the whole process a situation. They chased everything and everyone so we didn't need to do a thing....
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Comment on agent fees
Competitive
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May 22,2017
Minithumbup
Asa Collins
By: 'M Sydney'
May 22,2017
2 people found
this helpful
I used them to let my flat. I was very happy with the speed with which they arranged viewings and had it rented out by. They offered us free rent insurance too which was useful....
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Comment on agent fees
Excellent value for money.
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Apr 28,2017
Minithumbup
Asa Collins
By: 'Zivile'
Apr 28,2017
3 people found
this helpful
Big Thank you for very professional and warm service. I will recommend your agency to all my friends, as it was the best service ever I had: always get all answers to all my questions. Responding very quickly, Very focus to clients....
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Comment on agent fees
Didn't get any fees, as agancy sell house to us.
Was this helpful? Yes
Apr 02,2017
Minithumbup
Asa Collins
By: 'TSL'
Apr 02,2017
4 people found
this helpful
Very friendly agents and very knowledgeable about selling property in my area. Asa was very helpful and approachable. The property was marketed very quickly and a prospective buyer identified within days. Asa was excellent at keeping me informed at each stage of the process and I felt that he genuinely wanted to sell my property and get the fairest price for me....
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Comment on agent fees
1% fees seemed very reasonable.
Was this helpful? Yes
Mar 22,2017
Minithumbup
Asa Collins
By: 'Rizwan Gondal'
Mar 22,2017
5 people found
this helpful
Very reliable, cooperative and professional. Asa was always there to provide best services and advise during whole process. The Best...
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Comment on agent fees
Good (Justified for services I received)
Was this helpful? Yes
Mar 08,2017
Minithumbup
Asa Collins
By: 'Diane'
Mar 08,2017
4 people found
this helpful
Carter & Willow were able to let our property very quickly to reliable tenants and achieved the asking rent. The process was made easy for us as Asa looked after all the paperwork and is now managing the property for us in an efficient and caring way....
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Comment on agent fees
Their fees are very competitive
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Areas covered
  • RM9
  • RM8
  • RM10
  • IG11
  • IG3
  • E16
  • E13
  • E15
  • E3
  • E14

TPOS DPS


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The property ombudsman
Last updated at 9:41 AM 30/05/2016 by allAgents
Asa Collins - no image available Asa Collins
Director
60 reviews

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Patrick Duffy - upload your photo Patrick Duffy
2 reviews

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Adam Israel - upload your photo Adam Israel
11 reviews

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Karen  - upload your photo Karen
1 reviews

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