• Stephen Crathern
    Stephen Crathern
  • claim your profile
    Gillian Winch
  • Josh Wickwar
    Josh Wickwar
  • Helen Lindfield
    Helen Lindfield
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    Richard Santos
  • Anna Tasker
    Anna Tasker
  • Rosetta Schifano
    Rosetta Schifano
PSPhomes is a leading independent, family run Estate Agency established in 1992 by brothers Stephen and Andrew Crathern. We offer a completely transparent, honest Estate Agency service including full spectrum advertising, premier marketing with A3 brochures, high grade photography and flexible commission charges.
PSPhomes

3 Muster Green Haywards Heath
West Sussex
RH16 4AP

01444 416999
May 19,2017
Minithumbup
Josh Wickwar
By:
May 19,2017
0 people found
this helpful
Josh and the team were fantastic from the start- They always kept us updated on our sale, and stayed on top of the purchase to ensure a stress free sale for both ourselves and our purchaser. All of the team at PSP were friendly and always knew the status of our sale, which made us feel very confident. Our stress free sale was completed in approx 2 months, thanks to a great team at PSP and also solicitor Vanessa at Colemans who was also recommended by Josh. Thank you!...
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Comment on agent fees
Good- thank you. Competitive to other agents.
Was this helpful? Yes
May 11,2017
Minithumbup
Rosetta Schifano
By:
May 11,2017
0 people found
this helpful
Rosetta was constantly keeping us informed of progress, chasing other parties and generally pushing the sale forward - exactly what you need. She always had time to answer questions or resolve issues. Pleasure to deal with throughout the process....
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Comment on agent fees
Middle ground here - discount was obtained (with thanks) but always a large sum in a already expensive process.
Was this helpful? Yes
May 07,2017
Minithumbup
Josh Wickwar
By:
May 07,2017
0 people found
this helpful
Excellent from all the team at PSP HH especially Josh. I have now purchased and sold with PSP in the past 5 years and wouldn't hesitate in using them again. If you want a professional service, but not the stereotypical sales person you find in some of the national agencies then speak with psp!...
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Comment on agent fees
Excellent fees
Was this helpful? Yes
Apr 28,2017
Minithumbup
Josh Wickwar
Rosetta Schifano
By:
Apr 28,2017
0 people found
this helpful
I had my flat on the market for a year with another agent before changing to PSP who sold it within 3 months. I was very impressed with their professional service and the fact that they moved the deal through to a successful completion....
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Comment on agent fees
The fee's were competitive
Was this helpful? Yes
Mar 07,2017
Minithumbup
Gillian Winch
By:
Mar 07,2017
0 people found
this helpful
Gillian is amazing, she showed us round one house before and instantly picked up on what we liked and didn't like, the next house she showed us was the perfect one. She totally got us. All of the team at PSP were incredibly helpful and got answers to our questions ASAP and there was no such thing as a silly question....
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Comment on agent fees
As first time buyers we did not have any fees to pay.
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
All the staff at this branch is just great!! Bought and sold several properties through them and always had a great service. Josh and Rosetta always give 110%!!...
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Feb 03,2017
Minithumbup
Josh Wickwar
Rosetta Schifano
By:
Feb 03,2017
0 people found
this helpful
Extremely happy with the service from PSP. All staff we extremely helpful and knowledgeable. Defiantly would use again. Thank you...
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Comment on agent fees
Fees were good value
Was this helpful? Yes
Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
Excellent , attentive service . Very dedicated and hard working . Always happy to help . Thank you Josh and Rosetta . Excellent job Thank you...
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Feb 03,2017
Minithumbup
Rosetta Schifano
Josh Wickwar
By:
Feb 03,2017
0 people found
this helpful
Great process from start to finish, always communicated well and swiftly between us and the buyer and available to show us around the property whenever we wanted before completion. Worked well with our solicitor. Dealt with Anna, Josh and Rosetta, who dealt with our case the most and was very efficient and friendly....
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Comment on agent fees
N/A (buyer)
Was this helpful? Yes
Jan 13,2017
Minithumbup
Rosetta Schifano
By:
Jan 13,2017
0 people found
this helpful
I have recently bought a property through PSP homes, and found them to be professional, friendly, honest and trustworthy. The hard work of Rosetta in particular was outstanding and managed to make a very difficult chain come together, I have no doubt that without her liaising with the other estate agents (and on occasion having to firmly guide them!) our purchase would not have happened. Certainly, from a buyer's perspective I feel that PSP Homes & Rosetta managed this process very well and...
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Comment on agent fees
N/a as I was the buyer
Was this helpful? Yes
Jan 13,2017
Minithumbup
Josh Wickwar
Rosetta Schifano
By:
Jan 13,2017
0 people found
this helpful
