• Stuart  Macdiarmid
    Stuart Macdiarmid
  • Antoinette Driscoll
    Antoinette Driscoll
  • Sarah Kirk
    Sarah Kirk
Mr Robert Oulsnam founded Robert Oulsnam and Company on 1st January 1971. The company has expanded over the last 45 years and now boasts 9 estate agency offices located in Barnt Green, Droitwich, Redditch, Bearwood, Northfield, Kings Heath, Moseley, Bromsgrove and Rubery. To compliment this, we also have a number of specialist departments covering Surveys, Land for Development, New Homes, Lettings offices in Birmingham and Worcestershire, Management and Independent Mortgage Advice. Your home is Read full description...almost certainly your single most valuable asset, so it's not surprising that selling it can sometimes prove stressful. At Robert Oulsnam and Company we understand this only too well - but we also know that it does not have to be that way. With our expert assistance and help from this site we are confident we can take the strain out of your move. You can also print out our Guide to Selling or Letting which contains all sorts of practical topics and useful information on the key factors that contribute to a successful move. Selling or Letting your home is a most important matter and one of the biggest decisions many people make in their lifetime. 'Choosing the Right Estate Agent can often mean the difference between success and failure. Over the years, Robert Oulsnam and Company have developed their style of selling houses to ensure a smooth transaction with the emphasis being on us achieving the highest possible price for our clients homes using our experience and local knowledge.
Robert Oulsnam & Company

