• Stella Malinova
    Stella Malinova
  • Lewis Wiles
    Lewis Wiles
  • Terence Thorogood
    Terence Thorogood
  • Nicholas Robinson
    Nicholas Robinson
  • Carl Burgess
    Carl Burgess
  • Joanna Hewitt
    Joanna Hewitt
  • Cristina Peliza
    Cristina Peliza
  • Michael Connaughton
    Michael Connaughton
  • Sophie  Leaver
    Sophie Leaver
  • James Kerr
    James Kerr
  • claim your profile
    Alex Combe
  • Melanie Todd
    Melanie Todd
  • claim your profile
    Mili Mendez
  • claim your profile
    Keira Johnston
At Winkworth Shepherd’s Bush we pride ourselves on offering high standards and a personal service. From our prominent position on Uxbridge Road, we’ve been matching people with homes in the Shepherd’s Bush and Acton area since 1985.
Winkworth Estate Agents

97 Uxbridge Road Shepherds Bush, London
Greater London
W12 8NL

02087353266

May 17,2016
Minithumbup
By:
May 17,2016
Featured Review
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Joanna Hewitt has been my property manager for 6 years. As an overseas landlord with a property situated at Bromyard House, I depend completely on the professional service I have received all these years from Joanna. She is customer focused, helpful, friendly, efficient. Far away as I always am, I have peace of mind knowing things are taken care of diligently, conscientiously. RICHARD...
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Comment on agent fees
Good.
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May 11,2016
Minithumbup
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May 11,2016
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I have been using Winkworths for a number of years to let flats for me and have always been pleased with their service. Jo is my Property Manager and she has always been efficient in dealing with anything promptly, calmly and fairly. I used to work in the business and it would seem sadly, that it is often a thankless task ...... people keen to complain but never very keen to praise. So .... to Jo and Winkworths - thank you and keep up the good work!...
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Comment on agent fees
Fair for the level of service - others would kill for your money and then provide no "after care"!
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May 04,2016
Minithumbup
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May 04,2016
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Our first experience using an agent has been fantastic! Cristina is a lovely, helpful and trustworthy individual. Unfortunately for her there have been a number of things for her to deal with over the two years we have been in our property. But I am happy to say that she has always been extremely quick sorting out whatever problem there has been. We would thoroughly recommend her to anyone and I hope that she will work with us again. Thank you for all of your help!...
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Comment on agent fees
Good
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May 04,2016
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May 04,2016
Featured Review
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I've been living in Loftus Road together with my boyfriend for the past 8 years and we are very happy with the service that Winkworth Uxbridge road provides. We are always dealing with Cristina Peliza who is extremely helpful and always very quick to answer any of our questions or helping us with any situations. Responses from Cristina are always precise, quick and efficient, we are really happy with the service provided....
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Apr 08,2016
Minithumbup
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Apr 08,2016
Featured Review
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Cristina could not have been more accomodating. She always replied swiftly to our many queries and nothing was too much trouble. Our experience with Winkworth could not have been better. Thank you very much Cristina, its a shame we can't take you with us!...
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Comment on agent fees
Seems to be competitive with London market
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By: Cristina
Apr 08, 2016
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Thank you very much for your kind words! You have both been excellent tenants and very sad to see you go - wishing you all the best in your new home! :-)....
Aug 18,2016
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Aug 18,2016
1 people found
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One of the worst agents I've dealt with from start to finish - antiquated filing, rigid structures, excessive fees (although this is no different from other agents), a lazy attitude and unhelpful and patronising responses. I can safely say I will never deal with them again....
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Comment on agent fees
Fees are extortionate for the service you provided.
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Feb 17,2016
Minithumbup
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Feb 17,2016
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Cristina has been fabulous over the past 18 months. She has constantly been polite and responsive to our requests and through her work we would not hesitate to recommend Winkworth to friends and family....
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Comment on agent fees
The fees - whilst high - were very competitive for London real estates and were all very clear about what was and what was not covered.
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By: cristina
Feb 17, 2016
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Thank you for your kind words Scott! You and Jess were both excellent tenants :-)....
Jan 29,2016
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Jan 29,2016
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All members of staff were really efficient and any issue was sorted out promptly. They adapted to our availability and that helped a lot when searching for a place....
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Dec 14,2015
Minithumbup
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Dec 14,2015
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Cristina is a highly professional and proficient property manager, and I would recommend her and the Winkworth team to anybody that requires Estate Agents in Shepherds Bush. We moved into our house two years ago and unfortunately have had a number of unforeseen property faults. Cristina has always acted quickly, working transparently with ourselves and the landlord to remedy the matter. Outstanding service from a brilliant property professional!...
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By: Cristina
Dec 14, 2015
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Thank you for your kind review Nick - we really appreciate it! You are an excellent tenant and hope you stay with us for a long time! :-) Cristina....
Dec 11,2015
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Dec 11,2015