Josh and Rosetta and the whole team were very helpful all the way through the process, especially dealing with a long chain. I would highly recommend PSP....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 12,2017
Minithumbup
Rosetta Schifano
Josh Wickwar
By:
Jan 12,2017
0 people found
this helpful
We chose PSP Homes to sell our house because we bought it from them originally, and had a great experience first time round. Second time round our experience was just as good. They sold our house within a short time for full asking price. We like PSP Homes attitude to selling houses - they have a real interest in homes and care about their customers. Josh spent a long time getting the photos of our house just right. Rosetta worked really hard to make sure we had good communication and to help ...
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Comment on agent fees
Fees were competitive
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
Hi I had a great experience with PSP Homes from the initial staff who showed me round to the staff who followed up to get my purchase through quickly. Would recommend them. Emma Nilles...
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Nov 10,2016
Minithumbup
Josh Wickwar
Rosetta Schifano
By:
Nov 10,2016
0 people found
this helpful
PSP homes provided very helpful, friendly and timely service and guidance throughout the process. Recommended for purchases in the area....
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Was this helpful? Yes
Nov 03,2016
Minithumbup
Rosetta Schifano
Josh Wickwar
By:
Nov 03,2016
0 people found
this helpful
I can't praise PSP Homes and the team enough. From my initial contact with Josh, valuation by Steve and finalisation with Rosetta, the entire process from an estate agents side of things was floorless. They achieved regular viewings,always keep me updated and once under offer supported me greatly through the final process. Thanks PSP Homes!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 08,2016
Minithumbup
Rosetta Schifano
By:
Oct 08,2016
0 people found
this helpful
PSP were great. Rosetta made everything nice and simple, which as a first time buyer and a slow-witted person I appreciated a lot. I now have a house, and it was actually all quite easy. cheers!...
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Comment on agent fees
I have little idea what I paid - i blocked it all out. it seemed fair.
Was this helpful? Yes
Oct 07,2016
Minithumbup
Josh Wickwar
Rosetta Schifano
By:
Oct 07,2016
0 people found
this helpful
Having just completed the sale of our house, my husband and I can highly recommend PSPhomes to anyone looking to market their property. The whole process has been seamless; from the flawless photographs and comprehensive property details to the sale negotiations and general aftercare. Having initially dealt with another local estate agent, we are ultimately glad we made the decision to market with PSPhomes and hope to utilise them again in the future....
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Comment on agent fees
Competitive
Was this helpful? Yes
Oct 06,2016
Minithumbup
Josh Wickwar
Rosetta Schifano
By:
Oct 06,2016
0 people found
this helpful
Very helpful service from both Josh & Rosetta. They both made the stress of moving home less stressful. I would use them again when I come to sell....
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Comment on agent fees
Good & reasonable
Was this helpful? Yes
Aug 24,2016
Minithumbup
Josh Wickwar
Stephen Crathern
By:
Aug 24,2016
0 people found
this helpful
I bought my house last year (speed isn't my forte) and I wanted to say how impressed I was with the whole procedure. V friendly staff, very informative and everything was handled with knowledge and speed. Not only did they help me with the sale but also afterwards gave me some very good help with recommending other services I required. Couldn't have been more helpful - v impressed and will always recommend them to friends and family. Helen O....
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Comment on agent fees
No comment - wanted the house.
Was this helpful? Yes
Aug 22,2016
Minithumbup
Josh Wickwar
Helen Lindfield
By:
Aug 22,2016
0 people found
this helpful
Knowledgeable, enthusiastic service from the whole team which resulted in almost 20 viewings and achieved a prompt sale at market price....
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Comment on agent fees
Fixed rate was a marginal saving
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
After viewing many properties with different agents, we were thrilled when Gillian found our perfect home. She listened and understood what we were looking for-watch out Kirsty and Phil! Throughout the difficult negotiations with our vendors who live in Australia, the team were responsive and supportive resulting in a completion within 2 months....
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Was this helpful? Yes
Aug 18,2016
Minithumbup
Stephen Crathern
Josh Wickwar
By:
Aug 18,2016
0 people found
this helpful
I would highly recommend the team at PSP. Steve and Josh are both friendly and professional and a pleasure to work with. The process was very efficient and the marketing material captured our property at its best....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 12,2016
Minithumbup
Josh Wickwar
Rosetta Schifano
By:
Aug 12,2016
0 people found
this helpful
PSP provided an excellent service in the sale of my home. All staff were friendly, professional and kept me fully informed at all times. Rosetta was outstanding in her communications and telephoning me with regular updates as to the progress of the sale. I would recommend PSP without hesitation....
