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    Ashley Lane
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    taylor youngboy
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    john cyganek
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    Lucinda Deibe
No description available.
Taylors Estate Agents

1 Chapel Street Luton

01582 447761

Nov 06,2014
Nov 06,2014
1 people found
this helpful
When we spoke to Ashley we asked for some additional terms to be added to the tenancy agreement. We were told we cannot change the agreement but we can add additional terms which they would get the tenant to sign before they move in. They didn't do this. And now according to their manger Lucinda this never happened and apparently we were told that the additional terms will just be given to the tenant, but they wouldn't get them signed. Basically don't listen to anything they say, ask for every...
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What agent could do to change your mind?
After complaining they offered a tiny amount of compensation and took over 6 months to get back to us. They have out right lied on their response.
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Comment on agent fees
Not worth it. They charge the same as the other local estate agents however their services are pathetic.
Was this helpful? Yes
Aug 31,2014
Aug 31,2014
2 people found
this helpful
Branch dealing with sales run by John Cyganek is a complete joke. Unprofessional, unorganised and out of compliance with FSCA (awaiting FSCA letter). The manner in which customers were spoken to was an absolute disgrace, rude and undermining. An offer was not put forward to the seller. Valuations are not realistic. No communication within the team (manager not notified of offer) Avoidance techniques by manager No call backs They claim offers have been made on properties when they have act...
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What agent could do to change your mind?
A course in customer service for John Training for the team
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
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Review statistics

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Ashley Lane - upload your photo Ashley Lane
1 reviews

About Ashley No description set View full profile
taylor youngboy - upload your photo taylor youngboy
1 reviews

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john cyganek - upload your photo john cyganek
2 reviews

About john No description set View full profile
Lucinda Deibe - upload your photo Lucinda Deibe
1 reviews

About Lucinda No description set View full profile

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