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I have had the pleasure of living at this establishment for 13 months now and I must say that Cristina has provided an excellent service throughout. She has been very supportive right from the beginning of the tenancy, ensuring an easy transition of contracts and an empathetic approach. As a graduate from University I had to provide a guarantor for this tenancy, to which my mum kindly agreed to take responsibility. Naturally my mum had some concerns before signing any contract. Cristina personal...
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By: Cristina
Dec 11, 2015
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Thank you very much for your review Ed! We really appreciate it :-) I hope you stay with us for a very long time - you and the others are excellent tenants! Cristina....
Dec 09,2015
Minithumbup
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Dec 09,2015
1 people found
this helpful
I have let my flat in London with Winkworth for the last five years. I initially dealt with Terence Thorogood & now deal with Cristina Peliza. Both Agents are extremely professional & deal with any requests I may have in a very efficient timely manner. My property is maintained for me & regularly inspected to ensure the tenants are keeping the flat in good order. I highly recommend renting your property with Winkworth & you will receive great customer service from Cristina ...
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By: Terence
Dec 22, 2015
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Thank you Hannah, good to be remembered and thank you for the endorsement! Best Wishes Terence....
Dec 09,2015
Minithumbup
By:
Dec 09,2015
0 people found
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Cristina is very professional, diligent and prompt with all work which is carried out. She doesn't just react well, but she thinks ahead to avoid issues which is just what one hopes for when recruiting an agent. I would highly recommend Cristina and have been very happy with her work....
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By: Cristina
Dec 09, 2015
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Thank you for your kind words Fox! It's always a pleasure working with you :-) Cristina....
Nov 30,2015
Minithumbup
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Nov 30,2015
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Terence has been excellent in his letting management role and kept me informed of new legislation in a timely and clear manner, helping me as a landlady to comply with ever growing legislation. When things have gone wrong with tenants, the Winkworth's team have been helpful, supportive, informative and easy to deal with and all in all I have found their service exceptional and value for money. Mike has valued the property well and always found good tenants....
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By: Terence
Nov 30, 2015
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Thank you Nicola it a pleasure working with you. Best Wishes Terence....
Nov 26,2015
Minithumbup
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Nov 26,2015
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Cristina has been managing our property since we moved in back in March 2014. She's always quick to reply to emails and gets issues sorted very quickly - usually within 24 hours which is great. She has liaised with our landlord to obtain permission for us to make improvements to the property and discard old furniture etc which has been very helpful. She's always friendly, polite and courteous. All in all very happy with the service she provides and would recommend her and Winkworth Uxbridge Road...
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Comment on agent fees
Generally speaking the fees have been as expected. No one likes to pay contract renewal fees but they are a reasonable price unlike some agents.
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By: Cristina
Dec 09, 2015
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Thank you for your kind review Thom - it's always a pleasure! I hope you both stay with us for a long time! Cristina....
Nov 24,2015
Minithumbup
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Nov 24,2015
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Dear Sir/Madam, I and my other 3 housemates have had the pleasure of renting our property through Winkworth Estate Agents in Shepherds Bush for 2years. Our tenancy has not been plain sailing to say the least but everything that has come to attention has been dealt with professionally and efficiently by Cristina. I broke a window in the first year by default of a mug falling off our kitchen surface but it was managed very well by Cristina and she organised all the maintenance despite costing m...
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By: Cristina
Dec 09, 2015
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Thank you for your very kind words Dan! You and the others are excellent tenants and hope that you stay with us for a long time! Cristina....
Nov 23,2015
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Nov 23,2015
0 people found
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I've been living in Loftus Road together with my boyfriend for the past 8 years and we are very happy with the service that Winkworth Uxbridge road provides. We are always dealing with Cristina Peliza who is extremely helpful and always very quick to answer any of our questions or helping us with any situations. Responses from Cristina are always precise, quick and efficient, we are really happy with the service provided....
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By: Cristina
Dec 09, 2015
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Thank you for your review Elena - I really appreciate it! You are both excellent tenants and hope you stay with us for many more years! Cristina....
Nov 23,2015
Minithumbup
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Nov 23,2015
0 people found
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I have been dealing with Christina for two years, as the letting agent for our two flats. She has always been helpful, professional and friendly. She provides a number of quotes, and will give an opinion (and find other opinions within the office) when asked. I am new to letting, so I have found being able to access a number of opinions very helpful. To be honest now I am more confident I generally leave everything up to her!...
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By: Cristina
Dec 09, 2015
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Thank you for your kind words :-) It is always a pleasure working with you - Cristina....
Nov 20,2015
Minithumbup
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Nov 20,2015
0 people found
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My husband and I have rented our property in Shepherds Bush for nearly 20 years now whilst living abroad. In this time we have used several agencies and had many property managers looking after our property. Cristina Peliza is currently our property manager and has been for over two years now. We are very happy with the service Cristina has provided for us. She is a good communicator, she is empathetic to our needs and requirements as a Landlord/lady and she has resolved some stressful issue...
