69% sales valuation accuracy
77% sales fee satisfaction
No company information
Latest Reviews
View all Reviews 561
9th Mar 2024
reviewed by 'Rebecca'
4th Mar 2024
reviewed by 'Simona'
21st Feb 2024
reviewed by 'Heidi'
21st Feb 2024
reviewed by 'Heidi'
31st Jan 2024
reviewed by 'No thank you'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 69% | 77% | £38,000 | £49,150,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 26 | 43 | 47 | 185 | 61 | 27 | 37 | 17 | 28 | 90 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Dec 07,2018
Dec 07,2018
0
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Both Kate and Mark were fantastic when needed.
Pity the buyers solicitors in the chain were not as pro-active.
Thanks Kate for keeping on top of the proceedings and making sure we were up to date....
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Comment on agent fees
Being honest, bit expensive but we knew the score.
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Dec 04,2018
Dec 04,2018
0
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What a delight it was to work with Savanah and Luke with regards to letting my property ( 3 bed hse).
They are two extremely polite, knowledgeable, hard working and friendly people.
It is well know that trying to let a property at this time of year ...
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Comment on agent fees
Average.
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Nov 08,2018
Nov 08,2018
1
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this helpful
this helpful
We have dealt with Gabrielle Watson at Bridgfords, Preston for over six months and have found her to be highly efficient, courteous and professional....
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Comment on agent fees
Nobody likes paying fees but they are in line with other Agents.
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Nov 06,2018
Nov 06,2018
0
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A highly trained, professional team dedicated to serving the customer
( with a smile) from first point of contact through to completion. It was never any trouble to them to go that extra mile to get things moving. It is therefore no surprise that this high ...
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Comment on agent fees
Fair
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Nov 05,2018
Nov 05,2018
0
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Thank you to Richard and staff at Bridgfords in Stalybridge. We really appreciate all the advice and help you gave us when we were selling the house. Without you we would not have sold so quickly with the sale going as smoothly as it did. ...
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Comment on agent fees
Good
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Oct 29,2018
Oct 29,2018
0
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I have never know anyone work as hard to both sell my property and help with the purchase of my next. The team at bamber Bridge work together amazingly well and took all the stress away. Jane and Lisa went out of there way to ...
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Comment on agent fees
You get what you pay for and you get a lot from Jane's team. Worth every penny.
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Oct 20,2018
Oct 20,2018
1
people found
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I rented a property through this agent for 6 months and would never use them again. Having rented properties across the country for 15 years they are probably the worst I have ever has the misfortune of dealing with. Certain staff are rude, clearly incompetent and the ...
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Comment on agent fees
Bad
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Sep 28,2018
Sep 28,2018
0
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Worst estate agency I've ever used by FAR! You couldn't pay me to rent through them, will never use these guys to rent through again! Charges absolutely extortionate and they charge for EVERYTHING they do. Just got done renting a property through them for 6 months, ...
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Comment on agent fees
Worst estate agency I've ever used by FAR! You couldn't pay me to rent through them, will never use these guys to rent through again! Charges absolutely extortionate and they charge for EVERYTHING they do. Just got done renting a property through them for 6 months, after numerous mid term calls attempting to arrange viewings!? When I'd only been there for 2 months because they hadn't bothered to check their sytems, they then harrassed me saying I hadn't paid my rent when I had!!! Absolute joke! Then I get an email along the lines of 'great news your landlord has agreed to offer you the property at the same fixed cost for a further term, all you have to do to claim this is pay about £200 in ADDITIONAL admin fees to stay'!!!! I've rented for years and have never ever heard of anything quite like this. Then to top it all off my new estate agent called me last week when they were trying to collect a reference re: me renting through them. THEY ASKED FOR £25 TO GIVE A REFERENCE!!!! Absolutely horrendous, I'd seriously rather be homeless than rent through these ever again.
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Sep 27,2018
Sep 27,2018
0
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Just got my first home through Bridgford and I couldn't be happier, they were so helpful and kind from the very first email, Lisa helped us so much and cannot wait to start our new chapter after all their help!...
