No description available.
Archer Bassett



Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales % 0% £245,000 £245,000
Lettings 56% 60% £430 £1,350

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 7 5 17 0 0 0 1 1 7

Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of

“bad service...”

Share on :
Apr 30,2019
Minithumbup
By: 'mxc'
Apr 30,2019
1 people found
this helpful
I rented from archer and basset my neighbour got me evicted by contacting archer and basset archer and basset never sent me a letter about my music being loud but i was thrown out unlawfully i also did not like anyone who worked in archer ...
read full review
Comment on agent fees
bad
Was this helpful? Yes

“Helpful, excellent communication and friendly...”

Share on :
Nov 19,2018
Minithumbup
By: 'Paige Wheatley'
Nov 19,2018
0 people found
this helpful
We have been dealing with Nikita in referencing, we are kept in the loop at each stage and things are done in a timely manner. Brilliant service especially compared to local estate agents we have used before...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Neglectful, awful...”

Share on :
Nov 03,2018
Minithumbdown
By: 'Lisa'
Nov 03,2018
1 people found
this helpful
Do not use. They I gnore work that needs to be carried constantly, even a gas leak, and take your deposit when you leave. £660 for lightbulbs. Dodgy electric we're never looked at though. Now seeking legal advice. They're Cowboys. Hated them as my landlord. I ...
read full review
Comment on agent fees
They'll take your deposit.
Was this helpful? Yes

“Terrible Estate Agent...”

Share on :
Nov 01,2018
Minithumbdown
By: 'S. De Cogan'
Nov 01,2018
2 people found
this helpful
If it is possible to leave 0 stars then I would. This estate agent is horrendous. We purchased a house through the Rugby branch and not only were communications extremely patchy but the staff are very rude and disinterested. To give you an example I made ...
read full review
Was this helpful? Yes

“Excellent service and communication...”

Share on :
Sep 18,2018
Minithumbup
By: 'Justine Bartlett'
Sep 18,2018
1 people found
this helpful
Would just like to say how helpful this estate agent was with renting a flat for my son. I had a lot of concerns but Gavin was so good with us. Within 2 weeks of viewing the flat , my son had signed his tenancy agreement. Many ...
read full review
Comment on agent fees
Fees about average
Was this helpful? Yes

“Poor service & Communication...”

Share on :
Jul 06,2018
Minithumbdown
By: 'Landlord'
Jul 06,2018
4 people found
this helpful
As a landlord you need an agent you can rely on, who will talk to you truthfully and respond to your queries in an informed and timely manner. You won't get any of these from Archer Bassett. They will spend plenty of time telling you ...
read full review
Comment on agent fees
Moderate if the service was good
Was this helpful? Yes

“Avoid...”

Share on :
May 18,2018
Minithumbdown
By: 'Delilah'
May 18,2018
8 people found
this helpful
Was not satisfied with archer basset, So frustrating when you are a paying tennant and the service that you get is very poor. Simple problems like a leaking tap taken the best part of a year to sort. Information gets lost, lack of communication between ...
read full review
Was this helpful? Yes

“Rubbish Service...”

Share on :
May 10,2018
Minithumbdown
By: 'Ruby'
May 10,2018
5 people found
this helpful
Arranged to view an apartment, drove 70 + miles, to get there and find no one to meet me. I called the office to be told it was let!!! Not happy at all!!!...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Cowboys...”

Share on :
May 03,2018
Minithumbdown
By: 'Jackie'
May 03,2018
8 people found
this helpful
They do not do their job . We had full management and basically it was all a waste of money . They never reply to phone calls or emails . House is in a terrible condition under their care . Highly recommend you do not use this agency . Litt...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Brilliant young team of tenant finders...”

Share on :
Mar 16,2018
Minithumbup
By: 'Very experienced landlord'
Mar 16,2018
2 people found
this helpful
Ryan met me at my Coventry property to discuss finding a tenant. He is exceptionally knowledgeable and yet open to new ideas, and found me fabulous tenants. His understanding of landlords' concerns is excellent, his grasp of housing law is comprehensive and he found me ...
read full review
Comment on agent fees
medium to high for landlords - but they provide excellent service.
Was this helpful? Yes
By: Jon Leeming
May 31, 2018
View all comments (1)
I have major complaint which has still not been handled properly by IAN pinder . It concerns your tenants abusive and uncooperative behaviour ...

“Can't rely on, after 10 years they expected to rent carpet ......”

Share on :
Mar 05,2018
Minithumbdown
By: 'Angelo Tomas'
Mar 05,2018
5 people found
this helpful
Can't rely on, after 10 years they expected to rent carpet cleaner again ( done it 4 times while living there ) so the landlord could rent it again at my cost ... Be Warned that they stand with landlords..horrendous when you leave the property they pick on everything ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“My son put his name down for a flat three ......”