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By: Cristina
Nov 20, 2015
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Thank you for your review - we really appreciate it! It's always a pleasure working with you :) Cristina....
Nov 19,2015
Minithumbup
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Nov 19,2015
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We have used three agents in the area (the other two were Townends and KFH) and our experience with Winckworths was by far the best. Initial paperwork was completed very quickly after the let was agreed, and the contract process was smooth, and most importantly, very quick. Move in was simple, as was renewal, and our move out was also handled very speedily. I would absolutely recommend renting a property let by Winckworths, and they will be my first port of call should I have reason to do so ag...
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Nov 18,2015
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Nov 18,2015
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I have been a customer at Winkworth Estate Agents for many years, who manage the letting of my flat in Shepherd's Bush. As I live hundreds of miles away from the property I need a reliable agent who I can trust completely to sort out any issues. During this time I have dealt with Cristina Peliza who has always provided an excellent service. She has been extremely efficient at all times, dealing with any problems very promptly and keeping me informed throughout. She is always polite and courteou...
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By: Cristina
Nov 18, 2015
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Thank you for your review Jonathan - I really appreciate it. It's always a pleasure working with you :) Cristina....
Nov 16,2015
Minithumbup
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Nov 16,2015
0 people found
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I dealt with the team at Winkworths as a tenant between 2013 and 2015. They were really helpful throughout the process and gave good advice during the tenancy when it was sought with regard to getting an extra person into the flat under license when my original co-tenant let me down at the very last moment. They were a highly professional team throughout the entire process and seemed to get to know many of them during the period including Liz Daley. I also got to know the sales team when my l...
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By: Terence
Dec 22, 2015
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Thank you Charlotte your comments are much appreciated we wish you ell in the future. Best Wishes Terence....
Nov 14,2015
Minithumbup
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Nov 14,2015
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I am pleased to provide a very positive review of Winkworth Shepherd's Bush as a Landlord in the area. In particular Michael Connaughton has proved to be a very proactive lettings agent for me, providing straightforward and honest advice on my properties and securing the desired rental rate on both in a very short period. Cristina Peliza has been a first rate property manager, quick to inform me of, and deal with, issues with the properties and always in a very helpful and friendly manner. Livin...
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By: Cristina
Nov 16, 2015
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Thank you for your kind words Colm! It's always a pleasure working with you :) Cristina....
Nov 13,2015
Minithumbup
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Nov 13,2015
0 people found
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Terence and Cristina have been our contacts for a property in W12 we rent out via Winkworth. Terence is the main manager for the property management team and we've known him since first our let with Winkworth in 2008. Cristina has taken over the role of property manager in 2013 and has been a great help to manage the property seamlessly and proactively. Repairs are diligently dealt with, so that the property wear and tear is minimized. We're very happy and serene to have Cristina around, and ...
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By: Cristina
Nov 13, 2015
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Thank you for your kind words - It's always a pleasure working with you - Cristina....
Nov 12,2015
Minithumbup
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Nov 12,2015
0 people found
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I bought my flat through this branch of Winkworths nearly 20 years ago. I started to let it through them over the course of the last ten years. Michael has always been brilliant at finding me great tenants and in the last few years Cristina has managed the property expertly. I feel in very safe hands with her. She gives me lots of notice about work and maintenance that may need doing, keeps the finances in good order and generally acts as a thoroughly reliable liaison between me and my tenants. ...
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By: Cristina
Nov 12, 2015
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Thank you - It's always a pleasure working with you - Cristina....
Nov 12,2015
Minithumbup
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Nov 12,2015
0 people found
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This property agent is fantastic. Every single time there is anything wrong with the flat, she deals with it almost on the day if not critical within the week. She's fought our corner for us when there was a leak in the bedroom ceiling and the upstairs flat was blaming us, and now the leak looks to have been fixed. Almost everything we asked for, such as a new vacuum cleaner, shes persuaded the landlord to get to us. If anything would persuade me to stick with Winkworths it would definitely...
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Comment on agent fees
NA,
Was this helpful? Yes
By: Cristina
Nov 12, 2015
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Thank you for your lovely review! You are both lovely tenants and I hope you stay with us for a long time! Cristina....
Nov 12,2015
Minithumbup
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Nov 12,2015
0 people found
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In my dealings with Cristina I have found her to be very responsive, shown by the quick turnaround of responses to my queries as well as the high quality of responses which reflect that she is very experienced. I also find her to be very professional and would definitely recommend her to others. She should keep up the good work!...
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By: Cristina
Nov 12, 2015
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Thank you for your lovely words Anthony - Cristina....
Nov 11,2015
Minithumbup
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Nov 11,2015
0 people found
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Over the last twelve months Winkworth have provided a comprehensive management service for the property that I have been renting. Cristina has been my principal contract throughout. Statutory maintenance was undertaken efficiently and any problems resolved quickly. The support she has provided has always been professional, supportive, friendly and timely....