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Comment on agent fees
Fee’s were expensive but they have great deals and we had £75 off ours!
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Aug 31,2018
Aug 31,2018
1
people found
this helpful
this helpful
We had a particularly difficult chain and was let down by the solicitors on numerous occasions. Gemma,Bryony, Amanda and Elenor worked wonders throughout the sale and purchase and chased,followed up complaints to the end, we are now in our forever home thanks to ...
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Comment on agent fees
Good
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Aug 29,2018
Aug 29,2018
0
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In our dealings with Andrea she has always struck the right balance between professionalism and friendliness.
She was a great help in guiding us through the letting process ; always having the right paperwork ready and turning up promptly for meetings. To top it all she ...
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Comment on agent fees
Thh agent's fees seem fair and competitive
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Aug 23,2018
Aug 23,2018
0
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As what can only be described as a very complex purchase. Karen, Katy and Val were fantastic all the way through the process. Without a doubt they went above and beyond.
Communication was second to none.
They full understood our needs.
Thank you so much ...
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Comment on agent fees
NA
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Aug 07,2018
Aug 07,2018
0
people found
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I was left sitting outside a property not once but twice in the same day waiting for a viewing.
I was told I would meet staff at the agreed time and when no one turned up I called to be told they tried to call ...
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Comment on agent fees
Fees are extortionate
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Aug 07,2018
Aug 07,2018
0
people found
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My experience with Bridgfords has genuinely been one of the most stressful things I've gone through. At every stage they have been incompetent, they have lied consistnently when the staff clearly don't know the answer, they don't communicate with each other or myself and have ...
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Comment on agent fees
Bad
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Aug 06,2018
Aug 06,2018
0
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poor communication, makes assumptions and acts on their own ideas rather than what should be done. poor resolution to issues, usually fail to call back. just awful. i would have given 0 stars if that was an option...
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Aug 02,2018
Aug 02,2018
0
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Will over charge you and steal every possible penny they can get from their customers. Unhelpful staff very slow to response if you need any help....
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Comment on agent fees
Over priced. Desperate to squeeze every penny out of their customers.
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Jul 13,2018
Jul 13,2018
1
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I have now let two properties from Bridgfords and after assurances that their abysmal administration would be improved during my second letting I was shocked and bewildered to find that their customer service could reach even greater heights of incompetence. Moving house is frustrating enough ...
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Comment on agent fees
About as extortionate as the rest, they are no worse in this department than any other landlord however their service has been abysmal which is what has prompted me to write this review.
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Jun 27,2018
Jun 27,2018
0
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Their communication skills have been shocking over the phone and in writing, having based assumptions on a persons situation without checking first.
They marketed my flat I was still in and agreed a new let without asking me for a move out date. Bridgefords now ...
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Comment on agent fees
bad fees as came up with an extra £200 I was unaware of until after I signed for it.
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Jun 07,2018
Jun 07,2018
0
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Gave keys to tenant without getting the lease signed. They were disorganised and failed to communicate. Obtained a credit guarantee from somebody who was suffering a terminal illness. Completely unprofessional and could not run a bath....
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Comment on agent fees
Fees were reasonable but service was dreadful
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May 23,2018
May 23,2018
1
people found
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This company is a disgrace and I can't warn people enough to steer clear of them and never give them your business!
I paid 6 months rent upfront for a property in Buckshaw Village, Chorley. After 5 months at the propert I was told by the branch ...
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Comment on agent fees
Bad
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May 23,2018
May 23,2018
3
people found
this helpful
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Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller....
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Comment on agent fees
Extortionate.
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May 16,2018
May 16,2018
0
people found
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The sale of my house was made all the more difficult by the fact that I now live in the Far East, however, Karen, Katie and Val still kept me fully informed of all developments and liaised with the buyers on my behalf.
The key ...
