• Staff picture
    Tim
  • Staff picture
    Clive
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    Daniel
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    Sarah
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    Polly
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    Nick
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    Neil
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    Steven
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    Richard
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    Clare
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    Harry
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    Jo
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    Jacob
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    Hannah
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    Darren
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    Michaela
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    Desmond
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    Trish
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    Debbie
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    Robert
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    Stacey
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    Cherie
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    Paul
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    Robert
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

“Lettings made simple...”

Nov 06,2018
Minithumbup
Richard
By: 'Liz'
Nov 06,2018
4 people found
this helpful
Richard was very helpful in arranging viewings and liaising with the property owner. Very prompt service and good communication both in person, by phone and email....
read full review
Comment on agent fees
Tenant set up fees are much the same as elsewhere I believe.
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Just a little note to wish you well in your new home and to thank you for taking the time to share your thoughts of dealing with Richard Santos who heads up WPR Lettings. We are very appreciative. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“House Sale...”

Nov 06,2018
Minithumbup
Neil
Daniel
By: 'Joe Bloggs'
Nov 06,2018
5 people found
this helpful
Neil kept us and everyone connected with the sale and purchase of our move informed of progress. We have been very satisfied with service received....
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Comment on agent fees
Reasonable for service received
Was this helpful? Yes
By: Tim B
Nov 08, 2018
View all comments (1)
Hello and thank you for your kind review of Neil at WPR Godalming and also for picking WPR to act as your Estate Agent. We are very grateful to you and wish you all the best in with future plans. Regards, Tim B, Senior Partner,Warren Powell-Richards ...

“good service...”

Nov 03,2018
Minithumbup
Richard
By: 'PETER'
Nov 03,2018
4 people found
this helpful
Richard has managed our property for the past seven years and during that time we have found his assistance and efficiency in carrying out matters very good....
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Comment on agent fees
As all landlords would prefer cheaper fees
Was this helpful? Yes
By: Tim B
Nov 03, 2018
View all comments (1)
Thank you very much for being such a loyal client of ours over the last 7 years, we really appreciate your business. Thank you too for taking the time to write your review featuring Richard Santos. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“All the team very good...”

Nov 02,2018
Minithumbup
Richard
By: 'Lucy Wiggins'
Nov 02,2018
4 people found
this helpful
I am a owner of a property and Richard and his team let my property. Been dealing with them for a number of years and they continue to deliver above and beyond on all expectations. Great team to work with....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 02, 2018
View all comments (1)
Thank you very much for the review and for picking the WPR Lettings team and Richard Santos to act as your Agent. We are very appreciative of your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lettings...”

Nov 01,2018
Minithumbup
Richard
By: 'Bridget'
Nov 01,2018
4 people found
this helpful
Richard Santos was very efficient with the letting of my property and both he and Trish Brown have been very helpful and efficient with the management to date....
read full review
Was this helpful? Yes
By: Tim B
Nov 02, 2018
View all comments (1)
Just a little note to thank you for taking the time to write your review and also to thank you for picking Richard, Trish and WPR Lettings to act as your Agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great communication and enthusiasm....”

Nov 01,2018
Minithumbup
Neil
Daniel
By: 'Claire Davis'
Nov 01,2018
5 people found
this helpful
Second house sale through WPR and still just as pleased. Neil provides clear communication at all times, shows patience and consideration too. WPR makes a stressful time in your life much easier. Thank you for all your hard work....
read full review
Comment on agent fees
Agents fees are on a par with all the other Estate agents.
Was this helpful? Yes
By: Tim B
Nov 02, 2018
View all comments (1)
Thank you for you great review and for being such a great client of our Company and picking the WPR team to act for you a second time. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Enjoyable experience...”

Oct 31,2018
Minithumbup
Richard
By: 'Wayne'
Oct 31,2018
4 people found
this helpful
Having rented several properties from various agents I am used to the process. Richard was very efficient, accommodating and pleasure to rent a property through. A painless experience throughout and highly recommend to anyone. Thanks Richard...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Nov 01, 2018
View all comments (1)
Hi Wayne. just a little note to thank you for the review of my colleague and friend Richard Santos who heads up WPR Lettings in Alton. We are very grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Consistently Good Service...”

