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Website not available Properties for sale
Properties for rent
Dec 12,2017
Minithumbup
Emma
By: 'Traysee1972'
Dec 12,2017
0 people found
this helpful
From start to finish we were kept upto date with viewings and feedback on our property and within a few weeks our property was rented to tennants. A very friendly service !...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2017
Minithumbdown
By: 'Not Happy Customer'
Nov 29,2017
0 people found
this helpful
If I could put minus stars I would honestly do it. Given them a 1 star is already very generous. And I fully agree with all the bad comments I have read below. The agency fees WHICH ARE RIDICULOUS. We paid a fortune when I say a fortune this is more than 500 pounds just to have a credit check, ref check, inventory etc. Later on, we have noticed that the other estate agencies were charging way less, max 300 pounds, sometimes, even less. And this price is NOT justified as when you need to get ...
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Comment on agent fees
BAD, RIDICULOUS
Was this helpful? Yes
Nov 20,2017
Minithumbup
Colin Haslam
Debbie Redmond
By: 'MaggieAspden'
Nov 20,2017
0 people found
this helpful
Bridgfords Burnley have had bad reviews for their Lettings Department for the last few years and as a Landlord who formerly used them I can confirm that they did deserve it - then. But not now! The incompetent members of staff are no longer there and it should now all be fine. I was so confident in the new office structure that I used them to sell one of my properties and everything went smoothly. The Sales side was always the best in Burnley. It was just the Lettings that were letting the ...
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Comment on agent fees
They earn every penny!
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Louise'
Nov 07,2017
0 people found
this helpful
I have just sold a property and re-mortgaged another all with the help from the staff at Bridgfords. They kept me updated throughout the whole process and I would call in at a moments notice for help filling in forms etc. The staff were friendly and professional, and I cant thank them enough for all there help during this very stressful time....
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Comment on agent fees
Average
Was this helpful? Yes
Oct 25,2017
Minithumbup
By: 'Jim C'
Oct 25,2017
0 people found
this helpful
Landlords review: Firstly, if you are having problems with the maintenance of a property, it is not Bridgfords fault. They will pass the complaint on to the Landlord - who will either complete repairs or ignore it. You need to stop paying the rent until it is sorted out - but don't blame Bridgfords! Once again, Bridgfords have rented my house in Farrington with less than a week between old tenant leaving and new tenant starting. Great performance from Bridgfords - thank you. And yes, my ho...
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Comment on agent fees
Expensive but they out perform any other letting agent.
Was this helpful? Yes
Oct 25,2017
Minithumbup
Hannah Postlethwaite
By: 'Jones'
Oct 25,2017
0 people found
this helpful
Hannah has dealt with our property in Leeds for many years and has always provided a great service. Bridgfords have secured good,reliable tenants and voids have been kept to the absolute minimum. Hannah and the team always approach their work in a friendly and courteous manner and it has been a pleasure to work with them over the years....
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Comment on agent fees
good
Was this helpful? Yes
Oct 22,2017
Minithumbdown
By: 'LT'
Oct 22,2017
0 people found
this helpful
I have had a terrible experience with Bridgfords. The apartment was poorly maintained and not clean when I moved in. The boiler was hanging from the wall with water dripping from the overflow tank when turned on. This is actually a criminal matter but have had no apology or financial reimbursement for staying in a hotel after moving moving in due to the lack of hot water. The ventilation did not work. The shower hoses were all rusted. There was a horrendous smell of something dead in the bathroo...
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Comment on agent fees
Bad, unacceptable standard.
Was this helpful? Yes
Oct 20,2017
Minithumbup
Alex Croll
Matthew Corfield
By: 'Happy mover'
Oct 20,2017
0 people found
this helpful
We put our house on the market at the end of July with Bridgefords Halifax and was surprised how quickly we sold.The photographs and marketing was excellent.Although you pay a little more than some agents the whole process was professional and we were kept informed every step of the way unlike some agents.We would recommend Bridgefords to friends and family...