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By: Cristina
Nov 12, 2015
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Thank you for your kind words Eulian :) It has been a pleasure having you as our tenant - Cristina....
Nov 11,2015
Minithumbup
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Nov 11,2015
0 people found
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Cristina has been extremely helpful and is always more than happy to help. She is very fast in responding to any queries or problems and I always receive a reply immediately when I contact her no matter what the issue. Any issues that have arisen previously have been resolved as soon as it has been possible to do so. I am really happy with the communication between the agency and myself as the tenant. Any property visits that have been arranged by the agents, I have been provided with notice in...
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By: Cristina
Nov 12, 2015
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Glad to hear you are happy with our management service. You and Orla are both excellent tenants and hope you stay with us for a long time! :) Cristina....
Nov 11,2015
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Nov 11,2015
0 people found
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We have been tenants through Winkworth for 11 months. They have easily been the best agency that either me or my partner have used, starting with the initial keys-and-contracts stuff and continuing throughout our tenancy, in large part thanks to Cristina's friendly and dedicated support. She has always been available (or let us know who to contact in her rare absences), and always come back to us promptly no matter how big or small the issues we've raised! Any problems with the flat itself have ...
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By: Cristina
Nov 12, 2015
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Thank you for your kind words Lloyd! You and Manuel are excellent tenants and hope you stay with us for a long time! :) Cristina....
Nov 11,2015
Minithumbup
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Nov 11,2015
0 people found
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Cristina has managed our investment property for the past two years. She appreciates that we are overseas investors and want to be kept informed without having to worry about the minor matters that always arise. With more significant issues she provides us with the facts and a recommended course of action. This is most important to us. We value having reliable and consistent tenants in the property and Cristina makes sure she maintains a healthy balance of landlord / tenant interests....
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By: Cristina
Nov 12, 2015
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Thank you for your kind words - we really appreciate it! Cristina....
Nov 11,2015
Minithumbup
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Nov 11,2015
0 people found
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We have used Winkworth since 2010 when they were involved in the purchase of the property and have continued to look after the property as we've let it out. We have enjoyed everybody that we have worked with there as they give us quick and straightforward feedback and advice around our property. We have particularly enjoyed working with Cristina who is always great at keeping us up to speed on issues and goes above and beyond to make sure work is taken care of. It is comforting to know that w...
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By: Cristina
Nov 12, 2015
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Thank you Pete! It's always a pleasure working with you - Cristina....
Nov 11,2015
Minithumbup
By:
Nov 11,2015
0 people found
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We found Winkworths to be very professional and efficient. Terence especially was always available for any query and would sort any issues out very quickly and without any hassle. I would have no problems recommending them (especially Terence) to anyone looking to rent a property....
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Comment on agent fees
Seemed a little steep in comparison to other agents but with regards to what you get it is well worth it.
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By: Terence
Nov 12, 2015
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Thank you Michelle its a pleasure having you as tenants! Best Wishes Terence....
Nov 11,2015
Minithumbup
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Nov 11,2015
0 people found
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Winkworth have managed our property very efficiently and effectively for well over two years. Before appointing them we had serious problems with our previous agent and now appreciate how good Winkworth is. I would not hesitate in recommending them to any landlord looking for a top class agent at a reasonable fee....
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Comment on agent fees
Reasonable
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By: Terence
Nov 12, 2015
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Thank you Clive, We are pleased that we could restore your faith in managing agents. It a pleasure to work with you. Best Wishes Terence....
Nov 10,2015
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Nov 10,2015
0 people found
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Cristina and Sophie could not have done more to ensure we got moved in smoothly and as quickly as possible! They answered any questions we had within minutes and really went above and beyond their role to make sure that there were no delays for us moving in! Thanks again!...
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By: Cristina
Nov 10, 2015
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Thank you for your kind words Zoe! We hope you will be happy in your new home - Cristina....
Nov 10,2015
Minithumbup
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Nov 10,2015
0 people found
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Our first experience using an agent has been fantastic! Cristina is a lovely, helpful and trustworthy individual. Unfortunately for her there have been a number of things for her to deal with over the two years we have been in our property. But I am happy to say that she has always been extremely quick sorting out whatever problem there has been. We would thoroughly recommend her to anyone and I hope that she will work with us again. Thank you for all of your help!...
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By: Cristina
Nov 10, 2015
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Thank you for your kind words - Always a pleasure!....
Areas covered
  • W3
  • W12
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £55,000
  • Max: £915,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA NALS NLA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
57 1 65 6 36 0 35 0 7 0
Stella Malinova Stella Malinova
4 reviews

