“Bridgfords are liars and fraudsters...”
1 Star Review
Feb 14,2019
By: 'Bradley Thornton'
Feb 14,2019
Branch: Leeds, 2 Cherry Tree Walk
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: LS10
Branch: Leeds, 2 Cherry Tree Walk
Lettings (as a Tenant)
Rent PCM: £700
Postcode: LS10
0
people found
this helpful
Do not start a tenancy with Bridgfords under any means. They're liars, fraudsters and do not give a s**t about their tenants once they have your signature. I made the mistake of going with the property and ignoring the bad experiences people have already ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Appalling customer service...”
1 Star Review
Jan 31,2019
By: 'Anon'
Jan 31,2019
Branch: Durham, 15 Elvet Bridge
Services: Admin
Would you recommend?: No
Postcode: Dh9
Branch: Durham, 15 Elvet Bridge
Admin
Postcode: Dh9
0
people found
this helpful
A vacant property in our neighbourhood is up for sale with this company. There has been an issue with a boundary fence belonging to the property which has blown over. This has now opened up a private area and children are using it as a ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Wonderful staff...”
5 Star Review
Jan 30,2019
By: 'CarolNick'
Jan 30,2019
Branch: Ponteland, 9 Main Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE13
Branch: Ponteland, 9 Main Street
Sales (as a Vendor)
Postcode: NE13
0
people found
this helpful
I would like to thank all the staff at the branch. They were very professional, at the same time they dealt with our sale at a personal level and could not have been more helpful. Communication was excellent and we always felt in possession of ...
read full review
Comment on agent fees
The fees were a bit more than competitors, but the service was well worth the extra, and our house sold in less than a week.
0
people found
this helpful
Was this helpful?
Yes
“Excellent Service...”
5 Star Review
Jan 23,2019
By: 'Jill'
Jan 23,2019
Branch: Hyde, 96 Market Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: Ol6
Branch: Hyde, 96 Market Street
Sales (as a Buyer)
Postcode: Ol6
0
people found
this helpful
The staff at the Hyde Branch are very professional. Holly initially was my point of contact after receiving a poor service from the Ashton Branch and she was very professional. Amy has kept me updated throughout. I would highly recommend the Hyde Branch....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Very helpful...”
5 Star Review
Jan 11,2019
By: 'Mr and Mrs Clayton'
Jan 11,2019
Branch: Halifax, 12 Bull Green
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Hx6
Branch: Halifax, 12 Bull Green
Lettings (as a Tenant)
Postcode: Hx6
0
people found
this helpful
My wife and I are very grateful to Chad for helping us move into our new home, very helpful guy , very professional and he made the move a good experience , he took away alot of the stress of moving , top bloke , thanks Chad!...
read full review
Comment on agent fees
Less than we thought! Brilliant ! Good value
0
people found
this helpful
Was this helpful?
Yes
“Excellent...”
5 Star Review
Dec 07,2018
By: 'Schofield'
Dec 07,2018
Branch: Manchester, 26 Manchester Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: M34
Branch: Manchester, 26 Manchester Road
Sales (as a Vendor)
Postcode: M34
0
people found
this helpful
Both Kate and Mark were fantastic when needed.
Pity the buyers solicitors in the chain were not as pro-active.
Thanks Kate for keeping on top of the proceedings and making sure we were up to date....
read full review
Comment on agent fees
Being honest, bit expensive but we knew the score.
0
people found
this helpful
Was this helpful?
Yes
“Landlord...”
5 Star Review
Nov 08,2018
By: 'M. Thomas'
Nov 08,2018
Branch: Preston, 1 Winckley Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR1
Branch: Preston, 1 Winckley Street
Lettings (as a Landlord)
Postcode: PR1
1
people found
this helpful
We have dealt with Gabrielle Watson at Bridgfords, Preston for over six months and have found her to be highly efficient, courteous and professional....
read full review
Comment on agent fees
Nobody likes paying fees but they are in line with other Agents.
