• Aneesah Hussain
    Aneesah Hussain
  • Richard Bicknell
    Richard Bicknell
  • Arthur Beaney
    Arthur Beaney
  • Eleanor Brown
    Eleanor Brown
  • Stacey Chuter
    Stacey Chuter
Welcome to Townends Estate Agents, Aldershot. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. The areas we cover include: Aldershot, Ash, Ash Vale, Farnham, Camberley, Farnborough, Fleet, Frimley and Mytchett. Whatever your property needs we offer all our clients a complete property solution with excellent cust Read full description...omer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Aldershot and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

130 Victoria Road Aldershot
Hampshire
GU11 1JX

01252 332 284
May 04,2017
Minithumbup
Arthur Beaney
By:
May 04,2017
0 people found
this helpful
Arthur was very helpful throughout the whole selling process. Even when we should have been consulting with other professionals like our solicitor Arthur would always help with any questions I had. I would recommend Arthur and townends to anyone else that I know that is selling a house. Thank you for all the hard work!...
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Comment on agent fees
Agent fees were really good and the offer of β€š£1000 off made it even better.
Was this helpful? Yes
Apr 22,2017
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Apr 22,2017
0 people found
this helpful
Very helpful, swift feedback after viewings. Arthur and Richard always responded to my calls - excellent service, polite, friendly and hardworking....
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Comment on agent fees
Fairly good
Was this helpful? Yes
Mar 24,2017
Minithumbup
Arthur Beaney
By:
Mar 24,2017
0 people found
this helpful
Arthur was great throughout the process of my purchase! Always had the answers to my questions and happy to help. Would certainly recommend Townends to anyone looking to use an agent in Aldershot....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 24,2017
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Mar 24,2017
0 people found
this helpful
I bought my house through Townends last year and the whole experience was brilliant. Really helpful team who were always willing to help me with any questions I had....
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Was this helpful? Yes
Jan 06,2017
Minithumbup
Arthur Beaney
Richard Bicknell
By:
Jan 06,2017
0 people found
this helpful
Found Arthur Beaney to be very professional and helpful through out our move all went very smooth through out. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
Richard Bicknell
By:
Dec 23,2016
0 people found
this helpful
Richard was always there,ready to help and he done a good job finding very fast buyers for my flat.Thank you ....
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Dec 22,2016
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Dec 22,2016
0 people found
this helpful
Richard was so on the ball having sold the house within 26hrs was remarkable. We were extremely pleased with the way it was handled within the branch by the appropriate members and the way we were always kept up to date. Well done. Mr E F Pipe...
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Comment on agent fees
We were quoted between 1 and 2% from the other estate agents so found the fee reasonable
Was this helpful? Yes
Sep 28,2016
Minithumbup
Richard Bicknell
By:
Sep 28,2016
0 people found
this helpful
Absolutely amazing! Me and my partner struggled for 8 months to find a place we though we had pretty much exhausted all our options until we were introduced to Sam and Richard. They found my family a place and we were moved in within two weeks! Very friendly group and very informative. Nothing seems to be much trouble for them. They have my greatest gratitude. Thank You!...
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Comment on agent fees
fees are really exceptional for the service
Was this helpful? Yes
Sep 08,2016
Minithumbup
Richard Bicknell
By:
Sep 08,2016
0 people found
this helpful
Richard is very helpfull and understanding person. Job was done quick. We are very pleased with what he did. Would definately recomend him....
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Comment on agent fees
Everythings ok
Was this helpful? Yes
Aug 18,2016
Minithumbup
Richard Bicknell
By:
Aug 18,2016
0 people found
this helpful
Richard has always been very helpful and quick to respond to my queries. I received excellent customer service from him recently when I reluctantly had to find a new place to live at short notice. He arranged for me to view the house next door and now I am living there!...
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Comment on agent fees
They are much in line with other agency fees.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Alex has been hands on and responsive throughout our sale even when sales support were involved Alex was there the entire journey. Could not ask for any better service....
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Comment on agent fees
Very good rates, willing to negotiate
Was this helpful? Yes
Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
this helpful
Alex was great so was David. We relay liked working with them. Always polite and enthusiastic.We have known Alex before (he was showing us houses year before) he was always of informations about houses. Thank you...