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Comment on agent fees
All agents fees are shocking but PSP's fees were less shocking!
Was this helpful? Yes
Aug 11,2016
Minithumbup
Josh Wickwar
Rosetta Schifano
By:
Aug 11,2016
0 people found
this helpful
A very impressive service from all the staff at PSP, especially Rosetta (and also Josh). They were a really friendly and helpful group of staff, communicated exceptionally well at all stages of the sale and kept me fully updated. Very professional and always sounded like they had a smile on their faces....
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Comment on agent fees
All agents fees are high but this is a fact of life. Accepting this their fees were reasonable and they worked hard for me
Was this helpful? Yes
Aug 01,2016
Minithumbup
Stephen Crathern
Josh Wickwar
By:
Aug 01,2016
0 people found
this helpful
Throughout the sale process the team at PSP were very professional and a pleasure to work with. Communication was constant as were their efforts to bring potential buyers through the door. Our sincere thanks to Rossetta, Helen, Josh and Stephen for a job well done.....
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Comment on agent fees
Fees were in line with the current market costs although the practice of a percentage of the sale is an out dated method against a fixed cost basis which is where the market is heading. With the rise of internet based estate agents i.e. Purple Bricks etc things are changing so the high street agents must do the same to stay alive.
Was this helpful? Yes
Jul 27,2016
Minithumbup
Josh Wickwar
By:
Jul 27,2016
0 people found
this helpful
We chose PSP for our sale as we we liked the 'not too pushy' style of the agent (Josh) and he gave us an honest and realistic valuation. The fee agreed was fair. PSP as a company were very thorough, professional and pleasant to deal with throughout....
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Comment on agent fees
Fees were competitive and fair.
Was this helpful? Yes
Jul 17,2016
Minithumbup
Josh Wickwar
Stephen Crathern
By:
Jul 17,2016
0 people found
this helpful
PSP achieved off plan sales for each of 13 individual flats for us. Their pre-marketing and campaign communication was exceptional. We really felt we were part of a team with every member of PSP staff. All lovely and totally helpful with excellent communication, planning and successful execution of marketing achieving strong sales....
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Comment on agent fees
Fee structure was tailored to the project and was more competitive than the alternative quotes we received.
Was this helpful? Yes
Jul 08,2016
Minithumbup
Rosetta Schifano
Josh Wickwar
By:
Jul 08,2016
0 people found
this helpful
We'd have no hesitation in recommending PSP Homes. From valuation through to sale, they were superb. Proactively keeping us updated on all aspects of the sale through to working with other agents and solicitors, they were excellent....
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Comment on agent fees
Extremely Good
Was this helpful? Yes
Jul 08,2016
Minithumbup
Josh Wickwar
By:
Jul 08,2016
0 people found
this helpful
Josh was helpful, friendly and efficient throughout our sale. Viewings started slowly with less attending the open day than we'd have hoped but we were pleased with the final price despite it being under the asking price....
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Comment on agent fees
Fair for the area
Was this helpful? Yes
Jun 24,2016
Minithumbup
Josh Wickwar
Stephen Crathern
By:
Jun 24,2016
0 people found
this helpful
Having gone to other estate agents prior to meeting Josh, Stephen and Rosetta at PSP Homes we are so pleased that we decided to sell and purchase from PSP in Haywards Heath We had complete confidence in the way the team handled the sale of our property, Josh went above and beyond to help prioritise everything which my family asked of him , nothing was too much trouble Stephen and Rosetta were kept up to date if josh was out off the office , with all the relevant information , we cannot thank the...
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Comment on agent fees
Very good fees
Was this helpful? Yes
Areas covered
  • R
  • RH16
  • RH17
  • BN8
  • TN22
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £185,000
  • Max: £3,500,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 33 0 13 0 0 0
Stephen Crathern Stephen Crathern
Proprietor
5 reviews

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Gillian Winch - upload your photo Gillian Winch
2 reviews

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Josh Wickwar Josh Wickwar
Senior Consultant and Valuer
34 reviews

About Josh No description set View full profile
Helen Lindfield Helen Lindfield
Sales Consultant
1 reviews

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Richard  Santos - upload your photo Richard Santos
0 reviews

About Richard No description set View full profile
Anna Tasker Anna Tasker
Sales Consultant
1 reviews

About Anna No description set View full profile
Rosetta Schifano Rosetta Schifano
22 reviews

About Rosetta No description set View full profile

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Fees

We offer a strictly no sale no fee service with no hidden extras. No upfront 'marketing' costs or long contracts. High grade photography, floorplans and A3 brochures are included without charge.

Last updated at 2:38 PM 22/06/2016 by allAgents

Complaints Procedure

Please contact Stephen Crathern, Proprietor on 01444 416999.
Last updated at 2:38 PM 22/06/2016 by allAgents

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