Ashley Adams

111 reviews 4.6 /5 rating
  • 85% valuation accuracy
  • 94% recommend
  • 88% fee satisfaction
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    Yasmin Watson
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    Annabel Clement
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    Matthew Bulleyment
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    Vicki Block
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    Ashley Adams
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    Stephanie Downing
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    Adam Broadwell
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    Adam Broad well
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    Zara Frobisher
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    Ian
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    Emily Hancock
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    Sammy-Jo Thompson
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    Laura Hogan
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    Nicola Jones
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    Charlie Howe
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    Joseph Bignell
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    Viraj Patel
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Website not available Properties for sale
Properties for rent
Mar 28,2017
Minithumbdown
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Mar 28,2017
0 people found
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We have had our property on the market with them for nearly a year . Jonathan was excellent but left after a while. We became very disappointed with the branch as they failed to attend meetings that they had arranged and all they could say was reduce your price over the phone - without even visiting our property. Having given notice we still have the board and the property is still on rightmove ! They haven't even acknowledged our notice...
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Comment on agent fees
Fortunately none charged as house not sold with them
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Mar 16,2017
Minithumbdown
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Mar 16,2017
1 people found
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Although staff were friendly.... I was disgusted that I received a further two pairs of my house keys AFTER the completion date! (Following a very long drawn out poor service from their own solicitors!). No end of issues with Conveyancing Direct. I wanted to know why the staff member had to drive to get my keys I was due to be given, as when I went into branch to my astonishment the keys were not there! I asked for some basic information which contradicts the note I received in the post from the...
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Mar 10,2017
Minithumbup
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Joseph Bignell
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Mar 10,2017
1 people found
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Joseph has been brilliant and made our application and move as swift and easy going as possible. He provides any requested information in a timely manner and is polite and very helpful, as are other agents at the branch that I have spoken to in the process. I would highly recommend Ashley Adams in Derby, the service is outstanding, especially compared to previous letting agencies. Thanks Joe!...
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Comment on agent fees
Good
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Mar 03,2017
Minithumbup
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Joseph Bignell
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Mar 03,2017
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Great service - friendly and efficient - did exactly what they promised. Would recommend to anyone looking to rent a property in and around Derby....
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Comment on agent fees
Fees were ok - (no-one likes fees!) but they were fine.
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Dec 08,2016
Minithumbup
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Viraj Patel
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Dec 08,2016
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I've had my property managed by Ashley Adams for a number of years and have always recieved excellent customer service especially from Viraj Patel. You can be assured of recieving great service at all times....
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Comment on agent fees
Fees charged are very reasonable and very competitive compared to other local agents.
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Nov 03,2016
Minithumbup
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Matthew Bulleyment
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Nov 03,2016
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My property was advertised within hours of the valuation appointment. I was kept informed regularly of progress on viewings. The reference checks was done quickly and the tenant moved in within a week of viewing the property. The only slight delay was on the contract signature, where a clause needed to be removed. Again this was dealt with on the same day in a matter of a couple of hours. Good speedy service....
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Sep 06,2016
Minithumbup
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Nicola Jones
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Sep 06,2016
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With it being the first time I have moved into a property I was apprehensive about the process but with Nicola the process was a breeze and quite enjoyable. She was very approachable and kept myself and my partner informed every step of the way. All in all Nicola is an amazing estate agent who is professional but above all a genuinely great person and represents Ashley Adams in the best way possible and has made me a customer for life!....
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Comment on agent fees
Her fees were very fair and worth it.
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Aug 23,2016
Minithumbup
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Nicola Jones
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Aug 23,2016
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Incredibly pleasant person, as well as being thorough and concise with all the serious stuff! Replies to important emails quickly, and helped me sort out stuff I wouldn't of thought of immediately e.g. contents insurance...
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Good
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Aug 14,2016
Minithumbup
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Nicola Jones
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Aug 14,2016
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A friendly, approachable yet professional manner. Her personality and positivity radiate from her and this, alongside her capabilities, ensured we felt we were getting a high quality service....
