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    Robin A
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Oct 11,2016
Minithumbup
By:
Oct 11,2016
1 people found
this helpful
Have used Watts and Morgan to buy our house and for rental management. All have gone well with no problems. Happy to recommend....
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Mar 13,2015
Minithumbdown
By:
Mar 13,2015
0 people found
this helpful
We cannot comment on the agent as a whole but we had dealings with Robin Jones. We were interested in purchasing and agricultural property and to be honest we have never met such an arrogant or ignorant person involved with dealing with the public. Robin Jones rarely answer the telephone as I\'m sure he felt he was too important to deal with the public and in fact I\'m sure he actually thought he was doing you a favour by giving you his permission to purchase a property!...
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What agent could do to change your mind?
There was nothing they could do to change our mind. Robin Jones rarely answer the telephone as I\'m sure he felt he was too important to deal with the public and in fact I\'m sure he actually thought he was doing you a favour by giving you his permission to purchase a property!
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Feb 23,2015
Minithumbdown
By:
Feb 23,2015
1 people found
this helpful
I would not use this agent for letting or selling my house. They are all too full of promises but fail to carry out a professional job....
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What agent could do to change your mind?
The agent did not carry out regular inspections of the house as agreed. The tenants had pets which had bern disallowed. The carpets were stinking of cat wee. The door frames had been scratched. The young inexperienced lady I dealt with did not have a clue ! The man in charge had plenty of charm but did not solve the issues.
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Oct 22,2014
Minithumbdown
By:
Oct 22,2014
4 people found
this helpful
Watts and Morgan were looking after the house we are living in when we first moved in, but our landlady has since stopped using them. The house and garden were left in such a state of disrepair/neglect, and our landlady had no idea (she doesn't live locally and had been relying on Watts and Morgan re: repairs, cleanliness, etc). On the first weekend we lived here we had to take FIVE car-fulls of rubbish from the garden to the tip - piles of old newspapers and bags of decaying rubbish/recyclin...
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What agent could do to change your mind?
- Conduct thorough inspections during the tenancy - not just of the house, but of the garden and out-buildings too. - Acknowledge when they have made mistakes and try to rectify said mistakes. - Keep the landlord/landlady informed about maintenance issues at the property. - Improve their customer service generally.
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Feb 03,2014
Minithumbdown
By:
Feb 03,2014
1 people found
this helpful
I phoned this agency to arrange a viewing as soon as a property went up on their website. The lady I spoke to said she had to talk to the owner before arranging any viewings, so she took my number and assured me she would get back to me. That was weeks ago and I\'m still waiting, and I\'ve just noticed the property in question is now listed as \'Let Agreed\'. Not the crime of the century, but the type of endemic everyday lies that give estate agents such a bad reputation and make moving house so...
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What agent could do to change your mind?
Tell the truth. Stick to your word.
Was this helpful? Yes



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Office 1
55 High Street, Cowbridge CF71 7AE
(3)
Office 2
1 Nolton Street, Bridgend CF31 1BX
(1)
Penarth
3 Washington Buildings, Stanwell Road, Penarth CF64 2AD
(0)

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