1
people found
this helpful
Was this helpful?
Yes
“Great team! Great service!...”
5 Star Review
Nov 06,2018
By: 'K&K'
Nov 06,2018
Branch: Knaresborough, 47 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: HG5
Branch: Knaresborough, 47 High Street
Sales (as a Vendor)
Postcode: HG5
0
people found
this helpful
A highly trained, professional team dedicated to serving the customer
( with a smile) from first point of contact through to completion. It was never any trouble to them to go that extra mile to get things moving. It is therefore no surprise that this high ...
read full review
Comment on agent fees
Fair
0
people found
this helpful
Was this helpful?
Yes
“Fantastic, helpful service....”
5 Star Review
Nov 05,2018
By: 'Mr and Mrs G'
Nov 05,2018
Branch: Stalybridge, 53 Mottram Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SK15
Branch: Stalybridge, 53 Mottram Road
Sales (as a Vendor)
Postcode: SK15
0
people found
this helpful
Thank you to Richard and staff at Bridgfords in Stalybridge. We really appreciate all the advice and help you gave us when we were selling the house. Without you we would not have sold so quickly with the sale going as smoothly as it did. ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Amazing...”
5 Star Review
Oct 29,2018
By: 'Investor'
Oct 29,2018
Branch: Bamber Bridge, 204 Station Road
Services: Sales (as a Vendor)
Sold price: £375
Would you recommend?: Yes
Postcode: PR5
Branch: Bamber Bridge, 204 Station Road
Sales (as a Vendor)
Sold price: £375
Postcode: PR5
0
people found
this helpful
I have never know anyone work as hard to both sell my property and help with the purchase of my next. The team at bamber Bridge work together amazingly well and took all the stress away. Jane and Lisa went out of there way to ...
read full review
Comment on agent fees
You get what you pay for and you get a lot from Jane's team. Worth every penny.
0
people found
this helpful
Was this helpful?
Yes
“Appalling! Avoid this letting agent!...”
1 Star Review
Oct 20,2018
By: 'Mike Toner'
Oct 20,2018
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: No
Postcode: M12b
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: M12b
0
people found
this helpful
I rented a property through this agent for 6 months and would never use them again. Having rented properties across the country for 15 years they are probably the worst I have ever has the misfortune of dealing with. Certain staff are rude, clearly incompetent and the ...
read full review
Comment on agent fees
Bad
0
people found
this helpful
Was this helpful?
Yes
“Horrendous...”
1 Star Review
Sep 28,2018
By: 'Previous tenant'
Sep 28,2018
Branch: Darlington, 23 Duke Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Dl1
Branch: Darlington, 23 Duke Street
Lettings (as a Tenant)
Postcode: Dl1
0
people found
this helpful
Worst estate agency I've ever used by FAR! You couldn't pay me to rent through them, will never use these guys to rent through again! Charges absolutely extortionate and they charge for EVERYTHING they do. Just got done renting a property through them for 6 months, ...
read full review
Comment on agent fees
Worst estate agency I've ever used by FAR! You couldn't pay me to rent through them, will never use these guys to rent through again! Charges absolutely extortionate and they charge for EVERYTHING they do. Just got done renting a property through them for 6 months, after numerous mid term calls attempting to arrange viewings!? When I'd only been there for 2 months because they hadn't bothered to check their sytems, they then harrassed me saying I hadn't paid my rent when I had!!! Absolute joke! Then I get an email along the lines of 'great news your landlord has agreed to offer you the property at the same fixed cost for a further term, all you have to do to claim this is pay about £200 in ADDITIONAL admin fees to stay'!!!! I've rented for years and have never ever heard of anything quite like this. Then to top it all off my new estate agent called me last week when they were trying to collect a reference re: me renting through them. THEY ASKED FOR £25 TO GIVE A REFERENCE!!!! Absolutely horrendous, I'd seriously rather be homeless than rent through these ever again.