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Comment on agent fees
You pay a set fee which is explained at the the valuation visit.Some agents do a cheaper fee but the house can remain on the market for months.
Was this helpful? Yes
Oct 18,2017
Minithumbdown
By: 'DurBo'
Oct 18,2017
0 people found
this helpful
As a tenant I found Bridgfords staff to be condescending, facetious and downright insulting. The service I have received has been consistently below par. I will never engage with this company again....
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Comment on agent fees
Neutral
Was this helpful? Yes
Oct 15,2017
Minithumbdown
Alex Widdup
By: 'Simon'
Oct 15,2017
1 people found
this helpful
I am a landlord and have been trying to reclaim the deposit from Bridgfords to cover costs after the previous tenant moved out. It's been a month now. Apparently they cannot send me it by cheque, which is what the contract specifies, and now they mysteriously cannot transfer the money to my account. It's those people in the Accounts Dept's fault, or so Alex and Aaron say. I have had occasion to complain about the really poor service of staff and management in this branch before, a...
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Comment on agent fees
The fees you charge for what is a rubbish service are frankly insulting. I switched to another letting agent and got the property rented faster, more efficiently, for less charges, and for £75 more rent pcm.
Was this helpful? Yes
Sep 26,2017
Minithumbup
Aaron
By: 'Oli'
Sep 26,2017
1 people found
this helpful
I was moving into my first flat and Aaron was really friendly and helpful, he couldn't have made it any easier to move in and get everything sorted, would definitely recommend to anyone looking to move into a place of their own...
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Was this helpful? Yes
Sep 14,2017
Minithumbdown
By: 'joebloggs'
Sep 14,2017
2 people found
this helpful
If I could give 0 stars I would. Most expensive agency fees around, and you get LESS than no service for these apparent "agency fees". The referencing process prior to moving in was nothing short of a joke - interrogated both myself and my partner and last minute ended up telling my partner a few days before that he needed to pay his current estate agents extra to provide a reference. Constantly had to send bank screenshots. The moving in day was all left absolute last minute, you can...
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Comment on agent fees
EXTORTIONATE and receive nothing in return
Was this helpful? Yes
Sep 07,2017
Minithumbdown
By: 'joanne'
Sep 07,2017
1 people found
this helpful
Estate agents here have attitude problems. Got a negative response ever since politely requesting I stop receiving emails from one of the staff as I had changed my area preference (although later changed it back to Leyland). Tried to arrange a viewing for evening or weekend recently and was essentially told no, and that I'd have to take time off work. Sorry, but don't estate agents make sure they have flexibility on viewings to accommodate this kind of thing, given they supposedly want to sell ...
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Was this helpful? Yes
Sep 05,2017
Minithumbdown
By: 'Mistreated tenant'
Sep 05,2017
4 people found
this helpful
Signed tenancy. Same afternoon broadband provider rings, emails & texts to try to sell you Internet as Bridgfords have sold your details. Much worse though: without your knowledge Bridgfords provide your details to an Energy Company (Spark) & create an account (in your name) to supply electricity & gas WITHOUT YOUR KNOWLEDGE OR PERMISSION. Internet sources say Spark Energy pay £50-100 for each tenant a letting agent sells the details of so that Spark get new customers. On check...
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Comment on agent fees
Expensive £360 incl VAT. I paid £300
Was this helpful? Yes
Aug 26,2017
Minithumbdown
By: 'Nat'
Aug 26,2017
1 people found
this helpful
If I could give the Holmes chapel branch no stars I would one star is quite generous. No communication whatsoever. No feedback on viewings and when I phoned to ask why, I was told I needed to ring them if I wanted to know anything about our property. So what exactly were they doing for us. Moved to another agent who have doubled our viewings in two weeks....
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Comment on agent fees
They were going to charge us nearly £4000 for doing absolutely nothing and it would have been pure luck if they had managed to sell our property.
