Alex Neil
4.8/5, 2990 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction

Property Features

Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.South of the River Thames we focus our coverage on Tower ... show more Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.

South of the River Thames we focus our coverage on Tower Bridge, Shad Thames, and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath, Lewisham, and Eltham through to Chislehurst and Bromley in Kent.

Our offices located to the north of the river cover Bow, Bethnal Green, Canning Town, Hackney, Wapping, Limehouse, Poplar, Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks and Essex.

Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

Our service standards have been recognised by our customers, we are highly rated on Google and Trustpilot. We were established in 1984 and have received multiple prestigious awards from allAgents and the British Property Awards including "Best Estate Agent in London".

Whether you are looking to sell, buy or let a property we continue to be the estate agent of choice for people with property requirements in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record is excellent.

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Latest Reviews

 View all Reviews 2990
20th Jan 2024
reviewed by 'Natasha'
“Awful!!!! If we could give 0 stars we would! As a landlord I have been with this agency for few years…. ......”
19th Oct 2023
reviewed by 'Prakash'
“I cannot rate Sufaida highly enough. As far as Property Managers go she has by far been the best I’......”
28th Sep 2023
reviewed by 'Dr'
“Tom did the initial valuation of my flat and I was impressed by his friendliness and professionalism and as a ......”
12th Sep 2023
reviewed by 'Michele'
“All the staff that I have had contact with have been helpful and approachable. My agent, Tom Ashby, has been ......”
29th Dec 2022
reviewed by 'Gian'
“I started my business experience with Alex Neil Canary Wharf in 2018. Since that time I had always a good service ......”
23rd Dec 2022
reviewed by 'soykan suicmez'
“OMG, it has been my worst move-in experience so far.They were so lovely and friendly until we signed the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £32,900 £4,750,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
351 13 1322 55 475 11 669 9 68 17
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties for Sale   137
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Alex Neil Branches (view all 4)
Bow and Bethnal Green, E3
Canary Wharf and Docklands, E14
Chislehurst and Bromley, BR7
Rotherhithe and Bermondsey, SE16

“Alex Neil has been very professional and woul......”

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Nov 13,2020
Minithumbup
By: 'Henry'
Nov 13,2020
1 people found
this helpful
Alex Neil has been very professional and would like this time to thank Morel and Daniel for the great service they provided me I outdoor defitnetly recommend them...
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By: Alex Neil Estate Agents
Nov 19, 2020
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Dear Henry, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing...”

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Nov 13,2020
Minithumbup
By: 'Charlie'
Nov 13,2020
1 people found
this helpful
I'm excited to write this review today as Morel has been of great help to me I've the last sew weeks and I'm glad to have finally found a property...
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Nov 19, 2020
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Dear Charlie, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil is the way foward; Bora valued my h......”

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Nov 07,2020
Minithumbup
By: 'Eve'
Nov 07,2020
1 people found
this helpful
Alex Neil is the way foward; Bora valued my house and was spot on and with the help of Morel I was able to sell my house a lot quicker than I had imagined. I'm absolutely delighted...
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Nov 19, 2020
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Dear Eve, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Thommaso understood our need precisely and th......”

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Nov 05,2020
Minithumbup
By: 'Vishwas'
Nov 05,2020
1 people found
this helpful
Thommaso understood our need precisely and the first property he showed us clicked. Nahida then followed that up with guiding us though the checkin process and answering all our question promptly....
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By: Alex Neil Estate Agents
Nov 06, 2020
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Dear Vishwas. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Ive been extremely pleased with Morel he help......”

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Nov 04,2020
Minithumbup
By: 'Jasper'
Nov 04,2020
1 people found
this helpful
Ive been extremely pleased with Morel he helped me and my partner find a perfect place to rent. Alex Noël is a great company...
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Nov 05, 2020
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Dear Jasper. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“had a wonderful time working with Morel. He ......”

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Nov 04,2020
Minithumbup
By: 'Léo'
Nov 04,2020
1 people found
this helpful
had a wonderful time working with Morel. He was very professional and communicative. Morel walked us through the whole process and ensured a quick and efficient. I will recommend Alex Neil...
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Nov 05, 2020
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Dear Léo. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great estate agents! Nahida and Lucia were pa......”

