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Bridgfords

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Properties for Sale
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“ Terrible... ”

Jun 07,2018
Minithumbdown
By: 'Harrogate landlord'
Jun 07,2018
0 people found
this helpful
Gave keys to tenant without getting the lease signed. They were disorganised and failed to communicate. Obtained a credit guarantee from somebody who was suffering a terminal illness. Completely unprofessional and could not run a bath....
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Comment on agent fees
Fees were reasonable but service was dreadful
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“ Awful... ”

May 23,2018
Minithumbup
By: 'Michael Hough'
May 23,2018
1 people found
this helpful
Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller....
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Comment on agent fees
Extortionate.
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“ Disgusting! Liars! Taking money from a new family... ”

May 23,2018
Minithumbdown
By: 'Oxford Mews'
May 23,2018
0 people found
this helpful
This company is a disgrace and I can't warn people enough to steer clear of them and never give them your business! I paid 6 months rent upfront for a property in Buckshaw Village, Chorley. After 5 months at the propert I was told by the ...
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Comment on agent fees
Bad
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“ From a Very Grateful Client... ”

May 16,2018
Minithumbup
By: 'David Pringle'
May 16,2018
0 people found
this helpful
The sale of my house was made all the more difficult by the fact that I now live in the Far East, however, Karen, Katie and Val still kept me fully informed of all developments and liaised with the buyers on my behalf. The key ...
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Comment on agent fees
I still believe that commission should be based on a percentage of actual sale value, however, I have no real complaint about the commission charged in the sale of my home.
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“ Renting - 4 years with leaking roof... ”

May 13,2018
Minithumbup
By: 'Adam'
May 13,2018
0 people found
this helpful
Have lived in a rented property for 4 years and had nothing but problems. Reported issues regarding leaking roof, mold and a large window that doesn't lock (security risk), on numerous occasions. Had visits made. Reported again and still having issues. As the landlord agreed ...
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“ Superb Service... ”

May 11,2018
Minithumbup
By: 'C Askell'
May 11,2018
0 people found
this helpful
We sold and purchased through Bridgfords in March 2018. The standard of service we received was exceptional. Our path from sale to purchase was a tricky one. The sale of our house fell through (for reasons outside of the agents control) twice and it was only ...
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Comment on agent fees
Slightly higher than some local agents who claim to sell your house for 1% or lower. However for an extra 0.2% you get 5* service. In our case we felt like we had underpaid Bridgfords for their service because they sold our house 3x and the fee remained fixed. Worth every extra penny for their experience, knowledge and professionalism.
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By: Valerie Robson
May 11, 2018
View all comments (1)
Dear Cheryl, thank you so much for your lovely comments we really do appreciate them, we were delighted that you got into the property you wanted so much and full asking price achieved for yours. Kind Regards Val and the team ...

“ Outstanding service... ”

May 11,2018
Minithumbup
By: 'bobbymonty'
May 11,2018
0 people found
this helpful
I can't praise Val and Karen, (Bridgfords Ponteland branch), highly enough. They were actually working on behalf of the vendor of the property that I was buying and not me, my estate agents were useless and I pretty much relied on Val and Karen. ...
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Comment on agent fees
N/A
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By: Valerie Robson
May 11, 2018
View all comments (1)
Bobby thank you so much for your wonderful comments and fab review we are very grateful, really happy you are settled in your new home and thank you for recommending us - Kind Regards Val and Team ...

“ Exceptionally Professional... ”

May 10,2018
Minithumbup
By: 'ELAINE'
May 10,2018
0 people found
this helpful
I was a purchaser and I must say these Two professional Ladies are are truly dedicated to their roles. Their Client was their priority and thankfully their excellent intermediary skills between their client and myself are what gave me the home I wanted and their ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Valerie Robson
May 11, 2018
View all comments (1)
Dear Elaine, Thank you so much for your kind comments, you were an absolute delight to deal with and we are so happy we were able to find you your dream home. Kind Regards Val and the team ...

“ Great Experience... ”

May 10,2018
Minithumbup
By: 'Mark N'
May 10,2018
0 people found
this helpful
I was a purchaser recently where Bridgfords were the selling agent. From start to finish the process was a pleasure, both Karen and Val acted with both honesty and integrity throughout meaning a seamless process for myself. I would have no reservations in recommending Bridgfords....
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By: Valerie Robson
May 11, 2018
View all comments (1)
Mark, thank you for taking the time to praise the service your received from bridgfords team at Ponteland. I am delighted you were happy with how we dealt with your purchase and genuinely look forward to dealing with you again in the future. Kind Regards Val and the Team ...

