Crouch End London, London, N8
4.9/5, 168 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
90% lettings fee satisfaction
We are an independent, specialist estate agency covering the North London area. With a combined in-house experience of over 20 years working in lettings, management and sales in the prime markets of North London, we are well-equipped to assist you with all your property needs. Hard work, coupled with technology, innovation ... show more We are an independent, specialist estate agency covering the North London area. With a combined in-house experience of over 20 years working in lettings, management and sales in the prime markets of North London, we are well-equipped to assist you with all your property needs. Hard work, coupled with technology, innovation and our in-depth understanding of the property market give us the edge in a highly competitive industry.
Reliable Homes Limited - Click to Visit Our Website

Opening Hours
Address

Reliable Homes Limited
37a Broadway Parade
Crouch End,London
Greater London
N8 9DB
020 3640 8888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £665,000 £665,000
Lettings 97% 90% £400 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 1 121 1 2 0 4 0 6 0
Areas covered
  • N2
  • Islington
  • N8
  • Crouch End
  • N10
  • Muswell Hill
  • N7
  • Finsbury Park
  • N7
  • Archway
  • N11
  • N12
  • N13
  • N14
  • N15
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS DPS
Latest Properties
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Reliable Homes Limited Branches (view all )

“Reliable Homes have been super supportive and......”

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Apr 21,2020
Minithumbup
Elena
Marina
By: 'Zina Terzaki'
Apr 21,2020
0 people found
this helpful
Reliable Homes have been super supportive and very prompt in responding to every difficulty we had with the property. Unfortunately, it has been a surprisingly tough time in regards to our accommodation this year and Reliable homes has been supporting us with problems we have ...
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“I had very good experience with Reliable Hom......”

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Feb 23,2020
Minithumbup
By: 'Lidiya Tsankova'
Feb 23,2020
0 people found
this helpful
I had very good experience with Reliable Homes,specially with Henry Sampson who was helpful and committed to finding us the right rental property.He is very friendly and efficient person who give us great service...
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“Am Waliul Hasnat...”

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Feb 23,2020
Minithumbup
Marina
Daniel
By: 'Am Waliul Hasnat'
Feb 23,2020
0 people found
this helpful
They are so professional and williness to help matters the most to me. Highly recommend. I would give 1000 out of 100 to Reliable Homes Limited for their kindness and service....
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“Reliable Homes - friendly, warm and professional!...”

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Feb 06,2020
Minithumbup
Shaina
By: 'Steve Corrigan'
Feb 06,2020
0 people found
this helpful
Me and my wife had a fantastic experience with Reliable Homes, with warm, helpful and friendly service via our agent Shaina Briscoe-Francis! Couldn't recommend them/her more!...
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“Reliable Homes: Jan 2020...”

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Jan 25,2020
Minithumbup
By: 'Josh Bhathal'
Jan 25,2020
0 people found
this helpful
Decrent Agency, they were transparent and reliable. David who was helping us all the way through was great, very honest about lettings and was always availible, even on the weekends!...
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“Dedicated staffs....”

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Dec 24,2019
Minithumbup
Shaina
By: 'Claire Gatchalian'
Dec 24,2019
0 people found
this helpful
Dedicated staffs. I was extremely busy, cannot look at my emails for more than 15 minutes, cannot answer my phone calls and respond to messages after days. I am every letting agency’s difficult client in terms of communication and I needed to move as soon ...
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“Jakub is very knowledgeable especially when i......”

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Dec 05,2019
Minithumbup
Jakub
By: 'Nelly Berova'
Dec 05,2019
0 people found
this helpful
Jakub is very knowledgeable especially when it comes to the latest landlord obligations and responsibilities. His team ensure that all the boxes are properly ticked and tenants are taken care of. Great team!...
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“Shaina was very knowledgeable, friendly and t......”

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Nov 28,2019
Minithumbup
Shaina
By: 'Rebecca Breeze'
Nov 28,2019
0 people found
this helpful
Shaina was very knowledgeable, friendly and the service was efficient throughout the whole process. I also found the online on-boarding platform to be incredibly useful. Thanks for all your help!...
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“Lovely team to work with. Professional people......”

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Oct 24,2019
Minithumbup
By: 'George Constantinou'
Oct 24,2019
0 people found
this helpful
Lovely team to work with. Professional people, highly recommend. Very lovely people to deal with, keep up the good work. Well done to all at your office....
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“Lovely team to work with. Professional people......”

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Oct 24,2019
Minithumbup
By: 'George Constantinou'
Oct 24,2019
0 people found
this helpful
Lovely team to work with. Professional people, highly recommend. Very lovely people to deal with, keep up the good work. Well done to all at your office....
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“We have found our dream property through Reliable Homes...”

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Oct 23,2019
Minithumbup
Victoria
Daniel
By: 'Josef Danicek'
Oct 23,2019
0 people found
this helpful
We have found our dream property through Reliable Homes and the whole process was extremely relaxed, friendly and stress free. I can't thank Victoria, Daniel, Shaina, Shabana and the rest of the team enough. Fantastic service from start to finish....
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“My experience with reliable homes was efficie......”