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Oct 30,2020
Minithumbup
By: 'Joseph'
Oct 30,2020
1 people found
this helpful
Great estate agents! Nahida and Lucia were particularly helpful. We have been long-term tenants and the service has always been fantastic. Would recommend if you are looking in the area....
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By: Alex Neil Estate Agents
Oct 30, 2020
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Dear Joseph. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Morel was great, his very efficient and has a......”

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Oct 29,2020
Minithumbup
By: 'Asher'
Oct 29,2020
1 people found
this helpful
Morel was great, his very efficient and has a good sense of humour. I would definitely recommend him and Alex Neil...
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By: Alex Neil Estate Agents
Oct 30, 2020
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Dear Asher. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Kept getting unsolicited mail and phone calls......”

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Oct 29,2020
Minithumbdown
By: 'paul'
Oct 29,2020
0 people found
this helpful
Kept getting unsolicited mail and phone calls prior to the sale of my flat which was never instructed to Alex Neil .. sold my property through ** which I can recommend 1000% I would never use a brick and mortar estate agent because even after I sold the ...
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Oct 30, 2020
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Dear Paul, Apologies that you have felt the need to leave these comments as a review of our services. We will happily remove your details from our mailing system but would need you to confirm your address please. You can email [email protected] and we will progress that for you. Best regards, Alex Neil Estate Agents ...

“The service i recieved from Morel and his tea......”

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Oct 28,2020
Minithumbup
By: 'Patrick'
Oct 28,2020
1 people found
this helpful
The service i recieved from Morel and his team at Alex Neil Estate Agents i have not recieved anywhere else in the 10 years of letting my apartment. I will not be going anywhere else as i can not recommend them enough. Was a real pleasure ...
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Oct 28, 2020
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Dear Patrick, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Enjoyed my experience with this company Alex ......”

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Oct 25,2020
Minithumbup
By: 'Mike'
Oct 25,2020
1 people found
this helpful
Enjoyed my experience with this company Alex Neil. Every personel i have dealt with have been great Morel and Daniel deserve special mentions would recommend them...
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Oct 28, 2020
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Dear Mike, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing experience with Morel and Daniel and......”

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Oct 24,2020
Minithumbup
By: 'Wu'
Oct 24,2020
1 people found
this helpful
Amazing experience with Morel and Daniel and the rest of the Alex Neil team. Bora was Professional and very knowledgeable at our valuation. Gave me and my partner great deal extremely delighted...
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Oct 28, 2020
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Dear Wu Wong, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“We cannot thank everyone at Alex Neil enough ......”

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Oct 22,2020
Minithumbup
By: 'Fernando'
Oct 22,2020
1 people found
this helpful
We cannot thank everyone at Alex Neil enough for helping us rent out our flat and Rafael for being so helpful from the very start everything was so efficient and ran smoothly....
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By: Alex Neil Estate Agents
Oct 23, 2020
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Dear Fernando, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“I've been very pleased with Morel and how pro......”

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Oct 21,2020
Minithumbup
By: 'Laura'
Oct 21,2020
1 people found
this helpful
I've been very pleased with Morel and how professional his been through the the whole process Such a nice guy I will recommend him....
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Oct 23, 2020
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Dear Laura, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“I've was extremely please with Morel his very......”

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Oct 20,2020
Minithumbup
By: 'Sam'
Oct 20,2020
1 people found
this helpful
I've was extremely please with Morel his very professional and loves his job. Always kept me informed and made sure I got the property I wanted....
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Oct 20, 2020
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Dear Sam, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“The flat we moved into has several maintenanc......”

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Oct 20,2020
Minithumbup
By: 'Amaan'
Oct 20,2020
1 people found
this helpful
The flat we moved into has several maintenance issues that we came across only after moving in. Some repairs were urgent and quite complicated requiring parts to be ordered. Considering the back and forth communications and approvals required Sufaida handled the multiple stakeholders quickly and ...
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By: Alex Neil Estate Agents
Oct 20, 2020
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Dear Amaan Uvais, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Mr Morel was professional and very helpful. T......”

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Oct 19,2020
Minithumbup
By: 'Kehinde'
Oct 19,2020
1 people found
this helpful
Mr Morel was professional and very helpful. Took his time to make sure I was happy and well informed. I would really recommend him...
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Oct 19, 2020
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Dear Kehinde. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great...”

