Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Rent PCM: £800 Would you recommend?: No
Postcode: DE
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Rent PCM: £800 Postcode: DE
0people found this helpful
Schedule an appointment and it's cancelled without being notified. When called the office the agent said they send the cancellation to a wrong mobile number. I lost one day off due to this [They have my number and they could have called me for this]. ... read full review
Paul Dixon was our expert mortgage advisor and was always easy to contact. The process had its ups and downs however Paul made sure he always had a solution and supported us efficiently and effectively through a challenging time in our lives. He worked very ... read full review
The keys to my property that they were selling have been lost. At first they claimed to have nothing to do with my property, despite the property being listed on Zoopla by them and a viewing feedback having been received. Now it appears that they ... read full review
Comment on agent fees
Only one viewing in 8 weeks. The only feedback that I received from them
Matthew made it all very easy. He explained everything fantastically and knew my perfect property before I did. I only had to view one to know if was perfect for me.
He also managed to achieve what I thought would be impossible. Moved in within ... read full review
Comment on agent fees
Slightly pricey but great to know you are covered and it's all explained so you know what you are paying. Disregarding deposit and rent they're very reasonable it's just that it all comes at once
We have had our property on the market with them for nearly a year . Jonathan was excellent but left after a while. We became very disappointed with the branch as they failed to attend meetings that they had arranged and all they could say was ... read full review
Comment on agent fees
Fortunately none charged as house not sold with them
“Although staff were friendly.... I was disgusted that I received ......”
2 Star Review
Mar 16,2017
By: 'G B'
Mar 16,2017
Branch: Derby, 37-38 Irongate
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: De1
Branch: Derby, 37-38 Irongate
Sales (as a Buyer)
Postcode: De1
4people found this helpful
Although staff were friendly.... I was disgusted that I received a further two pairs of my house keys AFTER the completion date! (Following a very long drawn out poor service from their own solicitors!). No end of issues with Conveyancing Direct. I wanted to know ... read full review
Joseph has been brilliant and made our application and move as swift and easy going as possible. He provides any requested information in a timely manner and is polite and very helpful, as are other agents at the branch that I have spoken to in ... read full review
Great service - friendly and efficient - did exactly what they promised. Would recommend to anyone looking to rent a property in and around Derby.... read full review
Comment on agent fees
Fees were ok - (no-one likes fees!) but they were fine.
I've had my property managed by Ashley Adams for a number of years and have always recieved excellent customer service especially from Viraj Patel. You can be assured of recieving great service at all times.... read full review
Comment on agent fees
Fees charged are very reasonable and very competitive compared to other local agents.
My property was advertised within hours of the valuation appointment. I was kept informed regularly of progress on viewings. The reference checks was done quickly and the tenant moved in within a week of viewing the property. The only slight delay was on the contract ... read full review
With it being the first time I have moved into a property I was apprehensive about the process but with Nicola the process was a breeze and quite enjoyable. She was very approachable and kept myself and my partner informed every step of the way. ... read full review
Incredibly pleasant person, as well as being thorough and concise with all the serious stuff! Replies to important emails quickly, and helped me sort out stuff I wouldn't of thought of immediately e.g. contents insurance... read full review
A friendly, approachable yet professional manner. Her personality and positivity radiate from her and this, alongside her capabilities, ensured we felt we were getting a high quality service.... read full review
“This agent is fantastic, by far the best I have ......”
5 Star Review
Jul 22,2016
By: 'jon'
Jul 22,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: de24
Branch: Derby, 37-38 Irongate
Lettings (as a Landlord)
Postcode: de24
0people found this helpful
This agent is fantastic, by far the best I have ever dealt with.
They make everything very easy and offer a superb service.
Highly recommended.... read full review
“Nicola has been amazing, very professional, organised and most of ......”
5 Star Review
Jun 06,2016
By: 'Maria'
Jun 06,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE
Branch: Derby, 37-38 Irongate
Lettings (as a Landlord)
Postcode: DE
0people found this helpful
Nicola has been amazing, very professional, organised and most of all very helpful.
