• claim your profile
    Sean Lawless
  • claim your profile
    Peter Smith
No description for branch.

85 New Elvet
Durham
County Durham
DH1 3AQ
03303300999

 
Website not available Properties for sale
Properties for rent
Sep 20,2017
Minithumbup
Sean Lawless
Peter Smith
By: 'Hugo'
Sep 20,2017
0 people found
this helpful
We stayed in a Bill Free Homes house during our second year at Durham University and I can highly recomend them as a great company to use for student accommodation. We stayed in a property in the Market Place and not only was the property uncredible, the service we recieved during our tenancy was great. We had a few issues during the year but they were all dealt with quickly and efficently by their repairs team....
read full review
Comment on agent fees
good - we paid £180 each but got lots of things for this including prime tv and a meal at a resturant
Was this helpful? Yes
Sep 14,2017
Minithumbdown
By: 'Beware!'
Sep 14,2017
4 people found
this helpful
The location of the house in the middle of Durham is fantastic, ignoring the fact that there are several nightclubs in the vicinity. The room sizes are good and there is ample communal space, as well as a good number of bathrooms, all reflected in the premium price. However, the place was not clean, the freezer full of ice with 'bits' stuck to it, the dryer full of water and fluff, the furniture was very flimsy, handles and chairs' legs came off here and there, some windows had secondary glazing...
read full review
Comment on agent fees
We don't feel we had our money's worth!
Was this helpful? Yes
Sep 01,2017
Minithumbup
By: 'johnalty'
Sep 01,2017
0 people found
this helpful
A great letting agent for Durham University students. We stayed at a property in The Sands, Durham for 6 people and we found that everything we could hope to be dealt with in way of repairs during the tenancy was done so, and was done efficiently....
read full review
Comment on agent fees
Not an issue, we paid £180.00 but that seems to be have good value for money.
Was this helpful? Yes
Aug 23,2017
Minithumbup
By: 'Adolphusplace'
Aug 23,2017
1 people found
this helpful
I trust this company completely to handle my house letting, and I find them to be really helpful and efficient. They offer lots of green incentives to students, and letting is streamlined and convenient....
read full review
Was this helpful? Yes
Aug 15,2017
Minithumbdown
By: '57Gilesgate'
Aug 15,2017
5 people found
this helpful
Awful, house was not clean at all when the rent started, including condom wrappers. This was not properly cleaned and had to complain on multiple occasions about this. At the end of the tennancy the deposit was not returned for nearly 7 weeks. Avoid....
read full review
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Clair'
Feb 01,2017
1 people found
this helpful
What a great year we had staying with Bill Free Homes. Any problems that we faced during the year were dealt with quickly and efficiently. The house, although expensive, was luxurious throughout and we had a repairs service to match....
read full review
Comment on agent fees
Not an issue
Was this helpful? Yes
Oct 21,2016
Minithumbup
By: 'Jonny'
Oct 21,2016
1 people found
this helpful
Had a great year staying in a Bill Free Homes property in Durham. All of our bills were included and the response to any repairs or issues was fast and effective...
read full review
Was this helpful? Yes
Jul 01,2015
Minithumbdown
By: 'NotHappy'
Jul 01,2015
6 people found
this helpful
I would strongly advise not to use Bill free homes. During our tenancy we had multiple set backs with them. We were unaware that the property we had chosen was under renovation, during our tenancy. The boiler broke which took nearly a week before it was seen to, meaning we only had cold water. After which our internet failed to connect, we were advised to sort it out ourselves even though we had not engaged in the contract. It was finally sorted after constantly phoning with them back and forth ...
read full review
What agent could do to change your mind?
Too high for what we got and others around the area were paying.
Attached Files
Comment on agent fees
Too high for what we got and others around the area were paying.
Was this helpful? Yes
By: Billfreehomes
Jul 14, 2015
View all comments (1)
We are sorry that you seem so aggrieved however we cannot comment on your issue as we are unaware of your property address. I understand that you may wish to remain anonymous . However I can comment on most of your issues in a general sense. As regards renovations รขโ‚ฌโ€œ we do carry out repairs to all properties as they arise but renovations are different in this case we do shut the house down. Boilers do break and we have to deal with repairs, how these are dealt with depends on av ...
Areas covered
  • DH1



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 4 3 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 9:28 AM 20/09/2017 by Sean Lawless

Complaints Procedure

http://www.billfreehomes.com/content/basic-complaints-procedure.pdf
Last updated at 9:28 AM 20/09/2017 by Sean Lawless

Awards won by Bill Free Homes

Individual Branch Awards

Sean Lawless - upload your photo Sean Lawless
1 reviews

About Sean No description set View full profile
Peter Smith - upload your photo Peter Smith
1 reviews

About Peter No description set View full profile

Firm Widgets

My widgets

Opening hours




.

Find the Best Agent to
Buy, Sell or Rent Property