Oct 30,2018
Minithumbup
Richard
By: 'R Leach'
Oct 30,2018
4 people found
this helpful
I have dealt with Richard for a number of years in relation to letting my property. Richard always provides a professional service and is extremely knowledgable in his field. Any enquiries are acknowledged, dealt with promptly....
read full review
Comment on agent fees
I am very happy with the fees and the quality of the property management for those fees.
Was this helpful? Yes
By: Tim B
Oct 31, 2018
View all comments (1)
Thank you for being such a loyal customer of Warren Powell-Richards Lettings in Alton and Richard Santos. We are very grateful for your business. Thanks also for taking the time to write your review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“An honest and friendly service...”

Oct 30,2018
Minithumbup
Kylie
By: 'O Harmer'
Oct 30,2018
5 people found
this helpful
An excellent service. I have found Kylie honest, helpful and highly efficient within both fields of purchasing and letting my property. It was due to her obvious knowledge that I decided to use WPR to manage my property and am continuing to be very happy ...
read full review
Comment on agent fees
Friendly, knowledgeable and reliable.
Was this helpful? Yes
By: Tim B
Oct 31, 2018
View all comments (1)
Thank you very much for placing your trust in Kylie and Warren Powell-Richards Lettings in Haslemere. We are very appreciative of your business and also your kind review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Outstanding!...”

Oct 26,2018
Minithumbup
Daniel
By: 'Anna'
Oct 26,2018
6 people found
this helpful
We moved to Warren Powell Richards from another agent after we were unhappy with their service. Matthew listened to the points we were disappointed with previously, and went out of his way to ensure they weren't the same. Matthew has been genuine and honest from ...
read full review
Comment on agent fees
Agents fees were very competitive
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (1)
Thank you very much for sharing your experience of dealing with Matt at WPR Godalming and also for giving our Godalming team the opportunity of acting as your agent. It's great to hear that Matt managed to give you the level of service you were looking for. Very best wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“How refreshing!...”

Oct 25,2018
Minithumbup
Neil
By: 'L West'
Oct 25,2018
5 people found
this helpful
New to the area and wasn't sure which company gave the best service. Saw an accreditation in the shop window saying best estate agent for the year so thought I'd see. Well, what a lovely company to deal with. I have had most contact with ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (1)
What a great review of Emilio, thank you very much. Thank you too for giving us the job of acting as your letting agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Best Ever...”

Oct 23,2018
Minithumbup
By: 'Bernardo RIbeiro'
Oct 23,2018
7 people found
this helpful
Emilio was very friendly and as supportive and open to questions as it gets. Always available and offered an excellent deal on my current future home I would recommend highly to anyone looking in the area to get him as an agent....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
By: Tim B
Oct 27, 2018
View all comments (3)
Thank you for your review of Emilio and your recommendation. We appreciate you sharing your thoughts and hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Best estate agent in Farnham!...”

Oct 22,2018
Minithumbup
Stacey
Robert
By: 'Anita'
Oct 22,2018
7 people found
this helpful
Stacey and Rob (and previously Lloyd and Nathan) are a brilliant team who were incredibly patient with us whilst we took a very long time to find our dream home. We sold our house 3 times through them (2 sales falling through because we still hadn't found ...
read full review
Comment on agent fees
They provided us with an extremely competitive fee.
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
Hi Anita, it's great to hear that we finally got you moved and we all hope you are very happy with your new home. Thank you very much for your kind review and also for instructing us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent!...”

Oct 22,2018
Minithumbup
Richard
By: 'Alice'
Oct 22,2018
4 people found
this helpful
Richard was incredibly helpful and understanding, always responding to any enquiries immediately and professionally. I would not hesitate to recommend Richard and Warren Powell-Richards to anyone looking for accommodation....
read full review
Was this helpful? Yes
By: Tim B
Oct 23, 2018
View all comments (1)
Thanks very much for the kind review of Richard at WPR Lettings in Alton. I hope life is treating you well in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic piece of work Rob great service professional treated me like family and cared for my needs excellent job...”