0
people found
this helpful
Was this helpful?
Yes
“Helpful and Kind!...”
5 Star Review
Sep 27,2018
By: 'Chloe-Marie Humphreys'
Sep 27,2018
Branch: Northwich, 25 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CW8
Branch: Northwich, 25 High Street
Lettings (as a Tenant)
Postcode: CW8
0
people found
this helpful
Just got my first home through Bridgford and I couldn't be happier, they were so helpful and kind from the very first email, Lisa helped us so much and cannot wait to start our new chapter after all their help!...
read full review
Comment on agent fees
Fee’s were expensive but they have great deals and we had £75 off ours!
0
people found
this helpful
Was this helpful?
Yes
“Great service...”
5 Star Review
Aug 31,2018
By: 'Maria and tones'
Aug 31,2018
Branch: Knaresborough, 47 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: HG58
Branch: Knaresborough, 47 High Street
Sales (as a Vendor)
Postcode: HG58
1
people found
this helpful
We had a particularly difficult chain and was let down by the solicitors on numerous occasions. Gemma,Bryony, Amanda and Elenor worked wonders throughout the sale and purchase and chased,followed up complaints to the end, we are now in our forever home thanks to ...
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“House let in 3 hours...”
5 Star Review
Aug 29,2018
By: 'Kay'
Aug 29,2018
Branch: Washington, The Galleries Washington Centre
Services: They manage our building
Rent PCM: £750
Would you recommend?: Yes
Postcode: dh4
Branch: Washington, The Galleries Washington Centre
They manage our building
Rent PCM: £750
Postcode: dh4
0
people found
this helpful
In our dealings with Andrea she has always struck the right balance between professionalism and friendliness.
She was a great help in guiding us through the letting process ; always having the right paperwork ready and turning up promptly for meetings. To top it all she ...
read full review
Comment on agent fees
Thh agent's fees seem fair and competitive
0
people found
this helpful
Was this helpful?
Yes
“Fantastic service during house purchase...”
5 Star Review
Aug 23,2018
By: 'Tarun and Naveen'
Aug 23,2018
Branch: Ponteland, 9 Main Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE20
Branch: Ponteland, 9 Main Street
Sales (as a Buyer)
Postcode: NE20
0
people found
this helpful
As what can only be described as a very complex purchase. Karen, Katy and Val were fantastic all the way through the process. Without a doubt they went above and beyond.
Communication was second to none.
They full understood our needs.
Thank you so much ...
read full review
Comment on agent fees
NA
0
people found
this helpful
Was this helpful?
Yes
“Horrific Service...”
1 Star Review
Aug 07,2018
By: 'Jemma'
Aug 07,2018
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M4
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Postcode: M4
0
people found
this helpful
My experience with Bridgfords has genuinely been one of the most stressful things I've gone through. At every stage they have been incompetent, they have lied consistnently when the staff clearly don't know the answer, they don't communicate with each other or myself and have ...
read full review
Comment on agent fees
Bad
0
people found
this helpful
Was this helpful?
Yes
“Let sitting outside, twice!...”
1 Star Review
Aug 07,2018
By: 'SMcN'
Aug 07,2018
Branch: Durham, 15 Elvet Bridge
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: DH2
Branch: Durham, 15 Elvet Bridge
Lettings (as a Tenant)
Rent PCM: £450
Postcode: DH2
0
people found
this helpful
I was left sitting outside a property not once but twice in the same day waiting for a viewing.
I was told I would meet staff at the agreed time and when no one turned up I called to be told they tried to call ...
read full review
Comment on agent fees
Fees are extortionate
0
people found
this helpful
Was this helpful?
Yes
“awful...”