Share on :
Jan 31,2018
Minithumbdown
By: 'Rachael'
Jan 31,2018
4 people found
this helpful
My son put his name down for a flat three weeks ago. They were quick to take our deposit , demanding paperwork the next day, then we heard nothing for weeks and was told the landlord was not contactable. Complete rubbish . The landlord obviously didn't want ...
read full review
Comment on agent fees
Usual
Was this helpful? Yes

“The most unprofessional letting agent I've come across. They have ......”

Share on :
Dec 08,2017
Minithumbdown
By: 'Zoe'
Dec 08,2017
5 people found
this helpful
The most unprofessional letting agent I've come across. They have no clue what they are doing, must employ a bunch of morons who don't communicate with each other. The 'office manager' or so he would like to refer to himself needs to get his head ...
read full review
Was this helpful? Yes

“I have used Archer Bassett to find tenants and manage ......”

Share on :
Oct 19,2017
Minithumbup
By: 'Bobby'
Oct 19,2017
3 people found
this helpful
I have used Archer Bassett to find tenants and manage a few of my properties. I have found them to be most reliable and communicate on a regular basis. Ryan was my first contact and continues to be most helpful....
read full review
Comment on agent fees
Their fees are most reasonable.
Was this helpful? Yes

“Worst agent ever ..........please avoid .. I put deposit down on ......”

Share on :
Oct 01,2017
Minithumbdown
By: 'A21'
Oct 01,2017
7 people found
this helpful
Worst agent ever ..........please avoid .. I put deposit down on a property .. filled out form quickly as possible . But after 2 weeks of wait ... told me silly excuses .. then all of sudden property is not available . Knew something was dodgy so went to the house and ...
read full review
Comment on agent fees
Keep fees for nothing ... I’m so furious to explain ... just please stay away from the
Was this helpful? Yes

“As a Landlord my experience is awful. They have not ......”

Share on :
Sep 04,2017
Minithumbdown
By: 'MsThomas'
Sep 04,2017
11 people found
this helpful
As a Landlord my experience is awful. They have not kept records of communication and didn't even issue a 12month contract when my tenant asked. Very rude staff and one staff member asked my tenant not to complain because they would get fired!!! There are ...
read full review
Was this helpful? Yes

“I've been living in the same flat for several years ......”

Share on :
Jul 27,2017
Minithumbdown
By: 'Tenant'
Jul 27,2017
5 people found
this helpful
I've been living in the same flat for several years not a single problem with the previous estate agent managing the property. This agency takes over and it's been one problem after the other. They rob you as soon as they can with absurd excuses ...
read full review
Comment on agent fees
They take the first opportunity they have to rob you by charging fees out of the blue.
Was this helpful? Yes

“Ok (ish) we moved in and my first question was ......”

Share on :
Dec 01,2016
Minithumbup
By: 'Glenn'
Dec 01,2016
9 people found
this helpful
Ok (ish) we moved in and my first question was when were the cleaners coming in as it was a pretty dirty place. Throughout the tenancy we rarely heard from them, except when the mandatory inspections were due. Very slow in getting back to us ...
read full review
Was this helpful? Yes

“Absolutely appalling service; this letting agent will be polite and ......”

Share on :
Jul 09,2016
Minithumbdown
By: 'FrustratedinCov'
Jul 09,2016
14 people found
this helpful
Absolutely appalling service; this letting agent will be polite and lovely with you, up until the point that they have your money. They refused to complete repairs for the entire year that I rented with them, which caused me extensive damage to personal property. And ...
read full review
Was this helpful? Yes

“I am reluctant to give even one star. The most ......”

Share on :
Jan 31,2016
Minithumbdown
By: 'Sunshine Orzulak'
Jan 31,2016
8 people found
this helpful
I am reluctant to give even one star. The most awful agency I have ever used (and I have done two degrees so rented as a student through several agencies). Made every effort to screw us with deposit to whack on their £60 admin charge. Inspections 3 ...
read full review
Comment on agent fees
Will charge you for anything they can including a check-out fee. First agency I have used which charges this.
Was this helpful? Yes
By: Ian
Apr 29, 2016
View all comments (1)
Completely Agree !! 1/5 rating and 0 recommendations isn't a surprise - these people are basically thieves, avoid at all costs.. ...

“Absolutely appalling lettings agent. I own a property next to ......”

Share on :
Oct 21,2015
Minithumbdown
By: 'Fed up homeowner'
Oct 21,2015
8 people found
this helpful
Absolutely appalling lettings agent. I own a property next to a rented property managed by Archer Bassett and have had months and months of difficulties trying to arrange a repair to a pipe which affects my property. They are very rude and keep informing me ...
read full review
Was this helpful? Yes

“Dealt with Sarah, and just wanted to say how impressed ......”

