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Watts & Morgan



Properties for Sale
Properties to Rent

“Awful experience emails ignored and 5 offers not put forward...”

Mar 10,2019
Minithumbdown
By: 'Don’t waste your time!'
Mar 10,2019
0 people found
this helpful
I found the perfect house, I live almost 4-5 hours away so my friend viewed it for me. All very good, great cottage really nicely finished... then watts and Morgan ruined the sale... 5 times I offered on the house they absolutely refused to inform the ...
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Comment on agent fees
Unknown
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“Poor attitude towards buyers...”

Oct 13,2018
Minithumbdown
By: 'CashBuyer'
Oct 13,2018
1 people found
this helpful
I had an appointment to view a property marketed by this South Wales estate agency, I was phoned a little over one hour before the viewing time by the agency saying that they had to cancel the viewing due to staff not being available. I ...
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“Awful....”

Oct 10,2018
Minithumbdown
By: 'Very angry tennant.'
Oct 10,2018
0 people found
this helpful
Words can not describe the absolute dreadful experience I've had with this letting agency over the past year. Jobs not carried out. Rats running around the property. Discrimination, Harrasment and down right rude members of staff. The flat looked like it had never been cleaned ...
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Comment on agent fees
Ok.
Was this helpful? Yes

“Have used Watts and Morgan to buy our house and ......”

Oct 11,2016
Minithumbup
By: 'Mike'
Oct 11,2016
1 people found
this helpful
Have used Watts and Morgan to buy our house and for rental management. All have gone well with no problems. Happy to recommend....
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“We cannot comment on the agent as a whole but ......”

Mar 13,2015
Minithumbdown
By: 'JH'
Mar 13,2015
4 people found
this helpful
We cannot comment on the agent as a whole but we had dealings with Robin Jones. We were interested in purchasing and agricultural property and to be honest we have never met such an arrogant or ignorant person involved with dealing with the public. Robin ...
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What agent could do to change your mind?
There was nothing they could do to change our mind. Robin Jones rarely answer the telephone as I'm sure he felt he was too important to deal with the public and in fact I'm sure he actually thought he was doing you a favour by giving you his permission to purchase a property!
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“I would not use this agent for letting or selling ......”

Feb 23,2015
Minithumbdown
By: 'Eastgate agony'
Feb 23,2015
3 people found
this helpful
I would not use this agent for letting or selling my house. They are all too full of promises but fail to carry out a professional job....
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What agent could do to change your mind?
The agent did not carry out regular inspections of the house as agreed. The tenants had pets which had bern disallowed. The carpets were stinking of cat wee. The door frames had been scratched. The young inexperienced lady I dealt with did not have a clue ! The man in charge had plenty of charm but did not solve the issues.
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“Watts and Morgan were looking after the house we are ......”

Oct 22,2014
Minithumbdown
By: 'girlattherockshow'
Oct 22,2014
5 people found
this helpful
Watts and Morgan were looking after the house we are living in when we first moved in, but our landlady has since stopped using them. The house and garden were left in such a state of disrepair/neglect, and our landlady had no idea (she ...
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What agent could do to change your mind?
- Conduct thorough inspections during the tenancy - not just of the house, but of the garden and out-buildings too. - Acknowledge when they have made mistakes and try to rectify said mistakes. - Keep the landlord/landlady informed about maintenance issues at the property. - Improve their customer service generally.
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“I phoned this agency to arrange a viewing as soon ......”

Feb 03,2014
Minithumbdown
By: 'PineNuts'
Feb 03,2014
1 people found
this helpful
I phoned this agency to arrange a viewing as soon as a property went up on their website. The lady I spoke to said she had to talk to the owner before arranging any viewings, so she took my number and assured me she would ...
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What agent could do to change your mind?
Tell the truth. Stick to your word.
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Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Watts & Morgan

Individual Branch Awards


Bridgend
1 Nolton Street, Bridgend CF31 1BX
(2)
Cowbridge
55 High Street, Cowbridge CF71 7AE
(3)
Penarth
3 Washington Buildings, Stanwell Road, Penarth CF64 2AD
(2)


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