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    Tim
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    Clive
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    Daniel
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    Sarah
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    Matt
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    Polly
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    Nick
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    Neil
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    Steven
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    Richard
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    Elizabeth
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    Clare
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    Harry
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    Jo
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    Jo
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    Jacob
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    Hannah
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    Darren
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    Michaela
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    Sue
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    Desmond
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    Trish
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    Debbie
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    Robert
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    Stacey
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sus Read full description...Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

“CHarding...”

Mar 27,2018
Minithumbup
Kylie
By: 'CHARD1963'
Mar 27,2018
3 people found
this helpful
Kylie was very helpful, friendly and easy to deal with. Very professional service. Nothing was too much trouble for her to deal with....
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Comment on agent fees
Excellent.
Was this helpful? Yes
By: Tim B
Mar 27, 2018
View all comments (1)
Just a little note to say a big thank you for taking the time to write your review featuring Kylie at WPR lettings in Haslemere. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Seamless Rental Relocation...”

Mar 21,2018
Minithumbup
Emilio
Matt
By: 'Breda & Chris'
Mar 21,2018
6 people found
this helpful
I would like to say a big 'thank you' to Steven Bayers for making the rental process seamless from start to finish. He was always professional and helpful, and nothing was too much trouble which was so reassuring, as we were relocating to a completely ...
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Comment on agent fees
We found the lettings agent's fees to be fair and what we had expected.
Was this helpful? Yes
By: Tim B
Mar 21, 2018
View all comments (1)
Dear Breda and Chris. What a kind review of Steven Byers and WPR Lettings in Godalming. We are very appreciative. I hope that you are enjoying life in Godalming, it really is a very pleasant town to live in. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Exceptional Service...”

Mar 20,2018
Minithumbup
Matt
Daniel
By: 'The Holmes Family'
Mar 20,2018
5 people found
this helpful
From valuation through to exchange both Matt and Daniel at WPR have been exceptional. They really know their stuff and faced with a complicated chain they were able to effectively manage any issues that arose professionally, calmly and knowledgeably. We found them both to be ...
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Comment on agent fees
well worth the fees - much deserved considering the work they put in
Was this helpful? Yes
By: Tim B
Mar 21, 2018
View all comments (1)
I just wanted to drop you this little note to say thank you very much for picking the team at WPR Godalming to market your home and also for writing your thorough review detailing you experience of dealing with Matt and Daniel. I am delighted that everything worked out to your satisfaction and wish you well with your future plans. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards. ...

“Key to Serenity...”

Mar 20,2018
Minithumbup
Richard
By: 'Amanda'
Mar 20,2018
2 people found
this helpful
It was the last day prior to making a decision to move into another property from another agency when I received an email about a property. I walked into the office in Alton and spoke to an agent when and I was told that it ...
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Comment on agent fees
I found the agent fees to be compatible across the real-estate arena, but I was also informed a few weeks ago that these fees are no longer required and that companies are now starting to void these fees completely
Was this helpful? Yes
By: Tim B
Mar 21, 2018
View all comments (1)
Dear Amanda. What a thorough and comprehensive review of your experience of dealing with Richard Santos and WPR Lettings. I am delighted to hear that you are enjoying life in Alton, it's a super town. We are very grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Landlady...”

Mar 16,2018
Minithumbup
Richard
By: 'Mascha Tyrrell'
Mar 16,2018
1 people found
this helpful
Richard has taken me through a change of tenants , always helpful and obliging and making it as stress free as possible ....
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Was this helpful? Yes
By: Tim B
Mar 21, 2018
View all comments (1)
Just a little note to thank you for being a client of our company and also to thank you for taking the time for sharing your experience of dealing with us at Warren Powell-Richards Lettings. We are very grateful to you. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards. ...
Mar 15,2018
Minithumbup
Richard
By: 'Eve'
Mar 15,2018
1 people found
this helpful
We have been enabled to secure our last two rental properties with the support and help of Richard Santos. He was particularly helpful with the second rental property, wich was constrained by difficult circumstances....
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Comment on agent fees
Would seem to be the going rate.
Was this helpful? Yes
By: Tim B
Mar 21, 2018
View all comments (1)
It's very kind of you to have written a few words about Warren Powell-Richards and in particular Richard Santos, especially hearing about the circumstances surrounding your second rental. Very best wishes Tim B, Senior Partner, Warren Powell-Richards. ...

“VERY GOOD SERVICE...”

