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Student Home Zone Shop 85 New Elvet
Durham
County Durham
DH1 3AQ
08700 777 017

 
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Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Had a great year staying in a Bill Free Homes property in Durham. All of our bills were included and the response to any repairs or issues was fast and effective...
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Jul 01,2015
Minithumbdown
By:
Jul 01,2015
1 people found
this helpful
I would strongly advise not to use Bill free homes. During our tenancy we had multiple set backs with them. We were unaware that the property we had chosen was under renovation, during our tenancy. The boiler broke which took nearly a week before it was seen to, meaning we only had cold water. After which our internet failed to connect, we were advised to sort it out ourselves even though we had not engaged in the contract. It was finally sorted after constantly phoning with them back and forth ...
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What agent could do to change your mind?
Too high for what we got and others around the area were paying.
Comment on agent fees
Too high for what we got and others around the area were paying.
Was this helpful? Yes
By: Billfreehomes
Jul 14, 2015
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We are sorry that you seem so aggrieved however we cannot comment on your issue as we are unaware of your property address. I understand that you may wish to remain anonymous . However I can comment on most of your issues in a general sense. As regards renovations รขโ‚ฌโ€œ we do carry out repairs to all properties as they arise but renovations are different in this case we do shut the house down. Boilers do break and we have to deal with repairs, how these are dealt with depends on av....
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