79 Hewell Road Barnt Green, Birmingham
West Midlands
B45 8NL

0121 445 3311

Dec 01,2016
Minithumbup
By:
Dec 01,2016
Featured Review
0 people found
this helpful
I really thought you did a stirling job from when i viewed the property to when I moved in, it was very speedy. The property is really good so thankyou....
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Comment on agent fees
I think the fees are a little high.
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Oct 07,2016
Minithumbup
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Oct 07,2016
Featured Review
0 people found
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The service provided is second to none. Important changes in legislation and safety requirements are issued whenever there is a requirement. We have never had to worry about selecting a new tenant, this is all completed by the agents and they carry out a rigorous process to make sure that the tenants are high quality. The rent is always collected on time and transferred to the account on the required dates. Regular inspections of the property are carried out and full reports are sent. This ...
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Comment on agent fees
Great service and very good prices.
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Oct 06,2016
Minithumbup
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Oct 06,2016
Featured Review
0 people found
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I dealt with the Barnt Green office last year in securing my first rental property after selling my own house. Everyone that I dealt with was friendly, helpful and informative. They made what could have been a stressful process, a lot easier!...
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Comment on agent fees
All fees were extremely reasonable and I felt I had very good value for money in the way the overall relationship was managed.
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Mar 16,2016
Minithumbup
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Mar 16,2016
Featured Review
0 people found
this helpful
Throughout the process, from initial contact to collection of the keys to our new home, the service was impeccable and friendly. We felt that the move might not have happened without Antoinette's determination to chase up what was happening up and down the chain....
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Jan 07,2016
Minithumbup
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Jan 07,2016
Featured Review
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I wanted to share this with others who might be in the process of choosing an estate agent to sell their property. I have recently sold a house and bought another through Oulsnams and I can't fault them what so ever. I found the selling process through Stuart at Oulsnams in Barnt Green to be very professional from start to finish. My property was valued spot on as far as I was concerned and I achieved the asking price within just a few days of my house being put on the market. I believe that t...
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Comment on agent fees
Fair price for the work done
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Feb 29,2016
Minithumbup
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Feb 29,2016
0 people found
this helpful
all staff always helpful and friendly. rapid advertisement for tenancy and complete inventory, I have been using the same agency for over 10 years...
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Comment on agent fees
good
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Dec 30,2015
Minithumbup
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Dec 30,2015
1 people found
this helpful
They have been quick in arranging prospective tenants, and also gave good advice in both letting valuation and the process of tenant selection. They liaised with the selected tenant on credit check and referencing, to signing tenancy and moving in date, to the setting up of direct debits for rent payment and provided regular updates. Overall the whole process was efficient and all due diligence observed. In particular, Stacy Ward who handled our letting had been utmost professional, helpful ...
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Nov 26,2015
Minithumbup
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Nov 26,2015
0 people found
this helpful
Right from the first contact with the branch, I felt that the staff listened carefully to what my hopes were. Throughout the process they kept in touch and were without exception friendly and professional. I felt that they were a strong, well-led team who have worked together for some time. I was really pleased that the whole team came to the auction and felt strongly supported. They worked so hard behind the scenes with many viewings and full command of all the legal parts of selling a property...
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Comment on agent fees
Fair fees - much work done by the agents
Was this helpful? Yes
Nov 25,2015
Minithumbup
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Nov 25,2015
1 people found
this helpful
I found a property that was for sale with oulsnams, and after enquiring at the office, a viewing was promptly arranged for the same day. After deciding to purchase the property I asked oulsnams to put my house on the market, this was on the Monday morning, I promptly had a valuation done and photos taken, by the end of the Monday afternoon my house was up and available on the website, 3 days later it was sold for the full asking price, the transition with the house I was was purchasing was perfe...
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Nov 14,2015
Minithumbup
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Nov 14,2015
0 people found
this helpful
The sale of my house by Jenna Hill at the Barnt Green branch of Robert Oulsnam was conducted a very professional manner and I was informed each time as to what was happening with the sale. This resulted in a very quick and painless transaction. I would therefore not hesitate to to recommend the Barnt Green branch and Robert Ouslnam and especially Mrs Hill to anyone buying, selling or renting property....
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Jun 10,2015
Minithumbdown
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Jun 10,2015
0 people found
this helpful
I had the misfortune of picking Oulsnams to fully manage my property. They told me if they fully managed it they would deal with everything and I wouldn't have the stress of managing a property. The only thing they managed to do was take their fee! They are supposed to swap all the bills for me but failed to do them all and I was left to pay a late payment fee to Birmingham council, when I contacted them they made up a feeble excuse and washed there hands of it. They were supposed to do quarter...
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Feb 05,2015
Minithumbdown
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Feb 05,2015
1 people found
this helpful
I recently rented a property that is managed by Robert Oulsnam. A guy called Declan is the agent that deals with my actual property. To say that this guy is useless would be quite complimentary towards him. He genuinely hasn't got a brain cell floating around in his ugly head, his snobby attitude is laughable considering he is a bog standard letting agent. Another girl I dealt with was somebody called Stacy who on the other hand was lovely and couldn't be more helpful, her attitude and customer ...
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Mar 05,2014
Minithumbdown
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Mar 05,2014
3 people found
this helpful
AVOID THIS COMPANY AT ALL COSTS. They are quick to take your money, but there customer support is shocking. They never get back to you and have no idea what to do when a problem arises. Would never recommend to anyone...
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What agent could do to change your mind?
Change there staff
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Jul 16,2013
Minithumbdown
By:
Jul 16,2013
4 people found
this helpful
I have had to relocate to a new city due to accepting a new job, I didn\'t have time to purchase a property so have decided to rent a property while I search for one to buy. Which I explained to them when I first inquired about renting a property. I honestly don\'t know how some organisations stay in business. I have never dealt with a more inept bunch of buffoons in my life. I have just rented a property through Robert oulsnam and every step of the way has been a struggle. no body ever retur...
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What agent could do to change your mind?
what could they have done?? returned a phone call, answered any queries with out having to force the agent to have a look into it.
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Jul 12,2013
Minithumbup
By:
Jul 12,2013
1 people found
this helpful
My experience with Oulsnam have been widely mixed. Having lived in my property now for roughly two weeks, there have been various problems that I have been finding, such as a problem with the shower and the lack of an oven! After being promised many times I would receive a callback regarding my problems, I began to become somewhat impatient as is understandable. Although it does seem that many of the agents are \'professional\' yet cold (ie they will be polite to you but there will be a sub...
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May 08,2013
Minithumbdown
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May 08,2013
2 people found
this helpful
Where do I start, I accepted a contract with Robert Oulsnam 2 years ago, and the first tenant was ok until there was a problem to be sorted in the property, and they sent someone who did a shabby job, which I found out about when my insurance went in to do another piece of work. I contacted them to complain about the work they had charged me 4 Times the actual cost, but they kept telling me all sort of bull! In the end I had to count my loses and find another agent! All I would say is if you wan...
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Jan 21,2013
Minithumbdown
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Jan 21,2013
1 people found
this helpful
Haha, Bonny\'s quite obviously a plant as this company is impersonal and inept. After reporting damp in my daughter\'s room behind her headboard and bare lighting electrics in 3 rooms they told me that 2 different contractors (electrical & maintenance) would contact me within 2 days. We moved our daughter into our room at the expense of my sleep and consequently work and heard nothing. After over a week i rang them to try again and am currently waiting again. My partner and i had an argum...
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Dec 06,2012
Minithumbdown
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Dec 06,2012
2 people found
this helpful
DO NOT RENT YOUR PROPERTY THROUGH THESE AGENTS. I am shocked to think that today we can pay for a service and receive nothing in return. As a landlord you expect a level of professionalism when they are managing your investment, and in some cases peoples retirement funds too. Oulsnams are excellent with the first interview, the salesman is knowledgeable, confident and promises you the world. That however is the first and last you will see of him. Once signed you then have extortionate fee\'s ...
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What agent could do to change your mind?
The list is too long to mention. The office staff should be fired and new professionals with experience in other sectors introduced.
Was this helpful? Yes
May 28,2012
Minithumbdown
By:
May 28,2012
3 people found
this helpful
Excessive charges and deceitful agents. Sides with landlord regardless of serious health & safety issues. Have contacted several newspapers who are interested in exposing the truth about genuine tenant experiences with this agent. Absolutely disgraceful, very bad and costly experience. AVOID AT ALL COSTS...
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Areas covered
  • B45
  • Barnt Green
  • B60
  • Alvechurch
  • B48
  • Cofton
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £40,000
  • Max: £380,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS ARMA NALS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 3 3 5 4 0 1 0 0 0
Stuart  Macdiarmid Stuart Macdiarmid
Branch Manager
2 reviews

About Stuart No description set View full profile
Antoinette Driscoll Antoinette Driscoll
Sales Negotiator
2 reviews

About Antoinette No description set View full profile
Sarah Kirk Sarah Kirk
Sales Negotiator
0 reviews

About Sarah No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 8:57 AM 09/08/2016 by allAgents

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office - julie@oulsnam.net
Last updated at 8:57 AM 09/08/2016 by allAgents

Awards won by Robert Oulsnam & Company, Birmingham B45 8NL

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