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Comment on agent fees
Was ok. Better then Bridges and Romans.
Was this helpful? Yes
Jul 19,2016
Minithumbup
Arthur Beaney
David Whittle
By:
Jul 19,2016
0 people found
this helpful
First class - not at all "pushy " xtremely polite, understanding and professional. Would certainly recommend these young men and their team....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 16,2016
Minithumbup
Richard Bicknell
David Whittle
By:
Jul 16,2016
0 people found
this helpful
The level of service was good however I felf a little misleading in my particular situation over one of the two tenancy placements....
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Comment on agent fees
Too high. Plus in one of the situations these should have been reduced.
Was this helpful? Yes
Jul 15,2016
Minithumbup
Arthur Beaney
By:
Jul 15,2016
0 people found
this helpful
all the staff are very friendly and helpful, they are very accommodating. with the service, I am pleased on the way they updated us on what is going on and what will comes next....
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Comment on agent fees
fee is all worth it..
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
I found them very helpful and efficent, frei dly,quick getting things done when asked , no problems at all .i would recomend them....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Very helpful and friendly. Buying a property is a hectic and time consuming job on itself. Mr Stone made sure that the transaction went as smoothly as possible. I would highly recommend Townends to everyone....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 22,2016
Minithumbup
Richard Bicknell
By:
Jun 22,2016
0 people found
this helpful
Had a fabulous experience from Townends and especially from Richard. They understood my quite complex circumstances and were there for me throughout the whole process, allowing me to get a beautiful flat. Even once I was renting I came across a few difficulties regarding my housing benefit and they were there for me and very helpful in sorting everything out and being empathetic to my circumstances. Thankfully now it has all been resolved and i continue to live in my dream flat, made possible by...
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Comment on agent fees
Very good, was more than unexpected but he was able to help me make a few cuts because of my circumstances which made renting this flat possible.
Was this helpful? Yes
May 24,2016
Minithumbup
By:
May 24,2016
0 people found
this helpful
very professional, reliable, friendly and always willing to go the extramile to see that the job is done. The sale was fast and we were very pleased to have used Townshend....
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Comment on agent fees
With the likes of purple bricks on the market, your agent fee is on the high side. But I went for Townends, because I belive Alex would do a good job for us.
Was this helpful? Yes
Apr 06,2016
Minithumbup
Richard Bicknell
David Whittle
By:
Apr 06,2016
0 people found
this helpful
We found David, Alex and in particular Richard with whom we had most contact with to be polite, friendly , helpful ( nothing was too much trouble ), and very knowledgeable in their profession. It was a pleasure to deal with them in the purchase and rental of our first buy-to-let property . We would have absolutely no hesitation in recommending the Aldershot branch to family and friends. We look forward to a continuing business relationship with the Aldershot team for any future purchase and rent...
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Comment on agent fees
found fees very fair
Was this helpful? Yes
Feb 19,2016
Minithumbdown
By:
Feb 19,2016
0 people found
this helpful
Alex didn't need to do much as the property sold its self and it's what I picked that's why I bought it . Alex is a pleasant chap but didn't have much to do with it ,if I needed to see the house he would make the appointment then someone else would sort of turn up after I called the office to say I'm here . I was told I would have someone chase the deal threw I had 2 emails and did the rest myself ,not saying you are a bad agent but I'm not sure why I have to recommend you, your company is...
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Comment on agent fees
No fees paid
Was this helpful? Yes
Feb 19,2016
Minithumbup
Richard Bicknell
By:
Feb 19,2016
0 people found
this helpful
Great customer service with these guys. Quick and efficient and would highly recommend. Have rented out 2 properties very quickly for excellent rentals and sold 1 for very good price....
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Comment on agent fees
Fees are good value.. Makes the whole process hassle free
Was this helpful? Yes
Jan 22,2016
Minithumbup
David Whittle
By:
Jan 22,2016
0 people found
this helpful
They replied to my emails and telephone calls efficiently. They also answered any queries that I raised clearly and fully....
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Comment on agent fees
Average
Was this helpful? Yes
Jan 21,2016
Minithumbup
By:
Jan 21,2016
0 people found
this helpful
Good service specifically from Alex Stone, he always kept us up to date with what was happening with our purchase...