Share on :
Aug 27,2015
Minithumbup
By: 'Kirstie'
Aug 27,2015
3 people found
this helpful
Dealt with Sarah, and just wanted to say how impressed I am with the customer service I received. They have kept me very well informed during the whole process....
read full review
Comment on agent fees
very competitive in the local lettings market
Was this helpful? Yes

“new local agent specialising in Lettings...”

Share on :
Aug 20,2015
Minithumbup
By: 'trixiebelle'
Aug 20,2015
2 people found
this helpful
new local agent specialising in Lettings...
read full review
Was this helpful? Yes

“We viewed the property in February 2013. We applied (paying the ......”

Share on :
Feb 24,2015
Minithumbdown
By: 'lee'
Feb 24,2015
9 people found
this helpful
We viewed the property in February 2013. We applied (paying the fees as requested) and stated that if we were to take the property the broken windows must be repaired, the broken plug sockets must be repaired and the large quantity of discarded furniture, rubbish, shopping ...
read full review
Was this helpful? Yes

“From day one Archer Bassett are more concerned with making ......”

Share on :
Jul 03,2014
Minithumbdown
By: 'Aqaqaqaqnas'
Jul 03,2014
2 people found
this helpful
From day one Archer Bassett are more concerned with making money than anything else. They have proven to be a terrible horrendous agency I would plead with all landlords in the area to avoid them. They commonly will add fees and charges, lie about inspections, ...
read full review
What agent could do to change your mind?
absolutely nothing!
Attached Filesnbsp;
Was this helpful? Yes

“I am absolutely relieved that I did not get the ......”

Share on :
May 12,2014
Minithumbdown
By: 'Prospective tenant'
May 12,2014
4 people found
this helpful
I am absolutely relieved that I did not get the property I was perspectiely looking at. Archer bassett look down on others status if you are not workin full time. Absolutely disgusted with their behaviour and the way I was treated. Continuously lied about all 3 ...
read full review
What agent could do to change your mind?
A little respect goes a long way. Get trained as well as you boast about how well you are. Manners are free, use them! Speak the truth and you will be used more rather than be ran a mile away from.
Attached Filesnbsp;
Was this helpful? Yes

“Absolutely shocking, We are a large landlord with over two ......”

Share on :
Feb 27,2014
Minithumbdown
By: 'TH89'
Feb 27,2014
5 people found
this helpful
Absolutely shocking, We are a large landlord with over two hundred properties, Archer Bassett managed three of our properties originally however we have now managed to remove two from them. They are still "managing" one of our properties as we are unable to instruct them ...
read full review
Was this helpful? Yes

“Whatever you do, do not go with Archer Bassett. They ......”

Share on :
Dec 14,2013
Minithumbdown
By: 'More of a professional than archer bassett'
Dec 14,2013
8 people found
this helpful
Whatever you do, do not go with Archer Bassett. They are absolute incompetent fools who are jumped up wannabe professionals who happen to own a suit. We have had constant problems since renting a property with them which they consistently attempted to blame on us ...
read full review
Was this helpful? Yes

“I began my tenancy with Archer Basset on 28th June 2013, ......”

Share on :
Oct 02,2013
Minithumbdown
By: 'ArcherBassetRubbish'
Oct 02,2013
8 people found
this helpful
I began my tenancy with Archer Basset on 28th June 2013, since that date I have had multiple issues with my property but also issues with getting them resolved aswell! They advertised it as a fully furnished property and also said that all appliances are in ...
read full review
What agent could do to change your mind?
been a good agency from the start and actually done there job properly and provided me with a good service.
Attached Filesnbsp;
Was this helpful? Yes

“When me & my partner took out a rental woth archer ......”

Share on :
May 08,2013
Minithumbdown
By: 'ceembee'
May 08,2013
3 people found
this helpful
When me & my partner took out a rental woth archer bassett we were told the alamdlord was flexible.on what they would and wouldnt be taking. On the second viewing i took my mum and we measured up for a settee we had already purchased. ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Archer Bassett

Individual Branch Awards


Acocks Green
1172 Warwick Road, Birmingham B27 6BS
(1)
Coventry
5-6 Greyfriars Court, Coventry CV1 3RY
(14)
Coventry Coundon
477 Holyhead Road, Coventry CV5 8HU
(9)
show all branches (5)
Rugby
4 Banks Street, Rugby CV21 2QE
(10)
Solihull
380 Stratford Road Solihull B90 4AQ, Solihull Solihull
(6)


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home