Oct 20,2018
Minithumbup
Robert
By: 'Top Rob Edwards Top Warren Powell'
Oct 20,2018
6 people found
this helpful
Rob was spot on with everything I couldn't have asked for a more caring person to help me through this difficult time in my life...
read full review
Comment on agent fees
Excellent fees
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
What a super review of Rob at WPR Farnham, thank you very much for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Ongoing excellent service...”

Oct 19,2018
Minithumbup
Richard
By: 'Andrea'
Oct 19,2018
4 people found
this helpful
I have dealt with Richard for over four years in relation to letting my property. I have been impressed with his professional and courteous service and his market knowledge. Richard is also excellent at suggesting sensible solutions to any letting issues that inevitably arise before ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
A little note to say thank you for your supportive review of Richard and WPR Lettings in Farnham but also for being such a great client of our company. We really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A refreshing service...”

Oct 19,2018
Minithumbup
Clare
By: 'Megan'
Oct 19,2018
5 people found
this helpful
Clare has been brilliant throughout the purchase of my first home. She is very efficient; she kept me up to date with everything and explained every every step of the process. She is very supportive, trustworthy and I felt she was always on my side; ...
read full review
Was this helpful? Yes
By: Tim B
Oct 22, 2018
View all comments (1)
What a super review of Clare at WPR Alton, we really appreciate your sharing your thoughts. I hope you are very happy with your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service...”

Oct 16,2018
Minithumbup
Daniel
By: 'Miss Blaber'
Oct 16,2018
6 people found
this helpful
I have recently let a property from Emilio and have found him helpful, professional and friendly. He has answered all questions quickly and has been reassuring throughout the process. We are really pleased with the property and will definitely be contacting Emilio for future services....
read full review
Comment on agent fees
Emilio has been very helpful and attentive with advising of fees.
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Just a little note to thank you for your review and to wish you well in your new home. We really appreciate it. Very best wishes and regard, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service!...”

Oct 16,2018
Minithumbup
Clare
By: 'Clare'
Oct 16,2018
3 people found
this helpful
We have been dealing with Claire to purchase the above property on behalf of our father. She has been extremely helpful, polite, efficient, friendly, nothing has been too much trouble. We felt we had a closer relationship with Claire than our selling agents! Can't praise ...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Clare is a super member of our team and a very lovely lady so it's great to see your recognition of her efforts and to read your review. I hope you are very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

Oct 16,2018
Minithumbup
By: 'Sandra'
Oct 16,2018
6 people found
this helpful
Emilio has been very helpful from start to finish. He showed me a property I liked. He waited for me to make the decision that I wanted it, and was not pushy at all. He has been very helpful in assisting me to secure it, ...
read full review
Was this helpful? Yes
By: Tim B
Oct 23, 2018
View all comments (1)
Hello and thank you for the great review of Emilio at WPR Godalming. I hope you are enjoying life in your new home and wish you all the best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Renting a Property...”

Oct 15,2018
Minithumbup
By: 'Paris'
Oct 15,2018
5 people found
this helpful
We recently rented a property through Emilio at Warren-Powell Richards, the whole deal was fantastic. Emilio is highly professional, friendly and knowledgeable. There's been absolutely no issues at all, and you guys have been an absolute pleasure to deal with! Thank you!...
read full review
Comment on agent fees
Agent's fees seem fairly reasonable...!
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
What a nice review of our team and in particular Emilio at WPR Godalming. Thank you very much. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Faultless Service & Expertise...”

Oct 15,2018
Minithumbup
Paul
Desmond
By: 'JamesWyllie'
Oct 15,2018
4 people found
this helpful
This is my 2nd property sale through Warren Powell and they haven't lost focus or drive since my first dealings. Paul and Des have exceptional local knowledge; which personally I find key to a sale and gives the competitive edge over the online agents....
read full review
Comment on agent fees
Flexible and you get what you pay for.
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Hello and thank you for picking us at WPR to act as your agent a second time. We really appreciate your business. It's also really kind of you to comment on the work we do in comparison of some of our online competitors. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Greta experience...”