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Oct 12,2019
Minithumbup
Shaina
By: 'Sabiya nessa'
Oct 12,2019
0 people found
this helpful
My experience with reliable homes was efficient and helpful all the way through! Shaina was amazing. She really understood what we was looking for....
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“Shaina was professional, helpful and amazing ......”

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Aug 31,2019
Minithumbup
Shaina
By: 'Reggie George'
Aug 31,2019
0 people found
this helpful
Shaina was professional, helpful and amazing throughout the process. For something that is supposed to be stressful due to the distance this was made as streamlined as possible! I would definitely refer Shaina to any of my friends....
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“excellent lettings service, Victoria said she......”

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Aug 27,2019
Minithumbup
Victoria
By: 'tejinder den dekker'
Aug 27,2019
0 people found
this helpful
excellent lettings service, Victoria said she would find me a tenant and she delivered - highly recommend her services as someone you can really trust. thank you Victoria...
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“Excellent service and very helpful!...”

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Jun 19,2019
Minithumbup
Marina
By: 'Wei'
Jun 19,2019
0 people found
this helpful
My microwave was having issue for some time and Marina and team is very helpful and attentive in helping me solving the issue. They always ensure all the troubles are out of our way and make sure we live in a comfortable environment. On top ...
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“Helpful...”

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Mar 20,2019
Minithumbup
By: 'K_jastin'
Mar 20,2019
0 people found
this helpful
James was very friendly, positive and helpful. The whole process was quick and efficient. Based on James service I would recommend RH...
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Comment on agent fees
Good
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“Helpful...”

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Dec 11,2018
Minithumbup
Marina
By: 'Lara'
Dec 11,2018
1 people found
this helpful
Marina is always helpful and professional. Quick to respond on my emails.Pleased with the service provided. Will recommend her and the company to friends....
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“Great service!...”

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Oct 15,2018
Minithumbup
Jakub
By: 'Martin'
Oct 15,2018
0 people found
this helpful
Jakub was extremely friendly, communicative and professional throughout the completion process. If I ever had a query he was always available to take calls via the office or mobile, even once answering a call from abroad! I would not hesitate to recommend him or his ...
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“Very customer focused...”

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Oct 11,2018
Minithumbup
Daniel
Elena
By: 'Nana Appiah'
Oct 11,2018
0 people found
this helpful
I remember Daniel was very helpful when as a couple we needed urgently last year December 2017. The one to accommodation, the process was actually very good in terms of our short term requirements at the time. However I am sure areas of improvements based on ...
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Comment on agent fees
I think the fees should be reviewed.
Was this helpful? Yes

“Efficient and helpful...”

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Sep 17,2018
Minithumbup
Daniel
By: 'Daisy'
Sep 17,2018
0 people found
this helpful
Daniel helped me find and secure my accommodation within 48 hours. He helped me through every step of the process and explained everything in detail....
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“Helpful and transparent...”

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Aug 21,2018
Minithumbup
Daniel
By: 'Dr. Ananth Kumar'
Aug 21,2018
0 people found
this helpful
Having just moved in to London, I entered the market with out any idea regarding how to proceed. Guess I fortunate to run into these guys, who helped me out along every single step of the way. Renting here in the absence of a credit ...
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“Thanks Reliable Homes!...”

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Aug 08,2018
Minithumbup
Jakub
Elena
By: 'Miseon'
Aug 08,2018
0 people found
this helpful
I've been known Jakub and Elena for a number of years, they've been looking after my property and helped me to recently complete the sale. I've found Reliable Homes to be trustworthy, reliable and ethical in running their business. Jakub has exceptional interpersonal skills, markedly ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Friendly and efficient....”

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Apr 13,2018
Minithumbup
Daniel
Jakub
By: 'Ursula T'
Apr 13,2018
0 people found
this helpful
Daniel was very friendly and efficient. Communication was good via phone and email. I would recommend the agency to others....
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“Excelent service...”

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Apr 08,2018
Minithumbup
Victoria
Jakub
By: 'Montserrat'
Apr 08,2018
0 people found
this helpful
Victoria was really helpful all the time even during out of office hours. She was also effective and efficiently trying evacuate and acelerare the process in order to achieve the planned date to move in....
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“Single property tenant, 6 months in...”

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Apr 03,2018
Minithumbup
Jakub
By: 'Jess in Highgate'
Apr 03,2018
0 people found
this helpful
I fell in love with this beautiful Highgate property the moment I saw it; Luke Thomas, my first point of contact, was encouraging from the off, furthermore he and Vishal Pattni were really attentive and helpful in taking me through all the subsequent steps to ...
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Comment on agent fees
Probably fairly standard, as far as my (limited) experience goes on these matters. All paperwork was professionally dealt with.
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Staff picture Jakub
(53)
Staff picture Daniel
(42)
Staff picture Elena
(27)
Staff picture Marina
(5)
Staff picture Shaina
(5)
Staff picture Victoria
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a highly professional service to all our clients and customers. In the unlikely event
that something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing to Reliable Homes, 37a Broadway Parade, London, N8 9DB,
including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it
within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of you complaint within three working days of receiving it,
enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by the managing director.
We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street
Salisbury
Wiltshire, SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 3:31 PM 04/05/2016 by allAgents

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Reliable Homes Limited

Branch - Crouch End London, London, N8