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Jul 22,2016
Minithumbup
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Matthew Bulleyment
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Nicola Jones
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Jul 22,2016
0 people found
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This agent is fantastic, by far the best I have ever dealt with. They make everything very easy and offer a superb service. Highly recommended....
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Comment on agent fees
ok
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Jul 01,2016
Minithumbup
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Joseph Bignell
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Jul 01,2016
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Fantastic service! Joseph was really helpful throughout and quick to respond to any queries we had. Big thank you to all....
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Jun 06,2016
Minithumbup
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Nicola Jones
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Jun 06,2016
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Nicola has been amazing, very professional, organised and most of all very helpful. My rental property was advertised on Right Move within 2 hours of me meeting Nicola and an offer made on the property within a couple of days. Their on line document signature system is easy and saves time. I will definitely be using Ashley Adams in the future. Thankyou for all your help...
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Apr 25,2016
Minithumbup
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Charlie Howe
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Apr 25,2016
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Ashley Adams have done a great job in letting my property quickly compared to other agents I have used in the past and at a great price. Charlie Howe, my key point of contact, went out of her way to ensure a fast let and has keep my fully informed throughout the tenant finding process. I would highly recommend Ashley Adams in terms of professionalism, great value and achieving results. Thank you Charlie....
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Execellent
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Apr 15,2016
Minithumbup
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Nicola Jones
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Apr 15,2016
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We recently rented a property from Ashley Adams and Nicola was our letting agent. 10 out of 10 service, she was absolutely fantastic, we ran into multiple problems with moving out and she sorted them immediately. Would definitely use Ashley Adams again, she's a credit to the company!...
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Comment on agent fees
Reasonable fees, no problems
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Mar 19,2016
Minithumbup
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Charlie Howe
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Matthew Bulleyment
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Mar 19,2016
0 people found
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best agent in derby and would recommend to my friends. matt and Charlie helped with everything I needed from the first viewing up to the day of moving in. very fast and efficient from day one....
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Comment on agent fees
fees ok
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Mar 19,2016
Minithumbup
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Matthew Bulleyment
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Mar 19,2016
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I have received excellent service from Ashley Adams as a landlady for a rental property. From start to finish they have been helpful and comprehensive in their approach. I found that their potential pricing of my property was in keeping with other agents on the market but that their attitude far surpassed the others. The overall approach is professional and helpful and Matthew especially was helpful with his advice and the speed at which everything was arranged. Overall, I would not hesitate to ...
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Comment on agent fees
Found to be reasonable and in keeping with other agents in the locality.
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Mar 18,2016
Minithumbup
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Charlie Howe
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Mar 18,2016
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Charlie was efficient and friendly. She moved quickly to secure the agreement. Very satisfied. I will be able to move quickly into the property I saw only last week....
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Feb 24,2016
Minithumbup
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Charlie Howe
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Matthew Bulleyment
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Feb 24,2016
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From initial enquiry we have been dealt in both a professional and courteous manor. Matt was our original point of call and helped us most efficiently to find all the answers to our questions. Charlie then took over and has been a pleasure to deal with. She was sympathetic to our personal circumstances and worked with the Landord to help find a solution. We will most definitely recommended Ashley Adams....
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Feb 17,2016
Minithumbup
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Charlie Howe
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Feb 17,2016
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Very fast and professional service. Charlie was very helpful and a genuine nice person who made the process hastle free. It was all turned found really quick and I would recommend Ashley alAdams to a family or friend....
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Comment on agent fees
Seemed ok, not sure what other companies offer.
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Jul 17,2015
Minithumbup
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Zara Frobisher
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Ashley Adams
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Jul 17,2015
0 people found
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Zara was particularly helpful during the viewing and application process. I would definitely recommend dealing with her. She was very pleasant and approachable. However, when we came to moving into the new property Zara was on holiday. During moving in we found there were security locks on the second outer door of the conservatory. We needed the doors open to get the sofas through so we called the office to ask if there were additional keys. The person I dealt with (not sure whether she sa...