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Comment on agent fees
I still believe that commission should be based on a percentage of actual sale value, however, I have no real complaint about the commission charged in the sale of my home.
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May 13,2018
May 13,2018
0
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Have lived in a rented property for 4 years and had nothing but problems. Reported issues regarding leaking roof, mold and a large window that doesn't lock (security risk), on numerous occasions. Had visits made. Reported again and still having issues.
As the landlord agreed to ...
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May 11,2018
May 11,2018
0
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We sold and purchased through Bridgfords in March 2018. The standard of service we received was exceptional.
Our path from sale to purchase was a tricky one. The sale of our house fell through (for reasons outside of the agents control) twice and it was only ...
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Comment on agent fees
Slightly higher than some local agents who claim to sell your house for 1% or lower. However for an extra 0.2% you get 5* service. In our case we felt like we had underpaid Bridgfords for their service because they sold our house 3x and the fee remained fixed. Worth every extra penny for their experience, knowledge and professionalism.
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May 11, 2018
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Dear Cheryl, thank you so much for your lovely comments we really do appreciate them, we were delighted that you got into the property you wanted so much and full asking price achieved for yours. Kind Regards Val and the team ...
May 11,2018
May 11,2018
0
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I can't praise Val and Karen, (Bridgfords Ponteland branch), highly enough.
They were actually working on behalf of the vendor of the property that I was buying and not me, my estate agents were useless and I pretty much relied on Val and Karen.
There ...
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N/A
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May 11, 2018
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Bobby thank you so much for your wonderful comments and fab review we are very grateful, really happy you are settled in your new home and thank you for recommending us - Kind Regards Val and Team ...
May 10,2018
May 10,2018
0
people found
this helpful
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I was a purchaser and I must say these Two professional Ladies are are truly dedicated to their roles. Their Client was their priority and thankfully their excellent intermediary skills between their client and myself are what gave me the home I wanted and their ...
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N/A
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May 11, 2018
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Dear Elaine, Thank you so much for your kind comments, you were an absolute delight to deal with and we are so happy we were able to find you your dream home. Kind Regards Val and the team ...
May 10,2018
May 10,2018
0
people found
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I was a purchaser recently where Bridgfords were the selling agent. From start to finish the process was a pleasure, both Karen and Val acted with both honesty and integrity throughout meaning a seamless process for myself.
I would have no reservations in recommending Bridgfords....
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May 11, 2018
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Mark, thank you for taking the time to praise the service your received from bridgfords team at Ponteland. I am delighted you were happy with how we dealt with your purchase and genuinely look forward to dealing with you again in the future. Kind Regards Val and the Team ...
May 10,2018
May 10,2018
0
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this helpful
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Wholly professional attitude and sympathetic to the sale of property. Excellent service and kept me updated with any contact made...
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Comment on agent fees
In conjunction with most others
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May 11, 2018
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Les, thank you so much for your review we really do appreciate it and thank you for recommending us to everyone you speak to we are very grateful. Kind Regards Val and the Team ...
May 10,2018
May 10,2018
0
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this helpful
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Ponteland Bridgford staff were absolutely excellent with us!! They responded in a timely fashion, always there to answer our queries even after finding us a buyer quickly .Our experience was very positive with the team.
Val, Karen well done and keep up the good workxx...
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Comment on agent fees
Very reasonable
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May 11, 2018
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Mrs D thank you for taking the time to write this fabulous review, we were delighted to have been of service and we hope you are very happy in your new home and the boys are all settled. Kind Regards Val and Team ...
May 10,2018
May 10,2018
0
people found
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Karen and the team at Bridgfords have been fantastic from start to finish. I can't recommend them highly enough. Through our sale and purchase they were great
Their online photos highlighted our sale property beautifully...
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Comment on agent fees
Good
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May 11, 2018
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Dear Dr Whitney thank you for your feedback with regards to Karen and the team at bridgfords Ponteland branch, as always it was a pleaessure having you as a client and we are delighted you are now in your forever home. Kind Regards Val and Team ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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