Mar 15,2018
Minithumbup
Kylie
By: 'JAMES WHELAN'
Mar 15,2018
0 people found
this helpful
Very good service. Would recommend. Would use again. Always available on the phone and email. Always comes straight back with a reply when needed...
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Was this helpful? Yes
Mar 13,2018
Minithumbup
Richard
By: 'Viv'
Mar 13,2018
1 people found
this helpful
Relocating from abroad I viewed about 20 properties with different agents in the area. WPR was a breath of fresh air and stood out as professional and reliable. Clear, fast communication and knowledgeable about the houses and area. You want added value? You get it with ...
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Comment on agent fees
As expected
Was this helpful? Yes
By: Tim B
Mar 21, 2018
View all comments (1)
Thank you so much for taking the time to write your review featuring my colleague Richard. We really appreciate you sharing your thoughts and hope that you are enjoying life back in Alton. Very best wishes Tim B, Senior Partner, Warren Powell-Richards ...
Mar 09,2018
Minithumbup
Richard
By: 'Nigel K'
Mar 09,2018
1 people found
this helpful
Have been using WPR for the past 5 years while we have been abroad, and have always had a first class service from Richard and the team. They are always very responsive, very helpful and go out of their way to keep me happy!...
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Was this helpful? Yes
By: Tim B
Mar 12, 2018
View all comments (1)
Thank you very much for taking the time to write your review featuring Richard and the team at WPR Lettings and also for picking and entrusting us at WPR to act as your letting Agent. We know how important it is when yo are overseas to have piece of mind that your property is in good hands. We are very appreciative of for your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Mar 08,2018
Minithumbup
Polly
By: 'Katharine and Nick'
Mar 08,2018
2 people found
this helpful
Thank you so much Polly, we are thrilled with how easy everything has been this time round! Nick and I had had several unsuccessful attempts of buying our first home together during the last year and I have to say that our experience this time ...
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Was this helpful? Yes
By: Tim B
Mar 09, 2018
View all comments (1)
Many congratulations on securing your first home. How exciting, we all hope you will be very happy there. Thank you very much for the super review of Polly. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Mar 03,2018
Minithumbup
Neil
Daniel
By: 'Mrs Sue Akehurst'
Mar 03,2018
9 people found
this helpful
Thank you Neil for your excellent service in selling my Mother's property. You kept my informed constantly and offered advice during negotiations which was invaluable when reaching and closing the deal. I found Neil and his colleagues to be very professional, friendly and courteous ...
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Comment on agent fees
Reasonable and in line with others
Was this helpful? Yes
By: Tim B
Mar 03, 2018
View all comments (1)
What a super review of my colleague Neil, thank you very much. He is a fine fellow so it's great to see him getting your recognition. Thank you too for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Mar 01,2018
Minithumbup
Richard
Trish
By: 'Graham and Sally'
Mar 01,2018
5 people found
this helpful
This the second time we have let our home with WPR and nothing has changed from the superb service and attention we have received. We felt from the start that 'local' knowledge and experience would be the best way, and Richard is a mine of ...
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Comment on agent fees
Market rate, extremely reasonable considering the exceptional service
Was this helpful? Yes
By: Tim B
Mar 03, 2018
View all comments (1)
Hi Graham & Sally, what a great review of Richard and Trish. We really appreciate it as we do your decision to use us at WPR to act as your letting agent. I'm glad that we can give you some piece of mind when living overseas. Very best wishes and regards, Tim B, Senior Partner, Waren Powell-Richards ...
Mar 01,2018
Minithumbup
Neil
Matt
By: 'Paul'
Mar 01,2018
9 people found
this helpful
We looked at a large number of properties over a couple of weekends and Matt was by far the best estate agent that did a viewing with us. He was knowledgeable about the property, gave us the space to have a good look round but ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Mar 03, 2018
View all comments (1)
Thank you very much for writing such a comprehensive review of Neil and Matt , it's much appreciated. I hope you are very happy in you r new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 27,2018
Minithumbup
Polly
Richard
By: 'G and J'
Feb 27,2018
5 people found
this helpful
When we moved to Alton, we rented through Warren Powell Richards. Richard Santos was efficient and professional from the start to the finish of our tenancy. And I'd also like to thank Trish Brown for her calm, friendly manner on maintenance issues. We were ...
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Comment on agent fees
The fees we paid at the set-up of our tenancy seemed fair. At the end, I was very impressed with the speed with which our deposit was returned.
Was this helpful? Yes
By: Tim B
Feb 27, 2018
View all comments (1)