Was this helpful? Yes
Aug 26,2017
Minithumbdown
By: 'Derry'
Aug 26,2017
3 people found
this helpful
These guys are an absolute disgrace. I cant think of a single good word to say about them at all. Unreasonable, outdated procedure, unnecessary/unfair/punitive charges....
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Comment on agent fees
Bad
Was this helpful? Yes
Aug 16,2017
Minithumbdown
By: 'jones'
Aug 16,2017
2 people found
this helpful
Have been waiting two and a half weeks for return of bond. All letters and permission from landlord have been sent and bank details also sent. When we moved out bridgfords changed the gas and electricity supplier with out asking or getting meter readings. Probably for commision as no other reason given. comunication skills zero.wont use them again....
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Comment on agent fees
bad.
Was this helpful? Yes
Aug 10,2017
Minithumbdown
By: 'Rob h'
Aug 10,2017
3 people found
this helpful
As usual with bridgfords they take their monthly management fee but as a landlord I receive zero service. Do not expect them to take meter readings or do anything proactive Useless and have taken all my properties from them. Gone back to doing it myself. Want a job doing properly......
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Was this helpful? Yes
Aug 10,2017
Minithumbup
By: 'kaylad93'
Aug 10,2017
1 people found
this helpful
They are useless at getting anything done. They lied to me about all their fees and when it came to paying they changed it all. They expect rent on time but fail to do any repairs on time. I would not recommend them to anyone. They are really nice when they need to sell you something and then turn on you after....
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Was this helpful? Yes
Aug 08,2017
Minithumbdown
By: 'Sheeba'
Aug 08,2017
3 people found
this helpful
This branch of Bridgfords have been useless in assisting me in getting my property sold. I would not recommend them to anyone. They clearly do not know how to treat customers & had the cheek to lie to another agent about my property status by saying it is a repossession. I am disgusted with the branch & definitely will not be using them again....
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Comment on agent fees
Bad for the level of service which is non existent.
Was this helpful? Yes
Jul 27,2017
Minithumbup
Lee johnson
By: 'Chaz'
Jul 27,2017
0 people found
this helpful
When I was looking to mortgage my rented property witch I had never done before as I had inherited the property. So, as you can imagine I was a little worried about it and not quiet shore what to do or how to even start the process. After meeting with several mortgage advisers, I just through they were just after the best deal for them and not actually looking out for me (the customer) then I meet Lee. I don't even know how to put this in to words. What I will say is that if your new to the whol...
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Comment on agent fees
As for the fees at first you always look and think Ò€œhow muchÒ€ but again after you have spoken with Lee about the whole thing you know that itÒ€ℒs a fair price as he just guides you through it and explains everything to you step by step.
Was this helpful? Yes
Jul 13,2017
Minithumbdown
By: 'Shymaa'
Jul 13,2017
7 people found
this helpful
The worst customer service ever! I received a call from one of the letting agents at Bridgfords after an inquiry and she booked me a viewing, i waited for a whole week and on the day of the viewing i called to confirm the appointment as i didn't receive any confirmation from them. The agent that i spoke to who claimed to be the manager was totally unprofessional and just kept saying that there is no appointment booked for me today!! when i asked to submit an official complaint she said there is ...
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Was this helpful? Yes
Jul 07,2017
Minithumbdown
By: 'HR'
Jul 07,2017
3 people found
this helpful
This estate agent is appalling and I would warn any tenant against using their services. The customer service stops as soon as you pay your money. Nothing they said would be done on the property when I moved in and the property hadn't even been checked - it was full of the previous tenants stuff. There response to my complaints has been zero. They haven't phoned me once, are constantly unavailable and don't answer emails. Do not go anywhere near them....