1 Star Review
Aug 06,2018
By: 'simply awful'
Aug 06,2018
Branch: Middlesbrough, 114 linthorpe Road
Services: Property Management
Would you recommend?: No
Postcode: ts1
Branch: Middlesbrough, 114 linthorpe Road
Property Management
Postcode: ts1
0
people found
this helpful
poor communication, makes assumptions and acts on their own ideas rather than what should be done. poor resolution to issues, usually fail to call back. just awful. i would have given 0 stars if that was an option...
read full review
0
people found
this helpful
Was this helpful?
Yes
“AWFUL COMPANY...”
1 Star Review
Aug 02,2018
By: 'Greg'
Aug 02,2018
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: M15
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Rent PCM: £700
Postcode: M15
0
people found
this helpful
Will over charge you and steal every possible penny they can get from their customers. Unhelpful staff very slow to response if you need any help....
read full review
Comment on agent fees
Over priced. Desperate to squeeze every penny out of their customers.
0
people found
this helpful
Was this helpful?
Yes
“Dreadful service...”
1 Star Review
Jul 13,2018
By: 'Happy shopper'
Jul 13,2018
Branch: Darlington, 23 Duke Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Dl3
Branch: Darlington, 23 Duke Street
Lettings (as a Tenant)
Postcode: Dl3
1
people found
this helpful
I have now let two properties from Bridgfords and after assurances that their abysmal administration would be improved during my second letting I was shocked and bewildered to find that their customer service could reach even greater heights of incompetence. Moving house is frustrating enough ...
read full review
Comment on agent fees
About as extortionate as the rest, they are no worse in this department than any other landlord however their service has been abysmal which is what has prompted me to write this review.
1
people found
this helpful
Was this helpful?
Yes
“shocking communication...”
1 Star Review
Jun 27,2018
By: 'Frankie'
Jun 27,2018
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Rent PCM: £580
Would you recommend?: No
Postcode: M3
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Rent PCM: £580
Postcode: M3
0
people found
this helpful
Their communication skills have been shocking over the phone and in writing, having based assumptions on a persons situation without checking first.
They marketed my flat I was still in and agreed a new let without asking me for a move out date. Bridgefords now ...
read full review
Comment on agent fees
bad fees as came up with an extra £200 I was unaware of until after I signed for it.
0
people found
this helpful
Was this helpful?
Yes
“Terrible...”
1 Star Review
Jun 07,2018
By: 'Harrogate landlord'
Jun 07,2018
Branch: Harrogate, 16 Albert Street
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: No
Postcode: HG2
Branch: Harrogate, 16 Albert Street
Lettings (as a Landlord)
Rent PCM: £750
Postcode: HG2
0
people found
this helpful
Gave keys to tenant without getting the lease signed. They were disorganised and failed to communicate. Obtained a credit guarantee from somebody who was suffering a terminal illness. Completely unprofessional and could not run a bath....
read full review
Comment on agent fees
Fees were reasonable but service was dreadful
0
people found
this helpful
Was this helpful?
Yes
“Awful...”
1 Star Review
May 23,2018
By: 'Michael Hough'
May 23,2018
Branch: Warrington, 66-70 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WA4
Branch: Warrington, 66-70 London Road
Lettings (as a Tenant)
Postcode: WA4
1
people found
this helpful
Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller....
read full review
Comment on agent fees
Extortionate.
1
people found
this helpful
Was this helpful?
Yes
“Disgusting! Liars! Taking money from a new family...”
1 Star Review
May 23,2018
By: 'Oxford Mews'
May 23,2018
Branch: Preston, 89 Fishergate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PR7
Branch: Preston, 89 Fishergate
Lettings (as a Tenant)
Postcode: PR7
0
people found
this helpful
This company is a disgrace and I can't warn people enough to steer clear of them and never give them your business!
I paid 6 months rent upfront for a property in Buckshaw Village, Chorley. After 5 months at the propert I was told by the branch ...
read full review
Comment on agent fees
Bad
0
people found
this helpful
Was this helpful?
Yes
“From a Very Grateful Client...”