What an informative and detailed review of the service you received from Trish, Richard and Polly. Thank you very much. I hope you're still enjoying life in Alton, it is a super town. We also hope that you are very happy with your fabulous new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 27,2018
Minithumbup
Michaela
By: 'M & V Rowley'
Feb 27,2018
6 people found
this helpful
We found all the staff very professional and pleasant. Keeping us informed every step of the way, from start to finish....
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Tim B
Mar 01, 2018
View all comments (1)
Just little note to thank you for picking us at WPR to act as your Agent and also for taking the time to write your kind review about the service you received. We are very grateful to you and wish you all the best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 26,2018
Minithumbup
Robert
By: 'D Williams'
Feb 26,2018
5 people found
this helpful
both Robert and laura worked brilliantly and achieved my house purchases together for me. fixtures and fittings lists were worked through and a great end result for all concerned. thanks to you both and the team at warren powell-richards....
read full review
Was this helpful? Yes
By: Tim B
Feb 27, 2018
View all comments (1)
Hello and thank you for your supportive review of Laura and Robert, it is very kind of you. We all hope you love your super new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 23,2018
Minithumbup
Neil
By: 'Ali'
Feb 23,2018
10 people found
this helpful
Neil was very helpful with every stage of our house sale always polite and kept us up to date as the sale progressed. He is very knowledgeable on all aspects of selling a house and his years of experience were very useful....
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Comment on agent fees
very competitive with other agents
Was this helpful? Yes
By: Tim B
Feb 27, 2018
View all comments (1)
A note to thank you for your kind review of my colleague Neil Pritchard and also for picking us at WPR to act as your estate agent. We are very grateful to you and wish you all the best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 21,2018
Minithumbup
By: 'Paul & Elaine Salmon'
Feb 21,2018
6 people found
this helpful
I have no hesitation in recommending Warren Powell Richards in Grayshott. The whole team were efficient and highly professional from the day we instructed them. Nothing was too much trouble ! All viewings were accompanied and they found us a purchaser in mid January with contracts ...
read full review
Comment on agent fees
Commission fees were reasonable and well worth the attention and service offered.
Was this helpful? Yes
By: Tim B
Feb 22, 2018
View all comments (1)
Thank you very much for your super review of our Company and also for picking us at WPR to act as your Agent. We are very grateful to you. How exciting, making a move to Cornwall we all hope you will be very happy by the seaside. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 20,2018
Minithumbup
Trish
Richard
By: 'Cathy'
Feb 20,2018
5 people found
this helpful
Excellent support from the team at WPR who organised the complete refurb of the flat and found new tenants so quickly...
read full review
Was this helpful? Yes
By: Tim B
Feb 20, 2018
View all comments (1)
Hi Cathy, just a note to say thank you very much for writing your review of Richard, Trish and the team at WPR Lettings. Thanks also for picking us at WPR to act as your agent. I am glad that we managed your refurb. in a satisfactory way and found you a tenant quickly. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 20,2018
Minithumbup
By: 'Colin & Sue'
Feb 20,2018
6 people found
this helpful
All the staff have been very approachable and helpful. stacey allen has been working tirelessly on our behalf on the sale of our property, which at times has proved very trying circumstances....
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Was this helpful? Yes
Feb 17,2018
Minithumbup
Steven
By: 'Scott'
Feb 17,2018
10 people found
this helpful
An excellent experience with Steve as my letting agent. His customer service was second to none and I always felt I could get a hold of Steve if needed. He put a lot of care into the initial marketing my property, he also took proper ...
read full review
Comment on agent fees
Good letting and management fees
Was this helpful? Yes
By: Tim B
Feb 19, 2018
View all comments (1)
Just a little note to thank you for your kind and supportive review of Steve at WPR Lettings in Godalming. We really appreciate you sharing your thoughts. Thank you too for picking us at WPR to act as your letting agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 16,2018
Minithumbup
Steven
By: 'Steven Byers the best agent'
Feb 16,2018
11 people found
this helpful
The best agent walking on this planet,20 stars out of 5 ,very positive and helpful ,nice and pleasant attitude ,highly recommended.we will be using he's help in he future for sure :)...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Feb 16, 2018
View all comments (1)
What a flattering review, thank you very much. He is a great chap so it's good to see him getting this feedback. I hope you are enjoying life in your new home, best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 09,2018
Minithumbup
Michaela
Darren
By: 'Quality costs but gets the result!'
Feb 09,2018
7 people found
this helpful
If you want top dollar for your property then you need to use these quality agents. They are honest about setting your expectations but their enthusiasm for your property and attention to detail are the reason we ended up with a sale at the top ...
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Comment on agent fees