“ Excellent and professional service from start to finish... ”

May 10,2018
Minithumbup
By: 'L Ferry'
May 10,2018
0 people found
this helpful
Wholly professional attitude and sympathetic to the sale of property. Excellent service and kept me updated with any contact made...
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Comment on agent fees
In conjunction with most others
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By: Valerie Robson
May 11, 2018
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Les, thank you so much for your review we really do appreciate it and thank you for recommending us to everyone you speak to we are very grateful. Kind Regards Val and the Team ...

“ Property sale... ”

May 10,2018
Minithumbup
By: 'Mrs OD'
May 10,2018
0 people found
this helpful
Ponteland Bridgford staff were absolutely excellent with us!! They responded in a timely fashion, always there to answer our queries even after finding us a buyer quickly .Our experience was very positive with the team. Val, Karen well done and keep up the good workxx...
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Comment on agent fees
Very reasonable
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By: Valerie Robson
May 11, 2018
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Mrs D thank you for taking the time to write this fabulous review, we were delighted to have been of service and we hope you are very happy in your new home and the boys are all settled. Kind Regards Val and Team ...

“ Fantastic... ”

May 10,2018
Minithumbup
By: 'Pete W'
May 10,2018
0 people found
this helpful
Karen and the team at Bridgfords have been fantastic from start to finish. I can't recommend them highly enough. Through our sale and purchase they were great Their online photos highlighted our sale property beautifully...
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Comment on agent fees
Good
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By: Valerie Robson
May 11, 2018
View all comments (1)
Dear Dr Whitney thank you for your feedback with regards to Karen and the team at bridgfords Ponteland branch, as always it was a pleaessure having you as a client and we are delighted you are now in your forever home. Kind Regards Val and Team ...

“ Great Service... ”

May 10,2018
Minithumbup
By: 'Richard'
May 10,2018
0 people found
this helpful
We were delighted with the service we received from the Bridgfords team in Ponteland. From the initial contact, survey, listing, right through to completion, they were first class. A friendly, professional team who gave reassurance at every level....
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By: Valerie Robson
May 11, 2018
View all comments (1)
Dear Richard, Thank you for this amazing review, we were so pleased that you picked us to sell your property and we are delighted you are happy with the service we provided. Kind Regards Val and Team ...

“ Incompetent, Slow, Rude and insulting.... ”

May 05,2018
Minithumbdown
By: 'Shem Gyll'
May 05,2018
0 people found
this helpful
I'm extremely disappointed with how Bridgford handled my application to lease a property in York. I'm not angry just that I didn't get it- it happens. I'm angry because in this case it wasn't a better offer from someone else, ...
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“ APPALLING... ”

May 03,2018
Minithumbdown
By: 'Nelson'
May 03,2018
0 people found
this helpful
Zero stars would be too much for this branch. After having an offer accepted on a property they then accepted a higher offer from elsewhere whilst waiting on paperwork. Utterly unprofessional team....
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“ Rent... ”

Apr 12,2018
Minithumbup
By: 'Liz'
Apr 12,2018
0 people found
this helpful
My experience with Bridgfords has been incredibly helpful, quick at the initial inquiry, professional and friendly. I have only praise....
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“ awful do not use... ”