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Comment on agent fees
Fees are extortionate
Was this helpful? Yes
Jun 28,2017
Minithumbdown
By: 'Jen'
Jun 28,2017
6 people found
this helpful
Have rented an apartment from them. On the nice day they told us that non of the agreed repairs had been completed and said we could still move in but would have to agree with this. My housemate had arranged for all of her stuff to be moved up from London so we had no choice. Our move in date was the 2nd and despite rent due being on the 28th of the month they still had the audacity to charge us a full month rent. And they repairs that hadn't been completed was endless. Firstly the living room- ...
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Comment on agent fees
Terrible. Don't understand what we paid for because they are terrible at communication from start to finish. Would only contact us when it involved getting money of us not and often didn't respond when we had a problem
Was this helpful? Yes
Jun 10,2017
Minithumbdown
By: 'MKC'
Jun 10,2017
7 people found
this helpful
Saw a house marketed by them and made an offer. The agent called back and told us the competitor's offer (not sure why they were allowed to do so) and asked us to offer higher. We did and offer was accepted with a promise that the marketing would stop. However the adverts stayed and they even put up a big for sale sign (they didn't put up the post when our offer was accepted). They were rushing us for AIP and solicitor's details while the marketing was certainly going on. Then 2-3 days later the...
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Was this helpful? Yes
Jun 10,2017
Minithumbdown
By: 'LB'
Jun 10,2017
6 people found
this helpful
Terrible estate agents. Left hand doesn't know what the right hand is doing as they are unable to communicate effectively as a company. Very unprofessional too! Never met a company that cares so little about their clients. I have had one problem after another with this company, have been round and round in circles about a matter of issues and have urged my landlord to change estate agents as it makes me reluctant to rent the property for another year. IF POSSIBLE AVOID THIS ESTATE AGENT!...
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Comment on agent fees
Terrible fees - I know they are overpriced because when I challenged them I was given a £100 refund straight away.
Was this helpful? Yes
Jun 09,2017
Minithumbdown
Katie Office Manger
All Staff
By: 'CairngormGirl'
Jun 09,2017
3 people found
this helpful
I would give Zero stars if I could. I have never dealt with such a poorly ran company. No one communicates with each other or checks messages from their clients and if they do they rarely get back to you and wwhen they do it's at a point when it's gone passed the point of a reasonable time for example my boiler had gone off and I tried contacting them and it was three days later when they contacted me and told me to fix it. I expanded my landlord to come out and he agreed with me that it should...
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Comment on agent fees
Bad. Like a lot of agents their fees are unreasonable
Was this helpful? Yes
Jun 01,2017
Minithumbdown
By: 'Anon1'
Jun 01,2017
4 people found
this helpful
The communication skills are shocking, either no call back, get the answer machine in office hours, wait weeks for repairs to be done and passed on to other companies to do their job for them, so unprofessional....
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Was this helpful? Yes
Jun 01,2017
Minithumbup
Emma Braim
Emma Braim
By: 'Stonehouse Emporium'
Jun 01,2017
1 people found
this helpful
Really pleased with the result that Bridgfords achieved with selling our shop/cafe and apartments recently. They were proactive, easy to deal with, and knowledgeable about the current housing and buyers situations. We have recommended them to our friends, and cannot speak highly enough about them...
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Comment on agent fees
The fees were very reasonable compared to Christies who were also selling this property for us, who achieved no viewings in a year!
Was this helpful? Yes
May 15,2017
Minithumbup
All branch
By: 'Disgruntled customer'
May 15,2017
3 people found
this helpful
Wow...just wow what an absolute disgrace this company are, good friday of 2017 i was asked to take in some documents including bank details in order to log a claim to receive my deposit back, i left work early to ensure i could get to the brach in time before they shut ( claiming they had a meeting at 12.30 onwards). One of the staff i had spoken with took all my documents and checked them to ensure all was correct, i was promised that i would get the deposit back within 5 - 10 working days. Due...
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Comment on agent fees
Shockingly bad
Was this helpful? Yes



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