My rental property was advertised on Right Move within 2 hours of me meeting Nicola and an offer made on the property within a couple of days. Their on line document signature system ... read full review
Ashley Adams have done a great job in letting my property quickly compared to other agents I have used in the past and at a great price.
Charlie Howe, my key point of contact, went out of her way to ensure a fast let and ... read full review
“We recently rented a property from Ashley Adams and Nicola ......”
5 Star Review
Apr 15,2016
By: 'B'
Apr 15,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: De22
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Postcode: De22
1people found this helpful
We recently rented a property from Ashley Adams and Nicola was our letting agent. 10 out of 10 service, she was absolutely fantastic, we ran into multiple problems with moving out and she sorted them immediately. Would definitely use Ashley Adams again, she's a credit to the ... read full review
“best agent in derby and would recommend to my friends. ......”
5 Star Review
Mar 19,2016
By: 'tomor kideri'
Mar 19,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: de24
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Postcode: de24
0people found this helpful
best agent in derby and would recommend to my friends. matt and Charlie helped with everything I needed from the first viewing up to the day of moving in. very fast and efficient from day one.... read full review
I have received excellent service from Ashley Adams as a landlady for a rental property. From start to finish they have been helpful and comprehensive in their approach. I found that their potential pricing of my property was in keeping with other agents on the ... read full review
Comment on agent fees
Found to be reasonable and in keeping with other agents in the locality.
“Charlie was efficient and friendly. She moved quickly to secure ......”
5 Star Review
Mar 18,2016
By: 'X'
Mar 18,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: De1
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Postcode: De1
0people found this helpful
Charlie was efficient and friendly. She moved quickly to secure the agreement. Very satisfied. I will be able to move quickly into the property I saw only last week.... read full review
“From initial enquiry we have been dealt in both a ......”
5 Star Review
Feb 24,2016
By: 'hedkandi81'
Feb 24,2016
Branch: Derby, 37-38 Irongate
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE24
Branch: Derby, 37-38 Irongate
Lettings (as a Tenant)
Postcode: DE24
0people found this helpful
From initial enquiry we have been dealt in both a professional and courteous manor. Matt was our original point of call and helped us most efficiently to find all the answers to our questions. Charlie then took over and has been a pleasure to deal ... read full review
Very fast and professional service. Charlie was very helpful and a genuine nice person who made the process hastle free. It was all turned found really quick and I would recommend Ashley alAdams to a family or friend.... read full review
Zara was particularly helpful during the viewing and application process. I would definitely recommend dealing with her. She was very pleasant and approachable. However, when we came to moving into the new property Zara was on holiday. During moving in we found there were security ... read full review
I found both Laura and Nicky very professional but acted with a personal touch. They made the letting of my property very easy and made themselves available to answer any queeries that I had and kept me informed at all times. They are a credit ... read full review
I have dealt with Nicola at Ashley Adams on all my buy to let properties and she is superb :)
Holly in sales has also been super helpful in finding me properties to purchase.
*****5 stars for these guys :)... read full review
In moving to Derby I approached the Ashley Adams branch about a property they were advertising for rent that I had found on Rightmove. From the initial phone call to discuss the property through to the final check out process all of the staff at ... read full review
Comment on agent fees
The fees are competitive and reasonable for the area.
“Smart and professional manner. Very informative and answered all questions ......”
5 Star Review
Mar 19,2015
By: 'Rareness'
Mar 19,2015
Branch: Burton upon Trent, Britannia House
Station Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: de22
Branch: Burton upon Trent, Britannia House
Station Street
Lettings (as a Tenant)
Postcode: de22
0people found this helpful
Smart and professional manner. Very informative and answered all questions I had. Explained everything in detail , very happy customer , would use again.... read full review
As a landlady I regularly use Ashley Adams to help me find a tenant. Their fees are reasonable and they are always very attentive. They are very good at what they do, and have always found me a new tenant in a short period of ... read full review