Apr 05,2018
Minithumbdown
By: 'un-happy'
Apr 05,2018
0 people found
this helpful
Horrible estate agents to deal with. Were not up-front at all about all their fees. Then charged us nearly £500 in fees to let a flat only to offer us the flat on worse terms then we had initially agreed even though we passed all the ...
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Comment on agent fees
excessive which they were not up front about.
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Mrs Pratt'
Feb 16,2018
0 people found
this helpful
I am buying a house with you as a property developer. I deal with a lot of agents both buying and selling. Melanie gave outstanding service this week on a property i have offered on. So much so i will be using Bridgefords to sell ...
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Feb 13,2018
Minithumbdown
By: 'Joseph'
Feb 13,2018
3 people found
this helpful
Bridgfords deserve 0 stars and are easily the worst company I've ever had the misfortune of dealing with during my 30 years on this planet. Deceitful, negligent and totally incompetent would be putting it politely. It's safe to say my pet labrador has better communication ...
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Comment on agent fees
Probably the most expensive in Manchester.
Was this helpful? Yes
Feb 11,2018
Minithumbdown
By: 'Bella'
Feb 11,2018
0 people found
this helpful
Appalling customer service. They ignore your problems. I have been constantly telephoning the office to sort out issues with a house and they either tell lies or on the last occasion put the phone down. They are also a rip off and only interested in ...
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Comment on agent fees
Rip off
Was this helpful? Yes
Feb 01,2018
Minithumbdown
By: 'Jack'
Feb 01,2018
2 people found
this helpful
Absolutely livid. The worst service I have ever received. My friend and I were ready to move in to an apartment tomorrow as we passed the checks and were given the move in date. We thought it strange we hadn't received the invoice and ...
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Jan 30,2018
Minithumbdown
By: 'Samanther King'
Jan 30,2018
1 people found
this helpful
absolutlely terrible dealing with this lying, un - organised company, increased my rent TWICE during the same year, even though i had already agreed a fixed priced for the year, took the maintanence man FOUR MONTHS to fix a problem i had, didnt receieve ANY ...
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Comment on agent fees
BAD - VERY BAD
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By: J
Mar 19, 2018
View all comments (1)
Hi samanther I had the same problem with these idiots. I'd contact the property ombudsman. ...
Jan 22,2018
Minithumbdown
By: 'Peter Jefferies'
Jan 22,2018
0 people found
this helpful
This worst company I have experienced in the UK! Stated the first month was half price then after we had paid their extortionate non refundable fees they said that the half price was for the previous month! Extremely poor communicators and have failed on their ...
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Comment on agent fees
Very poor considering their lack of honesty and customer service.
Was this helpful? Yes
Jan 19,2018
Minithumbdown
By: 'J'
Jan 19,2018
2 people found
this helpful
THE WORST COMPANY EVER. COMPLETE SHAMBLES TO WORK WITH. AVOID AT ALL COSTS. THESE ARE THE WORST COMPANY IVE EVER ENCOUNTERED...
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Comment on agent fees
TERRIBLE. £550 FOR A 2 BED FLAT.
Was this helpful? Yes
Jan 19,2018
Minithumbdown
By: 'Customer 1'
Jan 19,2018
0 people found
this helpful
The worst agents I have ever come into contact with in my years of renting properties. Unhelpful, RUDE and impossible to get answers from for simple questions if you have issues. Wouldn't STRONGLY suggest avoiding if you want a smooth sailing time. They made ...
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Comment on agent fees
Shockingly bad
Was this helpful? Yes
Jan 02,2018
Minithumbdown
By: 'Disgruntled client'
Jan 02,2018
2 people found
this helpful
I wish I could put a negative star. Used them for renting a property out and found them to be incompetent and very slow in replies (weeks). Do not take responsibility for their actions/mistakes, are full of excuses and quick to try and blame ...
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Comment on agent fees
Reasonable fees - if they actually did the work.
Was this helpful? Yes
Dec 18,2017
Minithumbdown
By: 'Upset customer'
Dec 18,2017
0 people found
this helpful
Avoid as they Will not think twice about discussing your personal financial circumstances with other customers to cover there own shortfalls. as I found out on my house sale...
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Comment on agent fees
No comment to add
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Dec 12,2017
Minithumbup
By: 'Traysee1972'
Dec 12,2017
1 people found
this helpful
From start to finish we were kept upto date with viewings and feedback on our property and within a few weeks our property was rented to tennants. A very friendly service !...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2017
Minithumbdown
By: 'Not Happy Customer'
Nov 29,2017
0 people found
this helpful
If I could put minus stars I would honestly do it. Given them a 1 star is already very generous. And I fully agree with all the bad comments I have read below. The agency fees WHICH ARE RIDICULOUS. We paid a fortune when I say ...
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Comment on agent fees
BAD, RIDICULOUS
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Nov 20,2017
Minithumbup
By: 'MaggieAspden'
Nov 20,2017
0 people found
this helpful
Bridgfords Burnley have had bad reviews for their Lettings Department for the last few years and as a Landlord who formerly used them I can confirm that they did deserve it - then. But not now! The incompetent members of staff are no longer there ...
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Comment on agent fees
They earn every penny!
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 29 17 134 21 20 14 12 7 69

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

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21 Albion Street, Manchester M1 5DA
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561 Barlow Moor Road, Manchester M21 8AN
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45 High Street, Nantwich CW5 5DB
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92 Grey Street, Newcastle upon Tyne NE1 6AG
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54 Merrial Street, Newcastle-under-Lyme ST5 2AW
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135 High Street, Newton-le-Willows WA12 9SQ
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204 Station Road, Bamber Bridge PR5 6TQ
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189 Ashley Road, Altrincham WA15 9SQ
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107 Wilmslow Road, Wilmslow SK9 3ER
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156 London Road, Stockport SK7 4DJ
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