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Was this helpful? Yes
Jan 21,2016
Minithumbdown
By:
Jan 21,2016
0 people found
this helpful
Paul was terrible. Shortly after our offer on a property was accepted, the vendors pulled out - Paul didn't tell us this and continued to tell me that they were actively looking for properties to buy for a couple of months following. I was concerned that perhaps they had decided not to sell but Paul reassured me that everything was going ahead. I became very worried when Paul suddenly stopped answering calls or replying to messages from myself or my partner so I went to the property myself to fi...
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Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
I was very happy with the agent, the price for the property was good and they worked hard and fast to sell it at a reasonable price. The only comment I would make is that it would have been better and less stressful for me If I had gone with my own solicitor rather than accept the one recommended. Best Regards Tina Potter...
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Was this helpful? Yes
Dec 15,2015
Minithumbup
David Whittle
Richard Bicknell
By:
Dec 15,2015
0 people found
this helpful
David and Richard work very well together. They work extremely hard and always make time to help me where necessary. They work beyond their duties. I would highly recommend them....
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Was this helpful? Yes
Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
Paul Smith gave me an honest appreciation of the house value and current state of the market-something that the two other agencies who were tendering for my business failed to grasp. Alex Stone handled all the sale negotiations/queries and usual sticking points that all house transactions encounter in a calm and professional manner. both of these chaps are a credit to the Townends Group....
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Comment on agent fees
I found the fees charged by Townends to be very fair and value for money
Was this helpful? Yes
Dec 14,2015
Minithumbdown
By:
Dec 14,2015
0 people found
this helpful
the viewing went well! We had mentioned that we really liked the place and if needed would be prepared to Pay a little more than asking price to sway in our direction... As far as I am aware this wasn't upped slightly it went up quite a bit with no mention as to if it was because we were happy to pay a little more! It then took weeks and weeks and a lot of changes before we were able to sign the final papers and so on! And then when I called to say I had lost my job and we didn't think we would ...
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What agent could do to change your mind?
Better Communication Faster response to maintenance issues Better comminication with the landlords
Attached Files
Comment on agent fees
We paid over β€š£4000 deducting 1750 for deposit and 900 for the reduce in rent per month leave over 1500 approximately of letting fee's for 2 people
Was this helpful? Yes
Nov 28,2015
Minithumbup
By:
Nov 28,2015
0 people found
this helpful
Alex was fantastic. Being a first time buyer I had a lot of questions and he held my hand through the process. He was very responsive and always responded quickly whenever I called or email. He made me feel like he wasn't just on the sellers side but also on mine and genuinely cared about my purchase going through on time. He was always available when I needed to arrange more viewings for workers to view the property and had a lovely demeanour the whole time. Many thanks Alex :)...
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Was this helpful? Yes
Areas covered
  • GU9
  • Aldershot, Ash, Ash Vale, Farnham,
  • GU10
  • Camberley, Farnborough, Fleet,
  • GU11
  • Frimley, Mytchett
  • GU12
  • GU14
  • GU15
  • GU16
  • GU17
  • GU51
  • GU52
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
78% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£125,000
  • Max: Β£495,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 2 29 6 20 4 15 1 3 1
Aneesah Hussain Aneesah Hussain
Lettings Negotiator
2 reviews

About Aneesah At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Richard Bicknell Richard Bicknell
Sales & Lettings Manager
24 reviews

About Richard I am Passionate about Property and am looking forward to using my wealth experience to showcase your home in order to secure you your perfect buyer or tenant. View full profile
Arthur Beaney Arthur Beaney
Sales Negotiator
8 reviews

About Arthur At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Eleanor Brown Eleanor Brown
Trainee Lettings Negotiator
0 reviews

About Eleanor No description set View full profile
Stacey Chuter Stacey Chuter
Branch Co-Ordinator
0 reviews

About Stacey Branch Co-ordinators are the heart of every branch. We ensure the smooth running of all branch processes and daily duties as well as acting as a first point of contact for all customers. We ensure the View full profile

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Fees

No fees set.
Last updated at 4:31 PM 13/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:31 PM 13/03/2017 by allAgents

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