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Jul 16,2015
Minithumbup
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Laura Hogan
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Nicola Jones
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Jul 16,2015
0 people found
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I found both Laura and Nicky very professional but acted with a personal touch. They made the letting of my property very easy and made themselves available to answer any queeries that I had and kept me informed at all times. They are a credit to your company....
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Jul 16,2015
Minithumbup
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Matthew Bulleyment
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Nicola Jones
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Jul 16,2015
1 people found
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Really good service, not rented a property before. Explained it really well. They were really helpful along the whole process...
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Jul 15,2015
Minithumbup
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Nicola Jones
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Jul 15,2015
0 people found
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I have dealt with Nicola at Ashley Adams on all my buy to let properties and she is superb :) Holly in sales has also been super helpful in finding me properties to purchase. *****5 stars for these guys :)...
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Mar 25,2015
Minithumbup
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Adam Broadwell
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Matthew Bulleyment
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Mar 25,2015
0 people found
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In moving to Derby I approached the Ashley Adams branch about a property they were advertising for rent that I had found on Rightmove. From the initial phone call to discuss the property through to the final check out process all of the staff at Ashley Adams have been proffessional and very helpful. In partucular Adam Broadwell who helped us during the viewing and rental set up, he was very helpful with providing informaiton and answering all of our questions. During the rental the minimal issue...
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Comment on agent fees
The fees are competitive and reasonable for the area.
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Mar 19,2015
Minithumbup
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Mar 19,2015
0 people found
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Smart and professional manner. Very informative and answered all questions I had. Explained everything in detail , very happy customer , would use again....
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Mar 06,2015
Minithumbup
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Mar 06,2015
0 people found
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As a landlady I regularly use Ashley Adams to help me find a tenant. Their fees are reasonable and they are always very attentive. They are very good at what they do, and have always found me a new tenant in a short period of time....
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Feb 12,2015
Minithumbup
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Sammy-Jo Thompson
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Matthew Bulleyment
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Feb 12,2015
0 people found
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We moved to Ashley Adams from another Derby agency due to very poor service and Ashley Adams haven't let us down. Despite a more than normally complicated tenancy change, Sammy-Jo was professional and dedicated throughout. Any issues were resolved quickly, providing great customer service. Matt was also available to do likewise in Sammy's absence....
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Dec 04,2014
Minithumbup
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Sammy-Jo Thompson
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Dec 04,2014
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Sammy Jo was extremely helpful, polite and professional at all times. She took on board constructive feedback and continued to provide me with an excellent service. After 6 weeks, I had a tenant. Sammy kept me updated at all times and I'm very grateful....
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Dec 04,2014
Minithumbup
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Sammy-Jo Thompson
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Dec 04,2014
0 people found
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Sammy Jo Thompson dealt with the letting. She was very polite and courteous throughout. All my requests were dealt with professionally and quickly. Communication was always returned promptly and the whole process was made very easy. I would definitely recommend her and the Irongate branch to other landlords....
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Dec 04,2014
Minithumbup
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Sammy-Jo Thompson
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Dec 04,2014
0 people found
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Extremely happy with the services provided, Ashley Adams made renting an enjoyable experience, I would 100% recommend Ashley Adams for anybody looking for a quick easy and stress free experience....
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Comment on agent fees
I was happy to pay all fees requested as I thought they were very fair and worth the money.
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View All 5 Branches


Ashley Adams - Belper Office, Belper, DE56
Belper Office
1 - 3 Bridge Street, Belper DE56 1AY
(0)
Ashley Adams - Burton Office, Burton upon Trent, DE14
Burton Office
Britannia House Station Street, Burton upon Trent DE14 1AN
(1)
Ashley Adams - Melbourne, Derby, DE73
Melbourne
5 Derby Road, Derby DE73 8FE
(1)
show all branches (5)
Ashley Adams - Derby, DE24
Office 1
Capital House Pride Place, Pride Park, Derby DE24 8QR
(4)
Ashley Adams - Derby, DE1
Office 2
37-38 Irongate, Derby DE1 3GA
(104)

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