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Oct 19,2020
Minithumbup
By: 'Prachi'
Oct 19,2020
1 people found
this helpful
Sara and Tom are extremely professional, knowledgeable, enthusiastic & charming. They worked really hard on our behalf, gave great advice, were always on time and made the whole process enjoyable. They were positive throughout, really knew what they were doing & reported back to us weekly. Thanks ...
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Oct 19, 2020
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Dear Prachi. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Morel is a great guy he has help me and my pa......”

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Oct 19,2020
Minithumbup
By: 'Remmel'
Oct 19,2020
1 people found
this helpful
Morel is a great guy he has help me and my partner Find our dream home. I'm extremely delighted with his service...
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Oct 20, 2020
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Dear Remmel, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Fantastic service...”

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Oct 19,2020
Minithumbup
By: 'Tim'
Oct 19,2020
1 people found
this helpful
I just recently let my property out through Alex Neil and the service was fantastic. Bora was amazing from the first instance of meeting to the end. Also i would like to thank Daniel who got me a fantastic offer and tenants. Very happy as ...
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Oct 20, 2020
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Dear Tim, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“5 stars for Grace who has been nothing but he......”

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Oct 16,2020
Minithumbup
By: 'Felicity'
Oct 16,2020
1 people found
this helpful
5 stars for Grace who has been nothing but helpful and lovely to speak to! Thanks for everything so far!...
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Oct 19, 2020
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Dear Felicity. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“First class management of my rented out flat.......”

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Oct 16,2020
Minithumbup
By: 'Robert'
Oct 16,2020
1 people found
this helpful
First class management of my rented out flat. Regular visits, updates and prompt follow up maintenance. A great standard of consistent service....
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Oct 19, 2020
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Dear Robert. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“One happy customer...”

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Oct 16,2020
Minithumbup
By: 'Lyds'
Oct 16,2020
1 people found
this helpful
If you are looking for fantastic service, Bora and this company is the place to get that. Sold my property for me and found me a new one to purchase which fit my criteria. Very very happy!!...
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Oct 16, 2020
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Dear Lyds. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Loveliest Team!...”

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Oct 16,2020
Minithumbup
By: 'Bryan'
Oct 16,2020
1 people found
this helpful
Great service from Alex Neil! Goody helped me find a flat after a long time searching. She was extremely friendly and professional throughout and was by far the best agent I dealt with. Would thoroughly recommend!!...
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Oct 16, 2020
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Dear Bryan. Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Honest and reliable!!!! I have never met such......”

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Oct 16,2020
Minithumbup
By: 'Charlie'
Oct 16,2020
1 people found
this helpful
Honest and reliable!!!! I have never met such an honest estate agent. Goodie helped me throughout and was there to answer all my questions. Would defo recommend Alex Neil....
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Oct 16, 2020
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Dear Charlie. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Lovely service, reliable, personable, honest.......”

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Oct 15,2020
Minithumbup
By: 'Bon'
Oct 15,2020
1 people found
this helpful
Lovely service, reliable, personable, honest. She was a pleasure to work with and I have since recommended her to friends!...
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Oct 15, 2020
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Dear Bon ie. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara was great.. she excelled in terms of spe......”

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Oct 15,2020
Minithumbup
By: 'Corina'
Oct 15,2020
1 people found
this helpful
Sara was great.. she excelled in terms of speed, efficiency and general good manner. I would highly recommend her and the team in South London...
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Oct 15, 2020
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Dear Corina. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Really pleased with my experience with Alex N......”

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Oct 15,2020
Minithumbup
By: 'Lexi'
Oct 15,2020
1 people found
this helpful
Really pleased with my experience with Alex Neil. Grace has been fantastic, she was so patient and helpful! Would recommend this estate agents....
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Oct 15, 2020
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Dear Lexi. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Renata helped me with looking for a house to ......”

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Oct 14,2020
Minithumbup
By: 'Rena'
Oct 14,2020
1 people found
this helpful
Renata helped me with looking for a house to buy and ticked all my expectations. She's very nice and always professional. Lovely to work with her....
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Oct 14, 2020
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Dear Rena. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Great job team. From valuation to sale, flawl......”

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Oct 14,2020
Minithumbup
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Matteo
By: 'Paul'
Oct 14,2020
1 people found
this helpful
Great job team. From valuation to sale, flawless. Matteo did amazingly well at the valuation and Hannah and the team took over and sold my property in record time! Keep up the good work guys!!...
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Dear Paul. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

Vendor Fees

Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)

Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.

Last updated on 09/02/2024, 9:51 AM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 4:12 PM 06/02/2024 by Jon Pulman


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