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Reeds Rains

42 Kennington Road Lambeth, London
Greater London
SE1 7BL

02079 282406

Oct 15,2016
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Oct 15,2016
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Renewing a lettings contract but have faced a complete lack of communication, management, respect or customer care. It felt as though the agents were doing me a favour instead as acting towards me as a client. I was sent dismissive and disrespectful emails, with all caps lock, no punctuation, etc. which I have frankly never encountered before. One agent, when I called and asked for more communication actually hung up on me! Each conversation with them left me frustrated, annoyed and frankly fumi...
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By: Robert Butler
Nov 17, 2016
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Dear I. Sorry to read that you feel we have not been sensitive during the recent dealings with regards to your tenancy. We would like to clarify few points you mention in your complaint, without giving too much private information. Firstly, we have renegotiated a new tenancy for you, not a simple renewal, with some tenants vacating the property (from our understanding, after an acrimonious fall out), new tenants were found, their suitability confirmed, new lease drawn, deposit negotiations ca....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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