50% sales valuation accuracy
50% sales fee satisfaction
83% lettings valuation accuracy
88% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 117
11th Jun 2020
reviewed by 'Emma'
11th Jul 2019
reviewed by 'JASON'
2nd Jun 2018
reviewed by 'Purchaser'
18th May 2018
reviewed by 'Alex'
5th Jul 2017
reviewed by 'Abbie'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £235,000 | £235,000 |
| Lettings | 83% | 88% | £390 | £2,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 37 | 0 | 68 | 1 | 0 | 1 | 1 | 3 | 0 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
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Ashley Adams Branches (view all 5)
Jun 11,2020
Jun 11,2020
3
people found
this helpful
this helpful
Terrible experience. We phoned in an offer on a house, got told that we would need to put in a higher offer as there was another bidder, would not advise what the other bid was, raised my offer by 5k, went into the office 2 days ...
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Jul 11,2019
Jul 11,2019
2
people found
this helpful
this helpful
I arranged an appointment on a Monday to view on Wednesday and they cancelled without me being notified. When I called the office the agent said they send the cancellation to MY mobile number (BLATANT LIE). I lost one days holiday [They had my number ...
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Aug 03,2018
Aug 03,2018
1
people found
this helpful
this helpful
Schedule an appointment and it's cancelled without being notified. When called the office the agent said they send the cancellation to a wrong mobile number. I lost one day off due to this [They have my number and they could have called me for this]. ...
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Jun 02,2018
Jun 02,2018
0
people found
this helpful
this helpful
Paul Dixon was our expert mortgage advisor and was always easy to contact. The process had its ups and downs however Paul made sure he always had a solution and supported us efficiently and effectively through a challenging time in our lives. He worked very ...
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May 18,2018
May 18,2018
1
people found
this helpful
this helpful
The keys to my property that they were selling have been lost. At first they claimed to have nothing to do with my property, despite the property being listed on Zoopla by them and a viewing feedback having been received. Now it appears that they ...
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Comment on agent fees
Only one viewing in 8 weeks. The only feedback that I received from them
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Jul 05,2017
Jul 05,2017
1
people found
this helpful
this helpful
Matthew made it all very easy. He explained everything fantastically and knew my perfect property before I did. I only had to view one to know if was perfect for me.
He also managed to achieve what I thought would be impossible. Moved in within ...
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Comment on agent fees
Slightly pricey but great to know you are covered and it's all explained so you know what you are paying. Disregarding deposit and rent they're very reasonable it's just that it all comes at once
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Mar 28,2017
Mar 28,2017
3
people found
this helpful
this helpful
We have had our property on the market with them for nearly a year . Jonathan was excellent but left after a while. We became very disappointed with the branch as they failed to attend meetings that they had arranged and all they could say was ...
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Comment on agent fees
Fortunately none charged as house not sold with them
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Mar 16,2017
Mar 16,2017
4
people found
this helpful
this helpful
Although staff were friendly.... I was disgusted that I received a further two pairs of my house keys AFTER the completion date! (Following a very long drawn out poor service from their own solicitors!). No end of issues with Conveyancing Direct. I wanted to know ...
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Mar 10,2017
Mar 10,2017
1
people found
this helpful
this helpful
Joseph has been brilliant and made our application and move as swift and easy going as possible. He provides any requested information in a timely manner and is polite and very helpful, as are other agents at the branch that I have spoken to in ...
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Comment on agent fees
Good
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Mar 03,2017
Mar 03,2017
2
people found
this helpful
this helpful
Great service - friendly and efficient - did exactly what they promised. Would recommend to anyone looking to rent a property in and around Derby....
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Comment on agent fees
Fees were ok - (no-one likes fees!) but they were fine.
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Dec 08,2016
Dec 08,2016
1
people found
this helpful
this helpful
I've had my property managed by Ashley Adams for a number of years and have always recieved excellent customer service especially from Viraj Patel. You can be assured of recieving great service at all times....
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Comment on agent fees
Fees charged are very reasonable and very competitive compared to other local agents.
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Nov 03,2016
Nov 03,2016
1
people found
this helpful
this helpful
My property was advertised within hours of the valuation appointment. I was kept informed regularly of progress on viewings. The reference checks was done quickly and the tenant moved in within a week of viewing the property. The only slight delay was on the contract ...
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Sep 06,2016
Sep 06,2016
2
people found
this helpful
this helpful
With it being the first time I have moved into a property I was apprehensive about the process but with Nicola the process was a breeze and quite enjoyable. She was very approachable and kept myself and my partner informed every step of the way. ...