I would love to have paid less, but lets be honest, they're amazing agents, they earned their commission!
Was this helpful? Yes
By: Tim B
Feb 12, 2018
View all comments (1)
What a fantastic review of Darren, Michaela and the happy team at WPR Grayshott. They are a great asset to our Company so it's lovely to see them getting this recognition. We really appreciate both your business and your feedback. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 08,2018
Minithumbup
Harry
By: 'Deirdre & David'
Feb 08,2018
5 people found
this helpful
As purchasers of a property in Alton moving from London we really can't speak highly enough of Harry. He is has been absolutely fantastic, proactive and supportive from the first viewing through to exchange of contracts. He always responded to our calls and emails, ...
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Was this helpful? Yes
By: Tim B
Feb 12, 2018
View all comments (1)
Hi Deirdre & David, what a lovely review about young Harry, thank you very much indeed. It's very kind of you to have shared your thoughts. I hope you are enjoying life in Alton, it's a super town. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 08,2018
Minithumbup
Richard
By: 'HS'
Feb 08,2018
5 people found
this helpful
We would definitely recommend the team at Warren Powell Richards, in particular Richard Santos. We have just moved into a rental property on a temporary basis and Richard made sure the whole process ran very smoothly. Very professional, polite and responded quickly to any questions ...
read full review
Was this helpful? Yes
By: Tim B
Feb 12, 2018
View all comments (1)
Thank you very much for writing your review featuring the WPR Alton team and in particular Richard Santos. We are very grateful to you and hope that you are enjoying life in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 05,2018
Minithumbup
Paul
Kylie
By: 'Happy Landlord'
Feb 05,2018
5 people found
this helpful
We have dealt with Paul for a while and recently with Kylie, both are enthusiastic and professional about lettings and have successfully let 2 of our properties with a third being marketed at present. We will continue to use their services when required....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
Thank you very much for your review. What better feedback than a happy client. We are very grateful to you for your business and will work hard to maintain the happy status, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 05,2018
Minithumbup
Matt
Daniel
By: 'Barny Jeffery'
Feb 05,2018
10 people found
this helpful
We tried to sell with another agent in the area first but after some awful service and no activity we moved to Warren Powell who sold our house in a few weeks. The help and advice was first class and the whole sale was excellent. ...
read full review
Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
Hello and thank you for your review. It's very flattering and we are very grateful to you. Thank you also for giving us the opportunity of marketing your home, we appreciate that it is a big decision. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 05,2018
Minithumbdown
Kylie
Paul
By: 'Vlad'
Feb 05,2018
6 people found
this helpful
It was real pleasure to work with Warren-Powell-Richards Haslemere team. Everything was amazing. Thank you from all heart!...
read full review
Comment on agent fees
Fees acceptable
Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
Thanks for the great review, we really appreciate you sharing your thoughts and hope you are happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 02,2018
Minithumbup
Daniel
Matt
By: 'Holly'
Feb 02,2018
11 people found
this helpful
Daniel successfully sold our family home AND secured our 'forever home'. He was always on hand to make a potentially stressful time smoother. He showed great sensitivity and emotional intelligence when dealing with different parties and quickly grasped what each required. Best experience we have ...
read full review
Comment on agent fees
The fees were in line with market rates.
Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
What a happy review - it really is great when we hear that someone has found their dream home and we hope that you will be very happy there. Thanks very much for your business and your review. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Feb 02,2018
Minithumbup
Daniel
By: 'Jenny F'
Feb 02,2018
10 people found
this helpful
Daniel and his team were a pleasure to deal with. We had been looking for a while and whilst many estate agents just sent me emails, warren Powell Richards kept in touch and eventually found us our dream home. The transaction was fairly simple but ...
read full review
Was this helpful? Yes
By: Tim B
Feb 06, 2018
View all comments (1)
What a kind review - thank you very much. We all hope you are very happy with your fabulous new home and enjoy many happy years there. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
221 1 272 5 459 2 304 0 19 1

Fees

No fees set.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Warren Powell Richards

Individual Branch Awards

Farnham, GU9

Godalming, GU7

Alton, GU34

Haslemere, GU27

Hindhead, GU26


Alton
78 High Street, Alton GU34 1EN
(632)
Farnham
28b Downing Street, Farnham GU9 7PD
(184)
Godalming
47 High Street, Godalming GU7 1AU
(138)
show all branches (5)
Grayshott
9 The Precinct, Headley Road, Hindhead GU26 6LQ
(218)
Haslemere
32 High Street, Haslemere GU27 2HJ
(112)


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