About Stella No description set View full profile
Lewis Wiles Lewis Wiles
Sales Negotiator
6 reviews

About Lewis No description set View full profile
Terence Thorogood Terence Thorogood
Manager Property Management
28 reviews

About Terence No description set View full profile
Nicholas Robinson Nicholas Robinson
Assistant Sales Manager
32 reviews

About Nicholas No description set View full profile
Carl Burgess Carl Burgess
Director
4 reviews

About Carl No description set View full profile
Joanna Hewitt Joanna Hewitt
Property Manager
31 reviews

About Joanna No description set View full profile
Cristina Peliza Cristina Peliza
Property Manager
41 reviews

About Cristina No description set View full profile
Michael Connaughton Michael Connaughton
Sales & Lettings Director
6 reviews

About Michael No description set View full profile
Sophie  Leaver Sophie Leaver
Tenancy Manager
2 reviews

About Sophie No description set View full profile
James Kerr James Kerr
Sales Negotiator
0 reviews

About James No description set View full profile
Alex Combe - upload your photo Alex Combe
Lettings Negotiator
0 reviews

About Alex No description set View full profile
Melanie Todd Melanie Todd
Senior Lettings Negotiator
0 reviews

About Melanie No description set View full profile
Mili Mendez - upload your photo Mili Mendez
Lettings Manager
1 reviews

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Keira Johnston - upload your photo Keira Johnston
Property Manager
0 reviews

About Keira No description set View full profile

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Last updated at 11:26 AM 31/03/2016 by Suzy Pringle

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Last updated at 11:26 AM 31/03/2016 by Suzy Pringle

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