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Comment on agent fees
Her fees were very fair and worth it.
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Aug 23,2016
Aug 23,2016
1
people found
this helpful
this helpful
Incredibly pleasant person, as well as being thorough and concise with all the serious stuff! Replies to important emails quickly, and helped me sort out stuff I wouldn't of thought of immediately e.g. contents insurance...
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Good
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“A friendly, approachable yet professional manner. Her personality and positivity ......”
Aug 14,2016
Aug 14,2016
1
people found
this helpful
this helpful
A friendly, approachable yet professional manner. Her personality and positivity radiate from her and this, alongside her capabilities, ensured we felt we were getting a high quality service....
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Jul 22,2016
Jul 22,2016
0
people found
this helpful
this helpful
This agent is fantastic, by far the best I have ever dealt with.
They make everything very easy and offer a superb service.
Highly recommended....
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Comment on agent fees
ok
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Jul 01,2016
Jul 01,2016
1
people found
this helpful
this helpful
Fantastic service! Joseph was really helpful throughout and quick to respond to any queries we had. Big thank you to all....
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Jun 06,2016
Jun 06,2016
0
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this helpful
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Nicola has been amazing, very professional, organised and most of all very helpful.
My rental property was advertised on Right Move within 2 hours of me meeting Nicola and an offer made on the property within a couple of days. Their on line document signature system ...
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Apr 25,2016
Apr 25,2016
1
people found
this helpful
this helpful
Ashley Adams have done a great job in letting my property quickly compared to other agents I have used in the past and at a great price.
Charlie Howe, my key point of contact, went out of her way to ensure a fast let and ...
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Comment on agent fees
Execellent
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Apr 15,2016
Apr 15,2016
1
people found
this helpful
this helpful
We recently rented a property from Ashley Adams and Nicola was our letting agent. 10 out of 10 service, she was absolutely fantastic, we ran into multiple problems with moving out and she sorted them immediately. Would definitely use Ashley Adams again, she's a credit to the ...
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Comment on agent fees
Reasonable fees, no problems
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Mar 19,2016
Mar 19,2016
0
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best agent in derby and would recommend to my friends. matt and Charlie helped with everything I needed from the first viewing up to the day of moving in. very fast and efficient from day one....
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Comment on agent fees
fees ok
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Mar 19,2016
Mar 19,2016
1
people found
this helpful
this helpful
I have received excellent service from Ashley Adams as a landlady for a rental property. From start to finish they have been helpful and comprehensive in their approach. I found that their potential pricing of my property was in keeping with other agents on the ...
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Comment on agent fees
Found to be reasonable and in keeping with other agents in the locality.
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Mar 18,2016
Mar 18,2016
0
people found
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Charlie was efficient and friendly. She moved quickly to secure the agreement. Very satisfied. I will be able to move quickly into the property I saw only last week....
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Feb 24,2016
Feb 24,2016
0
people found
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From initial enquiry we have been dealt in both a professional and courteous manor. Matt was our original point of call and helped us most efficiently to find all the answers to our questions. Charlie then took over and has been a pleasure to deal ...
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Feb 17,2016
Feb 17,2016
1
people found
this helpful
this helpful
Very fast and professional service. Charlie was very helpful and a genuine nice person who made the process hastle free. It was all turned found really quick and I would recommend Ashley alAdams to a family or friend....
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Comment on agent fees
Seemed ok, not sure what other companies offer.
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Jul 17,2015
Jul 17,2015
0
people found
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Zara was particularly helpful during the viewing and application process. I would definitely recommend dealing with her. She was very pleasant and approachable. However, when we came to moving into the new property Zara was on holiday. During moving in we found there were security ...
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Jul 16,2015
Jul 16,2015
0
people found
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I found both Laura and Nicky very professional but acted with a personal touch. They made the letting of my property very easy and made themselves available to answer any queeries that I had and kept me informed at all times. They are a credit ...
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Jul 16,2015
Jul 16,2015
1
people found
this helpful
this helpful
Really good service, not rented a property before. Explained it really well. They were really helpful along the whole process...
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Jul 15,2015
Jul 15,2015
0
people found
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I have dealt with Nicola at Ashley Adams on all my buy to let properties and she is superb :)
Holly in sales has also been super helpful in finding me properties to purchase.
*****5 stars for these guys :)...
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Mar 25,2015
Mar 25,2015
0
people found
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In moving to Derby I approached the Ashley Adams branch about a property they were advertising for rent that I had found on Rightmove. From the initial phone call to discuss the property through to the final check out process all of the staff at ...
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Comment on agent fees
The fees are competitive and reasonable for the area.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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