Oct 13,2018
Minithumbup
By: 'Josh Flynn'
Oct 13,2018
7 people found
this helpful
Emilio was quick and efficient in securing the let for us and has been on hand to settle teething problems upon the start of the tenancy...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Thank you for your review. It's great to hear that everything got sorted out at the beginning of you tenancy. I hope you are very happy in you new home. Best wishes and regards, Tim B , Senior Partner, Warren Powell-Richards ...

“Professional and reliable...”

Oct 13,2018
Minithumbup
Clare
By: 'Rosemary'
Oct 13,2018
4 people found
this helpful
Clare has shown us around several properties. Nothing is too much trouble for her. We bought one of these properties. We have had a lot of queries along the way. She has liaised with the sellers for us and has met us at the property ...
read full review
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Hello and thank you for the kind review, I hope you love your new home and will be very happy there. Regards and best wises, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent!...”

Oct 13,2018
Minithumbup
Steven
By: 'Misty'
Oct 13,2018
4 people found
this helpful
Steven helped my friend and Simona with everything we needed. From making sure that we picked the right property to knowing we settled in nicely. With all the patience in the world he answered any questions we had and made sure that we understood everything. ...
read full review
Comment on agent fees
Fees were reasonable. Have no complaints about it
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
What a great review, thank you very much indeed. I hope you love your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional and approachable...”

Oct 12,2018
Minithumbup
Clare
By: 'Dan'
Oct 12,2018
4 people found
this helpful
Clare was fantastic throughout the entire process. Approachable and accomodating, Clare managed the purchase in a professional and friendly manner. Would certainly recommend...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
It's very good of you to have written your review featuring Clare and WPR Homes in Alton. Thank you very much. I hope you love your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great, service, helpful and patient....”

Oct 12,2018
Minithumbup
By: 'Beashing'
Oct 12,2018
8 people found
this helpful
Emilio was really helpful and made our move easy and comfortable and the patience he showd was massively appreciated. a credit!...
read full review
Comment on agent fees
Not bad
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Hello and thank you for your review. I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Quick, Simple, Effective...”

Oct 12,2018
Minithumbup
By: 'Tim'
Oct 12,2018
7 people found
this helpful
I asked Emilio to find us a tenant for our one bedroom flat in Godalming. Within three days, this was exactly what he had done....
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes
By: Tim B
Oct 16, 2018
View all comments (1)
Thank you very much for the review and also for your business. I'm glad that we found you a tenant so quickly. Best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“House rental...”

Oct 10,2018
Minithumbup
Daniel
By: 'Nigel'
Oct 10,2018
6 people found
this helpful
Emilio was friendly and very helpful in finding us a tenant. We had an issue which meant we quickly had to change tenants but Emilio was very good at managing the transition so that we did not lose out on rent - would recommend!...
read full review
Comment on agent fees
They seemed reasonable when we were doing research and comparing with other agents, so quite cheap.
Was this helpful? Yes
By: Tim B
Oct 11, 2018
View all comments (1)
Thank you very much for picking us at WPR homes to act as your letting agent and also for taking the time to share your experience of dealing with our Lettings Manager Emilio. We are very grateful to you and appreciative of your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Incredibly competent and helpful...”

Oct 09,2018
Minithumbup
Steven
By: 'Thomas White'
Oct 09,2018
6 people found
this helpful
Have been in the house for a month now and incredibly happy with it. Steven was wonderful when showing us around and told us all the details we wished to know. We were shown around at a time that was convenient to us and the ...
read full review
Comment on agent fees
/
Was this helpful? Yes
By: Tim B
Oct 10, 2018
View all comments (1)
It's great to hear that you are happy in your new home. Thank you very much for sharing your thoughts via your review and your recommendation of WPR. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
249 1 315 6 493 2 332 0 18 1
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(691)
Farnham
28b Downing Street, Farnham GU9 7PD
(207)
Godalming
47 High Street, Godalming GU7 1AU
(150)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(239)
Haslemere
32 High Street, Haslemere GU27 2HJ
(130)


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