5 Star Review
May 16,2018
By: 'David Pringle'
May 16,2018
Branch: Ponteland, 9 Main Street
Services: Sales (as a Vendor)
Sold price: £192500
Would you recommend?: Yes
Postcode: NE13
Branch: Ponteland, 9 Main Street
Sales (as a Vendor)
Sold price: £192500
Postcode: NE13
0
people found
this helpful
The sale of my house was made all the more difficult by the fact that I now live in the Far East, however, Karen, Katie and Val still kept me fully informed of all developments and liaised with the buyers on my behalf.
The key ...
read full review
Comment on agent fees
I still believe that commission should be based on a percentage of actual sale value, however, I have no real complaint about the commission charged in the sale of my home.
0
people found
this helpful
Was this helpful?
Yes
“Renting - 4 years with leaking roof...”
1 Star Review
May 13,2018
By: 'Adam'
May 13,2018
Branch: Teeside, 141 Linthorpe Road
Services: Lettings (as a Tenant)
Rent PCM: £510
Would you recommend?: Yes
Postcode: TS5
Branch: Teeside, 141 Linthorpe Road
Lettings (as a Tenant)
Rent PCM: £510
Postcode: TS5
0
people found
this helpful
Have lived in a rented property for 4 years and had nothing but problems. Reported issues regarding leaking roof, mold and a large window that doesn't lock (security risk), on numerous occasions. Had visits made. Reported again and still having issues.
As the landlord agreed to ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Superb Service...”
5 Star Review
May 11,2018
By: 'C Askell'
May 11,2018
Branch: Ponteland, 9 Main Street
Services: Sales (as a Vendor)
Sold price: £290000
Would you recommend?: Yes
Postcode: NE13
Branch: Ponteland, 9 Main Street
Sales (as a Vendor)
Sold price: £290000
Postcode: NE13
0
people found
this helpful
We sold and purchased through Bridgfords in March 2018. The standard of service we received was exceptional.
Our path from sale to purchase was a tricky one. The sale of our house fell through (for reasons outside of the agents control) twice and it was only ...
read full review
Comment on agent fees
Slightly higher than some local agents who claim to sell your house for 1% or lower. However for an extra 0.2% you get 5* service. In our case we felt like we had underpaid Bridgfords for their service because they sold our house 3x and the fee remained fixed. Worth every extra penny for their experience, knowledge and professionalism.
0
people found
this helpful
Was this helpful?
Yes
“Outstanding service...”
5 Star Review
May 11,2018
By: 'bobbymonty'
May 11,2018
Branch: Ponteland, 9 Main Street
Services: Sales (as a Buyer)
Sold price: £177500
Would you recommend?: Yes
Postcode: ne20
Branch: Ponteland, 9 Main Street
Sales (as a Buyer)
Sold price: £177500
Postcode: ne20
0
people found
this helpful
I can't praise Val and Karen, (Bridgfords Ponteland branch), highly enough.
They were actually working on behalf of the vendor of the property that I was buying and not me, my estate agents were useless and I pretty much relied on Val and Karen.
There ...
read full review
Comment on agent fees
N/A
0
people found
this helpful
Was this helpful?
Yes
“Exceptionally Professional...”
5 Star Review
May 10,2018
By: 'ELAINE'
May 10,2018
Branch: Ponteland, 9 Main Street
Services: Sales (as a Buyer)
Sold price: £385000
Would you recommend?: Yes
Postcode: NE19
Branch: Ponteland, 9 Main Street
Sales (as a Buyer)
Sold price: £385000
Postcode: NE19
0
people found
this helpful
I was a purchaser and I must say these Two professional Ladies are are truly dedicated to their roles. Their Client was their priority and thankfully their excellent intermediary skills between their client and myself are what gave me the home I wanted and their ...
read full review
Comment on agent fees
N/A
0
people found
this helpful
Was this helpful?
Yes